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Customer Rate and Tariff Design

This webinar covers and introduction to customer rates and tariff design, drivers of utility costs, impacts of evolving grids on rate design, retail price signals, and methods for evaluating rates.

24 POWER TRANSMISSION AND DISTRIBUTION

Applying queueing theory to evaluate wait-time-savings of triage algorithms

Abstract In the past decade, artificial intelligence (AI) algorithms have made promising impacts in many areas of healthcare. One application is AI-enabled prioritization software known as computer-aided triage and notification (CADt). This type of software as a medical device is intended to prioritize reviews of radiological images with time-sensitive findings, thus shortening the waiting time for patients with these findings. While many CADt devices have been deployed into clinical workflows and have been shown to improve patient treatment and clinical outcomes, quantitative methods to evaluate the wait-time-savings from their deployment are not yet available. In this paper, we apply queueing theory methods to evaluate the wait-time-savings of a CADt by calculating the average waiting time per patient image without and with a CADt device being deployed. We study two workflow models with one or multiple radiologists (servers) for a range of AI diagnostic performances, radiologist’s reading rates, and patient image (customer) arrival rates. To evaluate the time-saving performance of a CADt, we use the difference in the mean waiting time between the diseased patient images in the with-CADt scenario and that in the without-CADt scenario as our performance metric. As part of this effort, we have developed and also share a software tool to simulate the radiology workflow around medical image interpretation, to verify theoretical results, and to provide confidence intervals for the performance metric we defined. We show quantitatively that a CADt triage device is more effective in a busy, short-staffed reading setting, which is consistent with our clinical intuition and simulation results. Although this work is motivated by the need for evaluating CADt devices, the evaluation methodology presented in this paper can be applied to assess the time-saving performance of other types of algorithms that prioritize a subset of customers based on binary outputs.

Thompson, Yee Lam Elim (ORCID:0000000196537707)

The missing correlation between the potential rate impacts of rooftop solar and the timing of state net metering policy revisions

Residential solar photovoltaic (PV) output in most states is credited at the retail electricity rate, a policy commonly known as net metering. Twelve states have replaced net metering with alternative rate structures that reduce PV adopter bill savings. Proponents of these revisions argue that net metering increases the electricity rates of customers without PV. Here, we analyze the degree to which the timelines of net metering revisions have correlated with potential electricity rate impacts. We estimate that potential rate impacts at the end of 2023 were less than 1% of typical customer bills in 37 of 44 states that have offered net metering. There are no statistically significant differences in average or median estimated rate impacts between states that have and have not revised net metering. Nine of the states that had revised net metering did so when estimated impacts were less than 1% of typical customer bills. Many states have retained net metering into higher PV deployment levels with increased risk of potential rate impacts. Only two states—California and Hawaii—retained net metering beyond estimated rate impacts of 5%, and both have revised net metering. These findings do not suggest a clear, consistent link between net metering revision timelines and potential rate impacts. The timing and nature of net metering revisions are ultimately policy decisions based on state-level priorities and considerations.

14 SOLAR ENERGY

The Missing Correlation Between the Potential Rate Impacts of Rooftop Solar and the Timing of State Net Metering Policy Revisions

Data supporting the article “The Missing Correlation Between the Potential Rate Impacts of Rooftop Solar and the Timing of State Net Metering Policy Revisions” (https://www.nlr.gov/docs/fy25osti/93543.pdf). Residential solar photovoltaic (PV) output in most states is credited at the retail electricity rate, a policy commonly known as net metering. Twelve states have replaced net metering with alternative rate structures that reduce PV adopter bill savings. Proponents of these revisions argue that net metering increases the electricity rates of customers without PV. Here, we analyze the degree to which the timelines of net metering revisions have correlated with potential electricity rate impacts. We estimate that potential rate impacts at the end of 2023 were less than 1% of typical customer bills in 37 of 44 states that have offered net metering. There are no statistically significant differences in average or median estimated rate impacts between states that have and have not revised net metering. Nine of the states that had revised net metering did so when estimated impacts were less than 1% of typical customer bills. Many states have retained net metering into higher PV deployment levels with increased risk of potential rate impacts. Only two states-California and Hawaii-retained net metering beyond estimated rate impacts of 5%, and both have revised net metering. These findings do not suggest a clear, consistent link between net metering revision timelines and potential rate impacts. The timing and nature of net metering revisions are ultimately policy decisions based on state-level priorities and considerations.

