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Where is the Human in the Loop? Human Factors Analysis of Extended Visual Line of Sight Unmanned Aerial System Operations within a Remote Operations Environment

Many envisioned technological and conceptual innovations focus on allocating more functions to automation, relegating the human as an afterthought if not a nuisance. Yet, until complete autonomy is realized, the human will remain “in the loop”. The National Aeronautics and Space Administration is supporting research for the development and maturation of automated technologies and architectures for the future of advanced air mobility. Standing up a remote operations center used to control, manage, and monitor multiple highly automated vehicles is an important step towards realizing the advanced air mobility vision. At the National Aeronautics and Space Administration’s Langley Research Center, a remote operation center exists and has been tested using humans piloting simulated vehicles. In this paper, we explore the human element within live flight operations that rely on increasingly automated technologies. Four ground control station operators performed multiple live flight operations. We employed a naturalistic approach and relied on qualitative data such as interviews and discussions with subject matter experts to help facilitate discovery. The present work evaluates the functions that the human and the automation had during the live operations, lists psychological constructs that may have promoted or reduced task performance, and provides recommendations on design of the remote operations environment and training of future ground control station operators.

Advanced Air Mobility

Where is the Human in the Loop? Human Factors Analysis of Extended Visual Line of Sight Unmanned Aerial System Operations within a Remote Operations Environment

Many envisioned technological and conceptual innovations focus on allocating more functions to automation, relegating the human as an afterthought if not a nuisance. Yet, until complete autonomy is realized, the human will remain “in the loop”. The National Aeronautics and Space Administration is supporting research for the development and maturation of automated technologies and architectures for the future of advanced air mobility. Standing up a remote operations center used to control, manage, and monitor multiple highly automated vehicles is an important step towards realizing the advanced air mobility vision. At the National Aeronautics and Space Administration’s Langley Research Center, a remote operation center exists and has been tested using humans piloting simulated vehicles. In this paper, we explore the human element within live flight operations that rely on increasingly automated technologies. Four ground control station operators performed multiple live flight operations. We employed a naturalistic approach and relied on qualitative data such as interviews and discussions with subject matter experts to help facilitate discovery. The present work evaluates the functions that the human and the automation had during the live operations, lists psychological constructs that may have promoted or reduced task performance, and provides recommendations on design of the remote operations environment and training of future ground control station operators.

Advanced Air Mobility

Human-in-the-loop Robotic Control for Human-Robot Collaboration

The prospect of a collaborative work environment between humans and robotic automation in a manufacturing setting [1] provides the motivation for finding innovative solutions to human-in-the-loop control for safe, efficient, and trustworthy human-robot collaboration (HRC), or HR interaction (HRI), in cyberphysical human systems (CPHSs) [2], [3]. Studies in [4] show that collaborative automation can be beneficial to 90% of approximately 300,000 small-to-medium-scale enterprises in the United States. In the paradigm of human-centered automation [5], human safety, ergonomics, and the collaborative efficiency of the work are given the utmost importance. Traditional methods to ensure the safety of humans around factory robots involve the use of cages. Recent work looked beyond cage-based safety to provide robot control and sensing-driven solutions for human safety around robots [6]-[8].

Ashwin P. Dani

Alternatives for Scheduling Departures for Efficient Surface Metering in ATD-2: Exploration in a Human-in-the-Loop Simulation

Human-in-the-Loop (HITL) simulation was conducted to explore the impacts of various surface metering goals on operations and Ramp Controllers at Charlotte Douglas International Airport (CLT). Three conditions were compared: Baseline, with no surface metering, instructions to meet advisory times at the gate only, and instructions to meet advisory times at the gate as well as the times at the scheduled taxiway spot, where aircraft are delivered to Air Traffic Control (ATC). Results showed increased compliance for taxiway spot times when compliance was first met for gate advisories. Instructing Ramp Controllers to meet advisory times at the gate improves spot time compliance and therefore surface scheduling predictability at CLT. Results also demonstrated there was increased compliance overall with gate and spot times in the second condition. This was likely due to higher Ramp Controller workload in the third condition.

