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At least 19 records

The Challenges of Troubleshooting

Troubleshooting work presents electrical and other workers with a challenging combination of physical hazards, working conditions, and time pressure, which can lead to unwanted outcomes if not carefully managed.Summaries of several incidents in which workers were injured or at risk of injury while performing troubleshooting work are presented, identifying organizational weaknesses and error precursors that contributed to each incident.The primary challenges include:Deranged equipment. Equipment that needs troubleshooting is not in a normal operating condition. Actions that are safe when the equipment is in a normal state may not be safe in the deranged state.Work planning and control. The steps taken in troubleshooting are most often determined by the results of the immediately previous diagnostic test, making effective work planning challenging.Multiple types of hazards. Most equipment will present a troubleshooting worker with several types of hazards, including hazardous energy as defined in 29 CFR 1910.147. Portions of the troubleshooting activity may be infeasible without these hazards present.Time pressure. Restoring operation of failed equipment often involves an explicit or implicit sense of urgency.Equipment design and construction. The physical construction of the equipment in large part will determine to which hazards troubleshooters may be exposed. It will also determine which hazards may be encountered while performing the servicing needed to restore the equipment or system to operation.There are effective methods for addressing each challenge, most of which require a combination of advance preparation and management commitment.

Mertz, David E.↗

The Challenges of Safe Troubleshooting Work

Troubleshooting work presents electrical and other workers with a challenging combination of physical hazards, working conditions, and time pressure, which can lead to unwanted outcomes if not carefully managed. Summaries of several incidents in which workers were injured or at risk of injury while performing troubleshooting work are presented, identifying organizational weaknesses and error precursors that contributed to each incident. The primary challenges include: Deranged equipment. Equipment that needs troubleshooting is not in a normal operating condition. Actions that are safe when the equipment is in a normal state may not be safe in the deranged state. Work planning and control. The steps taken in troubleshooting are most often determined by the results of the immediately previous diagnostic test, making effective work planning challenging. Multiple types of hazards. Most equipment will present a troubleshooting worker with several types of hazards, including hazardous energy as defined in 29 CFR 1910.147. Portions of the troubleshooting activity may be infeasible without these hazards present. Time pressure. Restoring operation of failed equipment often involves an explicit or implicit sense of urgency. There are effective methods for addressing each challenge, most of which require a combination of advance preparation and management commitment.

Mertz, David E.↗

Connectivity Troubleshooting Guide for Advanced Electricity Meters

This guide is designed to walk users through a troubleshooting process for disconnected advanced electricity meters. The guide centers on two connectivity troubleshooting decision trees related to power issues and network connectivity issues, respectively. Additionally, it contains additional background information such as definitions, diagrams, and checklists that can help a user prepare to troubleshoot meter connectivity issues.

24 POWER TRANSMISSION AND DISTRIBUTION↗

Electrical Shock During Phone Assisted Troubleshooting of Laboratory Equipment

We report researchers have the potential to be exposed to a wide variety of hazards inherent to the equipment they use and maintain. When equipment does not function as expected, researchers sometimes reach out to their vendors for assistance. Early diagnostic or troubleshooting interactions between researcher and vendor are often conducted over the telephone and can lead to researchers performing work outside of their area of expertise and exposure to unknown hazards. This type of interaction significantly contributed to an incident where during diagnostic activities a researcher accidentally contacted, and discharged, a capacitor in an X-ray diffraction instrument. While this incident did not produce a serious injury, if the capacitor discharge path had occurred hand-to-hand across the heart, a serious injury may have been possible.

47 OTHER INSTRUMENTATION↗

Diagnosing autonomous vehicle driving criteria with an adversarial evolutionary algorithm

We repurposed an adversarial evolutionary algorithm, Gremlin, from finding driving scenarios where a model of an autonomous vehicle drove poorly to troubleshooting driving quality evaluation criteria. We evaluated the driving performance of a "perfect driver" robot in a virtual town environment using the same fitness criteria intended for a deep learner (DL) trained driver. We found that the fitness evaluation criteria poorly handled turns, and used Gremlin to iteratively improve that criteria. We were confident that the same criteria could then be applied to the DL-based models as originally intended, and that this approach could be used as a general means of troubleshooting autonomous vehicle driving criteria.

