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At least 19 records

Advanced Free Flight Planner and Dispatcher's Workstation: Preliminary Design Specification

The National Aeronautics and Space Administration (NASA) has implemented the Advanced Air Transportation Technology (AATT) program to investigate future improvements to the national and international air traffic management systems. This research, as part of the AATT program, developed preliminary design requirements for an advanced Airline Operations Control (AOC) dispatcher's workstation, with emphasis on flight planning. This design will support the implementation of an experimental workstation in NASA laboratories that would emulate AOC dispatch operations. The work developed an airline flight plan data base and specified requirements for: a computer tool for generation and evaluation of free flight, user preferred trajectories (UPT); the kernel of an advanced flight planning system to be incorporated into the UPT-generation tool; and an AOC workstation to house the UPT-generation tool and to provide a real-time testing environment. A prototype for the advanced flight plan optimization kernel was developed and demonstrated. The flight planner uses dynamic programming to search a four-dimensional wind and temperature grid to identify the optimal route, altitude and speed for successive segments of a flight. An iterative process is employed in which a series of trajectories are successively refined until the LTPT is identified. The flight planner is designed to function in the current operational environment as well as in free flight. The free flight environment would enable greater flexibility in UPT selection based on alleviation of current procedural constraints. The prototype also takes advantage of advanced computer processing capabilities to implement more powerful optimization routines than would be possible with older computer systems.

Wilson, J.↗

Technical assistance for law-enforcement communications: Grant summary

A summary overview of project activities and results are presented. The goals and objectives are reviewed and a description of the approaches used to attain them is given. The feedback received from the seminars conducted as part of the project, and results from a questionnaire about the project are included. Significant findings of the project in such areas as radio channel loading, dispatch system design, training and technology transfer are discussed. Several specific problem areas are identified and evaluated. Specific recommendations for future technical assistance efforts are presented along with an inventory of technical-assistance reports generated throughout the project.

Reilly, N. B.↗

Human-Autonomy Teaming in a Flight Following Task

The NATO HFM-247 Working Group is creating a summary report of the group's activities on human-autonomy teaming. This chapter is a summary of our at NASA Ames work toward developing a framework for human-autonomy teaming (HAT) in aviation. The purpose of this project was to demonstrate and evaluate proposed tenets of HAT. The HAT features were derived from three tenets and were built into an automated recommender system on a ground station. These tenets include bi-directional communication, automation transparency, and operator directed interface. This study focused primarily on interactions with one piece of automation, the Autonomous Constrained Flight Planner (ACFP). The ACFP is designed to support rapid diversion decisions for commercial pilots in off-nominal situations. Much effort has gone into enhancing this tool not only in capability but also in transparency. In this study, participants used the ACFP at a ground station designed to aid dispatchers in a flight following role to reroute aircraft in situations such as inclement weather, system failures and medical emergencies. Participants performed this task both with HAT features enabled and without and provided feedback. We examined subjective and behavioral indicators of HAT collaborations using a proof-of-concept demonstration of HAT tenets. The data collected suggest potential advantages and disadvantages of HAT.

bi-directional communication↗

Graphical interfaces for cooperative planning systems

Based on a cognitive task analysis of 5 airline flight crews in a simulator study, researchers have designed a testbed for studying computer aids for en route flight path planning. This testbed runs on a Mac II controlling three color monitors, and is being used to study the design of aids for both dispatchers and flight crews. Specifically, the research focuses on design concepts for developing cooperative problem-solving systems. We use en route flight planning (selecting alternate routes or destinations due to unanticipated weather, traffic, malfunctions, etc.) as the context for studying the design of such systems. Researchers are currently exploring three questions in this test environment: (1) When interacting with a flight planning aid, how does the role of the pilot influence overall system performance; (2) Can the architecture for a cooperative planning system be built around Sacerdoti's (1983) concept of an abstraction hierarchy, where the pilot can interact with the system at many different levels of detail (but where the computer aid by default handles lower level details that the pilot has chosen not to deat with); and (3) Can graphical displays and direct manipulation of these displays provide perceptual enhancements (Larkin and Simon, 1987) of the pilot's problem-solving activities. Information is given in viewgraph form.

