Results for “Human-Centered Artificial Intelligence”

NASA NTRSDate not supplied

Discovering Digital Engineering Needs Through Human-Centered Approaches

Digital engineering has the power to transform organizations in profound ways, but digitizing legacy workflows and infusing new technologies into existing practices may not yield the intended results or address the underlying problems or bottlenecks. This paper describes the human-centered approaches used to understand stakeholder challenges and identify digital engineering needs during the design-build-test portion of the systems development lifecycle. Through a series of interactive stakeholder workshops and need-finding activities, key stakeholder needs were identified to help guide the integration of digital engineering technologies. The overarching need was for downstream system development steps to be considered further upstream in the project lifecycle in a manner that allows for proactive and interactive co-constructive idea exploration, problem resolution, and requirements considerations in a collective engagement with engineers and technicians from multiple disciplines to increase efficiency and reduce risks while offering opportunities to improve the final engineered system. Supporting this need was a wide-ranging desire from stakeholders for digital and non-digital support structures for efficient rapid iteration during system development. This work yielded several improvements for system development processes and for digital engineering infusion.

Design Science↗

NASA NTRSDate not supplied

Discovering Digital Engineering Needs Through Human-Centered Approaches

Digital engineering has the power to transform organizations in profound ways, but digitizing legacy workflows and infusing new technologies into existing practices may not yield the intended results or address the underlying problems or bottlenecks. This paper describes the human-centered approaches used to understand stakeholder challenges and identify digital engineering needs during the design-build-test portion of the systems development lifecycle. Through a series of interactive stakeholder workshops and need-finding activities, key stakeholder needs were identified to help guide the integration of digital engineering technologies. The overarching need was for downstream system development steps to be considered further upstream in the project lifecycle in a manner that allows for proactive and interactive co-constructive idea exploration, problem resolution, and requirements considerations in a collective engagement with engineers and technicians from multiple disciplines to increase efficiency and reduce risks while offering opportunities to improve the final engineered system. Supporting this need was a wide-ranging desire from stakeholders for digital and non-digital support structures for efficient rapid iteration during system development. This work yielded several improvements for system development processes and for digital engineering infusion.

Human-centered Design↗

NASA NTRS2023

AI Ethics Appendix: A Novel Approach to AI Ethics Workforce Development

The "AI Ethics Appendix" is a game-based design fiction for the deliberation of uncertain artificial intelligence (AI) ethical scenarios. The game is intended to be used as a tool for AI practitioners and industry professionals to grow responsible and ethical AI knowledge as they integrate this technology into their development. As AI/ML ethical considerations and governmental compliance develop, it is important to encourage teams to encourage teams to incorporate diverse thinking early in the development cycle and consider how different stakeholders may be affected by the technology. This game accomplishes these goals through storytelling and meaningful game interaction based on methods from game design as well as speculative and design fiction in the field of Human-Centered Design. The game mechanics were informed by the NASA Framework for the Ethical Use of Artificial Intelligence, Executive Order 13960, examples of AI use cases, and colleagues' work experiences with AI/ML.

trustworthy↗

NASA NTRS2018

Considerations for Implementing Voice-Controlled Spacecraft Systems Through a Human-Centered Design Approach

As computational power and speech recognition algorithms improve, the consumer market will see better-performing speech recognition applications. The cell phone and Internet-related service industry have further enhanced speech recognition applications using artificial intelligence and statistical data-mining techniques. These improvements to speech recognition technology (SRT) may one day help astronauts on future deep space human missions that require control of complex spacecraft systems or spacesuit applications by voice. Though SRT and more advanced speech recognition techniques show promise, use of this technology for a space application such as vehicle/habitat/spacesuit requires careful considerations. There are still recognition challenges to overcome such as background noise, human speech variability, and task loading. However, implemented correctly, a voice-controlled spacecraft system (VCSS) can provide a useful, natural and efficient form of human-machine communications during complex tasks such as when the hands and eyes are busy or as an aid for vehicle situational awareness inquiries or collaborative human-robot tasks. This document provides considerations and guidance for the use of SRT in VCSS applications for space missions, specifically in command-and-control (C2) applications where the commanding is user-initiated. First, current SRT limitations as known at the time of this report are given. Then, highlights of SRT used in the space program provide the reader with a history of some of the human spaceflight applications and research. Next, an overview of the speech production process and the intrinsic variations of speech are provided. Finally, general guidance and considerations are given for development of a VCSS using a human-centered design approach for space applications that includes vocabulary selection and performance testing, as well as VCSS considerations for C2 dialogue management design, feedback, error handling, and evaluation/usability testing. Available from

Salazar, George A.↗

NASA NTRS2019

Development Considerations for Implementing a Voice-Controlled Spacecraft System

As computational power and speech recognition algorithms improve, the consumer market will see better-performing speech recognition applications. The cell phone and Internet-related service industry have further enhanced speech recognition applications using artificial intelligence and statistical data-mining techniques. These improvements to speech recognition technology (SRT) may one day help astronauts on future deep space human missions that require control of complex spacecraft systems or spacesuit applications by voice. Though SRT and more advanced speech recognition techniques show promise, use of this technology for a space application such as vehicle/habitat/spacesuit requires careful considerations. This paper provides considerations and guidance for the use of SRT in voice-controlled spacecraft systems (VCSS) applications for space missions, specifically in command-and-control (C2) applications where the commanding is user-initiated. First, current SRT limitations as known at the time of this report are given. Then, highlights of SRT used in the space program provide the reader with a history of some of the human spaceflight applications and research. Next, an overview of the speech production process and the intrinsic variations of speech are provided. Finally, general guidance and considerations are given for the development of a VCSS using a human-centered design approach for space applications that includes vocabulary selection and performance testing, as well as VCSS considerations for C2 dialogue management design, feedback, error handling, and evaluation/usability testing.

Salazar, George↗