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NASA NTRS2015

Effects of Acute Stress on Aircrew Performance: Literature Review and Analysis of Operational Aspects

Situational stress can adversely affect the cognition and skilled performance of pilots, as well as experts in other domains. Emergencies and other threatening situations require pilots to execute infrequently practiced procedures correctly and to use their skills and judgment to select an appropriate course of action, often under high workload, time pressure, and ambiguous indications, all of which can be stressful. Our current study, consited of three parts, starting with a critical review of the research literature on the effects of stress on skilled performance, going back to World War II and continuing to recent and more sophisticated studies of the cognitive effects of anxiety. In the second part we analyzed the specific ways stress may have impaired the performance of airline crews in twelve major accidents, selected for diversity of the situations the crews encountered. The third part examined the operational significance and practical implications of the findings from the first two parts, suggested specific ways to reduce the harmful effects of stress on flight crews, and identified aspects requiring further research. Even thought this study focused on flight crews, the findings apply to the effects of stress on the skilled performance of experts in almost any domain.

stress↗

NASA NTRS1980

An experimental evaluation of head-up display formats

Three types of head-up display format are investigated. Type 1 is an unreferenced (conventional) flight director, type 2 is a ground referenced flight path display, and type 3 is a ground referenced director. Formats are generated by computer and presented by reflecting collimation against a simulated forward view in flight. Pilots, holding commercial licenses, fly approaches in the instrument flight mode and in a combined instrument and visual flight mode. The approaches are in wind shear with varied conditions of visibility, offset, and turbulence. The displays are equivalent in pure tracking but there is a slight advantage for the unreferenced director in poor conditions. Flight path displays are better for tracking in the combined flight mode, possibly because of poor director control laws and the division of attention between superimposed fields. Workloads is better for the type 2 displays. The flight path and referenced director displays are criticized for effects of symbol motion and field limiting. In the subjective judgment of pilots familiar with the director displays, they are rated clearly better than path displays, with a preference for the unreferenced director. There is a fair division of attention between superimposed fields.

Naish, J. M.↗

NASA NTRS1991

Systematic methods for knowledge acquisition and expert system development

Nine cooperating rule-based systems, collectively called AUTOCREW which were designed to automate functions and decisions associated with a combat aircraft's subsystems, are discussed. The organization of tasks within each system is described; performance metrics were developed to evaluate the workload of each rule base and to assess the cooperation between the rule bases. Simulation and comparative workload results for two mission scenarios are given. The scenarios are inbound surface-to-air-missile attack on the aircraft and pilot incapacitation. The methodology used to develop the AUTOCREW knowledge bases is summarized. Issues involved in designing the navigation sensor selection expert in AUTOCREW's NAVIGATOR knowledge base are discussed in detail. The performance of seven navigation systems aiding a medium-accuracy INS was investigated using Kalman filter covariance analyses. A navigation sensor management (NSM) expert system was formulated from covariance simulation data using the analysis of variance (ANOVA) method and the ID3 algorithm. ANOVA results show that statistically different position accuracies are obtained when different navaids are used, the number of navaids aiding the INS is varied, the aircraft's trajectory is varied, and the performance history is varied. The ID3 algorithm determines the NSM expert's classification rules in the form of decision trees. The performance of these decision trees was assessed on two arbitrary trajectories, and the results demonstrate that the NSM expert adapts to new situations and provides reasonable estimates of the expected hybrid performance.

Belkin, Brenda L.↗

NASA NTRS2014

Effect of Control System Augmentation on Handling Qualities and Task Performance in Good and Degraded Visual Environments

