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All sourcesNASA NTRSDOE OSTI
NASA NTRS2013

Internal Social Media at Marshall Space Flight Center - An Engineer's Snapshot

In the brief span of about six years (2004-2010), social media radically enhanced people's ways of maintaining recreational friendships. Social media's impact on public affairs (PAO) and community engagement is equally striking: NASA has involved millions of non-NASA viewers in its activities via outward-facing social media, often in a very two-way street fashion. Use of social media as an internal working tool by NASA's tens of thousands of civil servants, onsite contractor employees, and external stakeholders is evolving more slowly. This paper examines, from an engineer's perspective, Marshall Space Flight Center s (MSFC) efforts to bring the power of social media to the daily working environment. Primary emphasis is on an internal Social Networking Service called Explornet that could be scaled Agency-wide. Other topics include MSFC use of other social media day-to-day for non-PAO purposes, some specialized uses of social techniques in space flight control operations, and how to help a community open up so it can discover and adopt what works well.

Scott, David W.↗
NASA NTRS2009

Social Media

This viewgraph presentation explains the definition of social media and its effects on how people communicate and collaborate.

Skytland, Nicholas↗
NASA NTRS2010

21st Century Connections: Making Sense of Social Media Tools

Twitter? Blog? Facebook? In an environment of complex project teams and demanding timelines, you may wonder whether any of these new-fangled social media tools that are in the news will help you and your team do a better job delivering project results. What in the world is Facebook and why would I ever want to use it? What does a blog have to do with a NASA project? Aside from my teenager, who cares about Twitter? This introduction to social media is a great way to get your feet wet with some of these new terms and tools. For example, we'll talk about what the difference is between a blog and Facebook. We'll look at some examples of NASA projects that benefit from using blogs, Facebook or Twitter. Most importantly, we'll spend some time talking about how a small or medium-sized project might evaluate whether to use one, many or none of these new ideas. Although there are many commercial tools available and in use across the agency, this talk emphasizes NASA-sponsored tools that are freely available within the Agency.

Fujiech, Maura C.↗
NASA NTRS2010

Securing Social Media

This slide presentation reviews some issues regarding the use of social media (e.g., Facebook, and Twitter) and security

Jones, Kevin D.↗
NASA NTRS2018

Marrying Social Media Approaches and Space Flight Control: Eight Years at SpaceOps

Three previous SpaceOps papers [1-3] - published in 2010, 2012 (honored by the Conference as a "Best Paper"), and 2014 - have discussed paths to using social media concepts and techniques to enhance space flight controller effectiveness by a) reducing clutter of nonverbal communications (e.g., visual flow with minimal headers and shared content instead of multiple copies), b) moving some voice communication to non-verbal transmission (virtually eliminating "say again" requests because non-verbal comm can be re-read), thus making remaining voice comm easier to focus on, and c) reducing short-term and long-term flight stress on flight control personnel. This paper shows how Marshall Space Flight Center's (MSFC) ISS Payload Operations Integration Center (POIC) is realizing the above goals via the Communications Dashboard (CommDash) software suite deployed in 2017 (including enhancements to the Console Log Tool (CoLT) discussed in earlier papers). Two larger-scope benefits spawned by CommDash evolution are also chronicled: a) emergence of an Agile Software Development (ASD) process adapted to the not-always-nimble environment of government projects, and b) the sprouting of a Human Factors Engineering (HF or HFE) community of practice within MSFC's Payload and Mission Operations Division (PMOD).

Scott, David W.↗
NASA NTRS2014

Using Social Media and Mobile Devices to Discover and Share Disaster Data Products Derived From Satellites

Data products derived from Earth observing satellites are difficult to find and share without specialized software and often times a highly paid and specialized staff. For our research effort, we endeavored to prototype a distributed architecture that depends on a standardized communication protocol and applications program interface (API) that makes it easy for anyone to discover and access disaster related data. Providers can easily supply the public with their disaster related products by building an adapter for our API. Users can use the API to browse and find products that relate to the disaster at hand, without a centralized catalogue, for example floods, and then are able to share that data via social media. Furthermore, a longerterm goal for this architecture is to enable other users who see the shared disaster product to be able to generate the same product for other areas of interest via simple point and click actions on the API on their mobile device. Furthermore, the user will be able to edit the data with on the ground local observations and return the updated information to the original repository of this information if configured for this function. This architecture leverages SensorWeb functionality [1] presented at previous IGARSS conferences. The architecture is divided into two pieces, the frontend, which is the GeoSocial API, and the backend, which is a standardized disaster node that knows how to talk to other disaster nodes, and also can communicate with the GeoSocial API. The GeoSocial API, along with the disaster node basic functionality enables crowdsourcing and thus can leverage insitu observations by people external to a group to perform tasks such as improving water reference maps, which are maps of existing water before floods. This can lower the cost of generating precision water maps. Keywords-Data Discovery, Disaster Decision Support, Disaster Management, Interoperability, CEOS WGISS Disaster Architecture