Airport surface scheduling

Evolution of the Next Exploration Toilet through Human-in-the-Loop (HITL) Testing

Human waste collection in space is a unique and necessary function that all crewmembers must perform. The variability in how each crewmember uses the toilet to urinate and defecate introduces complexities and challenges with regards to overall hardware design. Because of this variability, it is important to consider crew inputs in all aspects of a toilet design especially with regards to crew interfaces that could impact overall waste collection. Access to crew feedback is essential to the design process and should be considered early and often through the various design phases. In 2020, NASA started a project for the Human Landing System (HLS) program to develop a Government Furnished Equipment (GFE) toilet option. The project is known as the Lavatory On-Orbit (LOO). During the early development of the LOO, the project team conducted several crew evaluations to collect and summarize valuable crew feedback on system design, function, and overall usability to influence the next design iteration. Because every person could use the system differently in space, it was extremely important to collect and analyze the data in a very methodical manner to appropriately influence the design based on the evaluation results. Establishing a standard process ensures consistent data collection from one evaluation to another, helps to maintain privacy for each test subject’s inputs and removes any potential bias from test subject to test subject. To date, the team has completed four crew evaluations on prototypes for the different LOO hardware. This paper will summarize the methodology used to conduct the evaluations as well as how data was collected and analyzed. The paper will also provide details on each of the evaluations and how the design was updated based on the results.

toilet

Evolution of the Next Exploration Toilet Through Human-in-the-Loop (HITL) Testing

Human waste collection in space is a unique and necessary function that all crewmembers must perform. The variability in how each crewmember uses the toilet to urinate and defecate introduces complexities and challenges with regards to overall hardware design. Because of this variability, it is important to consider crew inputs in all aspects of a toilet design especially with regards to crew interfaces that could impact overall waste collection. Access to crew feedback is essential to the design process and should be considered early and often through the various design phases. In 2020, NASA started a project for the Human Landing System (HLS) program to develop a Government Furnished Equipment (GFE) toilet option. The project is known as the Lavatory On-Orbit (LOO). During the early development of the LOO, the project team conducted several crew evaluations to collect and summarize valuable crew feedback on system design, function, and overall usability to influence the next design iteration. Because every person could use the system differently in space, it was extremely important to collect and analyze the data in a very methodical manner to appropriately influence the design based on the evaluation results. Establishing a standard process ensures consistent data collection from one evaluation to another, helps to maintain privacy for each test subject’s inputs and removes any potential bias from test subject to test subject. To date, the team has completed four crew evaluations on prototypes for the different LOO hardware. This paper will summarize the methodology used to conduct the evaluations as well as how data was collected and analyzed. The paper will also provide details on each of the evaluations and how the design was updated based on the results.

toilet

Evolution of the Next Exploration Toilet Through Human-in-the-Loop (HITL) Testing

Human waste collection in space is a unique and necessary function that all crewmembers must perform. The variability in how each crewmember uses the toilet to urinate and defecate introduces complexities and challenges with regards to overall hardware design. Because of this variability, it is important to consider crew inputs in all aspects of a toilet design especially with regards to crew interfaces that could impact overall waste collection. Access to crew feedback is essential to the design process and should be considered early and often through the various design phases. In 2020, NASA started a project for the Human Landing System (HLS) program to develop a Government Furnished Equipment (GFE) toilet option. The project is known as the Lavatory On-Orbit (LOO). During the early development of the LOO, the project team conducted several crew evaluations to collect and summarize valuable crew feedback on system design, function, and overall usability to influence the next design iteration. Because every person could use the system differently in space, it was extremely important to collect and analyze the data in a very methodical manner to appropriately influence the design based on the evaluation results. Establishing a standard process ensures consistent data collection from one evaluation to another, helps to maintain privacy for each test subject’s inputs and removes any potential bias from test subject to test subject. To date, the team has completed four rounds of crew evaluations with multiple crewmembers on prototypes for the different LOO subsystems. This paper will summarize the methodology used to conduct the evaluations as well as how data was collected and analyzed. The paper will also provide details on each of the evaluations and how the design was updated based on the results.

