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At least 127 records · Page 7

Tool-Enabled Changes in Terminal Air Traffic Controller Task and Workload Distribution

A human-in-the-loop simulation was conducted that examined an approach to adjusting airport arrivals in such a way as to enable higher departure throughput while maintaining arrival throughput. This approach, referred to as Departure-Sensitive Arrival Spacing (DSAS), leverages the capabilities of the Terminal Sequencing and Spacing (TSS) system with an additional Decision Support Tool (DST) to assign more precise arrival spacing interval. This presentation will focus on the changes observed in the task distribution and control strategies among three Terminal Radar Approach Control (TRACON) controller participants and the workload associated with those changes across three conditions: Baseline, TSS, and DSAS. Results showed that the application of the DSTs in the TSS condition and those in the DSAS condition enabled a progressive reduction in the number of clearances issued and for the clearances to be issued earlier, further away from the airport. In doing so, there was also a greater use of speed control versus vectoring and altitude for schedule conformance in the TSS and DSAS conditions respectively and relative to Baseline. Workload also shifted in conjunction with the clearance distribution with an overall reduction across conditions. The changes in task and workload distribution enabled a shift from tactical to strategic control, which allowed for a more predictable and efficient delivery of arrivals.

task

Measurement of operator workload in an information processing task

This was an experimental study to develop an improved methodology for measuring workload in an information processing task and to assess the effects of shift length and communication density (rate of information flow) on the ability to process and classify verbal messages. Each of twelve subjects was exposed to combinations of three shift lengths and two communication densities in a counterbalanced, repeated measurements experimental design. Results indicated no systematic variation in task performance measures or in other dependent measures as a function of shift length or communication density. This is attributed to the absence of a secondary loading task, an insufficiently taxing work schedule, and the lack of psychological stress. Subjective magnitude estimates of workload showed fatigue (and to a lesser degree, tension) to be a power function of shift length. Estimates of task difficulty and fatigue were initially lower but increased more sharply over time under low density than under high density conditions. An interpretation of findings and recommedations for furture research are included. This research has major implications to human workload problems in information processing of air traffic control verbal data.

Jenney, L. L.

NASA TLA workload analysis support. Volume 1: Detailed task scenarios for general aviation and metering and spacing studies

The techniques required to produce and validate six detailed task timeline scenarios for crew workload studies are described. Specific emphasis is given to: general aviation single pilot instrument flight rules operations in a high density traffic area; fixed path metering and spacing operations; and comparative workload operation between the forward and aft-flight decks of the NASA terminal control vehicle. The validation efforts also provide a cursory examination of the resultant demand workload based on the operating procedures depicted in the detailed task scenarios.

Sundstrom, J. L.

NASA TLA workload analysis support. Volume 3: FFD autopilot scenario validation data

The data used to validate a seven time line analysis of forward flight deck autopilot mode for the pilot and copilot for NASA B737 terminal configured vehicle are presented. Demand workloads are given in two forms: workload histograms and workload summaries (bar graphs). A report showing task length and task interaction is also presented.

Sundstrom, J. L.

Mental workload in decision and control

This paper briefly reviews the problems of defining and measuring the 'mental workload' of aircraft pilots and other human operators of complex dynamic systems. Of the alternative approaches the author indicates a clear preference for the use of subjective scaling. Some recent experiments from MIT and elsewhere are described which utilize subjective mental workload scales in conjunction with human decision and control tasks in the laboratory. Finally a new three-dimensional mental workload rating scale, under current development for use by IFR aircraft pilots, is presented.

Sheridan, T. B.

Subjective rating scales as a workload

A multidimensional bipolar-adjective rating scale is employed as a subjective measure of operator workload in the performance of a one-axis tracking task. The rating scale addressed several dimensions of workload, including cognitive, physical, and perceptual task loading as well as fatigue and stress effects. Eight subjects performed a one-axis tracking task (with six levels of difficulty) and rated these tasks on several workload dimensions. Performance measures were tracking error RMS (root-mean square) and the standard deviation of control stick output. Significant relationships were observed between these performance measures and skill required, task complexity, attention level, task difficulty, task demands, and stress level.

Bird, K. L.

Physiological correlates of mental workload

A literature review was conducted to assess the basis of and techniques for physiological assessment of mental workload. The study findings reviewed had shortcomings involving one or more of the following basic problems: (1) physiologic arousal can be easily driven by nonworkload factors, confounding any proposed metric; (2) the profound absence of underlying physiologic models has promulgated a multiplicity of seemingly arbitrary signal processing techniques; (3) the unspecified multidimensional nature of physiological "state" has given rise to a broad spectrum of competing noncommensurate metrics; and (4) the lack of an adequate definition of workload compels physiologic correlations to suffer either from the vagueness of implicit workload measures or from the variance of explicit subjective assessments. Using specific studies as examples, two basic signal processing/data reduction techniques in current use, time and ensemble averaging are discussed.

