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At least 19 records
All sourcesNASA NTRSDOE OSTI
DOE OSTI2026

Human Factors and Technologies Design to Improve User Acceptance of Pooled Rideshare for Increasing Transportation System Energy Efficiency

This multi-year project delivered a comprehensive, human-factors-driven framework to understand, model, and improve pooled rideshare (PR) adoption in the United States. Through three large-scale national survey studies involving more than 16,000 participants across multiple cities and demographic groups, the research established one of the most extensive datasets to date on user perceptions, behavioral barriers, and service expectations related to pooled rideshare. These data revealed key human factors barriers of user acceptance of PR and suggested potential actionable experience optimizations that could lead to increased PR usage. This foundational knowledge guided the development of novel human-factors models and behavioral choice models that quantify how psychological, demographic, and trip-level factors influence willingness to pool. Building on these empirical insights, the project developed advanced behavioral modeling tools, including mixed logit and integrated choice and latent variable models, to capture both observable and latent influences on PR adoption. These models significantly improved the ability to predict riders’ acceptance of pooled trips, explaining choice heterogeneity through latent constructs such as safety, service experience, privacy concerns, time sensitivity, and environmental attitudes. Together, these models provide a robust analytical foundation for designing PR systems that more effectively meet user needs. The project translated human-factors insights and behavioral models into actionable technology innovations by extending POLARIS—an agent-based, activity-based travel simulation platform—into a fully functional pooled rideshare simulation environment. New PR modules, acceptance models, and regional scenarios were implemented for Greenville, SC and Austin, TX, enabling high-fidelity validation of algorithmic strategies under realistic demand and traffic conditions. The simulation platform supported the development and evaluation of adaptive discount-based assignment algorithms, enhanced willingness-to-pay formulations, demographic-aware incentive mechanisms, and a proactive joint assignment and repositioning strategy. Simulation results demonstrated substantial gains in pooling uptake, average vehicle occupancy, energy efficiency, and fleet profitability. In Greenville, pooling adoption more than doubled, while reductions in vehicle-miles traveled and energy consumption were significant. In Austin, pooling improvements were achieved with minimal service-quality trade-offs, and profitability increased across all fleet sizes. Through this research, we developed a comprehensive understanding of the human factors barriers that limit user acceptance of pooled rideshare services. These insights enabled the design of human-factors-aware pooled rideshare technologies that more effectively address user concerns and improve adoption rates. By integrating these models into an advanced agent-based simulation framework, we demonstrated that higher adoption of pooled rideshare can lead to measurable improvements in energy efficiency and system performance. Together, these contributions establish a validated pathway from human-centered analysis to technology development and energy-saving outcomes, supporting national goals for more sustainable and efficient mobility systems.

Jia, Yunyi↗
DOE OSTI2025

Important Human Actions for Advanced Reactors: Implications for Human Factors

As advanced reactor platforms continue to develop and gain traction in the energy sector there is a need for risk-informed, scalable regulations that match that progress. This is a core component of the U.S. Nuclear Regulatory Commission’s proposed Part 53 Rule Making; the Accelerating Deployment of Versatile, Advanced Nuclear for Clean Energy (ADVANCE) Act; and other efforts that seek to update nuclear power regulations. This paper covers one key aspect of that regulatory evolution: Important Human Actions (IHA). In this paper, we discuss how the understanding and definitions of IHAs have changed and what that means for human factors engagement through the process of developing these technologies. Instead of a narrow focus on control actions that led to an increase in core damage risk, the new focus is on IHAs is “wherever they occur.” What this means is that having a highly automated or passive safety system does not eliminate IHAs. Rather, it shifts the focus point to all the actions that enable these systems. Everything from maintenance, to design, to training can be considered an IHA and that dramatically shifts the efforts and level of engagement necessary for human factors to enable these technologies. We discuss the notions of risk-informed human factors that underpin these efforts, give several examples, and briefly describe the risk assessment methodologies that will be needed. In the past, IHAs were identified and then became a focus point of human factors engineering (HFE) activities to ensure a robust evaluation of the task was completed. The future is less clear. HFE for nuclear energy will need to evolve and become more integrated in technology development than ever before.