In June 2013, NASA and the U.S. Army jointly conducted a simulation experiment in the NASA-Ames Vertical Motion Simulator that examined and quantified the effects of limited-authority control system augmentation on handling qualities and task performance in both good and degraded visual environments (DVEs). The vehicle model used for the experiment was the OH-58D with similar size, weight and performance, and the same 4-blade rotor system as the Bell 407 civilian helicopter that is commonly used for medical evacuation and emergency medical services. The control systems investigated as part of this study included the baseline aircraft Rate Command system, a short-term Attitude Command/Attitude Hold system that uses lagged-rate feedback to provide a short-term attitude response, Modernized Control Laws that provide an Attitude Command/Attitude Hold control response type, and Modernized Control Laws with an additional Position Hold function. Evaluation tasks included the ADS-33 Hover, Sidestep, Acceleration/Deceleration, and Pirouette Mission Task Elements, as well as a new proposed Emergency Medical Services task that includes an approach and landing at a minimally prepared remote landing site. Degraded visual environments were simulated with night vision goggles and an unaided night scene. A total of nine experimental test pilots participated in the four-week simulation experiment. Data recorded during the evaluation included Cooper-Harper handling qualities ratings, Bedford Workload scale ratings, and task performance. The Usable Cue Environment (UCE) was measured for this simulation experiment, and found to be UCE equals 1 in good visual environments and UCE equals 2 in degraded visual environments with night vision goggles. Results showed that handling qualities ratings were improved with a control system providing short-term attitude response over a rate command system, although the improvements were not sufficient to produce Level 1 handling qualities in degraded visual environments. Results for an Attitude Command/Attitude Hold control system showed that borderline Level 1 handling qualities could be achieved in degraded visual environments, and the 10 percent authority stability augmentation system was adequate to obtain these handling qualities ratings.

Handling Qualities↗

DOE OSTI2025

Flexible Pilot Jobs Framework for Distributed High Throughput Computing

Experimental particle physics has been at the forefront of analyzing the world’s largest datasets for decades. The high-energy physics (HEP) community was among the first to develop suitable software and computing tools for this purpose. GlideinWMS is a Glidein-based workload management system whose purpose is to provide experiments like CMS at CERN, DUNE at Fermilab, and others, a way to access and efficiently use vast amounts of computing resources. This system wants to provide a simple way to submit jobs to a set of computing resources, that will be provided to users behind the scenes. Glideins are the pilot jobs executed on the worker nodes at the grid sites, performing operations such as hardware detection, environment setup, and error handling. After all these operations, they will launch the actual user job. Many grid sites are supported, such as shared clusters, Google CE, and AWS. My internship aimed to design and code a flexible pilot jobs framework that will replace the one used by GlideinWMS, developing a modular and flexible skeleton of the Glidein and adding further functionalities. My project also focused on the application of machine learning techniques as support to this management system.

72 PHYSICS OF ELEMENTARY PARTICLES AND FIELDS↗

NASA NTRSDate not supplied

Crew Scheduling Performance

As NASA considers long-duration exploration missions (LDEMs), it is envisioned that crew will behave more autonomously as compared to low-Earth orbit missions. The necessary shift of Ops Planners’ complete management of scheduling and planning to provide flexibility for crew to manage their own schedule in real-time requires significant research and investigation in evaluation of concepts of operations, of software tools to support tasks, and of crew performance to complete scheduling tasks. Our research objective is to characterize the human performance envelope for the task of planning and scheduling (crew self-scheduling), develop countermeasures to mitigate adverse performance effects due to plan complexity, and inform performance standards and guidelines based on research results. In our efforts to understand and characterize scheduling performance of crew members, we have conducted subject matter expert interviews to obtain feedback on scheduling plan complexity drivers and plan goodness. Following the pilot study conducted last year, we designed a study and have begun remote human subject testing to evaluate non-expert human performance, workload, and situational awareness for the task of planning and scheduling. This study investigates the effects of the number and type of constraints on human performance, and the differences in scheduling metrics between scheduling and rescheduling tasks. Subject testing is currently in progress, and we aim to collect data from approximately thirty subjects. We will summarize the methods used and impacts of the number and type of scheduling constraints. We will also present lessons learned as well as relevant results of the study.

crew scheduling↗

NASA NTRS1981

Pilot/vehicle model analysis of visual and motion cue requirements in flight simulation

The optimal control model for pilot/vehicle analysis is used to explore the effects of a CGI visual system and motion system dynamics on helicopter hover simulation fidelity. This is accomplished by expanding the perceptual aspects of the model to include motion sensing and by relating CGI parameters to information processing parameters of the model. Simulator fidelity is examined by comparing predicted performance and workload for flight with that predicted for various simulator configuration. The results of the analysis suggest that simulator deficiencies or a reasonable nature (by current standards) can result in substantial performance and/or workload infidelity. Both CGI and motion system effects are significant for this task. There is also a distinct interaction between the two sources of pilot cues. In particular, the presence of motion reduces the sensitivity to CGI limitations.

