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Advancing automation and robotics technology for the Space Station Freedom and for the US economy

In April 1985, the NASA Advanced Technology Advisory Committee (ATAC) reported to Congress the results of its studies on advanced automation and robotics technology for use on Space Station Freedom. This material was documented in the initial report (NASA Technical Memorandum 87566). The progress made by Levels 1, 2, and 3 of the Office of Space Station in developing and applying advanced automation and robotics technology are described. Emphasis was placed upon the Space Station Freedom Program responses to specific recommendations made in ATAC Progress Report 9, the Flight Telerobotic Servicer, the Advanced Development Program, and the Data Management System. Assessments are presented for these and other areas as they apply to the advancement of automation and robotics technology for the Space Station Freedom.

Source record↗

Assessment of the 60 Km Rapid Update Cycle (RUC) with Near Real-Time Aircraft Reports

NASA is developing the Center-TBACON Advisory System (CTAS), a set of Air Traffic Management (ATM) Decision Support Tools (DST) to enable controllers to increase airspace capacity and flight efficiency. A crucial component of the CTAS, or any ATM DST, is the computation of the time-of-flight of aircraft along flight path segments which requires accurate knowledge of the wind through which the aircraft are flying. CTAS currently uses wind information from the Rapid Update Cycle (RUC), a numerical prediction model run operationally by the National Weather Service (NWS) National Center for Environmental Prediction (NCEP). There exists near real-time wind observations from commercial aircraft that can be used to increase the accuracy of the RUC wind forecasts via the FAA Integrated Terminal Weather System (ITWS) Terminal Winds (TW) algorithm. This report presents a study based on the application of the ITWS TW algorithm as an improvement to the baseline RUC product. Terminal Winds generally does not support the full Center airspace; the domain of the prototype MIT/LLITWS TW system was increased to cover the Denver Center airspace to support this study. This study has three goals: 1) determine the errors in the baseline 60-kilometer resolution RUC forecast wind fields relative to the needs of en route DSTs such as CTAS; 2) determine the benefit of using the TW algorithm to refine the RUC forecast wind fields with near real-tlme Meteorological Data Collection and Reporting System (MDCRS) aircraft reports, and 3) identify factors that influence wind field errors in order to improve accuracy and estimate errors in real time. The data for this study were collected over a one-year period for the Denver Center airspace and over one miIlion verification observations were used. This study is part of a larger effort funded by NASA which includes the NOAA/FSL.

Cole, R. E.↗

STEReO: Combining NASA Technologies and Partnerships to Transform Current-Day Emergency Response Operations

STEReO brings together several technologies in Unmanned Aircraft Systems (UAS) Traffic Management (UTM), Autonomy, Communications, Human Factors, and Domain Expertise & Tools, aimed at providing scalability and flexibility, as well as operational resiliency to dynamic changes during a disaster event. Some of the concepts STEReO explores are: collaborative tools to ingest remote sensing information and distribute a common mission operating picture, apply ad-hoc communication networks to facilitate timely information sharing and communication of changes, vehicle-to-vehicle and onboard autonomy technologies ensure the safety and resiliency of operations, and apply NASA’s UAS traffic management system (UTM) as a public safety UAS Service Supplier (USS) to access and coordinate use of the airspace by both manned and unmanned operations. The potential benefits of STEReO include: standardized, cross-platform communication means increased interoperability and ease of cooperation/collaboration, increased situation awareness and common operating picture allow for earlier detection and decision making, and scalable to size and complexity of environment, operations, and mission objectives. This presentation gives an informational overview of the STEReO project and details progress made in the past year, to attendees of the Tactical Fire Remote Sensing Advisory Committee (TFRSAC) fall workshop.

emergency response operations↗

Retrofitting avionics - Closing the performance 'Generation gap'

The retrofitting of advanced avionics to in-service aircraft in order to increase operational safety and flexibility, and reduce operating costs is analyzed. Research in flight management planning and airborne guidance for full-and cost-effective flight is examined. The use of CRTs and thin film electroluminescent displays in aircraft is described. The development of more accurate and reliable fuel gauges using nuclear-based techniques or volumetric measurements to evaluate fluid levels is studied. Advances in airspace systems, such as the Microwave Landing System, and Air Traffic Control Beacon System/Select Mode, the Traffic Advisory and Collision Advance System, and satellite-based communications, navigation, and surveillance are discussed.

