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Guidance on Integrating Human Performance Improvement including guidance on Developing Area Specific Implementation Plans, Tool Usage, and Building the Capacity for Resiliency aka Failing Safely.
In 2020 the world was impacted by COVID-19. How work is done was dramatically changed for a large portion of the workforce. Many have made the abrupt shift to working from their home while others have adapted to COVID protocols (such as social distancing and wearing facemasks). Fundamentally, Human and Organizational Performance Improvement concepts and science did not change – only the delivery method changed (in some cases). The primary effect has been to accelerate dynamics already present in society – from e-commerce to online education to remote healthcare. Change is never easy for humans. However, remote work should be viewed as an opportunity; not a fix to a problem. In this Best Practice paper, you’ll get practical suggestions to help you reduce errors and improve Human Performance in remote, socially-distanced “work-from-home” environments.
The second principle of human performance states: “error-likely situations are predictable, manageable, and preventable.” An error-likely situation comes into play when task-related factors exceed the capabilities of the individual, creating a mismatch at the point when the individual is “touching” either the physical or the paper plant. The simple presence of adverse conditions cannot be error-likely unless a specific action is to occur within that set of adverse conditions.
Abstract Background Physiological and biochemical processes across tissues of the body are regulated in response to the high demands of intense physical activity in several occupations, such as firefighting, law enforcement, military, and sports. A better understanding of such processes can ultimately help improve human performance and prevent illnesses in the work environment. Methods To study regulatory processes in intense physical activity simulating real-life conditions, we performed a multi-omics analysis of three biofluids (blood plasma, urine, and saliva) collected from 11 wildland firefighters before and after a 45 min, intense exercise regimen. Omics profiles post- versus pre-exercise were compared by Student’s t -test followed by pathway analysis and comparison between the different omics modalities. Results Our multi-omics analysis identified and quantified 3835 proteins, 730 lipids and 182 metabolites combining the 3 different types of samples. The blood plasma analysis revealed signatures of tissue damage and acute repair response accompanied by enhanced carbon metabolism to meet energy demands. The urine analysis showed a strong, concomitant regulation of 6 out of 8 identified proteins from the renin-angiotensin system supporting increased excretion of catabolites, reabsorption of nutrients and maintenance of fluid balance. In saliva, we observed a decrease in 3 pro-inflammatory cytokines and an increase in 8 antimicrobial peptides. A systematic literature review identified 6 papers that support an altered susceptibility to respiratory infection. Conclusion This study shows simultaneous regulatory signatures in biofluids indicative of homeostatic maintenance during intense physical activity with possible effects on increased infection susceptibility, suggesting that caution against respiratory diseases could benefit workers on highly physical demanding jobs.
The EFCOG Human Performance Improvement (HPI) Task Team (TT) and the Work Planning & Control (WP&C) TT collaborated to develop a Best Practice that provides examples of how to integrate of HPI into WP&C tasks. This document is a collection of some best practices as determined by team members.
This document is a collection of these best practices as determined by team members. This best practice attempts to: Realize opportunities to break the myth where people believe that HPI does not apply to them as they perform no physical work. Recommend options to create an environment that promotes intellectual collaboration and trust, enabling candor and vulnerability. Explain how errors manifest differently from the same human fallibility. Knowledge workers (KW) have errors that take different perspectives to find and mitigate the unique manifestation of these conditions. Help KW identify the critical steps (or risk important steps) in their processes. Reduce risk/consequence from KW errors (limit latent errors as well as finding latent conditions), building resiliency into KW tasks. Mitigation strategies may be different.