14 SOLAR ENERGY

Bill Savings vs. Backup Power: Evaluating operational tradeoffs for home solar+storage systems [Slides]

This study explores tradeoffs between the use of home solar+storage systems for backup power versus day-to-day utility bill savings. The study focuses specifically on the “reserve setting” available with most home battery storage systems, which allow the customer to maintain some minimum level of storage in reserve in case of an unforeseen power interruption. The more capacity that is held in reserve, the greater the customer’s ability to ride-through possible power interruptions, but less capacity is then available to manage utility bills on a day-to-day basis. This study evaluates this operational tradeoff across a diverse set of locations and residential electricity tariff structures, relying on Berkeley Lab’s PRESTO model to stochastically simulate power interruption events, and exploring a range of sensitivities, including variations in customer value of lost load (VoLL), interruption frequency, and other key drivers. The results show that, in most circumstances, the opportunity cost of holding storage capacity in reserve, in terms of foregone bill saving, tends to outweigh any gains in reliability value associated with mitigated power interruptions. This finding is robust across tariff structures and across most of the sensitivities considered, including those related to rate level, customer load level, and storage sizing. There are a limited set of circumstances where raising the reserve setting improves the overall customer value (comprised of bill savings plus reliability value). Specifically, that exception occurs when all of the following conditions apply: (a) the customer resides in a location with exceptionally poor reliability, (b) the customer has exceptionally high VoLL; (c) the customer is on a net billing rate or on a TOU rate that allows grid discharging but not grid charging; and (d), depending on the location, the price arbitrage differential on that rate is relatively small. In all other circumstances analyzed, total customer value declines with reserve level.

14 SOLAR ENERGY

Rooftop Solar Deployment, Potential Electricity Rate Impacts, and the Timing of Revisions to State Net Metering Policy

Most U.S. states require utilities to credit residential solar photovoltaic (PV) output at the retail electricity rate, a structure known as net metering. However, 12 states have replaced net metering with alternative rate structures that reduce PV adopter bill savings. The share of households living in states that require net metering fell from around 84% in 2014 to around 57% by the end of 2023. Proponents of net metering revisions have argued that net metering can affect the electricity rates of customers without PV. This report analyzes the relationships between state PV deployment levels, potential electricity rate impacts on PV nonadopters, and the timing of revisions to net metering policy.

14 SOLAR ENERGY

Integrating Resilience Planning in Distribution System Planning

Electric utilities, regulators, and stakeholders face increasing risks of severe storms, freezes, floods, and heat waves damaging grid infrastructure and causing power outages—and increasing risks of utility equipment igniting wildfires. At the same time, customer electricity rates have risen substantially in recent years, due in part to replacing aging infrastructure and improving resilience to natural hazards and physical threats. To address these challenges, utilities are beginning to move beyond traditional, siloed planning processes to balance resilience with other fundamental grid objectives such as affordability, reliability, safety, and serving new loads. This study presents a framework for states and utilities that want to advance integration of resilience and distribution planning processes to improve planning efficiency, better prioritize cost-effective grid expenditures, and balance planning objectives. The framework includes 7 key integration points between these planning processes: -Strategy process -Data -Threat assessments -Solution identification and prioritization -Optimization opportunities -Consideration of other grid needs -Metrics Lawrence Berkeley National Laboratory reviewed utility distribution system plans and interviewed subject matter experts to identify emerging practices for each of the 7 integration points. This report presents these practices, which can be used as a guide toward more holistic planning and cohesive investment strategies. It also includes 3 case studies to provide practical examples of how utilities apply such integrated planning processes: two pole hardening programs and one microgrid planning effort. The report concludes by identifying opportunities for future research.