Spitzer, C. R.↗

The Living Universe: NASA and the Development of Astrobiology

In the opening weeks of 1998 a news article in the British journal Nature reported that NASA was about to enter biology in a big way. A "virtual" Astrobiology Institute was gearing up for business, and NASA administrator Dan Goldin told his external advisory council that he would like to see spending on the new institute eventually reach $100 million per year. "You just wait for the screaming from the physical scientists (when that happens)," Goldin was quoted as saying. Nevertheless, by the time of the second Astrobiology Science Conference in 2002, attended by seven hundred scientists from many disciplines, NASA spending on astrobiology had reached nearly half that amount and was growing at a steady pace. Under NASA leadership numerous institutions around the world applied the latest scientific techniques in the service of astrobiology's ambitious goal: the study of what NASA's 1996 Strategic Plan termed the "living universe." This goal embraced nothing less than an understanding of the origin, history, and distribution of life in the universe, including Earth. Astrobiology, conceived as a broad interdisciplinary research program, held the prospect of being the science for the twenty-first century which would unlock the secrets to some of the great questions of humanity. It is no surprise that these age-old questions should continue into the twenty-first century. But that the effort should be spearheaded by NASA was not at all obvious to those - inside and outside the agency - who thought NASA's mission was human spaceflight, rather than science, especially biological science. NASA had, in fact, been involved for four decades in "exobiology," a field that embraced many of the same questions but which had stagnated after the 1976 Viking missions to Mars. In this volume we tell the colorful story of the rise of the discipline of exobiology, how and why it morphed into astrobiology at the end of the twentieth century, and why NASA was the engine for both the discipline's founding and for its transformation.

Dick, Steven J.↗

Technical paper contest for women 1992. Space challenges: Earth and beyond

Two of the major concerns of the NASA Ames Research Center (NASA ARC) Advisory Committee for Women (ACW) are that recruitment of women scientists, engineers, and technicians needs to increase and that barriers to advancement need to be removed for improved representation of women in middle and upper management and scientific positions. One strategy that addressed this concern was the ACW sponsorship of a Technical Paper Contest for Women at Ames Research Center. Other sponsors of the Contest were the Ames Equal Opportunity Council and the Ames Contractor Council. The Technical Paper Contest for Women greatly increased the visibility of both the civil service women and the women who work for contractors at Ames. The women had the opportunity to hone their written and oral presentation skills. Networking among Ames women increased.

Orans, Robin↗

STEReO Combining NASA Technologies and Partnerships to Transform Current-day Emergency Response Operations

STEReO brings together several technologies in Unmanned Aircraft Systems (UAS) Traffic Management (UTM), Autonomy, Communications, Human Factors, and Domain Expertise & Tools, aimed at providing scalability and flexibility, as well as operational resiliency to dynamic changes during a disaster event. Some of the concepts STEReO explores are: collaborative tools to ingest remote sensing information and distribute a common mission operating picture, apply ad-hoc communication networks to facilitate timely information sharing and communication of changes, vehicle-to-vehicle and onboard autonomy technologies ensure the safety and resiliency of operations, and apply NASA’s UAS traffic management system (UTM) as a public safety UAS Service Supplier (USS) to access and coordinate use of the airspace by both manned and unmanned operations. The potential benefits of STEReO include: standardized, cross-platform communication means increased interoperability and ease of cooperation/collaboration, increased situation awareness and common operating picture allow for earlier detection and decision making, and scalable to size and complexity of environment, operations, and mission objectives. This presentation serves as a status update to the activities within the STEReO project, detailing progress made in the past year, to attendees of the Tactical Fire Remote Sensing Advisory Committee (TFRSAC) spring workshop. Presentation includes two videos which are included as downloadable files, video play time for NASTA_adsb_+_UAS_v2.mp4 1 min 55 secs, for NASTA_eng315_v2.mp4 1 min 34 secs.

