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At least 91 records · Page 5
All sourcesNASA NTRSDOE OSTI
NASA NTRS2016

The Collection of Human Factors Incident Reports via UAS Pilot Focus Groups

There is a need for incident data relevant to the operation of civilian unmanned aircraft systems (UAS) in the National Air Space (NAS). Currently, the tightly-restricted civilian UAS industry has produced relatively few incident reports that shed light on the human factors of UAS operations. An exploratory study is being conducted to examine the feasibility of using the critical incident technique (Flanagan, 1954) to collect reports from UAS pilots. The information is being used to identify areas where human factors guidelines will be of assistance. Experienced UAS pilots are participating in small focus groups in which they are prompted to describe critical incidents that either reveal a system flaw, or highlight a case where the human operator contributed to system resilience or mission success. To date, 90 incidents have been reported by UAS pilots. The de-identified incidents are being analyzed to identify contributing factors, with a focus on design issues that either hindered or assisted the pilot in dealing with the incident..

Hobbs, Alan↗
NASA NTRSDate not supplied

What Can We Learn From Resilient Pilot Behaviors? The Case of Energy Management While Flying a Star

Recently, there has been increased interest in documenting flightcrew behaviors that contribute to safe operations. Instead of only capturing errors, new efforts are attempting to understand how pilots manage complexity and variability in the operational environment to ensure a safe mission. This approach highlights pilot responses to events and conditions that fall outside typical TEM threats; e.g., revised ATC clearances. This approach presents a two-sided coin: characterize flightcrew resilience /or/ generate insights regarding complexity in the operational environment that is not adequately managed by current flight deck interface designs, procedures, and training. To capture operational complexity, we have been analyzing flight path management tied to flying an RNAV STAR. Because ATC often requests revisions—e.g., descend late—and because RNAV STARs may not align with airplane performance limits, flightcrews need to monitor, anticipate threats to RNAV STAR compliance, and devise ways to accommodate unexpected challenges. In this paper, we identify general strategies that can support response adaptation and explore methods to facilitate training these strategies.

flight operations↗
NASA NTRSDate not supplied

NASA Initiatives to Support Renewable Energy and Sustainable Infrastructure

Initiatives to build and manage climate-resilient infrastructure require spatially explicit environmental and climate information. NASA’s vantage point of Earth from space provides valuable observations that, in concert with additional information, can be used to inform both the design and operation of infrastructure that builds resilience to climate stressors. In this presentation, we provide an overview of how NASA Earth science is used to support decision-making associated with climate adaptation and mitigation, with a particular focus on renewable energy and sustainable infrastructure. Much of this work is currently delivered through NASA’s Prediction of Worldwide Energy Resources (POWER) project, which generates high quality solar and meteorological data products that are customized to the needs of user communities. Importantly, these products are delivered through a variety of web-based applications that make it easier for users to access relevant and timely information. We will highlight several examples of how the impact of POWER is scaled via a robust user community and discuss further plans to expand impact. Additionally, this presentation will highlight efforts of the NASA Earth Science Division’s Energy & Infrastructure Applications program to expand collaborative activities with researchers and practitioners that work on renewable energy and sustainable infrastructure.

Allison K Leidner↗
NASA NTRS2014

Modeling for Integrated Science Management and Resilient Systems Development

Many physiological, environmental, and operational risks exist for crewmembers during spaceflight. An understanding of these risks from an integrated perspective is required to provide effective and efficient mitigations during future exploration missions that typically have stringent limitations on resources available, such as mass, power, and crew time. The Human Research Program (HRP) is in the early stages of developing collaborative modeling approaches for the purposes of managing its science portfolio in an integrated manner to support cross-disciplinary risk mitigation strategies and to enable resilient human and engineered systems in the spaceflight environment. In this talk, we will share ideas being explored from fields such as network science, complexity theory, and system-of-systems modeling. Initial work on tools to support these explorations will be discussed briefly, along with ideas for future efforts.

