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NASA NTRS2006

Safety and Mission Assurance Knowledge Management Retention: Managing Knowledge for Successful Mission Operations

Knowledge Management is a proactive pursuit for the future success of any large organization faced with the imminent possibility that their senior managers/engineers with gained experiences and lessons learned plan to retire in the near term. Safety and Mission Assurance (S&MA) is proactively pursuing unique mechanism to ensure knowledge learned is retained and lessons learned captured and documented. Knowledge Capture Event/Activities/Management helps to provide a gateway between future retirees and our next generation of managers/engineers. S&MA hosted two Knowledge Capture Events during 2005 featuring three of its retiring fellows (Axel Larsen, Dave Whittle and Gary Johnson). The first Knowledge Capture Event February 24, 2005 focused on two Safety and Mission Assurance Safety Panels (Space Shuttle System Safety Review Panel (SSRP); Payload Safety Review Panel (PSRP) and the latter event December 15, 2005 featured lessons learned during Apollo, Skylab, and Space Shuttle which could be applicable in the newly created Crew Exploration Vehicle (CEV)/Constellation development program. Gemini, Apollo, Skylab and the Space Shuttle promised and delivered exciting human advances in space and benefits of space in people s everyday lives on earth. Johnson Space Center's Safety & Mission Assurance team work over the last 20 years has been mostly focused on operations we are now beginning the Exploration development program. S&MA will promote an atmosphere of knowledge sharing in its formal and informal cultures and work processes, and reward the open dissemination and sharing of information; we are asking "Why embrace relearning the "lessons learned" in the past?" On the Exploration program the focus will be on Design, Development, Test, & Evaluation (DDT&E); therefore, it is critical to understand the lessons from these past programs during the DDT&E phase.

Johnson, Teresa A.↗

NASA NTRS2006

Safety and Mission Assurance Knowledge Management Retention

This viewgraph presentation reviews the issues surrounding the management of knowledge in regards to safety and mission assurance. The JSC workers who were hired in the 1960's are slated to retire in the next two to three years. The experiences and knowledge of these NASA workers must be identified, and disseminated. This paper reviews some of the strategies that the S&MA is developing to capture that valuable institutional knowledge.

Johnson, Teresa A.↗

NASA NTRS2016

Enhancing Systems Engineering Education Through Case Study Writing

Developing and refining methods for teaching systems engineering is part of Systems Engineering grand challenges and agenda for research in the SE research community. Retention of systems engineering knowledge is a growing concern in the United States as the baby boom generation continues to retire and the faster pace of technology development does not allow for younger generations to gain experiential knowledge through years of practice. Government agencies, including the National Aeronautics and Space Administration (NASA), develop their own curricula and SE leadership development programs to "grow their own" systems engineers. Marshall Space Flight Center (MSFC) conducts its own Center-focused Marshall Systems Engineering Leadership Development Program (MSELDP), a competitive program consisting of coursework, a guest lecture series, and a rotational assignment into an unfamiliar organization engaged in systems engineering. Independently, MSFC developed two courses to address knowledge retention and sharing concerns: Real World Marshall Mission Success course and its Case Study Writers Workshop and Writers Experience. Teaching case study writing and leading students through a hands-on experience at writing a case study on an SE topic can enhance SE training and has the potential to accelerate the transfer of experiential knowledge. This paper is an overview of the pilot experiences with teaching case study writing, its application in case study-based learning, and identifies potential areas of research and application for case study writing in systems engineering education.

Stevens, Jennifer Stenger↗

NASA NTRS2010

Planning and Estimation of Operations Support Requirements

Life Cycle Cost (LCC) estimates during the proposal and early design phases, as well as project replans during the development phase, are heavily focused on hardware development schedules and costs. Operations (phase E) costs are typically small compared to the spacecraft development and test costs. This, combined with the long lead time for realizing operations costs, can lead to de-emphasizing estimation of operations support requirements during proposal, early design, and replan cost exercises. The Discovery and New Frontiers (D&NF) programs comprise small, cost-capped missions supporting scientific exploration of the solar system. Any LCC growth can directly impact the programs' ability to fund new missions, and even moderate yearly underestimates of the operations costs can present significant LCC impacts for deep space missions with long operational durations. The National Aeronautics and Space Administration (NASA) D&NF Program Office at Marshall Space Flight Center (MSFC) recently studied cost overruns and schedule delays for 5 missions. The goal was to identify the underlying causes for the overruns and delays, and to develop practical mitigations to assist the D&NF projects in identifying potential risks and controlling the associated impacts to proposed mission costs and schedules. The study found that 4 out of the 5 missions studied had significant overruns at or after launch due to underestimation of the complexity and supporting requirements for operations activities; the fifth mission had not launched at the time of the mission. The drivers behind these overruns include overly optimistic assumptions regarding the savings resulting from the use of heritage technology, late development of operations requirements, inadequate planning for sustaining engineering and the special requirements of long duration missions (e.g., knowledge retention and hardware/software refresh), and delayed completion of ground system development work. This paper updates the D&NF LCC study, looking at the operations (phase E) cost drivers in more detail and extending the study to include 2 additional missions and identifies areas for increased emphasis by project management in order to improve the fidelity of operations estimates.

