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All sourcesNASA NTRSDOE OSTI
NASA NTRS1993

Deep Space Network (DSN), Network Operations Control Center (NOCC) computer-human interfaces

The Network Operations Control Center (NOCC) of the DSN is responsible for scheduling the resources of DSN, and monitoring all multi-mission spacecraft tracking activities in real-time. Operations performs this job with computer systems at JPL connected to over 100 computers at Goldstone, Australia and Spain. The old computer system became obsolete, and the first version of the new system was installed in 1991. Significant improvements for the computer-human interfaces became the dominant theme for the replacement project. Major issues required innovating problem solving. Among these issues were: How to present several thousand data elements on displays without overloading the operator? What is the best graphical representation of DSN end-to-end data flow? How to operate the system without memorizing mnemonics of hundreds of operator directives? Which computing environment will meet the competing performance requirements? This paper presents the technical challenges, engineering solutions, and results of the NOCC computer-human interface design.

Ellman, Alvin↗
NASA NTRS1993

Deep Space Network (DSN), Network Operations Control Center (NOCC) computer-human interfaces

The technical challenges, engineering solutions, and results of the NOCC computer-human interface design are presented. The use-centered design process was as follows: determine the design criteria for user concerns; assess the impact of design decisions on the users; and determine the technical aspects of the implementation (tools, platforms, etc.). The NOCC hardware architecture is illustrated. A graphical model of the DSN that represented the hierarchical structure of the data was constructed. The DSN spacecraft summary display is shown. Navigation from top to bottom is accomplished by clicking the appropriate button for the element about which the user desires more detail. The telemetry summary display and the antenna color decision table are also shown.

Ellman, Alvin↗
NASA NTRS1982

NASA deep space network operations planning and preparation

The responsibilities and structural organization of the Operations Planning Group of NASA Deep Space Network (DSN) Operations are outlined. The Operations Planning group establishes an early interface with a user's planning organization to educate the user on DSN capabilities and limitations for deep space tracking support. A team of one or two individuals works through all phases of the spacecraft launch and also provides planning and preparation for specific events such as planetary encounters. Coordinating interface is also provided for nonflight projects such as radio astronomy and VLBI experiments. The group is divided into a Long Range Support Planning element and a Near Term Operations Coordination element.

Jensen, W. N.↗
NASA NTRS1981

Networks consolidation program

A single consolidated network of ground tracking stations to replace the present two ground-based spacecraft tracking networks is proposed. The proposed consolidated network uses facilities that are now included in the Ground Spaceflight Tracking and Data Network (GSTDN), operated by Goddard Space Flight (GSFC), as well as the existing Deep Space Network (DSN), operated by Jet Propulsion Laboratory (JPL). These facilities are combined and modified to provide a consolidated network managed and operated by JPL and capable of supporting the set of planetary and Highly Elliptical Earth Orbiter (HEEO) missions planned for the Tracking and Data Relay Satellite System (TDRSS) era. The consolidated network is planned to be operational after the TDRSS becomes operational. It will continue to support planetary missions that are now supported by the DSN and also provide support to a broad class of other spacecraft missions which are not compatible with or which, for other reasons, cannot be supported by the TDRSS.

Yeater, M. L.↗
NASA NTRS1982

Human factors in operations design

The manner in which organizations develop their organizational structure is considered, taking into account an example in which the environment changes for an older organization. In such cases, it would be preferable to have some theoretical foundation on which to base the restructuring of the organization to meet new environmental needs. A description is given of a theoretic foundation based on the principles of Differentiation/Integration and Procedural/Knowledge based operations. The organizational design principle of Differentiation and Integration has been presented by Lawrence and Lorsch (1969). The differentiation/integration processes are related to the organizational structures presented in studies concerning NASA Deep Space Network (DSN) operations. The principles presented provide valuable tools for analyzing operations organization.