Shelhamer, M.↗
NASA NTRS2019

Advancing Aircraft Operations in a Net-Centric Environment with the Incorporation of Increasingly Autonomous Systems and Human Teaming

NextGen has begun the modernization of the nation’s air transportation system, with goals to improve system safety, increase operation efficiency and capacity, provide enhanced predictability, resilience and robustness. With these improvements, NextGen is poised to handle significant increases in air traffic operations, more than twice the number recorded in 2016, by 2025.1 NextGen is evolving toward collaborative decision-making across many agents, including automation, by use of a Net-Centric architecture, which in itself creates a very complex environment in which the navigation and operation of aircraft are to take place. An intricate environment such as this, coupled with the expected upsurge of air traffic operations generates concern respecting the ability of the human-agent to both fly and manage aircraft within. Therefore, it is both necessary and practical to begin the process of increasingly autonomous systems within the cockpit that will act independently to assist the human-agent achieve the overall goal of NextGen. However, the straightforward technological development and implementation of intelligent machines into the cockpit is only part of what is necessary to maintain, at minimum, or improve human-agent functionality, as desired, while operating in NextGen. The full integration of Increasingly Autonomous Systems (IAS) within the cockpit can only be accomplished when the IAS works in concert with the human, formulating trust between the two, thereby establishing a team atmosphere. Imperative to cockpit implementation is ensuring the proper performance of the IAS by the development team and the human-agent with which it will be paired when given a specific piloting, navigation, or observational task. Described in this paper are the steps taken, at NASA Langley Research Center, during the second and third phases of the development of an IAS, the Traffic Data Manager (TDM), its verification and validation by human-agents, and the foundational development of Human Autonomy Teaming (HAT) between the two.

Houston, Vincent E.↗
NASA NTRS1972

Zero-leakage valves

Valve action confines polymeric material in a metal groove effecting seal by compressive reaction of the polymer. As cold flow does not occur, sealing material resiliency is preserved over numerous operations.

Salvinski, R. J.↗
NASA NTRSDate not supplied

Psychophysiological Methods to Assess Pilot Productive Safety Behaviors

The NASA System-Wide Safety (SWS) Project is focused on developing new technologies and operational concepts for the aviation industry to meet the increasing global demand while maintaining the current ultra-safe system safety levels. To achieve this, the SWS Project is developing research priorities, including In-time System-wide Safety Assurance (ISSA) and In-time Aviation Safety Management System (IASMS; Ellis et al., 2019). A critical component of the IASMS is the human as pilot and in other roles in aviation operations as demonstrated by SWS human factors research on rare occurrences of human error and the far more prevalent human safety producing behaviors (e.g., Hollnagel, 2016). The talk presented by Chad Stephens of NASA Langley Research Center and NASA SWS Project will describe the history of human factors research involving psychophysiological and biocybernetics methods supporting aviation safety conducted at NASA. Specific examples of recent NASA crew state monitoring research focused on a psychophysiological assessment method and system to enable Training for Attention Management will be demonstrated. Current SWS research including the SWS Operations and Technologies for Enabling Resilient In-Time Assurance (SOTERIA) flight simulation study and a data testbed created to enable study of Human Contributions to Safety (HC2S) will be presented. Ongoing collaborative research efforts with Boeing researchers will be highlighted and opportunities for further collaboration will be discussed.

psychophysiology↗
NASA NTRS2025

Localization of Ad-Hoc Lunar Constellations in Communication Failure Modes for Distributed Spacecraft Autonomy

As Lunar missions increase in complexity, inspired by NASA’s Artemis Program, they will require reliable and sufficient Position, Navigation, and Timing (PNT) capability to support the upcoming Lunar users. The navigation service should also be compatible with the smaller platforms, like CubeSats, being sent by the public and private sectors. A non-dedicated, ad-hoc Lunar navigation constellation can provide PNT services on-demand using the non-dedicated swarm assets. Swarm members cooperatively and autonomously localize themselves with minimal interaction from Earth, freeing up valuable bandwidth and ground segment resources. The autonomous localization of Lunar constellations utilizes neighbor two-way intersatellite link (ISL) measurements in a distributed extended Kalman filter (DEKF) system to minimize operating costs. Because the decentralized Lunar PNT system relies on relay communication amongst the agents, network failures or loss of assets among ad-hoc Lunar constellations may impact localization performance. This study presents an evaluation of localization performance under increasing levels of network degradation. A simulation of an ad-hoc Lunar PNT swarm is augmented to include system faults and the impacts of intermittent and permanent failures on localization performance are evaluated. We investigate three potential causes of network degradation: single spacecraft loss, multiple spacecraft loss, and antenna failure. The numerical assessments from the simulation show that the LPNT system under study, based on an autonomous decentralized concept of operation, is highly robust and resilient to communication failures. Minor faults, such as single spacecraft loss, solar interference, technical malfunctions, message delays, and antenna outages, have minimal impact on state estimation, with only a 4.47% and 3.75% degradation in median position error for assets and a representative ground user, respectively, compared to an ideal communication scenario. However, major faults, such as hardware failures or meteor strikes leading to the loss of multiple spacecrafts, are more concerning. The permanent loss of three spacecraft results in a more severe performance degradation, with median position error increasing by 23.3% for assets and 11.7% for a representative ground user, despite the Lunar PNT system remaining functional.

