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As the grid evolves, it is paramount to understand the risks that cyberattacks pose before assets are deployed. Leveraging the ARIES Cyber Range, NREL has created a platform to conduct analysis of EV charging protocol cybersecurity to understand the risks and impacts that cyberattacks may pose to critical infrastructure.
This session will discuss "on-board" electric vehicle (EV) technology, its availability, and benefits. Learn about how these tools can empower agencies to further adopt EVs and aid in fleet electrification efforts. We will explore the evolving advancements of managed charging, available telematics, on-board technology and how to incorporate them into your overall EV adoption strategy. Furthermore, we'll discuss what to expect in the near future; and how to future proof your investments to make the technology work for you.
To systematically improve the public charging experience, EV charging industry stakeholders need to define and measure it precisely. Many stakeholders currently measure aspects of the charging experience, but they typically employ metrics that are either operational in nature, such as charger uptime and mean time between failures, or composite customer satisfaction indices. To improve the customer experience most effectively, the industry needs metrics that define the charging experience from the perspective of the customer, not business operations. Furthermore, industry practitioners need granular metrics to know what specific aspects of the charging experience need improvement. This presentation gives an overview of the key performance indicators (KPIs) defined by the ChargeX Consortium.