24 POWER TRANSMISSION AND DISTRIBUTION

Post-2026 Environmental Impact Statement Rate Analysis for the Colorado River Storage Project

The Glen Canyon Dam (GCD) is a principal power-generating asset within the Colorado River Storage Project (CRSP), accounting for approximately 70–80% of CRSP power production over the past two decades. In June 2023, the U.S. Bureau of Reclamation (Reclamation) issued a Notice of Intent to prepare an Environmental Impact Statement (EIS) outlining operational guidelines and strategies for Colorado River Basin reservoirs after 2026 (Reclamation, 2023). Power generation is among CRSP’s statutory purposes under the Colorado River Storage Project Act of 1956 (U.S. Congress, 1956). Assessing how alternative policy frameworks affect CRSP power production and the resulting electricity rates for U.S. customers is therefore essential to inform decision-making. This report evaluates projected electricity rates and the market value of electricity from the Western Area Power Administration (WAPA) CRSP GCD under multiple post-2026 policy scenarios to support Reclamation’s EIS development. Results from advanced econometric and machine learning models indicate that the Enhanced Coordination alternative (EnhanCoor), Maximum Operational Flexibility alternative (CCA), and Supply Driven - 55 alternative (SD55) alternatives yield more favorable hydropower generation and capacity outcomes, which are objectives outlined in Reclamation’s documentations (Reclamation, 2007; Reclamation, 2016). Specifically, these scenarios are associated with higher electricity production, lower projected rate trajectories, and greater economic value to the U.S. power system from CRSP generation. The remaining five scenarios generally produce lower generation, higher rate trajectories, and reduced long-term market values.

13 HYDRO ENERGY

Storing Affordability: Battery Storage as an Asset to Reduce Data Center Cost Shifts

This report examines how battery energy storage systems (BESS) can help utilities accommodate large load growth while protecting affordability for existing ratepayers. Rapid growth in electricity demand from artificial intelligence (AI) data centers is straining the U.S. grid. Furthermore, many new data centers are entering rural markets, which could offer economic benefits but may also pose implementation challenges for smaller utilities. At the same time, retail electricity prices are increasing faster than inflation, elevating customer affordability as a key challenge. While data centers have not been the primary driver of increases in residential prices to date, they have pushed wholesale energy and capacity prices higher in several markets. Fundamental utility cost-allocation principles show that data center growth can be rate-positive for existing customers only if new peak demand grows faster than the costs a utility must incur to serve it. Several factors, including a utility’s degree of wholesale market exposure, forecast uncertainty and stranded-asset risk, and tariff design can determine the outcome of load growth on retail rates. Energy storage can make several affordability contributions in the face of this landscape of uncertainty and market volatility, including deferral of higher-cost grid investments through improved utilization of existing assets and flexibility of new large loads, insulation from volatile wholesale prices through peak shaving, and reliability support to address grid risks stemming from the behavior of AI data center loads. Different potential BESS deployment pathways—utility-scale front-of-the-meter systems, aggregated small-scale storage installations, and data center-sited behind-the-meter storage—are compared against each other and against conventional capacity alternatives. This framework is intended as a conceptual resource to utilities, particularly smaller public utilities with rural service territories, who may be considering the role that energy storage can play in insulating existing ratepayers from data center cost shifts.

25 ENERGY STORAGE

Rewarding Grid-Friendly Behavior: Estimating the Potential Bill Reduction and Load Shifting Benefits of Dynamic Prices

Shifting electric load from times of peak demand can be a key strategy to slow price growth as reducing peak demand avoids the cost of upgrading generation, transmission and distribution infrastructure. Utilities are releasing time-varying prices, such as time of use rates or dynamic prices, to incentivize grid-friendly load shifting. New dynamic price programs provide insight into the true cost of operating electricity grids and the potential economic benefits of load shifting. Program developers and device manufacturers need to understand the economic opportunities in terms of 1) the variation in prices across hours, days, and seasons; 2) the change in utility bills for customers who don’t shift load; and 3) the potential load shifted and economic value of different technologies if manufacturers or aggregators deploy price-responsive controls. This paper estimates possible impacts of dynamic price adoption and load shifting controls if customers paid the dynamic rate from one pilot program. Statistical analysis of historical prices identified annual and seasonal metrics as well as representative price curves for each circuit in the pilot. Simulations for residential technologies with price-responsive controls including unitary heat pump water heaters, central multifamily heat pump water heaters, heating & cooling + storage systems, and pool pumps estimated the potential impacts of highly dynamic prices both with and without load shifting controls. Results showed the potential to reduce electricity costs on representative days by 42-94% and reduce consumption during times of high electricity prices by 63-100% compared to baseline operation for those flex-friendly devices.

