Effective Transition Management: The Seamless System
In this age of shrinking resources, cost avoidance has become as critical as direct cost savings. There is no doubt that Effective Transition Management (ETM) achieves this aim. What then, is ETM and how does it achieve its goal? It is the introduction and use of a hierarchical decision model and computerized tracking system which successfully integrates capital acquisition into the support base. You will discover that because this proven system is generic, compatible and flexible, its applications are virtually unlimited. It is this highly dynamic process which I would like to share with you. Skilled specialists are now rotated rapidly through acquisition programs on a requirements-driven basis. Managers continue their quest for inefficient areas to trim, slash or cut. However, there is one area of operations in every major corporation and government department that, as yet, has not received the attention it deserves. This essential element is Transition Management. Capital acquisitions, at some point, must be handed off to a support matrix for the 'in-service' phase of their life cycle. Most of us who have been on the receiving end can usually cite outrageous examples of adjustment, recovery or disaster. This means buying what amounts to a second initial sparing package, re-aligning the range and depth of inventory to match a changed maintenance concept, interpreting contractor-developed configuration control data or ensuring that the latest information is contained in the technical publications. This list is endless. For major purchases, this 'in-service' phase is often fifteen, twenty or more years. The least desirable, yet most common condition, is to suffer up to five years of recovering from errors or omissions after the transition to the support matrix occurs. Without ETM, making new equipment fully operational may thus become a long and costly process.