22 - GENERAL STUDIES OF NUCLEAR REACTORS↗
NASA NTRS1993

Piloting Vertical Flight Aircraft: A Conference on Flying Qualities and Human Factors

This document contains papers from a specialists' meeting entitled "Piloting Vertical Flight Aircraft. A Conference on Flying Qualities and Human Factors." The conference was co-sponsored by the American Helicopter Society--San Francisco Bay Chapter, and the NASA Ames Research Center. It was held January 20-22, 1993 at the Sheraton Hotel Fisherman's Wharf, San Francisco, California. Vertical flight aircraft, including helicopters and a variety of Vertical Takeoff and Landing (VTOL) concepts, place unique requirements on human perception, control, and performance for the conduct of their design missions. The intent of this conference was to examine, for these vehicles, advances in: (1) design of flight control systems for ADS-33C standards; (2) assessment of human factors influences of cockpit displays and operational procedures; (3) development of VTOL design and operational criteria; and (4) development of theoretical methods or models for predicting pilot-vehicle performance and mission suitability. Recognizing that human capabilities and limitations form an integral aspect of the operations for these classes of vehicles, a secondary goal of the conference was to provide an initial venue for enhanced interaction between human factors and handling qualities specialists.

Helicopter↗
DOE OSTI2026

Human Factors Considerations for Hydrogen Rail Refueling and Maintenance

The Federal Railroad Administration (FRA) contracted Sandia National Laboratories to review the risks introduced specifically through human interactions within hydrogen rail refueling and maintenance activities and present recommendations for future system development and implementation. Due to the lack of domestic hydrogen-powered trains at the time of review, observational data was collected on analogous existing systems to consider various ways hydrogen might be implemented within future designs. The team developed 50 human factors design guidelines through analysis of human risk factors. Because hydrogen rail systems are still in the early design stage, the resulting human factors guidelines represent general best practices and do not include specific design features. The research team recommends design and regulatory agencies include a Human Factors Engineer in the design and review process to ensure the guidelines are appropriately implemented and verified.

08 HYDROGEN↗
DOE OSTI2025

Fleet Algorithm Design for Pooled Rideshare: Integrating Human Factors, Simulation, and Optimization

This dissertation explores the study the integration of human factors modeling and rideshare fleet control algorithms. Pooled rideshare is a unique transportation mode offering that allows riders increased flexibility and accessibility over public transportation, and decreased cost relative to personal vehicles or traditional rideshare. Additionally, relative to personal vehicles, pooled rideshare offers reduced costs and options for those with difficulty obtaining transportation. Prior research in the space typically focused on modeling human behavior, or optimizing system performance, but a lack of integration of the concepts leads to unrealistic or underutilized outcomes. To tackle this problem, novel rideshare assignment, and repositioning strategies were designed and implemented in a simulation environment. Through a series of successive studies, improvements to current rideshare processes were identified, and beneficial outcomes for profitability, accessibility, and traffic were explored. Further, improved metrics to assess rideshare performance were designed and analyzed in the context of improved rideshare offerings. This research contributes to the field of transportation by tackling novel but pragmatic approaches to challenges facing the rideshare industry. Through the course of this dissertation, rideshares impacts on users, operators, and even regulators will be explored in detail. The justification behind the use of a simulation environment, a set of simulated regional models for testing, and the focus on realism and deployability is illustrated. The research identifies holes in potential markets for the use of both private, and public rideshare systems.

Paul, Joseph↗
DOE OSTI2026

Dataset 1: A National and City Dataset on Human Factors in Pooled Rideshare, 2021

Dataset 1: A National and City Dataset on Human Factors in Pooled Rideshare, 2021. Dataset Description: Pooled Rideshare Acceptance Survey - Phase 1 (2021, N = 5,385). This dataset captures responses from a nationally representative sample of 5,385 adults across the United States to understand public acceptance, preferences, and behavioral intentions related to pooled rideshare (PR) services. The primary objective of this research is to provide actionable insights to inform the design, deployment, and policy development of sustainable shared mobility systems. Data was collected via an online survey administered through a national panel provider. Participants ranged in age from 18 to 95 years, and representation from all U.S. regions. The survey instrument was designed to explore numerous dimensions related to PR adoption including demographic traits, current travel habits, rideshare familiarity, trust, safety, environmental attitudes, and user experience preferences. Both rideshare users and non-users were included, offering a diverse range of perspectives. - Phase_1_Final - The dataset includes survey items developed from literature reviews, and prior field studies. Each row represents an individual respondent, and each column corresponds to a variable such as willingness to use pooled rideshare, attitudes toward specific service features, and sociodemographic data. The data is available in both .CSV and .SAV formats. - Phase_1_Final_MapFile - The accompanying data dictionary explains all variable labels, response scales, and codes. An .XLSX format of the full survey instrument is also included to support interpretation and reuse of the dataset.