Grant, Peter

Progressing Analysis of Variable Electric Rates (PAVER) Study

The Progressing Analysis of Variable Electric Rates (PAVER) study analyzed the impact of a range of time-varying electric rates on the performance of a regional electric grid and the resulting costs for participating and non-participating customers. This analysis leveraged and extended the work of PNNL’s Distribution System Operator with Transactive (DSO+T) study. Five different rate designs were included: a flat volumetric energy charge, a typical Time of Use (TOU) rate, a dynamic energy (DE) rate (based on wholesale locational marginal prices), a dynamic energy and capacity (DE+C) rate, and, finally, a Block and Swing (B&S) rate that billed customers based on their average load profile at constant pricing, but used the DE+C dynamic price for load deviations from their average profile. These rates were analyzed in a large-scale co-simulation of an entire regional grid with a customer population representative of the current state. A large fraction (80%) of residential and commercial customers were assumed to participate in these time-varying rates with automatically controlled HVAC, water heaters, electric vehicles, and batteries. This study assumed no industrial sector participation. The DE and DE+C rates saw system peak loads reduced by 6-7%, while the large participation in the TOU rate case saw a significant rebound effect and a resulting peak load increase of >5%. The impacts to the annual and peak system demand impacted system wholesale prices and the overall grid operating costs. This cost structure determined the revenue needed to be collected from customers by each rate design. Participating customers on the DE and DE+C rates (located in one of the modeled DSOs) saw reductions in average annual electricity bills of 11-17% with average increases in monthly bill variation of no more than 13%. At such high participation levels, TOU customers saw 10% higher average annual bills (due to system-wide rebound effects) and average increased monthly bill variation of 16%. Residential owners of large flexible loads (such as electric vehicles) saw larger bill savings (17-20%) when on a fully dynamic rate. The presence of on-site generation (such as rooftop solar) did not appear to appreciably change customer outcomes. Customers on the Block and Swing rate did see 6% lower monthly bill variation (as intended) than the flat rate case, but at the expense of appreciable bill savings, which were only 3%, comparable to the savings seen by non-participants. Given this finding we recommend that additional research be conducted into how best various bill protection mechanisms can balance minimizing customer bill variation with providing financial incentives commensurate with the flexibility customers provide. We also recommend that customer outcomes be explored across a range of regions using current actual customer and system cost data.

29 ENERGY PLANNING, POLICY, AND ECONOMY

Electricity Rate Designs for Large Loads: Evolving Practices and Opportunities

Electricity demand from large load customers such as data centers is projected to grow significantly in the near term. While data centers play an important role in advancing technology innovation and economic growth in the United States, data center energy needs present challenges and opportunities for electricity supply and infrastructure. This technical brief serves as a foundation for the discussion of issues and sharing of perspectives among utilities, regulators, large load customers, and other stakeholders. As utilities and regulators explore rate structures to address growing data center electricity demand, several issues have emerged: -Fair allocation of electricity system costs to large-load customers without unfair shifting of costs to other customers -Appropriate mitigation of the financial risks associated with stranded assets from underutilized utility system investments -Mitigation of operational and resource adequacy risks if electricity demand exceeds supply -Appropriate risk-sharing in commercializing newer electricity technologies such as advanced geothermal, small modular reactors, and long duration energy storage -Accommodating the diverse needs of large-load customers, such as having the option to match electricity consumption with output from carbon-free resources or using onsite generation to provide system capacity The technical brief also identifies key design elements that aim to address these issues and uses leading examples from pending and approved rate structures, agreements, and special contracts to ground the elements in practice.