emergency response operations↗

Weather Research and Forecasting Model Sensitivity Comparisons for Warm Season Convective Initiation

Mesoscale weather conditions can significantly affect the space launch and landing operations at Kennedy Space Center (KSC) and Cape Canaveral Air Force Station (CCAFS). During the summer months, land-sea interactions that occur across KSC and CCAFS lead to the formation of a sea breeze, which can then spawn deep convection. These convective processes often last 60 minutes or less and pose a significant challenge to the forecasters at the National Weather Service (NWS) Spaceflight Meteorology Group (SMG). The main challenge is that a "GO" forecast for thunderstorms and precipitation is required at the 90 minute deorbit decision for End Of Mission (EOM) and at the 30 minute Return To Launch Site (RTLS) decision at the Shuttle Landing Facility. Convective initiation, timing, and mode also present a forecast challenge for the NWS in Melbourne, FL (MLB). The NWS MLB issues such tactical forecast information as Terminal Aerodrome Forecasts (TAFs), Spot Forecasts for fire weather and hazardous materials incident support, and severe/hazardous weather Watches, Warnings, and Advisories. Lastly, these forecasting challenges can also affect the 45th Weather Squadron (45 WS), which provides comprehensive weather forecasts for shuttle launch, as well as ground operations, at KSC and CCAFS. The need for accurate mesoscale model forecasts to aid in their decision making is crucial. Both the SMG and the MLB are currently implementing the Weather Research and Forecasting Environmental Modeling System (WRF EMS) software into their operations. The WRF EMS software allows users to employ both dynamical cores - the Advanced Research WRF (ARW) and the Non-hydrostatic Mesoscale Model (NMM). There are also data assimilation analysis packages available for the initialization of the WRF model- the Local Analysis and Prediction System (LAPS) and the Advanced Regional Prediction System (ARPS) Data Analysis System (ADAS). Having a series of initialization options and WRF cores, as well as many options within each core, provides SMG and NWS MLB with a lot of flexibility. It also creates challenges, such as determining which configuration options are best to address specific forecast concerns. The goal of this project is to assess the different configurations available and to determine which configuration will best predict warm season convective initiation in East-Central Florida. Four different combinations of WRF initializations will be run (ADAS-ARW, ADAS-NMM, LAPS-ARW, and LAPS-NMM) at a 4-km resolution over the Florida peninsula and adjacent coastal waters. Five candidate convective initiation days using three different flow regimes over East-Central Florida will be examined, as well as two null cases (non-convection days). Each model run will be integrated 12 hours with three runs per day, at 0900, 1200, and 1500 UTe. ADAS analyses will be generated every 30 minutes using Level II Weather Surveillance Radar-1988 Doppler (WSR-88D) data from all Florida radars to verify the convection forecast. These analyses will be run on the same domain as the four model configurations. To quantify model performance, model output will be subjectively compared to the ADAS analyses of convection to determine forecast accuracy. In addition, a subjective comparison of the performance of the ARW using a high-resolution local grid with 2-way nesting, I-way nesting, and no nesting will be made for select convective initiation cases. The inner grid will cover the East-Central Florida region at a resolution of 1.33 km. The authors will summarize the relative skill of the various WRF configurations and how each configuration behaves relative to the others, as well as determine the best model configuration for predicting warm season convective initiation over East-Central Florida.