The following Key Messages comprise the salient findings of this study: 1. Ambient energy (from sun, air, ground, and sky) can heat and cool buildings; provide hot water, ventilation and daylighting; dry clothes; and cook food. These services account for about three-quarters of building energy consumption and a third of total US demand. Biophilic design (direct and indirect connections with nature) is an intrinsic adjunct to ambient energy systems, and improves wellness and human performance. 2. The current strategy of electrification and energy efficiency for buildings will not meet our climate goals, because the transition to an all-renewable electric grid is too slow. Widespread adoption of ambient energy is needed. Solar-heated buildings also flatten the seasonal demand for electricity compared to all-electric buildings, reducing required production capacity and long-term energy storage. In addition, ambient-conditioned buildings improve resilience by remaining livable during power outages. 3. National policies, incentives, and marketing should be enacted to promote ambient energy use. Federal administrative priorities should reflect the importance of ambient energy for buildings. Use of ambient energy should be encouraged through existing and new building codes and standards. 4. Ambient energy system design tools are needed for architects, engineers, builders, building scientists, realtors, appraisers, and consumers. PVWatts is used over 100 million times per year for photovoltaic system design. A similar, simple, and accessible tool for ambient design is crucial. 5. Training on ambient energy is needed throughout secondary, post-secondary, and continuing education for workforce development. Currently, only about 10% of colleges teach courses on passive heating and cooling systems. 6. Ambient-conditioned buildings should be demonstrated in all US climate zones. Performance should be monitored and reported, with quantitative case studies made widely available. 7. While current technology is sufficient to build high-performance ambient buildings now, research is needed to develop new technologies to harness ambient energy more effectively and more economically. Such advancements will facilitate adoption of ambient energy technologies in a wider range of buildings, including retrofits. Examples include windows with much lower thermal losses, use of the building shell as thermal storage, alternative light-weight thermal storage systems, sky radiation cooling systems, automated controls for solar gains and passive cooling, and ground coupling.
This dissertation is proposed to answer the question: how can the interactions between human and automated vehicles be used to improve the overall performance of automated driving technology? Multiple different modules in automated vehicles such as the perception, motion plan and motion control modules can potentially be benefitted from human-automated vehicle interactions. For perception module, the self-correction of faulty sensors can be achieved using human demonstration data. For motion plan and motion control modules, the performance of the low-level motion controller can be improved with the help of human demonstration, and the behavior of the motion planner can be improved using human intervention data during automated driving. Moreover, a better model for a human driver could improve the overall efficiency and comfort of vehicles in connected mixed traffic. In this dissertation, the technical research toward these goals has been completed and has resulted in several peer-reviewed publications. Optimization methods and model predictive control are used extensively to improve energy efficiency while maintaining safe and comfort driving. An inverse model predictive control (IMPC) method has been developed and it has been proven to be effective in modeling the motion of human driven vehicles. The proposed method has demonstrated its benefits in both connected automated highway driving and the bilateral adaptation of human driver and automated driving controller in human-in-the loop simulations. The proposed future research seeks to broaden the application of IMPC by considering a more comprehensive cost function design and applying it to more complex driving situations.
This dissertation is proposed to answer the question: how can the interactions between human and automated vehicles be used to improve the overall performance of automated driving technology? Multiple different modules in automated vehicles such as the perception, motion plan and motion control modules can potentially be benefitted from human-automated vehicle interactions. For perception module, the self-correction of faulty sensors can be achieved using human demonstration data. For motion plan and motion control modules, the performance of the low-level motion controller can be improved with the help of human demonstration, and the behavior of the motion planner can be improved using human intervention data during automated driving. Moreover, a better model for a human driver could improve the overall efficiency and comfort of vehicles in connected mixed traffic. In this dissertation, the technical research toward these goals has been completed and has resulted in several peer-reviewed publications. Optimization methods and model predictive control are used extensively to improve energy efficiency while maintaining safe and comfort driving. An inverse model predictive control (IMPC) method has been developed and it has been proven to be effective in modeling the motion of human driven vehicles. The proposed method has demonstrated its benefits in both connected automated highway driving and the bilateral adaptation of human driver and automated driving controller in human-in-the loop simulations. The proposed future research seeks to broaden the application of IMPC by considering a more comprehensive cost function design and applying it to more complex driving situations.