24 POWER TRANSMISSION AND DISTRIBUTION

Potential Impacts of Dynamic Electricity Pricing in California: Load Shape and Customer Bill Impacts Under Elastic Customer Response

The increasing penetration of renewable energy in California has intensified grid management challenges, exemplified by the “duck curve” and the resulting need for steep ramping and curtailment of renewables. To address these issues, dynamic electricity tariffs that vary in near-real time are being considered to incentivize customers to shift demand and support the grid. This study extends previous work on the bill impacts of such tariffs in the absence of load response by quantifying the system-level and customer impacts of load response based on customer price elasticity. Customer-level load response modeling was conducted using meter data from 411,000 customers across residential, commercial, and industrial sectors. Customer demand elasticity was estimated using literature-based values, with scenarios ranging from low to high elasticity, including an automation-enhanced scenario. Results indicate that universal adoption of, and response to, dynamic tariffs can significantly reduce peak net load (by 15%) and maximum ramping requirements (by 20%) with moderate elasticity, delivering demand response resources comparable to or exceeding current programs at all elasticity levels. Bill analysis shows that, when responding elastically to dynamic prices, most non-PV customers experience modest savings, while PV customers may see higher effective rates due to lower compensation for exports during low-price periods. Emissions analysis reveals a reduction in per-kWh emissions system-wide, with a total absolute load increase of 2% accompanied by a negligible absolute emissions increase. The study concludes that while dynamic tariffs offer substantial grid benefits, customer bill savings under modeled response behaviors may be too modest to drive widespread adoption without additional incentives or enabling technologies. Future research should model flexible loads and advanced control technologies with greater fidelity to better represent the potential opportunities of dynamic tariffs.

24 POWER TRANSMISSION AND DISTRIBUTION

Computational capacity in hydrodynamic real-time hybrid simulation applied to simulate the dynamic response of floating offshore wind turbines

Real-time hybrid simulation (RTHS) mitigates similitude distortions in model-scale tests of floating offshore wind turbines (FOWTs) by coupling physical experiments with numerical models in real time. The coupling requires faster-than-real-time numerical computations to satisfy temporal similitude with the physical experiment, presenting a bottleneck for using more complex numerical models in RTHS. This paper presents a hydrodynamic-RTHS (hydro-RTHS) framework for FOWTs that simulates the hydrodynamics physically and the aerodynamics numerically with sensor feedback from the physical testing. The framework adapts the three-loop hardware architecture to leverage greater computational resources and mitigate strict temporal requirements, enabling more computationally demanding numerical analyses in hydro-RTHS. The three-loop hardware architecture integrates multiple machines, each dedicated to either numerical analysis or RTHS controls, with a rate-transition algorithm to synchronize the tasks executed across the different machine processors. Virtual and physical tests verified and validated the hydro-RTHS framework, respectively. The ”virtual” tests, which approximates the physical domain numerically, verified the RTHS framework with respect to a numerical full-scale complete FOWT model simulated in the open-source software, OpenFAST. The virtual tests were able to maintain comparable control signals while enabling greater computational resources for the numerical calculations. Real-world physical tests demonstrated that the hydro-RTHS framework computes aerodynamic forces similar to the complete OpenFAST model, validating the hydro-RTHS framework using the three-loop hardware architecture. Findings show that the hydro-RTHS framework with the three-loop hardware architecture is computationally efficient, with reserve capacity to simulate more complex problems due to the customized software, hardware, and rate-transition algorithm.