Watson, Leela R.↗

Weather Research and Forecasting Model Sensitivity Comparisons for Warm Season Convective Initiation

Mesoscale weather conditions can significantly affect the space launch and landing operations at Kennedy Space Center (KSC) and Cape Canaveral Air Force Station (CCAFS). During the summer months, land-sea interactions that occur across KSC and CCAFS lead to the formation of a sea breeze, which can then spawn deep convection. These convective processes often last 60 minutes or less and pose a significant challenge to the forecasters at the National Weather Service (NWS) Spaceflight Meteorology Group (SMG). The main challenge is that a "GO" forecast for thunderstorms and precipitation at the Shuttle Landing Facility is required at the 90 minute deorbit decision for End Of Mission (EOM) and at the 30 minute Return To Launch Site (RTLS) decision. Convective initiation, timing, and mode also present a forecast challenge for the NWS in Melbourne, FL (MLB). The NWS MLB issues such tactical forecast information as Terminal Aerodrome Forecasts (TAF5), Spot Forecasts for fire weather and hazardous materials incident support, and severe/hazardous weather Watches, Warnings, and Advisories. Lastly, these forecasting challenges can also affect the 45th Weather Squadron (45 WS), which provides comprehensive weather forecasts for shuttle launch, as well as ground operations, at KSC and CCAFS. The need for accurate mesoscale model forecasts to aid in their decision making is crucial. This study specifically addresses the skill of different model configurations in forecasting warm season convective initiation. Numerous factors influence the development of convection over the Florida peninsula. These factors include sea breezes, river and lake breezes, the prevailing low-level flow, and convergent flow due to convex coastlines that enhance the sea breeze. The interaction of these processes produces the warm season convective patterns seen over the Florida peninsula. However, warm season convection remains one of the most poorly forecast meteorological parameters. To determine which configuration options are best to address this specific forecast concern, the Weather Research and Forecasting (WRF) model, which has two dynamical cores - the Advanced Research WRF (ARW) and the Non-hydrostatic Mesoscale Model (NMM) was employed. In addition to the two dynamical cores, there are also two options for a "hot-start" initialization of the WRF model - the Local Analysis and Prediction System (LAPS; McGinley 1995) and the Advanced Regional Prediction System (ARPS) Data Analysis System (ADAS; Brewster 1996). Both LAPS and ADAS are 3- dimensional weather analysis systems that integrate multiple meteorological data sources into one consistent analysis over the user's domain of interest. This allows mesoscale models to benefit from the addition of highresolution data sources. Having a series of initialization options and WRF cores, as well as many options within each core, provides SMG and MLB with considerable flexibility as well as challenges. It is the goal of this study to assess the different configurations available and to determine which configuration will best predict warm season convective initiation.

Watson, Leela R.↗

Report on the Global Data Assembly Center (GDAC) to the 12th GHRSST Science Team Meeting

In 2010/2011 the Global Data Assembly Center (GDAC) at NASA's Physical Oceanography Distributed Active Archive Center (PO.DAAC) continued its role as the primary clearinghouse and access node for operational Group for High Resolution Sea Surface Temperature (GHRSST) datastreams, as well as its collaborative role with the NOAA Long Term Stewardship and Reanalysis Facility (LTSRF) for archiving. Here we report on our data management activities and infrastructure improvements since the last science team meeting in June 2010.These include the implementation of all GHRSST datastreams in the new PO.DAAC Data Management and Archive System (DMAS) for more reliable and timely data access. GHRSST dataset metadata are now stored in a new database that has made the maintenance and quality improvement of metadata fields more straightforward. A content management system for a revised suite of PO.DAAC web pages allows dynamic access to a subset of these metadata fields for enhanced dataset description as well as discovery through a faceted search mechanism from the perspective of the user. From the discovery and metadata standpoint the GDAC has also implemented the NASA version of the OpenSearch protocol for searching for GHRSST granules and developed a web service to generate ISO 19115-2 compliant metadata records. Furthermore, the GDAC has continued to implement a new suite of tools and services for GHRSST datastreams including a Level 2 subsetter known as Dataminer, a revised POET Level 3/4 subsetter and visualization tool, a Google Earth interface to selected daily global Level 2 and Level 4 data, and experimented with a THREDDS catalog of GHRSST data collections. Finally we will summarize the expanding user and data statistics, and other metrics that we have collected over the last year demonstrating the broad user community and applications that the GHRSST project continues to serve via the GDAC distribution mechanisms. This report also serves by extension to summarize the activities of the GHRSST Data Assembly and Systems Technical Advisory Group (DAS-TAG).

