Always look on the bright side of life: Taking a different perspective on cybersecurity performance
This presentation will introduce participants to key mental models on how to think about and understand safety from two of the leading voices in the discipline – Dr. Erik Hollnagel and Dr. Todd Conklin – and from there we ask the simple question of “how can we apply this to cybersecurity?” At the completion of this presentation attendees will be able to describe Dr. Hollnagel’s Safety-II approach and Dr. Conkiln’s definition of safety as “not the absence of accidents but the presence of effective defenses.” They will be able to explain how these ideas translate to the cybersecurity world broadly, and more specifically to operational technology cybersecurity where physical safety consequences are coupled to control system performance. Finally, participants will be able to identify how selected principles from Weick and Sutcliffe’s high reliability organization theory can help operationalize these key mental models around safety, for improved organizational cybersecurity over the long run.