17 WIND ENERGY

Design trade-offs for residential retail tariffs and virtual power plants

Retail rate design and virtual power plants (VPPs) have the potential to shift customer electricity demand and provide economic benefits to utility customers. As the adoption of distributed energy resources (DERs) and flexible loads increases, retail tariff and program design can impact Bonbright's rate design principles including affordability, fairness, and economic efficiency. We model the effects of residential retail rates and VPP programs on power system costs in Massachusetts under a potential future system with high renewable energy and DER adoption. We model interactions among retail rate design, demand flexibility, and utility costs and identify trade-offs across different rate designs and VPP programs. We estimate that time-of-use (TOU) rates and VPP programs designed to avoid critical peak rates can lower overall system costs by 3.5 %-4.8 %. These lower costs translate to lower electricity bills for 62 %-91 % of customers, depending on the scenario. Although TOU rates with a critical peak VPP program can benefit all customer segments and are economically efficient, a VPP program with flat rates leads to the lowest overall bills for customers. We find that customers with loads that align with peak demand and who participate in critical peak VPP programs can underpay for their contribution to utility costs and shift costs to other customers. While our assumptions about mandatory TOU and/or critical peak pricing likely impact the magnitude of the results, the results highlight the trade-offs of these tariffs and programs and the importance of tariff and program design as demand becomes more flexible and responsive.

24 POWER TRANSMISSION AND DISTRIBUTION

Analysis of Second Target Station Target Removal Dose Rates

The Second Target Station (STS) project at Oak Ridge National Laboratory’s spallation neutron source is a crucial initiative for maintaining U.S. leadership in neutron sciences. The STS aims to create the world’s brightest pulsed cold neutron source, enabling cutting-edge research across various scientific disciplines. To ensure safe and efficient maintenance operations, understanding the effects of shutdown dose rates from activated components within the STS target systems is essential. This study establishes a computational framework for calculating decay gamma sources and subsequent shutdown dose rates utilizing advanced methods to account for all activation channels, including high-energy interactions down to thermal neutron capture. This study describes a novel integration of multiple tools and provides an effective means of analyzing activation and shutdown dose rates at spallation neutron facilities. A custom-developed script automates the decay gamma source generation process, ensuring proper sampling during the variance reduction phase, which is critical for accurate predictions of shutdown dose rates.

Transmutation

Deliberate Design: Creating Electricity Rates with Purpose

Today’s electricity rates often are legacy designs that do not reflect the dynamics of an evolving power grid or align with current policy objectives. Four steps will assist utilities, regulators, and industry stakeholders in modernizing outdated electricity rate designs. 1. Understand the context for rate design change: The power system is changing at a pace that the industry has not experienced for decades. It is essential to understand the implications of these changes so rates can evolve to remain consistent with changes to the underlying cost profile, customer preferences, and power system requirements. 2. Establish ratemaking objectives: Rates can do more than recover utility costs. They can be a tool for promoting desired outcomes such as improved energy affordability, flexible and efficient electricity consumption, or promoting technology adoption. First, these objectives must be clearly defined and prioritized. 3. Account for tradeoffs when designing new rates: Rate design is the art of balancing tradeoffs. It is essential to understand these tradeoffs when designing new rates, particularly if the rates are being used as a tool for accomplishing policy objectives that extend beyond the basic goal of cost reflectivity. 4. Transition to the new rates with a plan: The move to well-designed rates requires a transition plan. This will ensure that rate design changes do not happen in isolation and are consistent with a long-term, holistic vision. The report, published as an interactive web tool for which the content can be separately downloaded as a standalone document, is intended to allow state energy regulators, utility rates staff, and other industry stakeholders with an interest in rate design to selectively “drill down” on content that is relevant to their interests and situation.

29 ENERGY PLANNING, POLICY, AND ECONOMY

Community Solar Consolidated Billing: An Exploration of Implementation and Alternatives [Slides]

This presentation is an abridged version of the report it is based on that presents an analysis of the considerations, costs, and benefits surrounding the implementation of utility consolidated billing in community solar programs while also exploring alternatives to achieve similar benefits in its absence. Consolidated billing simplifies the billing process for customers by combining all charges and credits associated with electricity service and community solar subscriptions into a single bill. The potential benefits of consolidated billing implementation include increased transparency, improved customer experience, and ultimately increased retention rates and decreased subscriber acquisition costs. Currently, community solar subscribers often receive two separate bills - one from the utility and one from a third-party community solar provider - potentially causing confusion. Consolidated billing seeks to resolve this by offering a unified bill, which, while beneficial to numerous stakeholders, presents administrative, technical, and financial hurdles that utilities and program administrators must address.

14 SOLAR ENERGY