Lancraft, R.↗

NASA NTRS1984

Operational requirements - system concepts

Nine research areas that are most critical to the issue of cockpits for the single pilot are discussed. Helicopter are addressed in this report. They are as follows: (1) automation priority issues; (2) increased complexity of systems; (3) cockpit workload highest in navigation; (4) auto hover and flight trim controls; (5) voice technology in integrated form; (6) systems must have visual and auditory declutter modes; (7) cockpit should be designed to be NBC resistant; and (8) considerations for spillover to civilian public service.

Voorhees, J. W.↗

NASA NTRS1988

Human factors in aviation

The fundamental principles of human-factors (HF) analysis for aviation applications are examined in a collection of reviews by leading experts, with an emphasis on recent developments. The aim is to provide information and guidance to the aviation community outside the HF field itself. Topics addressed include the systems approach to HF, system safety considerations, the human senses in flight, information processing, aviation workloads, group interaction and crew performance, flight training and simulation, human error in aviation operations, and aircrew fatigue and circadian rhythms. Also discussed are pilot control; aviation displays; cockpit automation; HF aspects of software interfaces; the design and integration of cockpit-crew systems; and HF issues for airline pilots, general aviation, helicopters, and ATC.

Wiener, Earl L.↗

NASA NTRS1993

Crew performance and communication: Performing a terrain navigation task

A study was conducted to examine the map and route cues pilots use while navigating under controlled, but realistic, nap-of-the-earth (NOE) flight conditions. US Army helicopter flight crews were presented a map and route overlay and asked to perform normal mission planning. They then viewed a video-recording of the out-the-window scene during low-level flights, without the route overlay, and were asked periodically to locate their current position on the map. The pilots and navigators were asked to communicate normally during the planning and flight phases. During each flight the navigator's response time, accuracy, and subjective workload were assessed. Post-flight NASA-TLX workload ratings were collected. No main effect of map orientation (north-up vs. track-up) was found for errors or response times on any of the tasks evaluated. Navigators in the north-up group rated their workload lower than those in the track-up group.

Battiste, Vernol↗

NASA NTRS2003

Evaluation of Trajectory Errors in an Automated Terminal-Area Environment

A piloted simulation experiment was conducted to document the trajectory errors associated with use of an airplane's Flight Management System (FMS) in conjunction with a ground-based ATC automation system, Center-TRACON Automation System (CTAS) in the terminal area. Three different arrival procedures were compared: current-day (vectors from ATC), modified (current-day with minor updates), and data link with FMS lateral navigation. Six active airline pilots flew simulated arrivals in a fixed-base simulator. The FMS-datalink procedure resulted in the smallest time and path distance errors, indicating that use of this procedure could reduce the CTAS arrival-time prediction error by about half over the current-day procedure. Significant sources of error contributing to the arrival-time error were crosstrack errors and early speed reduction in the last 2-4 miles before the final approach fix. Pilot comments were all very positive, indicating the FMS-datalink procedure was easy to understand and use, and the increased head-down time and workload did not detract from the benefit. Issues that need to be resolved before this method of operation would be ready for commercial use include development of procedures acceptable to controllers, better speed conformance monitoring, and FMS database procedures to support the approach transitions.

Oseguera-Lohr, Rosa M.↗

NASA NTRS1986

Evaluating the subjective workload of directional orientation tasks with varying display formats

The impact of various flight-related tasks on the workload imposed by the requirement to compute new headings, course changes, and reciprocal headings is investigated experimentally. It is shown that, in terms of speed and accuracy, pilots are more efficient when alphanumeric display formats are provided. It is suggested that a voice command of 'turn to a specific heading' would provide the optimal method for issuing heading changes when used in conjunction with an alphanumeric display format.

Miller, Ronald C.↗

NASA NTRS1993

Automation design and crew coordination

Advances in technology have greatly impacted the appearance of the modern aircraft cockpit. Where once one would see rows upon rows. The introduction of automation has greatly altered the demands on the pilots and the dynamics of aircrew task performance. While engineers and designers continue to implement the latest technological innovations in the cockpit - claiming higher reliability and decreased workload - a large percentage of aircraft accidents are still attributed to human error. Rather than being the main instigators of accidents, operators tend to be the inheritors of system defects created by poor design, incorrect installation, faulty maintenance and bad management decisions. This paper looks at some of the variables that need to be considered if we are to eliminate at least one of these inheritances - poor design. Specifically, this paper describes the first part of a comprehensive study aimed at identifying the effects of automation on crew coordination.