32 ENERGY CONSERVATION, CONSUMPTION, AND UTILIZATI↗
DOE OSTI2025

Human Factors Considerations for Anticipated Uses of Autonomy in Advanced Reactor Technologies

The objective of this report is examine anticipated advanced reactor designs that incorporate high levels of autonomy in operation of advanced reactor systems or facilities, and to begin identifying the human factors engineering (HFE) considerations relevant to those designs. The insights gained will help identify areas where U.S. Nuclear Regulatory Commission (NRC) may need to develop or update review guidance to adequately address HFE considerations essential for safe operation. The adequacy of existing guidance, along with recommendations for updates or new guidance, may be addressed in future reports. We use the term “landscape analysis” to describe the review, analysis, and characterization of publicly available information on the anticipated future state of the industry regarding particular technologies or operational concepts. This landscape analysis considers the potential range of advanced reactor automation concepts that may be used for monitoring and controlling nuclear systems and facilities, including the potential for highly automated, near autonomous, or fully autonomous operation of advanced nuclear reactors.

99 - GENERAL AND MISCELLANEOUS↗
DOE OSTI2025

Yes, No, Maybe So: Human Factors Considerations for Fostering Calibrated Trust in Foundation Models Under Uncertainty

High-stakes analytical environments require analysts to evaluate evidence and generate conclusions to inform critical decisions often under conditions of uncertainty. Probabilistic decision-making based on incomplete or inaccurate information can reduce productivity, compromise national interests, and endanger public safety. Researchers are developing expert systems built on foundation models (FMs) to support analysts’ decision-making processes by enabling human-artificial intelligence (AI) teaming, in part through the quantification and expression of uncertainty information. As FMs continue to mature, it is imperative to correspondingly consider analysts’ needs for appropriately interpreting and using uncertainty information. However, prior research indicates that it remains unclear how analysts engage with FM-generated uncertainty information and the extent to which these interactions influence trust in, and reliance on, expert systems. We plan to review the state of the science and conduct an exploratory, qualitative study to (a) understand how properly communicated uncertainty can foster calibrated trust and appropriate reliance and (b) identify approaches for effectively conveying FM-generated uncertainty information during analytical workflows. We will administer semi-structured interviews with analysts from a specific high-stakes analytical environment to collect their current experiences with job-related uncertainty and their impressions when viewing FM-generated uncertainty information. During the interview protocol, participants will be presented with several different FM outputs and invited to discuss their thoughts and beliefs about the uncertainty information displayed. Participants may provide insights into how trust and reliance may be influenced by uncertainty. The results of this study will help us to better understand how analysts currently interpret and use uncertainty information. Our findings may inform human factors recommendations for effectively conveying uncertainty information to foster calibrated trust in, and appropriate reliance on, expert systems. Interaction designers and FM developers can use this knowledge to enhance human-AI teaming and ensure the responsible deployment of FM-based expert systems in analytical workflows.

97 MATHEMATICS AND COMPUTING↗
DOE OSTI2025

Electric Grid Simulator For Human Factor Research

The developed code simulates real-time monitor and control for west area of IEEE 118-bus system. The 24-hour load profile for each bus is derived by scaling the system’s rated load in the PSSE sav file according to the California Independent System Operator’s Day-ahead load forecast for May 1, 2024. This simulator performs several critical functions: (1) Calculating time-series power flow every 4 seconds; (2) Updating and dispatching AGC signals every minute; (3) Conducting N-1 contingency analysis every 5 minutes. Additionally, the simulator can trip lines and subsequently update and dispatch AGC signals, running power flow analysis after each tripping event.