Yeji Kim↗
NASA NTRSDate not supplied

Initial Exploratory Study of the Impacts of Climate Change on Air Traffic Operations

Climate change is already happening and is projected to accelerate in the future. It will persist for the foreseeable future, even with optimistic projections of technological advances and behavior changes. It will make aviation more and more challenging over time. Among other things, it is expected to cause increased severe weather, more extreme temperatures, and rising sea levels that constrain when, where, and how aircraft can fly. NASA has many prior, ongoing, and upcoming efforts towards mitigating the impacts of aviation on climate change. There is also a need to perform a comprehensive investigation of the reverse: that is, the impacts of climate change on aviation. This is an initial exploratory study on this topic utilizing the NAS Digital Twin—composed of the ATM TestBed simulation platform and NAS Digital Twin airspace management algorithms—to run NAS-wide simulations with Convective Weather Avoidance Model polygons at different avoidance thresholds to emulate the increase in severe weather that could manifest due to climate change. It was found that air traffic management may be able to limit the impact of climate change in terms of delay and fuel burn. However, increased severe weather due to climate change can make separation—particularly, aircraft-to-weather separation—more challenging by reducing available airspace and constraining the solution space. Challenging situations were identified and corresponding potential solutions were proposed towards ensuring air traffic operations continue to be robust and resilient to the impacts of increased severe weather due to climate change.

climate change, weather, air traffic operations↗
NASA NTRS2019

Human Performance Contributions to Safety in Commercial Aviation

Every day in aviation, pilots, air traffic controllers, and other front-line personnel perform countless correct judgments and actions in a variety of operational environments. These judgments and actions are often the difference between an accident and a non-event. Ironically, data on these behaviors are rarely collected or analyzed. Data-driven decisions about safety management and design of safety-critical systems are limited by the available data, which influence how decision makers characterize problems and identify solutions. Large volumes of data are collected on the failures and errors that result in infrequent incidents and accidents, but in the absence of data on behaviors that result in routine successful outcomes, safety management and system design decisions are based on a small sample of nonrepresentative safety data. This assessment aimed to find and document “safety successes” made possible by human operators. With many Aeronautics Research Mission Directorate (ARMD) Programs and Projects focusing on increased automation and autonomy and decreased human involvement, failure to fully consider the human contributions to successful system performance in civil aviation represents a significant risk — a risk that has not been recognized to date. Without understanding how humans contribute to safety, any estimate of predicted safety of autonomous capabilities is incomplete and inherently suspect. Furthermore, understanding the ways in which humans contribute to safety can promote strategic interactions among safety technologies, functions, procedures and the people using them. Without this understanding, the full benefits of an integrated, optimized human/technology or autonomous system will not be realized. Historically, safety has been consistently defined in terms of the occurrence of accidents or recognized risks (i.e., in terms of things that go wrong). These adverse outcomes are explained by identifying their causes, and safety is restored by eliminating or mitigating these causes. An alternative to this approach is to focus on what goes right and identify how to replicate that process. Focusing on the rare cases of failures attributed to “human error” provides little information about why human performance routinely prevents adverse events. Hollnagel has proposed that things go right because people continuously adjust their work to match their operating conditions. These adjustments become increasingly important as systems continue to grow in complexity. Thus, the definition of safety should reflect not only “avoiding things that go wrong” but “ensuring that things go right.” The basis for safety management requires developing an understanding of everyday activities. However, few mechanisms to monitor everyday work exist in the aviation domain, which limits opportunities to learn how designs function in reality. This concept of safety thinking and safety management is reflected in the emerging field of resilience engineering. According to Hollnagel, a system is resilient if it can sustain required operations under expected and unexpected conditions by adjusting its functioning prior to, during, or following changes, disturbances, and opportunities. To explore “positive” behaviors that contribute to resilient performance in commercial aviation, the assessment team examined a range of existing sources of data about pilot and air traffic control (ATC) tower controller performance, including subjective interviews with domain experts and objective aircraft flight data records. These data were used to identify strategies that support resilient performance, methods for exploring and refining those strategies in existing data, and proposed methods for capturing and analyzing new data.