Accelerator control systems often represent relatively complex and safety-sensitive human-machine interfaces within process control industries. These systems are technically robust and reflect the cumulative integration of solutions built and adapted across decades. One of the regular, unfortunate casualties of provisional accelerator control system updates is their human-system interfaces (HSIs) which often lag behind modern usability and design standards. An additional challenge is that although there is a multitude of established human factors (HF), and user experience (UX) principles for everyday digital applications, there are very few (if any) established principles for complex and safety-critical applications for an accelerator. This paper argues for the importance of established HF and UX principles (herein referred to as human-centered design principles) into the development of accelerator HSIs, emphasizing the need for clarity, consistency, responsiveness, and cognitive accessibility. Drawing from HF/UX best practices and human-centered design, this paper discusses how these approaches can enhance operator performance, reduce human error, and improve accelerator personnel collaboration. Case studies from Accelerator Control Operations Research Network (ACORN) at Fermilab are explored to demonstrate how interfaces built with human-centered design principles can scale with system complexity while remaining intuitive and efficient for diverse user roles including operators, machine experts, and engineers. By bridging the gap between traditional control system design and modern human-centered design methods, this paper provides a roadmap for evolving accelerator HSIs into more usable, maintainable, and effective tools.
The COVID-19 pandemic demonstrated how a novel, elusive, and diffuse biological threat can engender uncertainty and misinformation, and it underscored the need for flexible analytical modalities agnostic to the identity of biological material. Yet even before the pandemic, recognition of the limitations of the current, list-based approach, which focuses on known pathogens and biotoxins, and of the importance of agent-agnostic biodetection was growing within the biosecurity community. In a 2018 report on “Biodefense in the Age of Synthetic Biology,” for example, the National Academy of Sciences stated that “an overreliance on the Select Agent List is a systematic weakness affecting many aspects of the United States’ current biodefense mitigation capability”. More recently, a group of biodefense researchers proposed the identification and adoption of “bioagent-agnostic signatures (BASs)” as a way of detecting and characterizing not only existing agents but also novel ones, an approach they believe will “enable a more flexible and resilient biodefense posture”. Indeed, the future of biodetection requires us to begin developing novel analytics that can identify anomalies and/or characteristics that indicate a potential threat, whether known or unknown, without looking for a specific signature that has been identified previously. To assess potential threats more rapidly, it is critical to develop agnostic artificial intelligence (AI)/machine learning (ML) systems that can be employed for real-time assessment of the nature and source of a perturbation. Such systems should be multi scale and multi-dimensional, integrating sensor data from a range of biological, chemical, and physical application spaces. Emerging deep learning (DL) models demonstrate exceptional promise for identification of discriminatory features within multi-dimensional datasets. DL models have the capacity to recognize and encode highly complex patterns in a wide range of input data modalities, including images, text, and biological/chemical/physical spectra. As such, they can execute a wide range of assessments and determinations that have traditionally required a human operator. The promise of advances in DL is apparent in the realm of human health and medicine. DL models have been validated for evaluating a variety of clinical threats to human health in a range of contexts, including infection and cancer, and they demonstrated improved performance in predicting stroke relative to human neurologists in some categories of data. Continuously evolving advances in AI/ML are expected to support more efficient evaluation of raw sequence, spectroscopy, and spectrometry data. For instance, recent advances and deployment of large language models (LLM) such as Generative Pre training Transformer (GPT) and Bidirectional Encoder Representations from Transformers (BERT) have already motivated application of these models for biological function prediction. As frameworks such as LLMs become larger and more complex in their representations, their capacity to serve as pre-trained models that can be fine-tuned for biological/biodetection purposes will similarly be amplified. While existing and emerging AI/ML have found broad applicability and use cases in the clinical sciences, development for environmental evaluation and biodetection has been limited. Functionalizing such capabilities for this purpose requires an understanding of the existing technical landscape and how the respective tools and algorithms are currently being employed. This landscape awareness then allows an assessment of the current practical capabilities of existing models and the anticipated requirements and development efforts that will be needed to adapt available algorithms for biodetection applications relevant to DHS. Leveraging expertise in biodetection, ML, and operational biodetection, the effort described in this report is comprised of a systematic landscape assessment (Subtask 2.1), comparative evaluation (Subtask 2.2), and formulation of a value proposition (Subtask 2.3) for the prospect of ML-enabled, agnostic biodetection from raw, or minimally-processed, datasets.
