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Understanding the Impact of User Frustration Intensities on Task Performance Using the OCC Theory of Emotions

Have you heard the saying "frustration is written all over your falce"? Well this saying is true, but that is not the only place. Frustration is written all over your face and your body. The human body has various means to communicate an emotion without the utterance of a single word. The Media Equation says that people interact with computers as if they are human: this includes experiencing frustration. This research measures frustration by monitoring human body-based measures such as heart rate, posture, skin temperature. and respiration. The OCC Theory of Emotions is used to separate frustration into different levels or intensities. The results of this study showed that individual intensities of frustration exist, so that task performance is not degraded. Results from this study can be used by usability testers to model how much frustration is needed before task performance measures start to decrease.

Washington, Gloria

Local frustration around enzyme active sites

Conflicting biological goals often meet in the specification of protein sequences for structure and function. Overall, strong energetic conflicts are minimized in folded native states according to the principle of minimal frustration, so that a sequence can spontaneously fold, but local violations of this principle open up the possibility to encode the complex energy landscapes that are required for active biological functions. We survey the local energetic frustration patterns of all protein enzymes with known structures and experimentally annotated catalytic residues. In agreement with previous hypotheses, the catalytic sites themselves are often highly frustrated regardless of the protein oligomeric state, overall topology, and enzymatic class. At the same time a secondary shell of more weakly frustrated interactions surrounds the catalytic site itself. We evaluate the conservation of these energetic signatures in various family members of major enzyme classes, showing that local frustration is evolutionarily more conserved than the primary structure itself.

Maria I. Freiberger

Frustration and curvature - Glasses and the cholesteric blue phase

An analogy is drawn between continuum elastic theories of the blue phase of cholesteric liquid crystals and recent theories of frustration in configurational glasses. Both involve the introduction of a lattice of disclination lines to relieve frustration; the frustration is due to an intrinsic curvature in the natural form of parallel transport. A continuum theory of configurational glasses is proposed.

Sethna, J. P.

Frustration in Fuzzy Protein Complexes Leads to Interaction Versatility

Disordered proteins frequently serve as interaction hubs involving a constrained variety of partners. Complexes with different partners frequently exhibit distinct binding modes, involving regions that remain disordered in the bound state. While the conformational properties of disordered proteins are well-characterized in their free states, less is known about the molecular mechanisms by which specificity can be achieved not with one but with multiple partners. Using the energy landscape theory concept of protein frustration, we demonstrate that complexes of disordered proteins exhibit a high degree of local frustration, especially at the binding interface. These suboptimal interactions lead to the possibility of multiple bound substates, each displaying distinct frustration patterns, which are differently populated in complexes with different partners. These results explain how specificity of disordered proteins can be achieved without a single common bound conformation and how the conflict between different interactions can be used to control the binding to multiple partners.

Chemical specificity

Phase diagram of the frustrated spin-1/2 Heisenberg antiferromagnet in two dimensions

A Lanczos technique is used to study the frustrated spin-1/2 Heisenberg model on square lattices of 16 and 20 sites. Frustration is introduced by an interaction along the diagonals of the plaquettes with coupling J2 greater than or equal to 0. For large J2, the ground state breaks (spontaneously) the lattice rotational symmetry. For intermediate values of J2, the squares of order parameters associated with spin-Peierls and 'twisted'states have a peak, while a similar quantity for a chiral state shows no interesting structure.

Dagotto, Elbio

Impact of Ada in the Flight Dynamics Division: Excitement and frustration

In 1985, NASA Goddard's Flight Dynamics Division (FDD) began investigating how the Ada language might apply to their software development projects. Although they began cautiously using Ada on only a few pilot projects, they expected that, if the Ada pilots showed promising results, they would fully transition their entire development organization from FORTRAN to Ada within 10 years. However, nearly 9 years later, the FDD still produces 80 percent of its software in FORTRAN, despite positive results on Ada projects. This paper reports preliminary results of an ongoing study, commissioned by the FDD, to quantify the impact of Ada in the FDD, to determine why Ada has not flourished, and to recommend future directions regarding Ada. Project trends in both languages are examined as are external factors and cultural issues that affected the infusion of this technology. This paper is the first public report on the Ada assessment study, which will conclude with a comprehensive final report in mid 1994.