Newhouse, Marilyn E.↗

NASA NTRS2011

Lessons Learned for Planning and Estimating Operations Support Requirements

Operations (phase E) costs are typically small compared to the spacecraft development and test costs. This, combined with the long lead time for realizing operations costs, can lead projects to focus on hardware development schedules and costs, de-emphasizing estimation of operations support requirements during proposal, early design, and replan cost exercises. The Discovery and New Frontiers (D&NF) programs comprise small, cost-capped missions supporting scientific exploration of the solar system. Even moderate yearly underestimates of the operations costs can present significant LCC impacts for deep space missions with long operational durations, and any LCC growth can directly impact the programs ability to fund new missions. The D&NF Program Office at Marshall Space Flight Center recently studied cost overruns for 7 D&NF missions related to phase C/D development of operational capabilities and phase E mission operations. The goal was to identify the underlying causes for the overruns and develop practical mitigations to assist the D&NF projects in identifying potential operations risks and controlling the associated impacts to operations development and execution costs. The study found that the drivers behind these overruns include overly optimistic assumptions regarding the savings resulting from the use of heritage technology, late development of operations requirements, inadequate planning for sustaining engineering and the special requirements of long duration missions (e.g., knowledge retention and hardware/software refresh), and delayed completion of ground system development work. This presentation summarizes the study and the results, providing a set of lessons NASA can use to improve early estimation and validation of operations costs.

Newhouse, Marilyn↗

NASA NTRS2011

Creating an Immersive Mars Experience Using Unity3D

Between the two Mars Exploration Rovers, Spirit and Opportunity, NASA has collected over 280,000 images while studying the Martian surface. This number will continue to grow, with Opportunity continuing to send images and with another rover, Curiosity, launching soon. Using data collected by and for these Mars rovers, I am contributing to the creation of virtual experiences that will expose the general public to Mars. These experiences not only work to increase public knowledge, but they attempt to do so in an engaging manner more conducive to knowledge retention by letting others view Mars through the rovers' eyes. My contributions include supporting image viewing (for example, allowing users to click on panoramic images of the Martian surface to access closer range photos) as well as enabling tagging of points of interest. By creating a more interactive way of viewing the information we have about Mars, we are not just educating the public about a neighboring planet. We are showing the importance of doing such research.

Martian data↗

NASA NTRS1991

A reevaluation of the solar-wind sputtering rate on the lunar surface

Knowledge of the retention efficiency for solar-wind-implanted Ar-36 in lunar surface material and measurement of the Ar-36 concentration in a sputtered surface make it possible to calculate an upper limit to the effective sputtering rate at which that surface has been eroded. On the basis of data for 71501 plagioclase and the glass of rock 12054, a value is derived for the sputter-erosion rate equal to less than 0.0024 + or - 0.001 A/yr, in good agreement with the limit of less than 0.0035 A/yr previously calculated by Zinner et al. (1977).

Kerridge, J. F.↗

NASA NTRS1991

Future applications of artificial intelligence to Mission Control Centers

Future applications of artificial intelligence to Mission Control Centers are presented in the form of the viewgraphs. The following subject areas are covered: basic objectives of the NASA-wide AI program; inhouse research program; constraint-based scheduling; learning and performance improvement for scheduling; GEMPLAN multi-agent planner; planning, scheduling, and control; Bayesian learning; efficient learning algorithms; ICARUS (an integrated architecture for learning); design knowledge acquisition and retention; computer-integrated documentation; and some speculation on future applications.

Friedland, Peter↗

NASA NTRS1992

NLS Advanced Development - Launch operations

Attention is given to Autonomous Launch Operations (ALO), one of a number of the USAF's National Launch System (NLS) Launch Operations projects whose aim is to research, develop and apply new technologies and more efficient approaches toward launch operations. The goal of the ALO project is to develop generic control and monitor software for launch operation subsystems. The result is enhanced reliability of system design, and reduced software development and retention of expert knowledge throughout the life-cycle of the system.

