Effect of task load and task load increment on performance and workload

Abstract

The goal of adaptive automated task allocation is the 'seamless' transfer of work demand between human and machine. Clearly, at the present time, we are far from this objective. One of the barriers to achieving effortless human-machine symbiosis is an inadequate understanding of the way in which operators themselves seek to reallocate demand among their own personal 'resources.' The paper addresses this through an examination of workload response, which scales an individual's reaction to common levels of experienced external demand. The results indicate the primary driver of performance is the absolute level of task demand over the increment in that demand.