Null, Cynthia H.↗
NASA NTRSDate not supplied

The System Modeling and Analysis of Resiliency in STEReO (SMARt-STEReO)

NASA's Scalable Traffic Management for Emergency Response Operations (STEReO) project aims to leverage Unmanned Aerial Systems (UAS) and UAS Traffic Management (UTM) to improve asset coordination and overall emergency response. One application of STEReO is wildfire response, which is the focus of this research. In order to implement the operations described in the STEReO project, these additions must have tangible benefits and proven safety. To this end, the System Modeling and Analysis of Resiliency in STEReO (SMARt-STEReO) project constructs a simulation model, developed through the Python modeling and resiliency analysis package fmdtools. The model describes wildfire response operations, including current operational concepts and emerging concepts utilizing UAS as described in STEReO. While previous simulation models focus primarily on fire propagation with some models including emergency response intervention, SMART-STEReO evaluates the system performance and resilience benefits gained by the addition of UAS and UTM. Due to the novelty and complexity of the model, initial model verification and validation efforts are conducted and a detailed description of the model is provided. Preliminary results from experimental analysis on the SMARt-STEReO model indicate that when compared to current operations, the addition of UAS in wildfire operations results in improved response efforts, in terms of fewer acres burned, as well as improved system resilience in response to a given fault.

Sequoia Andrade↗
NASA NTRS2020

SMARt-STEReO: Preliminary Model Description

Wildfires have increasingly become major threat to US towns and cities, with California alone having its most destructive wildfire seasons to date in 2017 and 2018 and 2020 already becoming one of the worst fire years on record, causing the large-scale evacuations, the destruction of towns and property, and a significant release of hazardous smoke over the entire west coast. Thus, the U.S. Forest Service recently spent over 50% of its budget on wildfire management – funds which could otherwise be directed to science that could support fire prevention. Aerial support plays a major role in fighting wildfires. Airtankers, helicopters, and other aerial assets support the construction of fire-lines, gather data, and transport crews and equipment. However, presently, aerial firefighting operations rely on relatively unsophisticated technologies for communications, such as over-the-air radios, which limit the ability of pilots and management to relay fire data and coordinate operations. Aerial operations in and around fires are additionally high-risk activities due to the variable, dangerous conditions and complex, technically difficult maneuvers which must be performed to, for example, conduct a retardant drop. Thus, between 2000 and 2013, of the 298 wildland firefighter fatalities, 26% were related to aerial operations. As a result, there is significant potential to both improve the performance and resiliency of wildfire response while reducing risk to human operators.

Daniel E Hulse↗
NASA NTRS2019

Health Management and Prognostics for Electric Aircraft Powertrain

W and c Any air borne vehicle needs incorporating safety as key parameter of measure, and inclusion of autonomy raises the critical need for safety under autonomous operations. Management of faults and component degradation is key as complexity in autonomous operations grow over the period of time. Therefore, in addition to basic operational requirements, an autonomous electric vehicle should be able to make accurate estimates of its current system health and take the correct decisions to complete its mission successfully. Real-time safety and state-awareness tools are therefore essential for the vehicle to be able to reach its destination in a safe and successful manner. The need for safety assurance and health management capabilities is particularly relevant for aircraft electric propulsion systems, which are relatively new and with limited historical to learn. They are critical systems requiring high power density along with reliability, resilience, efficient management of weight, and operational costs. A model- based fault diagnosis and prognostics approach of complex critical systems can successfully accomplish the safety and state awareness goal for such electric propulsion systems, enabling autonomous decision making capability for safe and efficient operation. To identify critical components in the system a Qualitative Bayesian approach using FMECA is implemented. This requires the assessment of some quantities representing the state of the electric unmanned aerial systems (e-UAS), as well as look-ahead forecasts of such states during the entire flight, presented in form of safety metrics (SM). In-service data and performance data gathered from degraded components sup- ports diagnostic and prognostic methods for these systems, but this data can be difficult to obtain as weight and packaging restrictions reduce redundancy and instrumentation on-board the vehicle. Therefore, an model-based framework should be capable or operating with limited data. In addition to data scarcity, the variability of such complex critical systems re- quires the model-based framework to reason in the presence of uncertainty, such as sensor noise, and modeling imperfections. Quantification of errors and uncertainties in the measured states and quantities is therefore a fundamental step for a precise estimation of such SMs; un-modeled uncertainty may result in erroneous state assessment and un- reliable predictions of future states of e-UAVs. Typical, centralized model-based schemes suffer from inherent disadvantages such as computational complexity, single point of failure, and scalability issues, and therefore may fail in such a complex scenario. This paper presents a methodology for developing a system level diagnostics and prognostics approach using a Qualitative Bayesian FMECA approach along with a formal uncertainty management framework for an e-UAS. In this work we demonstrate the efficacy of the framework to predict effects of sub-system level degradation on vehicle operation incorporating uncertainty management to predict future behavior under different operating conditions.