sea surface temperature (SST)↗

Advancing automation and robotics technology for the Space Station Freedom and for the U.S. economy. Submitted to the Congress of the U.S. May 1991

In April 1985, as required by Public Law 98-371, the NASA Advanced Technology Advisory Committee (ATAC) reported to Congress the results of its studies on advanced automation and robotics technology for use on Space Station Freedom. This material was documented in the initial report (NASA Technical Memorandum 87566). A further requirement of the law was that ATAC follow NASA's progress in this area and report to Congress semiannually. The report describes the progress made by Levels 1, 2 and 3 of the Office Space Station in developing and applying advanced automation and robotics technology. Emphasis has been placed upon the Space Station Freedom Program responses to specific recommendations made in ATAC Progress Report 11, the status of the Flight Telerobotic Servicer, and the status of the Advanced Development Program. In addition, an assessment is provided of the automation and robotics status of the Canadian Space Station Program.

Lum, Henry, Jr.↗

U.S. Research Impact Alliance IMPACT Accelerator

The U.S. Research Impact Alliance (USRIA) was created with a vision to leverage successful models that accelerate technology development and commercialization, and support startup businesses based upon federal research investments. Building upon lessons learned and feedback from cohort teams, the USRIA programs have morphed into customized solutions that offer services which provide the most impact to startup businesses. Based upon discussions with small and startup businesses, entrepreneurs, and technology developers, a variety of resources have been developed to support each of these target audiences. USRIA created program differentiators to offer one-on-one engagement and direct communication with cohort teams, highly relevant conversations with targeted introductions, and minimal “class” time (only used when an issue is applicable to all cohort members).

43 PARTICLE ACCELERATORS↗

National Aeronautics and Space Administration Training Grant Supplement

The following section summarizes the impact of the Ohio Space Grant Consortium (OSGC) in Ohio and to NASA over the last four-year period (February 1, 2001 to April 30, 2005) and highlights the important accomplishments of the consortium. The strength of the OSGC network of universities, community colleges, government agencies, industry, and outreach affiliates is well-established and is growing. The OSGC Consortium Management Structure was designed and remains committed to using the talents and diversity of everyone within this collaborative network, and operational policies and procedures are such that all consortium members are active contributors resulting in quality OSGC programs in research, education and service, while receiving a relatively small amount of NASA funds. The number of quality activities, both on- and off-campus, and collaborations/partnerships that OSGC has established with NASA and government agencies, state and local government, educational institutions, and private industry, has been impressive. Further desired university affiliate expansion requires additional funds. Diversity is shown in the OSGC 12-member Executive Committee by the presence of three campus representatives from Central State University, Wilberforce University, and The Ohio State University (two underrepresented minority, one female). One additional female campus representative (Cleveland State University) is currently on sabbatical leave and a valuable alternate member attends. Other additional female and underrepresented minority members are on the larger OSGC Advisory committee. All committee members participate fully in all consortium management and policy decisions. The OSGC Executive Committee strives to achieve and communicate a culture of trust, respect, teamwork, open communication, creativity, and empowerment. These programs have shown results and impact by their visibility and importance to Ohio and to NASA, resulting in strategic alliances created throughout Ohio. These alliances have improved over the last 4 years.

