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NASA NTRS1988

Estimation of duration and mental workload at differing times of day by males and females

Two experiments are reported which investigated whether male and female operator duration estimation and subjective workload followed conventional circadian fluctuation. In the first experiment, twenty-four subjects performed a filled time-estimation task in a constant blacked-out, noise-reduced environment at 0800, 1200, 1600, and 2000 h. In the second experiment, twelve subjects performed an unfilled time estimation task in similar conditions at 0900, 1400, and 1900 h. At the termination of all experimental sessions, participants completed the NASA TLX workload assessment questionnaire as a measure of perceived mental workload. Results indicated that while physiological response followed an expected pattern, estimations of duration and subjective perception of workload showed no significant effects for time-of-day. In each of the experiments, however, there were significant differences in durational estimates and mental workload response depending upon the gender of the participant. Results are taken to support the assertion that subjective workload is responsive largely to task-related factors and indicates the important differences that may be expected due to operator gender.

Hancock, P. A.↗

NASA NTRS1989

The effects of practice on tracking and subjective workload

Six college-age male subjects performed one hundred, two-minute trials on a second-order tracking task. After each trial, subjects estimated perceived workload using both the NASA TLX and SWAT workload assessment procedures. Results confirmed an expected performance improvement on the tracking task which followed traditional learning curves within the performance of each individual. Perceived workload also decreased for both scales across trials. While performance variability significantly decreased across trials, workload variability remained constant. One month later, the same subjects returned to complete the second experiment in the sequence which was a retention replication of the first experiment. Results replicated those for the first experiment except that both performance error and workload were at reduced overall levels. Results in general affirm a parallel workload reduction with performance improvement, an observation consistent with a resource-based view of automaticity.

Hancock, P. A.↗

NASA NTRS1990

Crew workload strategies in advanced cockpits

Many methods of measuring and predicting operator workload have been developed that provide useful information in the design, evaluation, and operation of complex systems and which aid in developing models of human attention and performance. However, the relationships between such measures, imposed task demands, and measures of performance remain complex and even contradictory. It appears that we have ignored an important factor: people do not passively translate task demands into performance. Rather, they actively manage their time, resources, and effort to achieve an acceptable level of performance while maintaining a comfortable level of workload. While such adaptive, creative, and strategic behaviors are the primary reason that human operators remain an essential component of all advanced man-machine systems, they also result in individual differences in the way people respond to the same task demands and inconsistent relationships among measures. Finally, we are able to measure workload and performance, but interpreting such measures remains difficult; it is still not clear how much workload is too much or too little nor the consequences of suboptimal workload on system performance and the mental, physical, and emotional well-being of the human operators. The rationale and philosophy of a program of research developed to address these issues will be reviewed and contrasted to traditional methods of defining, measuring, and predicting human operator workload. Viewgraphs are given.

Hart, Sandra G.↗

NASA NTRS1996

Automated clustering-based workload characterization

The demands placed on the mass storage systems at various federal agencies and national laboratories are continuously increasing in intensity. This forces system managers to constantly monitor the system, evaluate the demand placed on it, and tune it appropriately using either heuristics based on experience or analytic models. Performance models require an accurate workload characterization. This can be a laborious and time consuming process. It became evident from our experience that a tool is necessary to automate the workload characterization process. This paper presents the design and discusses the implementation of a tool for workload characterization of mass storage systems. The main features of the tool discussed here are: (1)Automatic support for peak-period determination. Histograms of system activity are generated and presented to the user for peak-period determination; (2) Automatic clustering analysis. The data collected from the mass storage system logs is clustered using clustering algorithms and tightness measures to limit the number of generated clusters; (3) Reporting of varied file statistics. The tool computes several statistics on file sizes such as average, standard deviation, minimum, maximum, frequency, as well as average transfer time. These statistics are given on a per cluster basis; (4) Portability. The tool can easily be used to characterize the workload in mass storage systems of different vendors. The user needs to specify through a simple log description language how the a specific log should be interpreted. The rest of this paper is organized as follows. Section two presents basic concepts in workload characterization as they apply to mass storage systems. Section three describes clustering algorithms and tightness measures. The following section presents the architecture of the tool. Section five presents some results of workload characterization using the tool.Finally, section six presents some concluding remarks.

Pentakalos, Odysseas I.↗

NASA NTRS1998

Workload Characterization of CFD Applications Using Partial Differential Equation Solvers

Workload characterization is used for modeling and evaluating of computing systems at different levels of detail. We present workload characterization for a class of Computational Fluid Dynamics (CFD) applications that solve Partial Differential Equations (PDEs). This workload characterization focuses on three high performance computing platforms: SGI Origin2000, EBM SP-2, a cluster of Intel Pentium Pro bases PCs. We execute extensive measurement-based experiments on these platforms to gather statistics of system resource usage, which results in workload characterization. Our workload characterization approach yields a coarse-grain resource utilization behavior that is being applied for performance modeling and evaluation of distributed high performance metacomputing systems. In addition, this study enhances our understanding of interactions between PDE solver workloads and high performance computing platforms and is useful for tuning these applications.