toilet

Evolution of the Next Exploration Toilet Through Human-in-the-Loop (HITL) Testing

Human waste collection in space is a unique and necessary function that all crewmembers must perform. The variability in how each crewmember uses the toilet to urinate and defecate introduces complexities and challenges with regards to overall hardware design. Because of this variability, it is important to consider crew inputs in all aspects of a toilet design especially with regards to crew interfaces that could impact overall waste collection. Access to crew feedback is essential to the design process and should be considered early and often through the various design phases. In 2020, NASA started a project for the Human Landing System (HLS) program to develop a Government Furnished Equipment (GFE) toilet option. The project is known as the Lavatory On-Orbit (LOO). During the early development of the LOO, the project team conducted several crew evaluations to collect and summarize valuable crew feedback on system design, function, and overall usability to influence the next design iteration. Because every person could use the system differently in space, it was extremely important to collect and analyze the data in a very methodical manner to appropriately influence the design based on the evaluation results. Establishing a standard process ensures consistent data collection from one evaluation to another, helps to maintain privacy for each test subject’s inputs and removes any potential bias from test subject to test subject. To date, the team has completed four rounds of crew evaluations with multiple crewmembers on prototypes for the different LOO subsystems. This paper will summarize the methodology used to conduct the evaluations as well as how data was collected and analyzed. The paper will also provide details on each of the evaluations and how the design was updated based on the results.

toilet

Pilot Subjective Assessments During an Investigation of Separation Function Allocation Using a Human-In-The-Loop Simulation

Two human-in-the-loop simulation experiments were conducted to investigate allocation of separation assurance functions between ground and air and between humans and automation. The experiments modeled a mixed-operations concept in which aircraft receiving ground-based separation services shared the airspace with aircraft providing their own separation service (i.e., self-separation). The two experiments, one pilot-focused and the other controller-focused, addressed selected key issues of mixed operations and modeling an emergence of NextGen technologies and procedures. This paper focuses on the results of the subjective assessments of pilots collected during the pilot-focused human-in-the-loop simulation, specifically workload and situation awareness. Generally the results revealed that across all conditions, pilots' perceived workload was low to medium, with the highest reported levels of workload occurring when the pilots experienced a loss of separation during the scenario. Furthermore, the results from the workload data and situation awareness data were complimentary such that when pilots reported lower levels of workload they also experienced higher levels of situation awareness.

Burke, Kelly A.

Accounting for the Speed-Accuracy Trade-Off in Quantifying Human-In-The-Loop Error Probabilities

Human-in-the-loop (HITL) simulations cannot collect enough data from human operators to validate estimates of error probabilities for task components. Error rates for tasks have been estimated by using laboratory data for error rates depending on variables such as the cognitive complexity of the task. The limited channel capacity of human operators compels error rates to be strongly related to the time available for the task, the speed-accuracy trade-off. HITL simulations can provide valuable data on the time available for the operator's tasks. We propose that the response times be used in conjunction with measured speed-accuracy curves to estimate the operator error rates contributing to mission failure. Such analyses should be especially important in the estimation of error rates in off-nominal situations.

probability

Alternatives for Scheduling Departures for Efficient Surface Metering in ATD-2: Exploration in a Human-in-the-Loop Simulation