Segal, Leon D.↗

NASA NTRS2017

Application of Human-Autonomy Teaming to an Advanced Ground Station for Reduced Crew Operations

Within human factors there is burgeoning interest in the "human-autonomy teaming" (HAT) concept as a way to address the challenges of interacting with complex, increasingly autonomous systems. The HAT concept comes out of an aspiration to interact with increasingly autonomous systems as a team member, rather than simply use automation as a tool. The authors, and others, have proposed core tenets for HAT that include bi-directional communication, automation and system transparency, and advanced coordination between human and automated teammates via predefined, dynamic task sequences known as "plays." It is believed that, with proper implementation, HAT should foster appropriate teamwork, thus increasing trust and reliance on the system, which in turn will reduce workload, increase situation awareness, and improve performance. To this end, HAT has been demonstrated and/or studied in multiple applications including search and rescue operations, healthcare and medicine, autonomous vehicles, photography, and aviation. The current paper presents one such effort to apply HAT. It details the design of a HAT agent, developed by Human Automation Teaming Solutions, Inc., to facilitate teamwork between the automation and the human operator of an advanced ground dispatch station. This dispatch station was developed to support a NASA project investigating a concept called Reduced Crew Operations (RCO); consequently, we have named the agent R-HATS. Part of the RCO concept involves a ground operator providing enhanced support to a large number of aircraft with a single pilot on the flight deck. When assisted by R-HATS, operators can monitor and support or manage a large number of aircraft and use plays to respond in real-time to complicated, workload-intensive events (e.g., an airport closure). A play is a plan that encapsulates goals, tasks, and a task allocation strategy appropriate for a particular situation. In the current implementation, when a play is initiated by a user, R-HATS determines what tasks need to be completed and has the ability to autonomously execute them (e.g., determining diversion options and uplinking new routes to aircraft) when it is safe and appropriate. R-HATS has been designed to both support end users and researchers in RCO and HAT. Additionally, R-HATS and its underlying architecture were developed with generalizability in mind as a modular software applicable outside of RCO/aviation domains. This paper will also discuss future further development and testing of RHATS.

automation↗

NASA NTRS1975

Factors affecting handling qualities of a lift-fan aircraft during steep terminal area approaches

The XV-5B lift-fan aircraft was used to explore the factors affecting handling qualities in the terminal area. A 10 deg ILS approach task was selected to explore these problems. Interception of the glide slope at 457.2 m, glide slope tracking, deceleration along the glide slope to a spot hover were considered. Variations in airplane deck angle, deceleration schedule, and powered-lift management were studied. The overall descent performance envelope was identified on the basis of fan stall, maximum comfortable descent rate, and controllability restrictions. The collective-lift stick provided precise glide slope tracking capability. The pilot preferred a deck-parallel attitude for which he used powered lift to control glide slope and pitch attitude to keep the angle of attack near zero. Workload was reduced when the deceleration schedule was delayed until the aircraft was well established on the glide slope, since thrust vector changes induced flight path disturbances.

Gerdes, R. M.↗

NASA NTRS2005

The Challenge of Aviation Emergency and Abnormal Situations

Emergency and abnormal situations occur on flights everyday around the world. They range from minor situations readily managed to extremely serious and highly time-critical situations that deeply challenge the skills of even the most effective crews. How well crews respond to these situations is a function of several interacting sets of issues: (1) the design of non-normal procedures and checklists, (2) design of aircraft systems and automation, (3) specific aspects of the non-normal situation, such as time criticality and complexity of the situation, (4) human performance capabilities and cognitive limitations under high workload and stress, (5) design of training for non-normal situations, (6) philosophies, policies and practices within the industry, and (7) economic and regulatory constraints. Researchers and pilots working on NASA's Emergency and Abnormal Situations project are addressing these issues in a long-range study. In this paper we discuss these issues and illustrate them with examples from recent incidents and accidents.