Chafin, R. L.↗
NASA NTRS1983

Interference susceptibility of a typical deep space network receiving system

The Deep Space Network (DSN), operated by the Jet Propulsion Laboratory for NASA, is used primarily for communication with interplanetary spacecraft. The high sensitivity required to achieve communication with distant spacecraft makes the DSN very susceptible to radio frequency interference (RFI). In this article a comprehensive description of the interference susceptibility of a typical DSN receiving system is given. Specifically, the effects of interference on the carrier tracking loop, the telemetry receiving subsystem, and the saturation effect on the maser, are presented.

Sue, M. K.↗
NASA NTRS2005

Impact of interference on the receiving systems of the Deep-Space Network (DSN) Earth stations operated by NASA due to adjacent band emissions from Earth exploration satellites operating in the 8025-

This paper will first describe the characteristics of interference from a typical EESS satellite, including the intensity, frequency and duration of such interference. The paper will then discuss the DSN interference susceptibility, including the various components in the receiving systems that are susceptible to interference and the recovery time after a strong interference. Finally, the paper will discuss the impact of interference on science data and missions operations.

space research↗
NASA NTRS2008

Increasing the Cost-efficiency of the DSN

JPL has operated the Deep Space Network (DSN) on behalf of NASA since the 1960's. Over the last two decades, the DSN budget has generally declined in real-year dollars while the aging assets required more attention, and the missions became more complex. As a result, the budget has been increasingly consumed by Operations and Maintenance (O and M), significantly reducing the funding wedge available for technology investment and for enhancing the DSN capability and capacity. Responding to this budget squeeze, the DSN launched an effort to improve the cost-efficiency of the O and M. In this paper we: Analyze the components of O&M. We note for example that, for the DSN, less than 20% of the staff engage in the traditional human-in-front-a-console role, so any effort to increase the cost efficiency must go beyond reducing the number of "Real-time operators." Explain the underlying organizational and cultural structures. Any cost-efficiency activities changes either accept, or carefully modify these structures. For example, the DSN O&M is based on the concept that there are three nearly identical antenna complexes separated by approximately 1200 in latitude and that each antenna complex is operated by a different contractor (driven by international agreements). Explore planned changes in the customer interface, e.g. web-based automated scheduling, and the processes required for a transition. Changes have to be evaluated in the larger end-to-end context, e.g. do the changes provide a net cost-efficiency for the DSN and the missions, or do they merely shift cost from the DSN to the missions. Consider possible significant changes in real-time pass management, e.g. full-remoting of operations, and lights-dim operations, while maintaining (or improving) the performance metrics of the DSN. Investigate how procedural and administrative changes could increase cost-efficiency, in conjunction with changes in the customer interfaces and real-time pass management. Examples would be handling of inter-governmental agreements, improved sharing of resources with other agencies, and better use of commercial (rather than government) resources

Deep Space Network (DSN)↗
NASA NTRS2010

Use of Business Intelligence Tools in the DSN

JPL has operated the Deep Space Network (DSN) on behalf of NASA since the 1960's. Over the last two decades, the DSN budget has generally declined in real-year dollars while the aging assets required more attention, and the missions became more complex. As a result, the DSN budget has been increasingly consumed by Operations and Maintenance (O&M), significantly reducing the funding wedge available for technology investment and for enhancing the DSN capability and capacity. Responding to this budget squeeze, the DSN launched an effort to improve the cost-efficiency of the O&M. In this paper we: elaborate on the methodology adopted to understand "where the time and money are used"-surprisingly, most of the data required for metrics development was readily available in existing databases-we have used commercial Business Intelligence (BI) tools to mine the databases and automatically extract the metrics (including trends) and distribute them weekly to interested parties; describe the DSN-specific effort to convert the intuitive understanding of "where the time is spent" into meaningful and actionable metrics that quantify use of resources, highlight candidate areas of improvement, and establish trends; and discuss the use of the BI-derived metrics-one of the most fascinating processes was the dramatic improvement in some areas of operations when the metrics were shared with the operators-the visibility of the metrics, and a self-induced competition, caused almost immediate improvement in some areas. While the near-term use of the metrics is to quantify the processes and track the improvement, these techniques will be just as useful in monitoring the process, e.g. as an input to a lean-six-sigma process.