A Human-in-the-Loop (HITL) simulation was conducted to explore whether Ramp Controllers at Charlotte Douglas International Airport (CLT) could both release departing aircraft at an advised time at the gate and also meet an advised time at the spot, where Air Traffic Control (ATC) takes control. Three conditions were compared: (1) Baseline, with no scheduling advisories, (2) instructions to meet advisory times at the gate only, and (3) instructions to meet advisory times at both the gate and the spot. Surprisingly, results showed increased compliance with advisories at the spot in the second condition. This was likely due to increased ramp congestion in the third condition as well as higher Ramp Controller workload and lower situation awareness. Instructing Ramp Controllers to meet scheduling times at the spots, in addition to the gates, is therefore not likely to improve surface scheduling predictability at CLT and may indeed worsen it.

airport surface scheduling

Human Factors Impact of Different Ramp Controller Scheduling Advisories for ATD-2 Surface Metering in a Human-in-the-Loop Simulation

A human-in-the-loop (HITL) simulation took place in 2019 at NASA Ames Research Center’s Future Flight Central, an airport simulator with a full-scale 360-degree view that showed real-time airport operations at Dallas/Fort Worth International Airport (DFW). The HITL was part of the NASA/FAA Airspace Technology Demonstration 2 (ATD-2) project which involves an on-going field demonstration at Charlotte Douglas International Airport (CLT). In the field demonstration, metering on the airport surface takes place with one of the goals being to reduce runway queue length by holding aircraft at the gate during busy times, thereby reducing fuel burn and CO2 emissions. This goal has been successfully accomplished at CLT by showing Ramp Controllers when to release aircraft at the gate so as to reduce aircraft waiting in the queue. Among the questions that the current simulation at DFW was designed to address were, "Which types of advisories to the Ramp Controllers work best, those that show a ±2 minute window for a release time from the gate, or a ±5 minute window for an arrival time at the spot (where Air Traffic Control takes over) or both?" and "How do these different types of advisories affect Ramp Controller workload and situation awareness?" Another question was, “Does a ramp that is less restrictive than the one at CLT affect compliance with these advisories?”

Bonny K Parke

Water Recovery from Brines to Further Close the Water Recovery Loop in Human Spaceflight

Further closure of water recovery systems will be necessary for future long duration human exploration missions. NASA's Space Technology Roadmap for Human Health, Life Support and Habitation Systems specified a milestone to advance water management technologies during the 2015 to 2019 timeframe to achieve 98% H2O recovery from a mixed wastewater stream containing condensate, urine, hygiene, laundry, and water derived from waste. This goal can only be achieved by either reducing the amount of brines produced by a water recovery system or by recovering water from wastewater brines. NASA convened a Technical Interchange Meeting (TIM) on the topic of Water Recovery from Brines (WRB) that was held on January14-15th, 2014 at Johnson Space Center. Objectives of the TIM were to review systems and architectures that are sources of brines and the composition of brines they produce, review the state of the art in NASA technology development and perspectives from other industries, capture the challenges and difficulties in developing brine processing hardware, identify key figures of merit and requirements to focus technology development and evaluate candidate technologies, and identify other critical issues including microgravity sensitivity, and concepts of operation, safety. This paper represents an initial summary of findings from the workshop.

Jackson, W. Andrew

A Closer Look at Automation Behavior During a Human-in-the-Loop Simulation

A 2012 Human-In-The-Loop air traffic control simulation investigated a gradual paradigm-shift in the allocation of functions between operators and automation. Air traffic controllers staffed five adjacent high-altitude en route sectors, and during the course of a two-week experiment, worked traffic under four different function allocation concepts aligned with increasingly mature NextGen operational environments. These NextGen time-frames ranged from near current-day operations to nearly fully-automated control, in which the ground systems automation was responsible for detecting conflicts, issuing strategic and tactical resolutions, and alerting controllers to exceptional circumstances. This paper continues the investigations reported in previous publications. Analyses of data surrounding the conflict-resolution task serve as the context in which we investigate the interactions between controllers and the automation.