Burian, Barbara K.↗

NASA NTRS2006

Comanche Helmet-Mounted Display Heading-Tape Simulation

The Aeroflightdynamics Directorate (AMRDEC) conducted a simulation to assess the performance associated with a Contact Analog, world-referenced heading tape as implemented on the Comanche Helmet Integrated Display Sight System (HIDSS) when compared with a Compressed heading tape similar to that specified by the former Military Standard (MIL-STD) 1295. Six experienced pilots flew three modified Aeronautical Design Standards (ADS)-33 maneuvers (Hover Turn, Bob-up, Transient Turn) and a precision traffic pattern in the NASA Vertical Motion Simulator (VMS). Analysis of the pilot objective performance data and subjective handling qualities ratings (HQRs) showed the following: Compressed symbology in the Velocity Stabilization (VelStab) flight mode generally produced the most precise performances over Contact Analog symbology with respect to the heading, altitude, position, and time criteria specified for the maneuvers tested. VelStab outperformed the Automatic Flight Control System (AFCS) on all maneuvers achieving desired performance on most maneuvers for both symbol sets. Performance in the AFCS mode was generally desirable to adequate for heading and altitude and did not meet adequate standards for hover position and time for the Hover Turn and Bob-up maneuvers. VelStab and AFCS performance were nearly the same for the Transient Turn. Pilot comments concerning the Contact Analog heading-tape implementation were generally unfavorable in spite of the achieved levels of performance. HQRs showed Compressed symbology in the VelStab flight mode produced the lowest mean HQR, encompassing mixed ratings of satisfactory handling and needing improvement. All other symbology/flight-mode combinations yielded higher HQRs, which characterized opinions that deficiencies in aircraft handling due to HMD symbology would need improvement. Contact Analog heading tape and other symbology require improvement, especially when operating in the AFCS mode. NASA-TLX rated Compressed symbology in the VelStab flight mode as the least demanding on resources, closely followed by ratings for Contact Analog in the VelStab mode. In a similar pattern, TLX ratings for maneuvers completed in the AFCS mode yielded a higher level of resource demand with even slighter differences between Contact Analog and Compressed symbology sets. Further research should be conducted where objective data and subjective HQR ratings indicate a need for improvement. The areas requiring attention are those where the symbology implementation, the flight control system, or a combination of both caused workload to reach an objectionable level where adequate performance was either difficult to achieve or unachievable. These areas are clearly identified in this report. Symbology that received negative HQR comments by a majority of pilots should also be examined. The summary of pilot comments can be found in appendix A. Additional simulation trials should be considered to address the identified issues.

Turpin, Terry↗

NASA NTRS1994

Pre-Departure Clearance (PDC): An Analysis of Aviation Safety Reporting System Reports Concerning PDC Related Errors

Airlines operating in the United States are required to operate under instrument flight rules (EFR). Typically, a clearance is issued via voice transmission from clearance delivery at the departing airport. In 1990, the Federal Aviation Administration (FAA) began deployment of the Pre-Departure Clearance (PDC) system at 30 U.S. airports. The PDC system utilizes aeronautical datalink and Aircraft Communication and Reporting System (ACARS) to transmit departure clearances directly to the pilot. An objective of the PDC system is to provide an immediate reduction in voice congestion over the clearance delivery frequency. Participating airports report that this objective has been met. However, preliminary analysis of 42 Aviation Safety Reporting System (ASRS) reports has revealed problems in PDC procedures and formatting which have caused errors in the proper execution of the clearance. It must be acknowledged that this technology, along with other advancements on the flightdeck, is adding more responsibility to the crew and increasing the opportunity for error. The present study uses these findings as a basis for further coding and analysis of an additional 82 reports obtained from an ASRS database search. These reports indicate that clearances are often amended or exceptions are added in order to accommodate local ATC facilities. However, the onboard ACARS is limited in its ability to emphasize or highlight these changes which has resulted in altitude and heading deviations along with increases in ATC workload. Furthermore, few participating airports require any type of PDC receipt confirmation. In fact, 35% of all ASRS reports dealing with PDC's include failure to acquire the PDC at all. Consequently, this study examines pilots' suggestions contained in ASRS reports in order to develop recommendations to airlines and ATC facilities to help reduce the amount of incidents that occur.

Montalyo, Michael L.↗