Natural and human-made sources of transient energy often emit multiple geophysical signatures that include mechanical and electromagnetic waveforms. We present a constructive method to fuse and evaluate statistics that we derive from such multiphysics waveforms that improves our capability to detect small, near-ground explosions over similar methods that consume single signature waveforms. Our method advances Fisher's Combined Probability Test (Fisher's Method) to operate under both hypotheses of a binary test on noisy data and provide researchers with the density functions required to forecast the ability of Fisher's Method to screen fused explosion signatures from noise. We apply this method against 12 d, multisignature explosion and noise records to show (1) that a fused multiphysics waveform statistic that combines radio, acoustic and seismic waveform data can identify explosions roughly 0.8 magnitude units lower than an acoustic emission, STA/LTA detector for the same detection probability and (2) that we can quantitatively predict how this fused, multiphysics statistic performs with Fisher's Method. Our work thereby offers a baseline method for predictive waveform fusion that supports multiphenomenological explosion monitoring (multiPEM) and is applicable to any binary testing problem in observational geophysics.
Fatigue driving has been regarded as one of the most important factors that cause traffic accidents. This paper proposes a robust human-machine shared control strategy to improve the vehicle performance for different driver fatigue states. Firstly, the time-varying driver steering model is proposed to address the model mismatch caused by fatigue driving. And the driver fatigue evaluation system is established based on facial features to quantify driver fatigue levels. Based on the quantified fatigue levels, a novel strategy for allocating authorities of the driver and controller is developed for building the driver-vehicle interaction system. Then, to weaken the influence of parameter perturbations caused by the time-varying driver states, we design a fatigue-based shared controller through state feedback. The actuator saturation and system constraints are considered in the controller design through the robust set-invariance property to improve vehicle safety and driving comfort. The driver-in-the-loop platform is conducted to validate the effectiveness of the proposed shared steering controller. In conclusion, the experimental results show that the proposed strategy can adaptively optimize the human-machine authorities according to fatigue states and comprehensively improve vehicle performance.
The effects of indoor environmental conditions on human health, satisfaction, and performance have been the focal point of research for decades. This paper reviews and summarizes the impact of lighting environment on task performance, specifically for the built environment audience. Existing studies included a variety of performance tests on cognitive performance and perception, visual acuity and reaction, memory, reasoning, and labor productivity. Illuminance, luminance ratio and correlated color temperature were found to affect performance in different ways, reflecting the impact of experimental techniques, conditions, performance evaluation methods used and data analysis methods. These were reviewed and categorized, with discussion on limitations related to sample size, modeling approach, carryover effects and other factors affecting individual differences in performance, with recommendations for future improvement. Although no universal conclusions can be made, in general, task performance seems to improve with higher illuminances, contrast ratios in the range of 7–11:1 (while always making sure that glare will not occur in the space) and higher correlated color temperature, while spectral tuning in the red or blue wavelengths has also shown positive effects. To obtain more generic evidence, future studies should be more consistent in terms of experimental procedures and overall light conditions, and also consider the effects of vertical illuminance, daylight provision/control, and outside views on task performance. Finally, studying performance with multi-factorial designs in a human-centered optimized manner (such as deploying variable lighting scenarios optimized for various tasks) can lead to deeper understanding of lighting effects on task performance, and ultimately to improved lighting design and operation in buildings overall.