Bailey, John

NASA Johnson Space Center: Total quality partnership

The development of and benefits realized from a joint NASA, support contractor continuous improvement process at the Johnson Space Center (JSC) is traced. The joint effort described is the Safety, Reliability, and Quality Assurance Directorate relationship with its three support contractors which began in early 1990. The Continuous Improvement effort started in early 1990 with an initiative to document and simplify numerous engineering change evaluation processes. This effort quickly grew in scope and intensity to include process improvement teams, improvement methodologies, awareness, and training. By early 1991, the support contractor had teams in place and functioning, program goals established and a cultural change effort underway. In mid-l991 it became apparent that a major redirection was needed to counter a growing sense of frustration and dissatisfaction from teams and managers. Sources of frustration were isolated to insufficient joint participation on teams, and to a poorly defined vision. Over the next year, the effort was transformed to a truly joint process. The presentation covers the steps taken to define vision, values, goals, and priorities and to form a joint Steering Committee and joint process improvement teams. The most recent assessment against the President's award criteria is presented as a summary of progress. Small, but important improvement results have already demonstrated the value of the joint effort.

Harlan, Charlie

Field Encapsulation Library The FEL 2.2 User Guide

This document describes version 2.2 of the Field Encapsulation Library (FEL), a library of mesh and field classes. FEL is a library for programmers - it is a "building block" enabling the rapid development of applications by a user. Since FEL is a library intended for code development, it is essential that enough technical detail be provided so that one can make full use of the code. Providing such detail requires some assumptions with respect to the reader's familiarity with the library implementation language, C++, particularly C++ with templates. We have done our best to make the explanations accessible to those who may not be completely C++ literate. Nevertheless, familiarity with the language will certainly help one's understanding of how and why things work the way they do. One consolation is that the level of understanding essential for using the library is significantly less than the level that one should have in order to modify or extend the library. One more remark on C++ templates: Templates have been a source of both joy and frustration for us. The frustration stems from the lack of mature or complete implementations that one has to work with. Template problems rear their ugly head particularly when porting. When porting C code, successfully compiling to a set of object files typically means that one is almost done. With templated C++ and the current state of the compilers and linkers, generating the object files is often only the beginning of the fun. On the other hand, templates are quite powerful. Used judiciously, templates enable more succinct designs and more efficient code. Templates also help with code maintenance. Designers can avoid creating objects that are the same in many respects, but not exactly the same. For example, FEL fields are templated by node type, thus the code for scalar fields and vector fields is shared. Furthermore, node type templating allows the library user to instantiate fields with data types not provided by the FEL authors. This type of flexibility would be difficult to offer without the support of the language. For users who may be having template-related problems, we offer the consolation that support for C++ templates is destined to improve with time. Efforts such as the Standard Template Library (STL) will inevitably drive vendors to provide more thorough, optimized tools for template code development. Furthermore, the benefits will become harder to resist for those who currently subscribe to the least-common-denominator "code it all in C" strategy. May FEL bring you both increased productivity and aesthetic satisfaction.

Moran, Patrick J.

Pilot Workload is Associated with Long Duty Days and Multiple Flight Legs

Pilot workload is a real concern throughout aviation, especially in short-haul operations due to short flights and multiple flight legs. Our goal was to examine the workload experienced by pilots during normal operations in a short-haul airline. Thirty pilots flew a roster consisting of a cycle of five days of mid-day start time duty hours with many flight legs (baseline block) followed by four days off, five early start time duty hours followed by three days off, five mid-day time starts with many legs followed by three days off and then five early start time followed by one day off. The pilots provided evaluations of workload by scoring the six subscales of NASA-TLX (i.e., Mental Demand, Performance, Physical Demand, Effort, Temporal Demand, and Frustration) on their duty days during each flight and once during rest days. The analyses included the raw TLX scores for each demand, the mean raw TLX, and the overall weighted TLX mean for duty days and rest days. We found that mental demand was significantly lower for each duty schedule and rest relative to baseline (early start 1st block p = 0.016, late duty p = 0.017, early start 2nd block p < 0.001, rest p < 0.001). Temporal demand was significantly lower than baseline on early duty 1st block (p = 0.02), early start 2nd block (p < 0.001), and rest (p < 0.001). Effort was significantly lower than baseline only during early start 1st block (p = 0.014) and early start 2nd block (p < 0.001). Frustration was significantly lower during early start 2nd block relative to baseline (p = 0. 039). Physical demand and performance were higher relative to baseline during rest days (p < 0.001). Mean raw TLX showed significantly lower workload for early start 1st block (p = 0.011) and early start 2nd block (p < 0.001). The overall weighted TLX showed significantly lower workload for early start 1st block (p = 0.004), early start 2nd block (p < 0.001) and rest (p < 0.001). We found that pilots experienced higher workload on longer duty days with multiple flight legs. Pilots experienced lower mental demand, temporal demand, and effort on short duty days even though when their duty started earlier in the day. During days off pilots experienced higher physical demand and higher performance.

short-haul

Fatigue crack growth in fiber reinforced plastics

Fatigue crack growth in fiber composites occurs by such complex modes as to frustrate efforts at developing comprehensive theories and models. Under certain loading conditions and with certain types of reinforcement, simpler modes of fatigue crack growth are observed. These modes are more amenable to modeling efforts, and the fatigue crack growth rate can be predicted in some cases. Thus, a formula for prediction of ligamented mode fatigue crack growth rate is available.