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NASA NTRS2018

Marrying Social Media Approaches and Space Flight Control - Eight Years at SpaceOps

This paper shows how Marshall Space Flight Center's (MSFC) ISS Payload Operations Integration Center (POIC) is realizing the above goals via a) enhancements to the Console Log Tool (CoLT) first deployed in 2012 and b) the Communications Dashboard (CommDash) software suite deployed in 2017. In addition to technical discussion, the paper chronicles CommDash's role in emergence of an Agile development process and a Human Factors community of practice within MSFC's Payload Mission Operations Division (PMOD).

Scott, D. W.↗
NASA NTRS2010

There's Enough Space for Everyone

Only a few fortunate people have the opportunity to go into space and experience the wonders of our universe first-hand. But thanks to social media and virtual worlds, many unique opportunities exist for us to learn, explore and experience what s out there from wherever we are. NASA and Marshall Space Flight Center (MSFC) are making this even easier to do. From blogs to Twitter messages, from Facebook pages to Flickr Photo sites, NASA is leveraging social media to share never-before-seen footage and inside information on spaceflight, scientific discoveries and other space activities. Over the last year, Marshall has reached more than half-a-million viewers through its high-profile, real-time blogs. Through its Watching a Launch blog, visitors were invited to take the "virtual" rides of their lives as they received a first-hand account of seeing a powerful shuttle launch - up close and personal. Through the Shuttle Ferry Flight blog, they got to experience the Shuttle Atlantis journey home to Kennedy Space Center as it rode "piggyback" on a modified Boeing 747 airplane. This year, Marshall s Flickr photo galleries have been visited over 700,000 times, Ares rocket videos have been viewed on iTunes, YouTube, TeacherTube and NASA Web sites more than 1.2 million times, and Marshall s Facebook Page has over 2,800 "friends" who regularly follow NASA. Social media tools have been a powerful way to reach and inspire the public, but NASA has also used these tools effectively to promote education and outreach. From events such as the Great Moonbuggy Race to the Student Launch Initiative, Marshall has used social networks to interest, excite and engage students. This presentation shares some of NASA s experiences on what has worked . . . and what hasn't . . . and seeks to spread the message that through social media "there's enough space for everyone."

Schumacher, Daniel M.↗
NASA NTRS2019

Improving Earth Science Data Literacy

The improvement of scientific literacy across the public can take on a myriad of forms and activities. The vast archives of NASA’s Earth science data, as one example, reflect the agency’s ongoing commitment to producing the highest quality data, services and tools intended for enabling the public to understand the complexity of Earth systems. The focus of this presentation is to explore and reveal the specific strategies the NASA Earth Science Data and Information System (ESDIS) Project uses to support our very large and diverse user communities access to and understanding of these science data and services. The diversity of our subject matter, spanning the whole Earth science domain, is mirrored by our user communities which are equally as broad in their needs and abilities. ESDIS and the supporting Communication Team leverages an array of internet-based tools and communication strategies to both understand actual user needs and develop optimum pathways for improving our users’ knowledge and understanding of the data. We will focus our limited time on a few of the high-impact activities including Webinars, or video-based, on-line, interactive discussions and presentations that since their introduction in 2013 have become a staple for user-instructor interaction via the internet. Here we discuss the types of content we produce and many lessons learned on how best to use this medium for improving user literacy on the subject at hand. In addition, we include discussion of our approach to using various social media platforms and tools to bolster the awareness of our users for data and services that are likely of interest. The ESDIS project remains active in various social media campaigns where our particular blend of science, data and tools engages new users curious of how to get their science or application started using NASA-available data. We anticipate that these examples may prove to be novel in their application to improving science literacy and skill development among the public.