Connected and autonomous vehicles (CAVs) have the potential to bring in safety, mobility, and energy benefits to transportation. The control decisions of CAVs are usually determined for a look-ahead horizon based on previewed traffic information. This requires an effective prediction of future traffic conditions and its integration with the CAV control framework. However, the short-term traffic prediction using information from connectivity is a challenging research topic, especially for mixed traffic scenarios. This work focuses on the development of a traffic prediction framework for a merging coordination controller. The previously developed merging controller coordinates the merging sequence and travel speed of CAVs to maximize the energy efficiency and overall mobility. In mixed traffic scenarios, the controller receives information regarding the position of all the vehicles traveling inside a control zone and controls the desired speed of all CAVs. The controller has no control on the human-driven vehicles. The merging controller does not have direct information or an explicit prediction on the behaviors of human-driven vehicles. Aiming to improve the performance of the merging controller in various mixed traffic conditions, a traffic prediction algorithm is developed and evaluated in this work. The performance of this traffic prediction algorithm is investigated for various penetration rates of connectivity for a single-lane secondary road merging to a single-lane primary road. The results show that compared to a constant speed assumption of human-driven vehicles, the proposed traffic prediction algorithm is able to reduce the prediction error of the arrival time of human-driven vehicles at the merging zone by more than 50%.
Understanding and predicting the properties of inorganic materials is crucial for accelerating advancements in materials science and driving applications in energy, electronics and beyond. Integrating material structure data with language-based information through multimodal large language models (LLMs) offers great potential to support these efforts by enhancing human–artificial intelligence interaction. However, a key challenge lies in integrating atomic structures at full resolution into LLMs. In this work, we introduce MatterChat, a versatile structure-aware multimodal LLM that unifies material structural data and textual inputs into a single cohesive model. MatterChat uses a bridging module to effectively align a pretrained universal machine learning interatomic potential with a pretrained LLM, reducing training costs and enhancing flexibility. Our results demonstrate that MatterChat greatly improves performance in material property prediction and human–artificial intelligence interaction, surpassing general-purpose LLMs such as GPT-4. We also demonstrate its usefulness in applications such as more advanced scientific reasoning and step-by-step material synthesis.
Large language models (LLMs) can surpass humans in certain forecasting tasks. What role does this leave for humans in the overall decision process? One possibility is that humans, despite performing worse than LLMs, can still add value when teamed with them. A human and machine team can surpass each individual teammate when team members’ confidence is well calibrated and team members diverge in which tasks they find difficult (i.e., calibration and diversity are needed). We simplified and extended a Bayesian approach to combining judgments using a logistic regression framework that integrates confidence-weighted judgments for any number of team members. Using this straightforward method, we demonstrated its effectiveness in both image classification and neuroscience forecasting tasks. Combining human judgments with one or more machines consistently improved overall team performance. Our hope is that this simple and effective strategy for integrating the judgments of humans and machines will lead to productive collaborations.
Modular construction is increasingly being seen as an attractive method for delivering building projects due to advantages in safety, quality, and lead-time. Despite these benefits, this method still relies heavily on human labor, which causes variability in factory assembly-line performance that can erode performance benefits of modular construction. Continuous improvement methods can alleviate some of these issues, but they also require continuous monitoring of human workers' performance. Due to limitations of manual time study and automated sensor-based monitoring methods, recently computer vision-based methods have gained momentum in identifying the activities of construction workers from the videos of onsite construction. Therefore, this paper explores the use of computer vision-based human activity recognition techniques to identify and classify worker activities in modular construction videos. Computer vision-based tracking method has been used to track the human workers in each frame, and Resnet-50 network has been used to classify the activity of tracked workers. Evaluation of this framework has achieved higher than 90% accuracy and recall in testing.