Smith, Philip J.↗

UAM Fleet Manager Gap Analysis

NASA's Urban Air Mobility (UAM) Sub-Project is engaged in research to support the introduction of air taxis into the National Airspace System. Such operations will require arrange of communication, navigation, and surveillance systems. Air vehicles for UAM are under development and will initially have human pilots. Separation from other aircraft, obstacles, and weather may be a pilot responsibility or provided by an operator's ground-based systems. Eventually, air taxis may be flown from the ground or fly autonomously. There will be a need for dispatch services for UAM. This report presents a gap analysis, data and capability requirements, and workstation design concepts for the UAM dispatcher or Fleet Manager (FM) position. This presentation reviews the gap analysis report and outlines user interface design.

Mogford, Richard↗

An empirical evaulation of computerized tools to aid in enroute flight planning

The paper describes an experiment using the Flight Planning Testbed (FPT) in which 27 airline dispatchers were studied. Five general questions was addresses in the study: Under what circumstances does the introduction of computer-generated suggestions (flight plans) influence the planning behavior of dispatchers; what is the nature of such influences; How beneficial are the general design concepts underlying FPT; How effective are the specific implementation decisions made in realizing these general design concepts; How effectively do dispatchers evaluate situations requiring replanning and how effectively do they identify appropriate solutions to these situations. The study leaves little doubt that the introduction of computer-generated suggestions for solving a flight planning problem can have a marked impact on the cognitive processes of the user and on the ultimate plan selected.

Smith, Philip J.↗

Patrol force allocation for law enforcement: An introductory planning guide

Previous and current methods for analyzing police patrol forces are reviewed and discussed. The steps in developing an allocation analysis procedure are defined, including the prediction of the rate of calls for service, determination of the number of patrol units needed, designing sectors, and analyzing dispatch strategies. Existing computer programs used for this purpose are briefly described, and some results of their application are given.

Sohn, R. L.↗

Design of a cooperative problem-solving system for enroute flight planning: An empirical study of its use by airline dispatchers

In a previous report, an empirical study of 30 pilots using the Flight Planning Testbed was reported. An identical experiment using the Flight Planning Testbed (FPT), except that 27 airline dispatchers were studied, is described. Five general questions were addressed in this study: (1) under what circumstances do the introduction of computer-generated suggestions (flight plans) influence the planning behavior of dispatchers (either in a beneficial or adverse manner); (2) what is the nature of such influences (i.e., how are the person's cognitive processes changed); (3) how beneficial are the general design concepts underlying FPT (use of a graphical interface, embedding graphics in a spreadsheet, etc.); (4) how effective are the specific implementation decisions made in realizing these general design concepts; and (5) how effectively do dispatchers evaluate situations requiring replanning, and how effectively do they identify appropriate solutions to these situations.

Smith, Philip J.↗

Flight Awareness Collaboration Tool

FACT is a software program that provides important information about winter weather operations to airline dispatchers and airport personnel. FACT has a "quad" design and shows various maps, text, and tabular information. It also has a team messaging capability. It is meant to be used by airline dispatchers and airport personnel to manage winter storms. This slide set provides a description of FACT that will be released to airline and airport partners who are helping to evaluate FACT. It was most recently presented at a Southwest Airlines meeting at NASA Ames on April 3, 2018.

airline operations center↗

Flight Awareness Collaboration Tool

FACT is a software program that provides important information about winter weather operations to airline dispatchers and airport personnel. FACT has a "quad" design and shows various maps, text, and tabular information. It also has a team messaging capability. It is meant to be used by airline dispatchers and airport personnel to manage winter storms. This slide set provides a description of FACT that will be released to airline and airport partners who are helping to evaluate FACT. It was most recently presented at a Southwest Airlines meeting at NASA Ames on April 3, 2018.

dispatcher↗

Flight Awareness Collaboration Tool

FACT is a software program that provides important information about winter weather operations to airline dispatchers and airport personnel. FACT has a "quad" design and shows various maps, text, and tabular information. It also has a team messaging capability. It is meant to be used by airline dispatchers and airport personnel to manage winter storms. This presentation is for a meeting with Boeing. COMMERCIAL AIRCRAFT; AIRLINE OPERATIONS; STORMS COMPUTER PROGRAMS; AIRLINE OPERATIONS; WEATHER FORECASTING; MESSAGE PROCESSING; AIRCRAFT COMMUNICATION; WINTER; STORMS (METEOROLOGY); COMMERCIAL AIRCRAFT

airline dispatchers↗

Flight Awareness Collaboration Tool

FACT is a software program that provides important information about winter weather operations to airline dispatchers and airport personnel. FACT has a "quad" design and shows various maps, text, and tabular information. It also has a team messaging capability. It is meant to be used by airline dispatchers and airport personnel to manage winter storms.