Zacharias, G. L.

The measurement of operator workload in the Mark IVA DSCC monitor and control subsystem

An operator workload measurement methodology is presented which will be used in support of the Mark IVA operational test and evaluation plan. Three operator workload measures are suggested: operator ratings, primary task work measures, and information processing time measures. A method of validating the workload measures using secondary task work measures is presented. It is expected that operations testing using these measures will assist in establishing the time required to perform essential operational activities and will indicate high risk operations areas due to potential operator overload.

Lemay, M.

An experimental evaluation of the Sternberg task as a workload metric for helicopter Flight Handling Qualities (FHQ) research

The objective was to determine whether the Sternberg item-recognition task, employed as a secondary task measure of spare mental capacity for flight handling qualities (FHQ) simulation research, could help to differentiate between different flight-control conditions. FHQ evaluations were conducted on the Vertical Motion Simulator at Ames Research Center to investigate different primary flight-control configurations, and selected stability and control augmentation levels for helicopters engaged in low-level flight regimes. The Sternberg task was superimposed upon the primary flight-control task in a balanced experimental design. The results of parametric statistical analysis of Sternberg secondary task data failed to support the continued use of this task as a measure of pilot workload. In addition to the secondary task, subjects provided Cooper-Harper pilot ratings (CHPR) and responded to workload questionnaire. The CHPR data also failed to provide reliable statistical discrimination between FHQ treatment conditions; some insight into the behavior of the secondary task was gained from the workload questionnaire data.

Hemingway, J. C.

A validated rating scale for global mental workload measurement applications

The Cooper-Harper (1969) scale has been extensively used for evaluation of aircraft handling qualities and associated mental workload. The scale is a 10-point scale with a decision tree. A modified version of the scale, called the MCH scale, has been devised for the purpose of assessing workload in systems other than those where the human operator performs motor tasks; namely, where perceptual, mediational, and communications activity is preent. The MCH scale has been validated in three different experiments. The scale is recommended for applications in which overall mental workload is to be assessed.

Wierwile, W. W.

Quantification of crew workload imposed by communications-related tasks in commercial transport aircraft

Information theoretic analysis and subjective paired-comparison and task ranking techniques were employed in order to scale the workload of 20 communications-related tasks frequently performed by the captain and first officer of transport category aircraft. Tasks were drawn from taped conversations between aircraft and air traffic controllers (ATC). Twenty crewmembers performed subjective message comparisons and task rankings on the basis of workload. Information theoretic results indicated a broad range of task difficulty levels, and substantial differences between captain and first officer workload levels. Preliminary subjective data tended to corroborate these results. A hybrid scale reflecting the results of both the analytical and the subjective techniques is currently being developed. The findings will be used to select representative sets of communications for use in high fidelity simulation.

Acton, W. H.

A comparison of rating scale, secondary-task, physiological, and primary-task workload estimation techniques in a simulated flight task emphasizing communications load

Sixteen potential metrics of pilot mental workload were investigated regarding their sensitivity to communication load and their intrusion on primary-task performance. A moving-base flight simulator was used to present three cross-country flights. The flights varied only in the difficulty of the communications requirements. Rating scale measures were obtained immediately postflight; all others were taken over a 7-min segment of the flight task. The results indicated that both the Modified Cooper-Harper Scale and the workload Multi-descriptor Scale were sensitive to changes in communications load. The secondary-task measure of time estimation and the physiological measure of pupil diameter were also sensitive. As expected, those primary-task measures that were direct measures of communicative performance were also sensitive to load, whereas aicraft control primary-task measures were not, attesting to the task specificity of such measures. Finally, the intrusion analysis revealed no differential interference between workload measures.

Casali, J. G.

Subjective Workload Assessment and Voluntary Control of Effort in a Tracking Task

A manual control tracking task was manipulated along two dimensions: (1) control order and (2) forcing function bandwidth. In the first phase of the experiment subjective workload assessments were collected. It was found that subjective assessments of workload were closely associated with performance in the case of increasing control order, but not in the case of increasing bandwidth. This was interpreted as indicating that subjective workload assessments are most appropriate for the study of increasing difficulty centered in response selection processes as opposed to response execution processes. In the second phase of the experiment the subjects were asked to voluntarily limit the effort they applied in the performance of the tracking task. The results indicate that the subjects were quite facile in doing this. However, comparison of these data to the findings of other studies that manipulated effort via dual-task biasing indicate that effort manipulation is much more potent in a single-task configuration. This finding is discussed in terms of multiple resource theories of attentional capacity. The utility of an analysis of covariance procedure in studying the relationships between subjective ratings and performance is highlighted.