Metrics↗
NASA NTRS2015

Mini-Stamp as a Micro-Display for At-A-Glance Subsystem Information for DSN Links

Operators of the Deep Space Network (DSN) attend to numerous tasks with the overall goal of providing continuous support for the world's deep space missions. This high-stakes operations environment requires operators to understand the state of the Deep Space Network and predict what will happen next. Under the Follow-the-Sun initiative which requires remote operations of the highly complex telecommunications equipment, operators will need to remain aware of the state of the entire network rather than just their own facility, and transitioning fluidly between periods of low activity and periods of high demand. I designed a micro-display for operators to see, at a glance, the state of a Deep Space Network support including its subsystems. Using in-depth user-centered and participatory design techniques to identify information requirements, I designed what I called a Postage Stamp (NTR-49720) for individual operators to be able to maintain awareness of their own assigned supports. However, under Follow the Sun, operators must remain aware of all supports. The area occupied by the Postage Stamp must shrink to allow operators to see the state of the entire system, e.g., via a Big Board posted prominently in the operations room. Micro-displays are tools for mental model re-alignment, helping operators to keep their mental models of how the system works and behaves aligned with the changing state of the complex system. Data-driven micro-displays such as the Postage Stamp and Mini-Stamp display information about the system in a consistent way. Like a traffic light, the format of the micro-display never changes: the operator always knows where to look to find a specific piece of information. The Mini-Stamp always looks like the Mini-Stamp, and all of its data fields always lie in the same place on the micro-display. Real-time data flows through the Mini-Stamp to provide information to the operator.

Holloway, Alexandra↗
NASA NTRS2018

Complexity-Based Link Assignment for NASA’s Deep Space Network for Follow-the-Sun Operations

NASA’s Deep Space Network (DSN) recently underwent a paradigm shift in its operations approach called Follow the Sun Operations (FtSO) in an effort to increase efficiency for forthcoming expansion of the network. This change requires each Deep Space Communications Complex (DSCC) to remotely control the other two complexes’ antennas during their local day shift, in contrast to locally controlling only their own antennas 24x7. Remote operations increases the workload of each complex during their day shift, specifically that of the Link Control Operators (LCOs), and presents a new challenge for planning and managing the distribution of responsibility for each link. A new DSN software assembly, the Link Complexity and Maintenance (LCM) software, was developed to support workload management for LCOs, as well as for planning site-local maintenance activities. The LCM deployment was a vital part of the transition to FtSO in November 2017. This paper discusses the architecture of LCM, its feature set, and lessons learned during its development and rollout.

Lee, Carlyn↗
NASA NTRS2012

NASA Integrated Network Monitor and Control Software Architecture

The National Aeronautics and Space Administration (NASA) Space Communications and Navigation office (SCaN) has commissioned a series of trade studies to define a new architecture intended to integrate the three existing networks that it operates, the Deep Space Network (DSN), Space Network (SN), and Near Earth Network (NEN), into one integrated network that offers users a set of common, standardized, services and interfaces. The integrated monitor and control architecture utilizes common software and common operator interfaces that can be deployed at all three network elements. This software uses state-of-the-art concepts such as a pool of re-programmable equipment that acts like a configurable software radio, distributed hierarchical control, and centralized management of the whole SCaN integrated network. For this trade space study a model-based approach using SysML was adopted to describe and analyze several possible options for the integrated network monitor and control architecture. This model was used to refine the design and to drive the costing of the four different software options. This trade study modeled the three existing self standing network elements at point of departure, and then described how to integrate them using variations of new and existing monitor and control system components for the different proposed deployments under consideration. This paper will describe the trade space explored, the selected system architecture, the modeling and trade study methods, and some observations on useful approaches to implementing such model based trade space representation and analysis.

Next Generation Uplink↗
NASA NTRS1986

Unattended deep space station tracking station development: Monitor and control technology

The major developments leading to successful demonstration of fully unattended operation of a Deep Space Network (DSN) station (DSS 13) are reviewed. Unattended operation was demonstrated by reliably tracking, commanding, and delivering telemetry from the Pioneer 8 spacecraft. Transfer of automated monitor and control technology to DSN implementation is summarized, along with related accomplishments.

Foster, C.↗