Kulkarni, Chetan↗
NASA NTRS2022

Supporting Hazard Analysis for Wildfire Response Using fmdtools and MIKA

The System Wide Safety (SWS) Safety Demonstrator (SD) Series drives development of an increasingly capable In-Time Aviation Safety Management System (IASMS) focusing on humanitarian applications, starting with wildfire response (SD-1). The goals of this report are to (1) provide an early hazard analysis and mitigation evaluation of wildfire response to support these efforts and (2) provide a demonstration of capabilities of the Fault Model Design Tools (fmdtools) and Manager for Intelligent Knowledge Access (MIKA) tools. fmdtools provides a modeling, simulation, and resiliency analysis framework in which a wildfire response model, the System Modeling and Analysis of Resiliency in Scalable Traffic Management for Emergency Response Operations (SMARt-STEReO), is built. MIKA is an intelligent knowledge manager with several capabilities, including assisting in hazard analysis by extracting and analyzing hazards from historical incident reports. The following topics are covered in the report: Understanding Wildfire Hazard Dynamics. We provide a description and simulated examples of how hazards occur in the SMARt-STEReO model of wildfire response and their effect on its outcome. This provides a common mental model and focuses the analysis presented in the remainder of the report. Wildfire Hazard Identification. MIKA identifies wildfire hazards from three relevant datasets: the ICS-209-PLUS, SAFECOM, and SAFENET. Hazards are manually organized into a taxonomy and MIKA analyzes each hazard’s effects, likelihood, severity, and risk. Evaluating Mitigation Strategies. The SMARt-STEReO wildfire response model built in fmdtools evaluates a subset of identified hazards. Specifically, we simulate the effect of communications faults and equipment faults on operator safety, the effect of changing winds and flammability, and a scenario with multiple ignition points and heavy smoke. Tool Limitations and Usage Considerations. We provide a discussion of appropriate tool use cases as well as limitations and considerations for usage. The tool findings are used to synthesize recommendations for wildfire response operations, which can be captured as part of an IASMS. Key recommendations are as follows: Hazards are identified from a broad spectrum of sources including aircraft subsystems, operational sources, and ground crew operations. Highest risk operational environment hazards identified are Evacuations. The highest risk manned aerial operations hazard categorized is Jumper Operations Mishap. Ground crew hazards that are highest risk are Burns, Cargo Operations Overhead, Dehydration, Entrapment, Falling Objects, Heart Attacks, Heat Exhaustion, Inadequate Training or Certification, Vehicle Breakdown, and Vehicle Collision. Modelled containment failures arise from a mismatch between the difficulty of the firefighting scenario and the capacity (e.g., speed, effectiveness, awareness) of the response. In firefighting scenarios where containment is possible (e.g., because the fire does not spread too quickly), these mismatches can occur because of a change in environmental conditions (e.g., wind, flammability, etc) or because of planning, equipment, or communications faults. Improvements to communications increase the capacity of the firefighting response by reducing the time needed to respond to the fire. While surveillance does not increase this capacity by itself, it increases operator safety by increasing state awareness, enabling firefighters to evade approaching fires. Increasing both has a synergistic effect. In general, these performance and resilience increases generalize over fault scenarios as well as unforeseen changes to circumstances (i.e., wind, aridity, etc.). However, these improvements need to be designed so as not to make the system prone to persistent large-scale communications outages, which can reduce performance.

