Integrating Mindfulness with Human Performance in High Complexity Environments - 19498
This paper includes a survey of both scientific and technical literature studies of mindfulness interventions in a variety of industries and populations and proposes potential applications in complex nuclear waste operations. Mindfulness training techniques have been utilized in various forms for decades in high consequence work in both public and private enterprise. The traditional safety nomenclature has simply used different words to describe many of the same concepts that mindfulness practice addresses. Historically, human performance improvement (HPI) has focused on task, mission and error-likely conditions. These safety programs recognize that human behavior is the source of most errors and focus on identification of specific error precursors (mind not on task, incorrect mental picture, etc.). Workers in nuclear and related industries have been trained to recognize these error precursors but have received little training on what to do about them. The techniques of mindfulness align well with HPI programs currently utilized in commercial and government nuclear operations. Indeed, Chapter 5 of the Department of Energy Human Performance Improvement Handbook (DOE-HDBK-1028-2009) includes a discussion of mindfulness with respect to human performance. Mindfulness training supplements current performance improvement efforts by giving workers the tools to not just recognize error-likely conditions within themselves, but also gives them methods to mitigate them. The mindfulness practices presented here focus on self-awareness rather than task-awareness. Workers can apply these techniques in all aspects of their lives which in turn addresses many of the distractions previously identified as error precursors (stress at home or at work, physical discomforts, mind not on task, etc.). The application of mindfulness techniques through integration with established Integrated Safety Management Systems (ISMS) has the potential to improve the safe performance of nuclear waste operations and increase the breadth of organizational safety culture. (authors)