Coletti, Mark↗

Recommendations for Minimum Required Error Codes for Electric Vehicle Charging Infrastructure

OCPP protocol manages the interaction between the EVSE and its respective back-end communication network. It plays a pivotal role in both error reporting and troubleshooting, carried out primarily through the CSMS. OCPP defines both standard error codes and a flexible framework for creating and communicating custom error codes. The OCPI protocol orchestrates the communication between different backhaul communication networks, incorporating the exchange of error codes. These error codes are instrumental in pinpointing and rectifying issues that can surface prior to, during, or after charging operations, fortifying the reliability and resilience of the EV charging infrastructure. The flexibility offered by the OCPP and OCPI frameworks through the introduction of custom error codes also creates its own set of challenges. While the integration of custom error codes allows for enhanced granularity, it also introduces inconsistencies and fragmentation within the overarching diagnostic reporting system. To address the challenges with custom error codes this report proposes a set of Minimum Required Error Codes (MRECs) for streamlined error reporting, interpretability, and diagnostics. Recommendations in this report are based on independent analysis of custom error codes from multiple stakeholders within the EV charging ecosystem. For better error resolution, this report also assigns one or more entities responsible for the resolution of every mentioned error code. Finally, a functional classification for each mentioned error code is also identified to describe the nature of the error. In summary, the purpose of this document is to simplify the troubleshooting process and increase charging reliability for all EV users. This report serves as a recommendation for industry stakeholders, encouraging a unified methodology to define, transmit, and interpret common error codes.

29 ENERGY PLANNING, POLICY, AND ECONOMY↗

Machine learning accelerated discrete element modeling of granular flows

Granular flows are widely encountered in many industrial processes and natural phenomena. Discrete Element Modeling (DEM) is a useful tool for understanding and troubleshooting devices, which handle granular materials. However, its applicability is significantly limited by the huge computational cost associated with detecting and computing collisions. In this research, the computation speed of DEM was accelerated by orders of magnitude using a convolutional neural network to replace the direct calculation of particle-particle and particle-boundary collisions. The MFiX software was used to generate the training and testing dataset. Additionally, a GPU accelerated TensorFlow model was used to train the neural network and test the results. The model fluctuations caused by different training steps were reduced with a multi-scale loss function. The accuracy was improved with more frames within one training step. The modeling of a rotating drum and a hopper demonstrated the accuracy and efficiency of this machine learning accelerated DEM in the simulation of granular flows.

37 INORGANIC, ORGANIC, PHYSICAL, AND ANALYTICAL CH↗

Using Electrochemistry to Benchmark, Understand, and Develop Noble Metal Nanoparticle Syntheses

The complex chemical nature of metal nanoparticle synthesis presents obstacles for the mechanistic understanding of nanoparticle growth and predictive synthesis design, despite significant progress in this area. Real-time characterization of the chemical processes that take place throughout nanoparticle growth will enable progress toward addressing outstanding challenges in metal nanoparticle synthesis, such as mitigating synthetic reproducibility issues, defining chemical mechanisms that direct nanoparticle growth, and designing synthetic conditions for previously unachievable combinations of nanoparticle shape and composition. In this Perspective, we present open-circuit potential (OCP) measurements as an in situ, real-time method for characterizing chemical changes during nanoparticle growth and discuss the method’s strengths in comparison to and in combination with other characterization techniques. We propose the use of OCP measurements as benchmarks for troubleshooting irreproducibility and streamlining synthetic optimization. Finally, we explore possibilities for using the increased parameter space accessible by electrodeposition to accelerate the development of shape-selective nanoparticle syntheses.

benchmarking↗

Fault localization in a microfabricated surface ion trap using diamond nitrogen-vacancy center magnetometry

Here, as quantum computing hardware becomes more complex with ongoing design innovations and growing capabilities, the quantum computing community needs increasingly powerful techniques for fabrication failure root-cause analysis. This is especially true for trapped-ion quantum computing. As trapped-ion quantum computing aims to scale to thousands of ions, the electrode numbers are growing to several hundred, with likely integrated photonic components also adding to the electrical and fabrication complexity, making faults even harder to locate. In this work, we used a high-resolution quantum magnetic imaging technique, based on nitrogen-vacancy centers in diamond, to investigate short-circuit faults in an ion trap chip. We imaged currents from these short-circuit faults to ground and compared them to intentionally created faults, finding that the root cause of the faults was failures in the on-chip trench capacitors. This work, where we exploited the performance advantages of a quantum magnetic sensing technique to troubleshoot a piece of quantum computing hardware, is a unique example of the evolving synergy between emerging quantum technologies to achieve capabilities that were previously inaccessible.