Hazard analysis↗
NASA NTRS2010

A GPS-Based Pitot-Static Calibration Method Using Global Output-Error Optimization

Pressure-based airspeed and altitude measurements for aircraft typically require calibration of the installed system to account for pressure sensing errors such as those due to local flow field effects. In some cases, calibration is used to meet requirements such as those specified in Federal Aviation Regulation Part 25. Several methods are used for in-flight pitot-static calibration including tower fly-by, pacer aircraft, and trailing cone methods. In the 1990 s, the introduction of satellite-based positioning systems to the civilian market enabled new inflight calibration methods based on accurate ground speed measurements provided by Global Positioning Systems (GPS). Use of GPS for airspeed calibration has many advantages such as accuracy, ease of portability (e.g. hand-held) and the flexibility of operating in airspace without the limitations of test range boundaries or ground telemetry support. The current research was motivated by the need for a rapid and statistically accurate method for in-flight calibration of pitot-static systems for remotely piloted, dynamically-scaled research aircraft. Current calibration methods were deemed not practical for this application because of confined test range size and limited flight time available for each sortie. A method was developed that uses high data rate measurements of static and total pressure, and GPSbased ground speed measurements to compute the pressure errors over a range of airspeed. The novel application of this approach is the use of system identification methods that rapidly compute optimal pressure error models with defined confidence intervals in nearreal time. This method has been demonstrated in flight tests and has shown 2- bounds of approximately 0.2 kts with an order of magnitude reduction in test time over other methods. As part of this experiment, a unique database of wind measurements was acquired concurrently with the flight experiments, for the purpose of experimental validation of the optimization method. This paper describes the GPS-based pitot-static calibration method developed for the AirSTAR research test-bed operated as part of the Integrated Resilient Aircraft Controls (IRAC) project in the NASA Aviation Safety Program (AvSP). A description of the method will be provided and results from recent flight tests will be shown to illustrate the performance and advantages of this approach. Discussion of maneuver requirements and data reduction will be included as well as potential applications.

Foster, John V.↗
NASA NTRS1990

Long-term compression effects on elastomeric O-ring behavior

This paper discusses the results of testing performed on elastomeric seal materials that had been under compression for extended periods of time. Elastomeric seals used in the Space Shuttle redesigned solid rocket motors can experience compression times of up to six months. These seals must be capable of sealing internal motor pressure upon ignition. The tests described herein were performed in order to verify that the seals, which had experienced long-term compression could seal throughout motor operation. Testing was divided into two phases: (1) dynamic high pressure testing, and (2) resiliency testing. Dynamic testing was performed using specialized test fixtures that allowed simulation of the field joint movements during initial motor operation along with high pressure gas. Resiliency testing was performed using specialized test fixtures that also simulated field joint movements and also had the ability to measure the sealing force of the O-ring. Results from all testing indicated that the current elastomeric seals used in the redesigned solid rocket motors will seal during motor operations in the currently defined launch environments.

Clinton, R. G.↗
NASA NTRSDate not supplied

Strategies for Identifying Resilient Behavior In Aviation

When we imagine a situation where people fly aircraft and nothing scary happens, we assume it is the system that affords this phenomenon. That is, the overall design is the cause of the success. However, this is not always true. There are many examples of how the presence of a human in the system is the reason for a successful outcome, despite flaws in the system’s design. This resilient behavior is often overlooked and challenging to characterize. In an attempt to identify this phenomenon in a generalizable way, we named and investigated two strategies, as well as identification methods, that exemplify resilient performance: 1) controls; and 2) modifications. First, controls are resilient actions in situations known to be problematic. To capture this, instead of looking at the examples of how the problem became a reality, we look at the examples of how the problem was successfully avoided or controlled. For example, a country road may have a hairpin turn where a higher-than-normal rate of accidents occur. Given that there is a likely system flaw identified, we would look at how the successful drivers navigated the turn. This can be accomplished using current safety reporting systems. Second, modifications are augmentations or changes that people create to fill in the gap between work-as-imagined and work-as-done. This type of resilient performance is directly related to poor design. In aviation, work-as-imagined is often scripted explicitly, so it can be compared to work-as-done through the use of examining system-generated data as well as narrative reports written by the system operators. These two approaches aim to identify resilient human actions to better understand how current systems function, as well as how people contribute to successes that were otherwise unknown.

human factors↗