DeWitt, Kenneth J.↗

Importance and Incorporation of User Feedback in Data Stewardship

Since August 1994, The National Aeronautics and Space Administration's (NASA's) Earth Observation System Data and Information System (EOSDIS) has been serving a global community of over 3 million users with Earth science data in a variety of disciplines. During the entire life of EOSDIS, various mechanisms for user feedback have been extremely important and valuable to its evolution and proven performance. Some inputs from user groups have resulted in fundamental changes in the architecture, design and operations of EOSDIS, while others have provided ideas for incremental changes. The purpose of this paper is to share this experience and the benefits that have resulted from the user feedback.In early to mid-1990s, the EOSDIS Advisory Panel (a.k.a. Data Panel) provided significant inputs for the architecture and design of EOSDIS resulting in NASA's establishment of a set of Distributed Active Archive Centers (DAACs) and development of a "working prototype with operating elements" called Version 0 EOSDIS, which went into operation in August 1994. The Data Panel also participated in many of the requirement and design reviews and influenced the design of EOSDIS through their comments.In 1995, the U.S. National Research Council's Committee on Global Change Research conducted a review of the U.S. Global Change Research Program and NASA's Mission to Planet Earth/EOS, including the plans for EOSDIS. One of this committee's recommendations was that the "Responsibility for product generation and publication and for user services should be transferred to a federation of partners selected through a competitive process open to all". In response, NASA initiated an experiment with a "self-governing" federation called the Working Prototype ESIP (WP-ESIP) Federation. This federation, with support from NASA, NOAA and USGS, has now grown into the Earth Science Information Partners (ESIP) with over 140 member organizations.The EOSDIS DAACs' User Working Groups (UWGs) represent broad user communities served by the respective DAACs. As regular users of the DAACs and experts in their scientific disciplines, the UWG members provide valuable inputs for planning and prioritizing the services as well as addition of new datasets for the benefit of the community.

Research Integrity↗

2004 Space Report: Environment and Strategy for Space Research at NATO's Research and Technology Organisation (RTO)

This report describes the motivation for and a strategy to enhance the NATO Research and Technology Organisation's (RTO) current space research effort to reflect NATO's growing military dependence on space systems. Such systems and services provided by these systems are critical elements of military operations. NATO uses space systems for operational planning and support, communication, radio navigation, multi-sensor and multi-domain demonstrations. Such systems are also used to promote regional stability. A quantitative analysis of work related to space in the NATO RTO showed that during the period of 1998 - 2004, 5% of the research pursued in the NATO RTO has been clearly focused on space applications. Challenging environmental and organizational barriers for increasing RTO space research were identified. In part, these include lack of sufficient space expertise representation on panels, the military sensitivity of space, current panel work loads and the need for specific technical recommendations from peers. A strategy for enhancing space research in the RTO is to create a limited-life Space Advisory Group (SAG) composed of Space Expert Consultants who are panel members with appropriate expertise and additional expertise from the nations. The SAG will recommend and find support in the nations for specific technical activities related to space in the areas of Space Science, Remote Sensing Data Analysis, Spacecraft Systems, Surveillance and Early Warning, Training and Simulation and Policy. An RTO Space Advisory Group will provide an organizational mechanism to gain recognition of RTO as a forum for trans-Atlantic defence space research and to enhance space research activities.

Woods-Vedeler, Jessica A.↗

Thermal Energy Grid Storage (TEGS) Using Multi-Junction Photovoltaics (MPV) (Final Technical Report)