weather↗

Flight Awareness Collaboration Tool

FACT is a software program that provides important information about winter weather operations to airline dispatchers and airport personnel. FACT has a "quad" design and shows various maps, text, and tabular information. It also has a team messaging capability. It is meant to be used by airline dispatchers and airport personnel to manage winter storms. This slide set provides a description of FACT that will be used for a demo with Aviation Week.

Mogford, Richard↗

The NASA/Baltimore Applications Project (BAP). Computer aided dispatch and communications system for the Baltimore Fire Department: A case study of urban technology application

An engineer and a computer expert from Goddard Space Flight Center were assigned to provide technical assistance in the design and installation of a computer assisted system for dispatching and communicating with fire department personnel and equipment in Baltimore City. Primary contributions were in decision making and management processes. The project is analyzed from four perspectives: (1) fire service; (2) technology transfer; (3) public administration; and (5) innovation. The city benefitted substantially from the approach and competence of the NASA personnel. Given the proper conditions, there are distinct advantages in having a nearby Federal laboratory provide assistance to a city on a continuing basis, as is done in the Baltimore Applications Project.

Levine, A. L.↗

Managing Variability: A Cognitive Ethnography of the Work of Airline Dispatchers

Airline dispatchers' workflow is often described in broad terms like 'flight planning' and 'flight following'. Such high-level descriptions fail to recognize the number and complexity of tasks involved in these activities. An ethnographic study was conducted at three US airlines to understand the cognitive workload involved in flight planning. Fuel planning was identified as one of five key flight planning tasks. Fuel planning was conducted concurrently with other planning and monitoring tasks which often led to interruptions. Planning fuel was dynamic, with recalculations required whenever other factors varied (e.g., payload, route, alternates). This rework increased workload and opportunities for error while reducing efficiency. Four main factors contributed variability to fuel planning: contingency planning, load planning, pilots, and station operations. Strategies for managing variability included pattern identification, use of buffers, rounding up, and leveraging software tools. Software design often added to workload by forcing dispatchers to attend to low level tasks.

dispatcher↗

Urban Air Mobility Fleet Manager Gap Analysis and System Design

NASA’s Urban Air Mobility (UAM) Sub-Project is engaged in re-search to facilitate the introduction of air taxis into the US National Airspace System. Given the history of conventional aircraft operations, it is clear that dispatcher support will be required for UAM. This paper presents a gap analysis, system requirements, and a workstation design concept for the UAM dispatcher or Fleet Manager (FM) position. The gap analysis focuses on the differences be-tween the tasks of the airline dispatcher and those projected for the FM. FM system capabilities and data requirements are then presented as foundations for soft-ware development. An initial user interface concept is provided. The FM software uses a single, large display. The system supports prediction, monitoring, and task execution. This paper is intended to support FM software design for future air taxi systems.

Richard Mogford↗

Innovative telecommunications for law enforcement

The operation of computer-aided dispatch, mobile digital communications, and automatic vehicle location systems used in law enforcement is discussed, and characteristics of systems used by different agencies are compared. With reference to computer-aided dispatch systems, the data base components, dispatcher work load, extent of usage, and design trends are surveyed. The capabilities, levels of communication, and traffic load of mobile digital communications systems are examined. Different automatic vehicle location systems are distinguished, and two systems are evaluated. Other aspects of the application of innovative technology to operational command, control, and communications systems for law enforcement agencies are described.

Sohn, R. L.↗

Technical assistance for law-enforcement communications: Case study report two

Two case histories are presented. In one study the feasibility of consolidating dispatch center operations for small agencies is considered. System load measurements were taken and queueing analysis applied to determine numbers of personnel required for each separate agency and for a consolidated dispatch center. Functional requirements were developed and a cost model was designed to compare relative costs of various alternatives including continuation of the present system, consolidation of a manual system, and consolidated computer-aided dispatching. The second case history deals with the consideration of a multi-regional, intrastate radio frequency for improved interregional communications. Sample standards and specifications for radio equipment are provided.

Reilly, N. B.↗