Waheed, Abdul↗

NASA NTRS1997

Performance Analysis of the NAS Y-MP Workload

This paper describes the performance characteristics of the computational workloads on the NAS Cray Y-MP machines, a Y-MP 832 and later a Y-MP 8128. Hardware measurements indicated that the Y-MP workload performance matured over time, ultimately sustaining an average throughput of 0.8 GFLOPS and a vector operation fraction of 87%. The measurements also revealed an operation rate exceeding 1 per clock period, a well-balanced architecture featuring a strong utilization of vector functional units, and an efficient memory organization. Introduction of the larger memory 8128 increased throughput by allowing a more efficient utilization of CPUs. Throughput also depended on the metering of the batch queues; low-idle Saturday workloads required a buffer of small jobs to prevent memory starvation of the CPU. UNICOS required about 7% of total CPU time to service the 832 workloads; this overhead decreased to 5% for the 8128 workloads. While most of the system time went to service I/O requests, efficient scheduling prevented excessive idle due to I/O wait. System measurements disclosed no obvious bottlenecks in the response of the machine and UNICOS to the workloads. In most cases, Cray-provided software tools were- quite sufficient for measuring the performance of both the machine and operating, system.

Bergeron, Robert J.↗

NASA NTRSDate not supplied

Predictive Workload Model for Air Traffic Controllers during UAM Operations

The effect of airspace factors on air traffic controller (ATC) workload has been an active area of study for almost three decades due to the importance of safety considerations necessary to design and maintain operations. Existing literature has examined several traffic-related (e.g., number of aircraft under control, loss of separation) contributors to ATC workload and proposed mathematical functions to best describe controller response. However, future air traffic continues to increase in complexity with the introduction of urban air mobility (UAM) – or the transportation of humans and cargo using electric vertical takeoff and landing (eVTOL) aircraft. UAM aims to alleviate congestion for existing ground transportation systems and improve mobility within urban centers and other high-demand locations. This shift in the traditional airspace paradigm necessitates an evolved understanding of model use and development for ATC workload prediction. This study aimed to develop an ATC workload forecasting model based on human-in-the-loop (HITL) simulation data for UAM operations at large airports. Data collected from the HITL simulation served as the training and testing data for a Long Short-Term Memory recurrent neural network and enabled time-series forecasting of ATC workload from traffic characteristics. Results demonstrated the potential of LSTM models for forecasting ATC workload 40 minutes into the future and highlighted important considerations for future development.

predictive model↗

NASA NTRSDate not supplied

Predictive Workload Model for Air Traffic Controllers during UAM Operations

predictive model↗

NASA NTRS2016

Task Demand Variation in Air Traffic Control: Implications for Workload, Fatigue, and Performance

In air traffic control, task demand and workload have important implications for the safety and efficiency of air traffic, and remain dominant considerations. Within air traffic control, task demand is dynamic. However, research on demand transitions and subsequent controller perception and performance is limited. This research uses an air traffic control simulation to investigate the effect of task demand transitions, and the direction of those transitions, on workload and fatigue and one efficiency performance measure. Results indicate that a change in task demand appears to affect both workload and fatigue ratings, although not necessarily performance. In addition, participants' workload and fatigue ratings in equivalent task demand periods appear to change depending on the demand period preceding the time of the current ratings. Further research is needed to enhance understanding of demand transition and workload history effects on operator experience and performance, in both air traffic control and other safety-critical domains.

workload history↗

NASA NTRS2016

Task Demand Variation in Air Traffic Control: Implications for Controller Workload, Fatigue, and Performance

In air traffic control, task demand and workload have important implications for the safety and efficiency of air traffic, and remain dominant considerations. Within air traffic control, task demand is dynamic. However, research on demand transitions and subsequent controller perception and performance is limited. This research uses an air traffic control simulation to investigate the effect of task demand transitions, and the direction of those transitions, on workload and fatigue and one efficiency performance measure. Results indicate that a change in task demand appears to affect both workload and fatigue ratings, although not necessarily performance. In addition, participants workload and fatigue ratings in equivalent task demand periods appear to change depending on the demand period preceding the time of the current ratings. Further research is needed to enhance understanding of demand transition and workload history effects on operator experience and performance, in both air traffic control and other safety-critical domains.

