Managing Knowledge Over Time for Supporting Radioactive Waste Geological Disposal Project Development - 19028
Projects designed to define, build, operate and monitor radioactive waste disposal solutions require the transmission of knowledge over several decades and the preservation of memory over several centuries. This is particularly acute for the geological disposal project 'Cigeo' led by the French national radioactive waste management agency (Andra) as far as the requirements in terms of reversibility lead to the choice of an incremental design that allows to integrate learning resulting from continuous improvement of knowledge. For instance, for robustness purposes, Cigeo is designed on the basis of currently proven technologies, but its step-by-step construction in successive stages must make it possible to integrate improvements derived from the scientific and technical progress as well as from experience feedback from its exploitation. In the field of industrial activity, a significant proportion of the knowledge and skills implemented by employees of a company are not known or even identified by the human resources organization or the mid-management staff. This is mainly due to the fact that (i) the organized knowledge-sharing is often based on documentary tools but little on social modalities and (ii) the organization of knowledge is mostly cross-cutting to the managerial lines. To overcome this bias, a global and integrated approach to knowledge management is currently the focus of Andra's specific efforts. Cross-disciplinary groups and close intergenerational links positioned throughout the life of the projects aim specifically at continuous and participative knowledge sharing, capitalization and transmission. Then, devices aiming at systematic dissemination of and access to knowledge support experience feedback and provide unified collaboration, traceability and decision-support at all scales. (authors)