Human-Automation Interaction

Resolving Off-Nominal Situations in Schedule-Based Terminal Area Operations: Results from a Human-in-the-Loop Simulation

A recent human-in-the-loop simulation in the Airspace Operations Laboratory (AOL) at NASA's Ames Research Center investigated the robustness of Controller-Managed Spacing (CMS) operations. CMS refers to AOL-developed controller tools and procedures for enabling arrivals to conduct efficient Optimized Profile Descents with sustained high throughput. The simulation provided a rich data set for examining how a traffic management supervisor and terminal-area controller participants used the CMS tools and coordinated to respond to off-nominal events. This paper proposes quantitative measures for characterizing the participants responses. Case studies of go-around events, replicated during the simulation, provide insights into the strategies employed and the role the CMS tools played in supporting them.

Mercer, Joey

Flexible Airspace Management (FAM) Research 2010 Human-in-the-Loop Simulation

A human-in-the-Ioop (HITL) simulation was conducted to assess potential user and system benefits of Flexible Airspace Management (FAM) concept, as well as designing role definitions, procedures, and tools to support the FAM operations in the mid-term High Altitude Airspace (HAA) environment. The study evaluated the benefits and feasibility of flexible airspace reconfiguration in response to traffic overload caused by weather deviations, and compared them to those in a baseline condition without the airspace reconfiguration. The test airspace consisted of either four sectors in one Area of Specialization or seven sectors across two Areas. The test airspace was assumed to be at or above FL340 and fully equipped Vvith data communications (Data Comm). Other assumptions were consistent with those of the HAA concept. Overall, results showed that FAM operations with multiple Traffic Management Coordinators, Area Supervisors, and controllers worked remarkably well. The results showed both user and system benefits, some of which include the increased throughput, decreased flight distance, more manageable sector loads, and better utilized airspace. Also, the roles, procedures, airspace designs, and tools were all very well received. Airspace configuration options that resulted from a combination of algorithm-generated airspace configurations with manual modifications were well acceptec and posed little difficuIty and/or workload during airspace reconfiguration process. The results suggest a positive impact of FAM operations in HAA. Further investigation would be needed to evaluate if the benefits and feasibility would extend in either non-HAA or mixed equipage environment.

Lee, Paul U.

Advanced Life Support Systems: Opportunities for Technology Transfer

NASA's future missions to explore the solar system will be of long-duration possibly lasting years at a time. Human life support systems will have to operate with very high reliability for these long periods with essentially no resupply from Earth. Such life support systems will make extensive use of higher plants, microorganisms, and physicochemical processes for recycling air and water, processing wastes, and producing food. Development of regenerative life support systems will be a pivotal capability for NASA's future human missions. A fully functional closed loop human life support system currently does not exist and thus represents a major technical challenge for space exploration. Technologies where all life support consumables are recycled have many potential terrestrial applications as well. Potential applications include providing human habitation in hostile environments such as the polar regions or the desert in such a way as to minimize energy expenditures and to minimize negative impacts on those often ecologically-sensitive areas. Other potential applications include production of food and ornamental crops without damaging the environment from fertilizers that contaminate water supplies; removal of trace gas contaminants from tightly sealed, energy-efficient buildings (the so-called sick building syndrome); and even the potential of gaining insight into the dynamics of the Earth's biosphere such that we can better manage our global environment. Two specific advanced life support technologies being developed by NASA, with potential terrestrial application, are the zeoponic plant growth system and the Hybrid Regenerative Water Recovery System (HRWRS). The potential applications for these candidate dual use technologies are quite different as are the mechanisms for transfer. In the case of zeoponics, a variety of commercial applications has been suggested which represent potentially lucrative markets. Also, the patented nature of this product offers opportunities for licensing to commercial entities. In the case of the HRWRS, commercial markets with broad applications have not been identified but some terrestrial applications are being explored where this approach has advantages over other methods of waste water processing. Although these potential applications do not appear to have the same broad attraction from the standpoint of rapid commercialization, they represent niches where commercialization possibilities as well as social benefits could be realized.

Fields, B.