Vidulich, M. A.

The Sternberg Task as a Workload Metric in Flight Handling Qualities Research

The objective of this research was to determine whether the Sternberg item-recognition task, employed as a secondary task measure of spare mental capacity for flight handling qualities (FHQ) simulation research, could help to differentiate between different flight-control conditions. FHQ evaluations were conducted on the Vertical Motion Simulator at Ames Research Center to investigate different primary flight-control configurations, and selected stability and control augmentation levels for helicopers engaged in low-level flight regimes. The Sternberg task was superimposed upon the primary flight-control task in a balanced experimental design. The results of parametric statistical analysis of Sternberg secondary task data failed to support the continued use of this task as a measure of pilot workload. In addition to the secondary task, subjects provided Cooper-Harper pilot ratings (CHPR) and responded to a workload questionnaire. The CHPR data also failed to provide reliable statistical discrimination between FHQ treatment conditions; some insight into the behavior of the secondary task was gained from the workload questionnaire data.

Hemingway, J. C.

Communications-imposed pilot workload - A comparison of sixteen estimation techniques

Sixteen potential metrics of mental workload were investigated in regard to their relative sensitivity to communications load and their differential intrusion on primary task performance. A moving-base flight simulator was used to present three cross-country flights to each of 30 subject pilots, each flight varying only in the difficulty of the inherent communications requirements. With the exception of the rating scale measures, which were obtained immediately post-flight, all measures were taken over a seven minute segment of the flight task. The results indicated that both the Modified Cooper-Harper and the workload Multi-descriptor rating scales were reliably sensitive to changes in communications load. Also, the secondary task measure of time estimation and the physiological measure of pupil diameter yielded sensitivity. As expected, those primary task measures which were direct measures of communicative performance were also sensitive to load, while aircraft control primary task measures were not, attesting to the task-specificity of such measures. Finally, the intrusion analysis revealed no differential interference between workload measures.

Casali, J. G.

Effects of digital altimetry on pilot workload

A series of VOR-DME instrument landing approaches was flown in the DC-9 full-workload simulator to compare pilot performance, scan behavior, and workload when using a computer-drum-pointer altimeter (CDPA) and a digital altimeter (DA). Six pilots executed two sets of instrument landing approaches, with a CDPA on one set and a DA on the other set. Pilot scanning parameters, flight performance, and subjective opinion data were evaluated. It is found that the processes of gathering information from the CDPA and the DA are different. The DA requires a higher mental workload than the CDPA for a VOR-DME type landing approach. Mental processing of altitude information after transitioning back to the attitude indicator is more evident with the DA than with the CDPA.

Harris, R. L., Sr.

The effects of stimulus modality and task integrality: Predicting dual-task performance and workload from single-task levels

The influence of stimulus modality and task difficulty on workload and performance was investigated. The goal was to quantify the cost (in terms of response time and experienced workload) incurred when essentially serial task components shared common elements (e.g., the response to one initiated the other) which could be accomplished in parallel. The experimental tasks were based on the Fittsberg paradigm; the solution to a SternBERG-type memory task determines which of two identical FITTS targets are acquired. Previous research suggested that such functionally integrated dual tasks are performed with substantially less workload and faster response times than would be predicted by suming single-task components when both are presented in the same stimulus modality (visual). The physical integration of task elements was varied (although their functional relationship remained the same) to determine whether dual-task facilitation would persist if task components were presented in different sensory modalities. Again, it was found that the cost of performing the two-stage task was considerably less than the sum of component single-task levels when both were presented visually. Less facilitation was found when task elements were presented in different sensory modalities. These results suggest the importance of distinguishing between concurrent tasks that complete for limited resources from those that beneficially share common resources when selecting the stimulus modalities for information displays.

Hart, S. G.

Subjective workload and individual differences in information processing abilities

This paper describes several experiments examining the source of individual differences in the experience of mental workload. Three sources of such differences were examined: information processing abilities, timesharing abilities, and personality traits/behavior patterns. On the whole, there was little evidence that individual differences in information processing abilities or timesharing abilities are related to perceived differences in mental workload. However, individuals with strong Type A coronary prone behavior patterns differed in both single- and multiple-task performance from individuals who showed little evidence of such a pattern. Additionally, individuals with a strong Type A pattern showed some dissociation between objective performance and the experience of mental workload.

Damos, D. L.