Huang, Jianqiao [Idaho National Laboratory (INL), ↗
DOE OSTI2025

A mathematical approach to using the forgetting curve to evaluate experience and training factors in human reliability analysis

Traditional human reliability analysis (HRA) methods have difficulty dealing with the dynamic nature of factors such as time and rely on static and expert-judgment-based assessments of performance-shaping factors (PSFs) across limited levels. In this study, we introduce a mathematical approach for dynamically evaluating the experience and training PSF. Our proposed method integrates the psychological concept of the “forgetting curve” to evaluate how PSFs are impacted by the number of trainings and the time elapsed since training. To confirm the validity of the model, we provide experimental data fitted by identifying the quantitative relationship between training and human performance. This research enables dynamic and objective assessments, thus reducing reliance on subjective expert judgment and improving the accuracy of HRA.

99 - GENERAL AND MISCELLANEOUS↗
DOE OSTI2025

Insights from Surrogate Industries on Remote Operations for Advanced Reactors

With development of advanced reactors, understanding the human factors considerations related to remote operations remains an important topic. This work presents insights captured from reviewing relevant surrogate industries with remote operations, as they may apply to advanced reactor development. This work provides insights into important human factors considerations for remote operations to ensure safe and reliable adoption of these prospective reactor technologies.

99 - GENERAL AND MISCELLANEOUS↗
NASA NTRS1990

Third Annual Workshop on Space Operations Automation and Robotics (SOAR 1989)

Papers presented at the Third Annual Workshop on Space Operations Automation and Robotics (SOAR '89), hosted by the NASA Lyndon 8. Johnson Space Center at Houston, Texas, on July 25-27, 1989, are documented herein. During the three days, approximately 100 technical papers were presented by experts from NASA, the USAF, universities, and technical companies. Also held were panel discussions on Air Force/NASA AI Overview and Expert System Verification and Validation. Tutorial sessions included Neural Networks; Theory and Application of Back Propagation; Verification and Validation of Expert Systems/ Evaluation of Expert System Tools; and Technical Environment for Modular Architectures for Robotics in Space; and are not documented herein. Technical topics addressed included intelligent systems, robotics, human factors, and environment.

Knowledge representation↗
DOE OSTI2025

Review of Reactor Facilities without Main Control Rooms

Small, advanced reactors may require few, if any, safety-related human actions (HAs) and fewer HAs to monitor and control the plant. In comparison to large light water reactors, these are significant changes that have implications for many aspects of an applicant's human factors engineering (HFE), including control room design, plant staffing, and the management of safety functions. To support the Nuclear Regulatory Commission's (NRC) ability to evaluate these changes, information needs to be developed addressing the characteristics and potential issues. The objectives of our research were to (1) identify when a traditional main control room (MCR) may not be necessary, (2) identify workplace design alternatives to traditional MCRs, and (3) develop guidance for reviewing an applicant's workplace designs with and without a MCR. We determined that the safety question isn't so much justifying why a design has no MCR, but rather verifying that important human actions can be accurately and reliably performed under a range of challenging conditions using the HSIs provided regardless of their location. We developed guidance to review alternatives to MCRs based on HFE analyses for determining workplace location and design.

22 GENERAL STUDIES OF NUCLEAR REACTORS↗
DOE OSTI2025

Are humans still necessary? Expanding the discussion

The rise of automation, artificial intelligence (AI), and autonomous systems raises important questions about the future role of humans and the field of human factors/ergonomics in workplaces. This paper builds on Dr. Peter Hancock’s 2023 ‘Are Humans Still Necessary?’ article published in the Ergonomics journal. Using a multi-method approach that included a debate, opinion polling, roundtable discussions, and AI queries, the current effort examined the necessity of human involvement in future work environments. Debate team members presented arguments for and against the need for human workers, considering human factors, technology, and socioeconomic factors. Observations indicate that while AI may handle routine tasks, humans will likely remain essential for complex decision making, creativity, and ethical considerations. The paper advocates for viewing workplace dynamics as collaborative human-AI partnerships rather than competition, highlighting the need for a transdisciplinary approach in which human factors/ergonomics professionals play a vital role in enhancing these relationships.

99 - GENERAL AND MISCELLANEOUS↗