Parrish, Carrie L.↗

NASA NTRS2002

Training, transfer, and retention of three-dimensional spatial memory in virtual environments

Human orientation requires one to remember and visualize spatial arrangements of landmarks from different perspectives. Astronauts have reported difficulties remembering relationships between environmental landmarks when imagined in arbitrary 3D orientations. The present study investigated the effects of strategy training on humans' 1) ability to infer their orientation from landmarks presented ahead and below, 2) performance when subsequently learning a different array, and 3) retention of configurational knowledge over time. On the first experiment day, 24 subjects were tested in a virtual cubic chamber in which a picture of an animal was drawn on each wall. Through trial-by-trial exposures, they had to memorize the spatial relationships among the six pictures around them and learn to predict the direction to a specific picture when facing any view direction, and in any roll orientation. Half of the subjects ("strategy group") were taught methods for remembering picture groupings, while the remainder received no such training ("control group"). After learning one picture array, the procedure was repeated in a second. Accuracy (% correct) and response time learning curves were measured. Performance for the second array and configurational memory of both arrays were also retested 1, 7, and 30 days later. Results showed that subjects "learned how to learn" this generic 3D spatial memory task regardless of their relative orientation to the environment, that ability and configurational knowledge was retained for at least a month, that figure rotation ability and field independence correlate with performance, and that teaching subjects specific strategies in advance significantly improves performance. Training astronauts to perform a similar generic 3D spatial memory task, and suggesting strategies in advance, may help them orient in three dimensions.

Non-NASA Center↗

NASA NTRS2023

Identifying and Documenting Expert Knowledge, A Practical Study of Design Patterns

Globalization, powered by digitization, is increasing technology growth and knowledge transfer rates to levels not seen in the previous 3500 years, obscuring absolute truth and accelerating rates of innovation and production. Competing,or remaining competitive, in this global marketplace requires a learning organization adopt a method of capture, retention, and reuse for demonstrated tacit knowledge to accelerate the development of increasingly complex systems of high quality at a reasonable cost. The architectural theory of Patterns and Pattern Language is a validated methodology for mining tacit domain knowledge from a proven system. This work applies architectural theory to a multi-year development experiment and captures exposed knowledgeas a design patternin a model based systems engineering tool, demonstrating applicability ofdigital engineering initiativesin thedescription and reuse of expert design knowledge.By creating and archiving model based expressions of expert knowledge,a learning organization canimprovepractical decision making and avoid uninformed concept phase decision making

systems engineering↗

NASA NTRS1987

A framework for real-time distributed expert systems: On-orbit spacecraft fault diagnosis, monitoring and control

Control of on-orbit operation of a spacecraft requires retention and application of special purpose, often unique, knowledge of equipment and procedures. Real-time distributed expert systems (RTDES) permit a modular approach to a complex application such as on-orbit spacecraft support. One aspect of a human-machine system that lends itself to the application of RTDES is the function of satellite/mission controllers - the next logical step toward the creation of truly autonomous spacecraft systems. This system application is described.

Mullikin, Richard L.↗

NASA NTRS2023

Progressively Enabling Earth Independent Medical Operations (EIMO)

This panel presents the findings from a series of Technical Interchange Meetings (TIMs) hosted by the Exploration Medical Capability Element (ExMC) in NASA’s Human Research Program. The topics for the TIMs were derived from a 2-day conference of senior leaders and subject matters experts that collectively outlined a multi-faceted strategy designed to optimize crew health and performance through an increasingly autonomous medical approach. The first abstract in this panel outlines the scope of issues related to data collection, usage, transmission and computing capacity to facilitate EIMO. The second presentation provides an overview of the challenges in developing curricula and advanced training tools to baseline knowledge, skills and abilities (KSA), verify clinical competency and assure retention during prolonged durations inherent in exploration-class missions. An overview of the complicated medical supply and resource chain necessary to facilitate EIMO is provided in the third presentation of this panel. The final presentation in this EIMO panel surveys the breadth and depth of demands on cognitive load expected to be experienced by crew on an exploration mission and proposes strategies to mitigate the prospect of cognitive overload through methods to shift task load from the crew to multi-modal artificial intelligence based medical support systems. Taken together, these presentations summarize the challenges to be expected and potential solution spaces to be explored and developed to progressively enable increasing autonomous medical operations to support crewed missions beyond low earth orbit. Through EIMO focused pre-mission planning, integrated data architecture design, innovative training development and AI-assisted task load management, the gradual transition of medical care and decision making from terrestrial to space-based assets enabling support of astronaut health and performance and reducing overall mission risk is achievable.