71 CLASSICAL AND QUANTUM MECHANICS, GENERAL PHYSIC↗

Flexible visualization of a 3rd party Intrusion Prevention (Security) tool: A use case with the ELK stack

A difficult aspect of cyber security is the ability to achieve automated real time intrusion prevention across various sets of systems. To this extent, several companies are offering comprehensive solutions that leverage an "accuracy of scale" and moving much of the intelligence and detection on the Cloud, relying on an ever-growing set of data and analytics to increase decision accuracy. Often, they provide tools to visualize the decision workflows in attack prevention (as well as tune the algorithm) but those solutions are not always practical as companies see the problem as "global" that is, from a unified Cyber-security standpoint. However, a key to a successful Cyber-security program is transparency and trust: from an experimental team viewpoint, this specifically means having the ability to immediately see what and from where, who has been blocked and being able to inform the community in case of a revoked access without the need for filing a "ticket" (that may eventually be answered) – in other words, rapid response to their user-base is essential but solutions targeting "sub-groups" in an organization are not often available. We have come up with a versatile solution leveraging the ELK stack (Elasticsearch, Logstash, & Kibana) and an IPS (Intrusion Prevention System) based WAF (Web Application Firewall) from Signal Sciences. Signal Science allows the streaming of detailed logs in a Logstash format suitable for custom solutions for visualization. By combining these two tools, we have strengthened our security posture and enabled individual experiments to monitor their own traffic. Specifically, the IPS WAF provides unique data such as country of origin, protocol, response code, source IP, and paths accessed. In this contribution, we will show how we engineered a visualization solution so experiment groups could access a dashboard with predefined graphs but also, where they can create individual customizable dashboards used to display blocked traffic and troubleshoot latency issues. We will discuss the details and procedures for developing and configuring these tools and how it benefits cyber security postures across our scientific based environment.

73 NUCLEAR PHYSICS AND RADIATION PHYSICS↗

Flashlamp drive system for a high-energy 10–100 kHz pulse-burst Nd:YAG laser

We present the design of the flashlamp drive system for the NG100 laser, a 1 J/pulse, 10–100 kHz, pulse-burst Nd:YAG laser system being developed for application in a Thomson scattering plasma diagnostic. This flashlamp drive system is under active development, with a prototype now being constructed. The flashlamp drive system is modular, with each module capable of driving a series pair of linear flashlamps. Each drive module contains and is controlled by a dedicated Analog Regulator Controller. Thus each module is independently operable and controllable. This modular approach imposes no intrinsic limit to the number of modules that may be applied to drive the flashlamp pairs in a laser system. Each flashlamp drive module has a switch-regulated topology. An 1800 V main capacitor bank provides 25 kJ of energy storage, while a lower voltage output capacitor bank provides filtering and the initial energy delivered to the flashlamps at the start of the drive pulse. The main bank is recharged after each flashlamp drive pulse. As energy is drawn from the output bank by the flashlamps, an IGBT switching regulator feeds current from the main bank through an inductor to replenish the output capacitor bank. The rate of replenishment is feedback-controlled to maintain a regulated supply of power to the flashlamp load, with a setpoint range of 0.07 to 1.65 MW. An Analog Regulator Controller produces two-state variable pulse width feedback switching of the regulator IGBT. The switching frequency is ≤ 20 kHz, dynamically adjusted to limit ripple of the flashlamp power to ±3% statistical standard deviation of mean. For development or troubleshooting, each module is operable independent of the laser digital control system (microcontroller and FPGA).

Plasma diagnostics - interferometry↗

From natural language to control signals: a conceptual framework for semantic channel finding in complex experimental infrastructure