Lindsay, Francis↗
NASA NTRS2015

When the Sky Falls: Performing Initial Assessments of Bright Atmospheric Events

The 2013 Chelyabinsk super bolide was the first "significant" impact event to occur in the age of social media and 24 hour news. Scientists, used to taking many days or weeks to analyze fireball events, were hard pressed to meet the immediate demands (within hours) for answers from the media, general public, and government officials. Fulfilling these requests forced many researchers to exploit information available from various Internet sources - videos were downloaded from sites like Youtube, geolocated via Google Street View, and quickly analyzed with improvised software; Twitter and Facebook were scoured for eyewitness accounts of the fireball and reports of meteorites. These data, combined with infrasound analyses, enabled a fairly accurate description of the Chelyabinsk event to be formed within a few hours; in particular, any relationship to 2012 DA14 (which passed near Earth later that same day) was eliminated. Results of these analyses were quickly disseminated to members of the NEO community for press conferences and media interviews. Despite a few minor glitches, the rapid initial assessment of Chelyabinsk was a triumph, permitting the timely conveyance of accurate information to the public and the incorporation of social media into fireball analyses. Beginning in 2008, the NASA Meteoroid Environments Office, working in cooperation with Western's Meteor Physics Group, developed processes and software that permit quick characterization - mass, trajectory, and orbital properties - of fireball events. These tools include automated monitoring of Twitter to establish the time of events (the first tweet is usually no more than a few seconds after the fireball), mining of Youtube and all sky camera web archives to locate videos suitable for analyses, use of Google Earth and Street View to geolocate the video locations, and software to determine the fireball trajectory and object orbital parameters, including generation of animations suitable for popular media and presentations. This presentation will give a short description of the characterization procedure and show applications of the tools, which have become vital to answering the question of "What was that bright light in the sky?" in the post-Chelyabinsk, 24/7 news world.

Cooke, William J.↗
NASA NTRS2009

Use of Web 2.0 Technologies for Public Outreach on a Simulated Mars Mission

Recent advances in social media and internet communications have revolutionized the ways people interact and disseminate information. Astronauts are already taking advantage of these tools by blogging and tweeting from space, and almost all NASA missions now have presences on the major social networking sites. One priotity for future human explorers on Mars will be communicating their experiences to the people back on Earth. During July 2009, a 6-member crew of volunteers carried out a simulated Mars mission at the Flashline Mars Arctic Research Station (FMARS). The Mars Society built the mock Mars habitat in 2000-01 to help develop key knowledge and inspire the public for human Mars exploration. It is located on Devon island about 1600 km from the North Pole within the Arctic Circle. The structure is situated on the rim of Haughton Crater in an environment geologically and biologically analogous to Mars. Living in a habitat, conducting EVAs wearing spacesuits, and observing communication delays with "Earth,"the crew endured restrictions similar to those that will be faced by future human Mars explorers. Throughout the expedition, crewmembers posted daily blog entries, reports, photos, videos, and updates to their website and social media outlets Twitter, Facebook, YouTube, and Picasa Web Albums. During the sixteen EVAs of thier field science research campaign, FMARS crewmembers collected GPS track information and took geotagged photos using GPS-enabled cameras. They combined their traverse GPS tracks with photo location information into KML/KMZ files that website visitors can view in Google Earth.

Ferrone, Kristine↗
NASA NTRS2018

Enriching the Twitter Stream Increasing Data Mining Yield and Quality Using Machine Learning