Jay Lemery↗

NASA NTRSDate not supplied

Progressively Enabling Earth Independent Medical Operations (EIMO)

John Lemery↗

NASA NTRS2004

Training Space Surgeons for Missions to the Moon and Mars

Over a period of 4 years, several working groups reviewed the provisions for medical care in low earth orbit and for future flights such as to the Moon and Mars. More than 60 medical experts representing a wide variety of clinical backgrounds participated in the working groups. They concluded that NASA medical training for long-duration missions, while critical to success, is currently aimed at short-term skill retention. They noted that several studies have shown that skills and knowledge deteriorate rapidly in the absence of adequate sustainment training. American Heart Association studies have shown that typically less than twenty-five percent of learned skills remain after 6 to 8 months. In addition to identifying the current training deficiencies, the working groups identified additional skill and knowledge sets required for missions to the Moon and Mars and curricula were developed to address inadequacies. Space medicine care providers may be categorized into 4 types based on health care responsibilities and level of education required. The first 2 types are currently recognized positions within the flight crew: crew medical officers and astronaut-physician. The crew medical officer (CMO), a non-medically trained astronaut crewmember, is given limited emergency medical technician-like training to provide medical care on orbit. Many of hidher duties are carried out under the direction of a ground-based flight surgeon in mission control. Second is the astronaut- physician whose primary focus is on mission specialist duties and training, and who has very limited ability to maintain medical proficiency. Two new categories are recommended to complete the 4 types of care providers primarily to address the needs of those who will travel to the Moon and Mars. Physician astronaut - a physician, who in addition to being a mission specialist, will be required to maintain and enhance hidher medical proficiency while serving as an astronaut. Space surgeon - a physician astronaut given special training to address the unique health care requirements envisioned for expeditions such as those to Mars.

Pool, S. L.↗

NASA NTRS2009

Operations to Research: Communication of Lessons Learned

This presentation explores ways to build upon previous spaceflight experience and communicate this knowledge to prepare for future exploration. An operational approach is highlighted, focusing on selection and retention standards (disease screening and obtaining medical histories); pre-, in-, and post-flight monitoring (establishing degrees of bone loss, skeletal muscle loss, cardiovascular deconditioning, medical conditions, etc.); prevention, mitigation, or treatment (in-flight countermeasures); and, reconditioning, recovery, and reassignment (post-flight training regimen, return to pre-flight baseline and flight assignment). Experiences and lessons learned from the Apollo, Skylab, Shuttle, Shuttle-Mir, International Space Station, and Orion missions are outlined.

Fogarty, Jennifer↗

NASA NTRS2018

A Systems Architecting Methodology Using Bloom’s Taxonomy to Promote Creative Engineering Synthesis

Architecting complex systems requires high-level cognitive processing and extensive knowledge of the system elements, functions, relationships, and constraints. This paper describes a systems architecting methodology implemented through cognitive psychological creative processes using Bloom’s taxonomy as a framework to generate the expert knowledge required to effectively and systematically synthesize new systems. Systems architecting activities were carried out to identify, develop, and capture factual and conceptual knowledge relevant to the system subject matter and functional elements, as well as to facilitate active processing of the knowledge through remembering, understanding, applying, analyzing, evaluating, and creating. Dual channel and limited capacity principles of learning were incorporated into the format of the systems engineering tools developed to assist with information processing and retention. Meta-cognitive strategies associated with memory and creative idea generation were implemented into the methodology to effectively and efficiently develop system alternatives using the full collection of knowledge. Synthesis of an orbiting sample capture and orientation system architecture to enable spacecraft-based on orbit capture of a Mars sample container for a potential Mars Sample Return campaign was used as a case study.

Adajian, Rama↗

NASA NTRS1987

Knowledge-based monitoring of the pointing control system on the Hubble space telescope

A knowledge-based system for the real time monitoring of telemetry data from the Pointing and Control System (PCS) of the Hubble Space Telescope (HST) that enables the retention of design expertise throughout the three decade project lifespan by means other than personnel and documentation is described. The system will monitor performance, vehicle status, success or failure of various maneuvers, and in some cases diagnose problems and recommend corrective actions using a knowledge base built using mission scenarios and the more than 4,500 telemetry monitors from the HST.

Dunham, Larry L.↗