Modern experimental platforms such as particle accelerators, fusion devices, telescopes, and industrial process control systems expose tens to hundreds of thousands of control and diagnostic channels, accumulated over decades of hardware evolution. Operators and AI systems alike depend on informal expert knowledge, inconsistent naming conventions, and scattered documentation to locate the signals required for monitoring, troubleshooting, and automated control, creating a persistent bottleneck for reliability, scalability, and emerging language-model-driven interfaces. We formalize semantic channel finding, the task of mapping natural-language intent to concrete control-system signals, as a general problem in complex experimental infrastructure, and introduce a four-paradigm conceptual framework to guide architecture selection based on facility-specific data regimes. The paradigms span (i) direct in-context lookup over small, curated channel dictionaries, (ii) constrained hierarchical navigation through structured trees, (iii) interactive agent exploration using iterative reasoning and tool-based database queries, and (iv) ontology-grounded semantic search that decouples channel meaning from facility-specific naming conventions. We demonstrate the practical feasibility of each paradigm through proof-of-concept implementations at four operational facilities spanning two orders of magnitude in scale: from compact free-electron lasers to large synchrotron light sources, operating under diverse control-system architectures ranging from clean hierarchical naming schemes to legacy environments with decades of heterogeneous conventions. Where evaluated against expert-curated operational queries, these instantiations achieve 90%–97% accuracy, validating the framework’s applicability across real-world deployment scenarios. To accelerate adoption across the broader scientific and industrial control-system community, we release open-source, plug-and-play implementations of all three interactive paradigms-direct lookup, hierarchical navigation, and middle-layer exploration-within the Osprey framework, together with tools for channel database generation, interactive testing, and minimal-configuration deployment. This work establishes semantic channel finding as a foundational capability for human-centric and agentic AI interfaces at large-scale facilities, providing both a systematic framework for architecture design and practical resources to enable adoption without building custom infrastructure from scratch.

channel finding↗

Modeling and Validation of Offset Cancellation for Hybrid Photonic-Electronic Transimpedance Amplifier Using All-Electronic Circuits

Hybrid photonic-electronic circuits involving crossdomain feedback signals are difficult to validate and troubleshoot. This paper describes an approach to model and validate an offset-cancellation loop for a hybrid transimpedance amplifier (TIA) using all-electronic circuits. An equivalent electrical model is developed for the tunable interferometer attenuators used for offset trimming, and it includes test features to extract the system performance. The stability analysis of the system shows 75 ◦ of phase margin and 102 dB of gain margin. Measurement results demonstrate good agreement with analysis and successful TIA offset cancellation.

Marchant, Jared↗

ROAM: A Remotely Operated Accelerator Monitor

Monitoring accelerators in operation is a well known challenge due to the radiation environment. However, there are significant benefits in being able to deploy particular sensors in specific locations of accelerator enclosures for monitoring or troubleshooting purposes. Learning from experience at other labs, we used Commercial Off The Shelf (COTS) components and an open source robot control software framework (ROS) to build a remotely controlled robot platform including a standard suite of instruments such as cameras, LIDAR, and ultrasound, with the ability to incorporate other ad-hoc sensors for specific measurements, such as a Gamma radiation monitor. Special attention was given to the robot's ability to maintain safety in the high risk environment of an accelerator, with multiple failure contingencies in place to ensure collision free operation. Testing was performed to prove the platform's viability and showcase its capability for accelerator monitoring.

Thayer, Thomas C.↗

Atomic layer deposition of nanofilms on porous polymer substrates: Strategies for success

Atomic layer deposition (ALD) is a versatile technique for engineering the surfaces of porous polymers, imbuing the flexible, high-surface-area substrates with inorganic and hybrid material properties. Previously reported enhancements include fouling resistance, electrical conductance, thermal stability, photocatalytic activity, hydrophilicity, and oleophilicity. However, there are many poorly understood phenomena that introduce challenges in applying ALD to porous polymers. In this paper, we address five common challenges and ways to overcome them: (1) entrapped precursor, (2) embrittlement, (3) film fracture, (4) deformation, and (5) pore collapse. These challenges are often interrelated and can exacerbate one another. To investigate these phenomena, we applied various ALD chemistries to porous polymers including polyethersulfone, polysulfone, polyvinylidene fluoride, and polycarbonate track-etched membranes. Reaction-diffusion modeling revealed why certain precursors and processing conditions result in embrittling subsurface material growth, entrapment of unreacted precursors, and nongrowth. We quantify the limits of ALD processing temperatures that are dictated by thermal expansion mismatch and can lead to fractured ALD films. The results herein allow us to make recommendations to avoid, mitigate, or overcome the difficulties encountered when performing ALD and plasma-enhanced ALD on porous polymers. We intend this article to serve as a “lessons learned” guide informed by previous experience to provide a better understanding of the difficulties and limitations of ALD on porous polymers and knowledge-based guidelines for successful depositions. This knowledge can accelerate future research and help experimentalists navigate and troubleshoot as they expose porous polymers to reactive precursor vapors.

36 MATERIALS SCIENCE↗