The project aimed to develop a thermal energy storage battery that converts electricity to heat and stores heat at ultra-high temperatures (>2000°C) in graphite blocks. The thermal battery discharge uses TPV cells that directly convert thermal energy to electrical energy without any moving parts. All components of this technology were successfully demonstrated at the laboratory scale in this project. Development of extremely low cost (< $20/kWh) grid level energy storage is a crucial necessity to reach high penetrations of renewables. The thermal battery technology developed in this project is expected to meet the cost targets that would enable full renewable penetration. The project focused on four key aspects of this technology: Converting electricity to ultra-high temperature heat: This was done through development of graphite Joule heaters. Major issues related to arcing, heater evaporation and deterioration due to long term oxidation were addressed to ensure lifetime exceeding the service lifetime of the battery. Converting ultra-high temperature heat back to electricity: This was done through development of beyond state-of-the-art TPV cells. We demonstrated energy conversion efficiency of >40% that is a world record and exceeds the average energy conversion efficiency of turbines in the USA. The findings are peer-reviewed and published in Nature, and received a wide media attention globally. Protecting the TPV cells to ensure lifetime: Deposition of volatilized material, such as sublimated material or particles, on the TPV cell could greatly reduce the efficiency and lifetime of the TPV cells by blocking their view to the heat source and causing cell overheating. In this project we developed and demonstrated an approach that reduces the deposition rate, ensuring long > 30 year life. Technoeconomic feasibility and commercialization: In collaboration with the project’s technical advisory board, we developed a technoeconomic model. The model shows that, at large scales (> 1GWh) the thermal battery technology is projected to reach a cost of energy stored below $10/kWh-e, with a cost per unit power < $0.5/W-e and a roundtrip efficiency of 50%. These results, along with the technical achievements in the project led to the creation of a startup company (i.e., Fourth Power) that is pursuing commercialization of the technology.

25 ENERGY STORAGE↗

Advancing automation and robotics technology for the Space Station Freedom and for the US economy: Submitted to the United States Congress

In April 1985, as required by Public Law 98-371, the NASA Advanced Technology Advisory Committee (ATAC) reported to Congress the results of its studies on advanced automation and robotics technology for use on the Space Station Freedom. This material was documented in the initial report (NASA Technical Memorandum 87566). A further requirement of the law was that ATAC follow NASA's progress in this area and report to Congress semiannually. This report is the ninth in a series of progress updates and covers the period between February 24, 1989, and July 12, 1989. NASA has accepted the basic recommendation of ATAC for its Space Station Freedom efforts. ATAC and NASA agree that the thrust of Congress is to build an advanced automation and robotics technology base that will support an evolutionary Space Station program and serve as a highly visible stimulator, affecting the U.S. long-term economy. The work of NASA and the Freedom contractors, e.g., Work Packages, as well as the Flight Telerobotic Servicer is identified. Research in progress is also described and assessments of the advancement of automation and robotics technology on the Space Station Freedom are given.

Source record↗

Office of Equal Opportunity Programs

The NASA Glenn Office of Equal Opportunity Programs works to provide quality service for all programs and/or to assist the Center in becoming a model workplace. During the summer of 2004, I worked with Deborah Cotleur along with other staff members to create and modify customer satisfaction surveys. This office aims to assist in developing a model workplace by providing functions as a change agent to the center by serving as an advisor to management to ensure equity throughout the Center. In addition, the office serves as a mediator for the Center in addressing issues and concerns. Lastly, the office provides assistance to employees to enable attainment of personal and organizational goals. The Office of Equal Opportunities is a staff office which reports and provides advice to the Center Director and Executive Leadership, implements laws, regulations, and presidential executive orders, and provides center wide leadership and assistance to NASA GRC employees. Some of the major responsibilities of the office include working with the discrimination complaints program, special emphasis programs (advisory groups), management support, monitoring and evaluation, contract compliance, and community outreach. During my internship in this office, my main objective was to create four customer satisfaction surveys based on EO retreats, EO observances, EO advisory boards, and EO mediation/counseling. I created these surveys after conducting research on past events and surveys as well as similar survey research created and conducted by other NASA centers, program for EO Advisory group members, leadership training sessions for supervisors, preventing sexual harassment training sessions, and observance events. I also conducted research on the style and format from feedback surveys from the Marshall Equal Opportunity website, the Goddard website, and the main NASA website. Using the material from the Office of Equal Opportunity Programs at Glenn Research Center along with my previous research, I created four customer satisfaction surveys. Additional information is included in the original extended abstract.

Chin, Jennifer L.↗