Social media data streams are important sources of real-time and historical global information for science applications. At the NASA Goddard Earth Sciences Data and Information Services Center (GES DISC), we are exploring the Twitter data stream for its potential in augmenting the validation program of NASA Earth science missions, specifically the Global Precipitation Measurement (GPM) mission. We have implemented a tweet processing infrastructure that outputs classified precipitation tweets. Inputs are "passive" tweets, along with a smaller number of tweets from "active" participants, i.e., those knowingly contributing to our effort. The "active" tweets, presumably of higher quality, enrich the Twitter stream. "Active" sources include data scraped from other social media (e.g., public Facebook posts) and data from existing crowdsourcing programs (e.g., mPING reports). In addition, there is likely relevant precipitation information in images and documents that are the end points of links often included in tweets. Information derived from these "active" sources could then be tweeted into the Twitter stream, thus enriching its quality. The objective of our current work is to mine these tweet­ linked images and documents, using neural networks, to increase the information content and quality related to precipitation. For images, we classified them as either precipitation-related or not. For training and validation, we used images obtained via the Google custom search API. We created two models: (1) by training a simple Convolutional Neural Network and (2) by using transfer learning principles to adapt a pre-trained object recognition model. For documents, both those linked to tweets and the tweet contents, we trained Hierarchical Attention Networks to determine precipitation occurrence, type, and intensity. For training and validation, we used a keyword-filtered tweet data set labelled with ground truth data from Dark Sky (an API to retrieve weather-related labels) and the National Severe Storms Laboratory's Multi­ Radar/Multi-Sensor (MRMS) system. Our results demonstrated the efficacy of our machine learning approaches for enriching the Twitter stream, to derive information potentially useful for validation of earth science satellite data.

Albayrak, Arif↗
NASA NTRS2013

Swamp Works- Multiple Projects

My Surface Systems internship over the summer 2013 session covered a broad range of projects that ranged multiple aspects and fields of engineering and technology. This internship included a project to create a command center for a 120 ton regolith bin, a design and build for a blast shield to add further protection for the Surface Systems engineers, a design for a portable four monitor hyper wall that can extend as large as needed, research and programming a nano drill for a next generation robot, and social media tasks including the making of videos, posting to social networking websites and implementation of a new weekly outreach program to help spread the word about the Swamp Works laboratory. The objectives for the command center were to create a central computer controlled area for the still in production lunar regolith bin. It needed to be easy to use and the operating systems had to be Linux. The objectives for the hyper wall were to build a mobile transport of monitors that could potentially attach to one another. It needed to be light but sturdy, and have the ability to last. The objectives for the blast shield included a robust design that could withstand a small equipment malfunction, while also being convenient for use. The objectives for the nano-drill included the research and implementation of programming for vertical and horizontal movement. The hyper wall and blasts shield project were designed by me in the Pro/Engineer/Creo2 software. Each project required a meeting with the Swamp Works engineers and was declared successful.

Carelli, Jonathan M.↗
NASA NTRS2013

Swamp Works- Multiple Projects

My Surface Systems internship over the summer 2013 session covered a broad range of projects that utilized multiple fields of engineering and technology. This internship included a project to create a command center for a 120 ton regolith bin, for the design and assembly of a blast shield to add further protection for the Surface Systems engineers, for the design and assembly of a portable four monitor hyper wall strip that could extend as large as needed, research and programming a nano drill that could be utilized on a next generation robot or rover, and social media tasks including the making of videos, posting to social networking websites and creation of a new outreach program to help spread the word about the Swamp Works laboratory.

Carelli, Jonathan M.↗
NASA NTRS2013

Communications Dashboard (Control Rooms Take a Cue from Facebook), Chapter 1

Papers published via IEEE and AIAA conferences have presented an overview of how social media could benefit NASA working environments in general and proposed three specific social applications to benefit space flight control operations. One of them, Communications Dashboard, would help a real time flight controller keep up with both the "big picture" and significant details of operations via a cohesive interface similar to those of social networking services (SNS). Instead of recreational social features, "CommDash" would support functions like console logging, categorized and threaded text chat streams with enhanced accountability and graphics display features, high-level status displays driven by telemetry or other events, and an on-screen hailing function for requesting voice or text stream conversation. Moving certain voice conversations to text streams would reduce confusion and stress in two ways. Within text conversations, there would be far less repetition of content since text conversations have visual persistence and are reviewable instantly, e.g., there s no need to brief new participants to a discussion -- they just read what s already there. Remaining voice traffic would stand out more clearly, and quieter voice loops means fewer "say again" calls and less distraction from visual and mental tasks, thus less stress. (Most flight controllers monitor 4 or 5 voice loops at once.) Links could be created from console log entries to chat selections so that underlying details are readily available yet unobtrusive. This would reduce the confusion that rises from having multiple and sometimes divergent copies of the same information due to cut/copy and paste operations, attachments, and asynchronous editing. This concept could apply to a plethora of real time control environments and to other settings with lots of information juggling. This paper explores the dashboard concept in further detail and chronicles the first phase of a NASA IT Labs (Information Technology) project that could lead to a working system

Scott, David w.↗