Mandell, J. F.

Stratospheric free chlorine measured by balloon-borne in situ resonance fluorescence

Eight balloon-borne in situ measurements of ClO in the stratosphere are analyzed and are compared with recent model calculations. While the use of in situ stratospheric studies of free radicals to test models by comparing observed and predicted concentration profiles is essential for a prognosis of changes in stratospheric ozone, resulting from future changes in stratospheric ozone, such studies provide only limited insight into the nature of stratospheric photochemistry, because natural variability and the large number of fast reactions which compete in the coupling among the key radicals frustrate a detailed comparison between a mean distribution provided by the models and an instantaneous distribution provided by a single observation.

Anderson, J. G.

Structural difference rule for amorphous alloy formation by ion mixing

A rule is formulated which establishes a sufficient condition that an amorphous binary alloy will be formed by ion mixing of multilayered samples when the two constituent metals are of different crystalline structure, regardless of their atomic sizes and electronegativities. The rule is supported by the experimental results obtained on six selected binary metal systems, as well as by the previous data reported in the literature. The amorphization mechanism is discussed in terms of the competition between two different structures resulting in frustration of the crystallization process.

Liu, B.-X.

The virtual front end: Towards better management of solid geometric data

Throughout the last decade, Computer Aided Design was seen as a Great Promise. Much was accomplished, but that pales in comparison with what was promised. Ultimate achievement has always seemed just a step away. During the era of the early turnkey system, the one step was limited by modeling geometry through a wire frame. Besides being cumbersome to deal with in three dimensions, it was continually shown that a wire frame is ambiguous. This made the modeling of geometry for engineering purposes even more frustrating. The fundamentals of computer aided engineering design rest on the ability to do various analyses. Presently, solid modeling is taking the mechanical engineering CAD world by storm. There are no fewer than 20 solid modeling packages around the world, and more appearing with each vendor show. The question of integration, that is, the combination of elements of the CAD process into unified and easily usable design tools still exists.

Charlesworth, W. W.

Two-beam interferometer for optical constants measurements at near-millimeter wavelengths

A simple and versatile instrument for the measurement of optical constants in the near millimeter spectral region is described. Studies of quasi-optical components used in this instrument for effective beam transmission and control are reported. These studies include transmission characteristics of dielectric waveguides and performance of a variable coupler based on frustrated total internal reflection. Operation of this instrument as a two-beam interferometer for determining the index of refraction or as a device to measure transmission for determining the absorption coefficient are described. Values measured with this instrument at 245 GHz, using an optically pumped molecular laser as the source, are reported for several low-loss materials. Appropriate corrections and error estimates are discussed. The potential for improvement and increased accuracies are discussed.

Jones, C. R.

Cockpit resources management and the theory of the situation

The cockpit resource management (CRM) and hypothetical cockpit situations are discussed. Four different conditions which influence pilot action are outlined: (1) wrong assumptions about a situation; (2) stress and workload; (3) frustration and delays to cause risk taking; and (4) ambigious incomplete or contradicting information. Human factors and behavior, and pilot communication and management in the simulator are outlined.

Bolman, L.

Analysis and interpretation of MAGSAT anomalies over north Africa

Crustal anomaly detection with MAGSAT data is frustrated by inherent resolving power of the data and by contamination from external and core fields. Quality of the data might be tested by modeling specific tectonic features which produce anomalies that fall within proposed resolution and crustal amplitude capabilities of MAGSAT fields. To test this hypothesis, north African hotspots associated with Ahaggar, Tibesti and Darfur were modeled as magnetic induction anomalies. MAGSAT data were reduced by subtracting external and core fields to isolate scalar and vertical component crustal signals. Of the three volcanic areas, only the Ahaggar region had an associated anomaly of magnitude above error limits of the data. Hotspot hypothesis was tested for Ahaggar by seeing if predicted magnetic signal matched MAGSAT anomaly. Predicted model magnetic signal arising from surface topography of the uplift and the Curie isothermal surface was calculated at MAGSAT altitudes by Fourier transform technique modified to allow for variable magnetization. Curie isotherm surface was calculated using a method for temperature distribution in a moving plate above a fixed hotspot. Magnetic signal was calculated for a fixed plate as well as a number of plate velocities and directions.

Phillips, R. J.