workload history↗

DOE OSTI2026

Dataset of Generative AI Workload Power Profiles

This dataset provides a collection of high-resolution (5/10 Hz or every 0.2/0.1 seconds) power consumption profiles for generative artificial intelligence (GenAI) workloads executed on NLR's High Performance Computing (HPC) platform Kestrel. The dataset also includes examples of representative whole-facility power profiles generated using a bottom-up, event-driven, data center energy model . This dataset is designed to support research in energy modeling, infrastructure planning, energy system integration, and sustainability analysis for AI-driven computing systems. The dataset captures time-resolved electrical power measurements across a diverse set of configurations, including variations in job type (inference vs. training), workload (LLM vs. image generation), datasets, and number of compute nodes. Power traces are provided in a standardized format and include both raw/instantaneous and aggregated files. Each profile is accompanied by metadata describing workload parameters, enabling reproducibility and cross-study comparison. The dataset is intended for use in applications such as data center infrastructure planning, energy modeling, demand response and grid impact studies, and development and validation of system-level simulation tools. By making these workload-specific power profiles publicly available, this dataset aims to address the current lack of open, empirical energy data for generative AI systems and to facilitate transparent, reproducible research on the energy and environmental impacts of large-scale AI deployment. If you use this dataset, please cite the associated publication: Vercellino et al., “Measurement of Generative AI Workload Power Profiles for Whole-Facility Data Center Infrastructure Planning,” arXiv:2604.07345 (2026).

97 MATHEMATICS AND COMPUTING↗

NASA NTRS2017

An Unobtrusive System to Measure, Assess, and Predict Cognitive Workload in Real-World Environments

Across many careers, individuals face alternating periods of high and low attention and cognitive workload, which can result in impaired cognitive functioning and can be detrimental to job performance. For example, some professions (e.g., fire fighters, emergency medical personnel, doctors and nurses working in an emergency room, pilots) require long periods of low workload (boredom), followed by sudden, high-tempo operations during which they may be required to respond to an emergency and perform at peak cognitive levels. Conversely, other professions (e.g., air traffic controllers, market investors in financial industries, analysts) require long periods of high workload and multitasking during which the addition of just one more task results in cognitive overload resulting in mistakes. An unobtrusive system to measure, assess, and predict cognitive workload could warn individuals, their teammates, or their supervisors when steps should be taken to augment cognitive readiness. In this talk I will describe an approach to this problem that we have found to be successful across work domains including: (1) a suite of unobtrusive, field-ready neurophysiological, physiological, and behavioral sensors that are chosen to best suit the target environment; (2) custom algorithms and statistical techniques to process and time-align raw data originating from the sensor suite; (3) probabilistic and statistical models designed to interpret the data into the human state of interest (e.g., cognitive workload, attention, fatigue); (4) and machine-learning techniques to predict upcoming performance based on the current pattern of events, and (5) display of each piece of information depending on the needs of the target user who may or may not want to drill down into the functioning of the system to determine how conclusions about human state and performance are determined. I will then focus in on our experimental results from our custom functional near-infrared spectroscopy sensor, designed to operate in real-world environments to be worn comfortably (e.g., positioned into a baseball cap or a surgeons cap) to measure changes in brain blood oxygenation without adding burden to the individual being assessed.

workload collection↗

NASA NTRS2017

Workload and Performance in Air Traffic Control: Exploring the Influence of Levels of Automation and Variation in Task Demand

In air traffic control, task demand and workload have important implications for the safety and efficiency of air traffic. Task demand is dynamic, however, research on demand transitions and associated controller perception and performance is limited. In addition, there is a comparatively restricted understanding of the influence of task demand transitions on workload and performance, in association with automation. This study used an air traffic control simulation to investigate the influence of task demand transitions and two conditions of varying automation, on workload and efficiency-related performance. Findings showed that a both the direction of the task demand variation, and the amount of automation, influenced the relationship between workload and performance. Further research is needed to enhance understanding of demand transition and workload history effects on operator experience and performance, in both air traffic control and other safety-critical domains.

air traffic control↗

NASA NTRS2018

Survey of Methods to Predict Controller Workload for Real-Time Monitoring of Airspace Safety

The Real Time Safety Monitoring (RTSM) approach allows for assessment and prediction of the safety margin in the National Airspace System (NAS) to help preempt incidents and accidents, rather than having to reactively mitigate them. In RTSM, the NAS is modeled using state variables, and safety metrics are defined in terms of these state variables. The safety metrics have been classified as weather-related, airspace-related, and human-related. Many of the formulated human-related safety metrics need an estimate of the controller workload for their computation. However, this computation is not trivial. Hence, in this report, we perform a literature survey to identify the different factors that enable the computation of controller workload and categorize these factors. Next, we describe studies undertaken to determine a minimal set of factors that pro- vide a correct assessment of controller workload. Lastly, we survey approaches for evaluating how well the selected factors correlate with the controllers' subjective assessment of their workload. Based on this survey, we present factors beneficial to computing and predicting controller workload in real time, and discuss the status of data sources necessary for these computations.

National Airspace System↗

NASA NTRS1971

Development of techniques for measuring pilot workload

An objective method of assessing information workload based on physiological measurements was developed. Information workload, or reserve capacity, was measured using a visual discrimination secondary task and subjective rating of task difficulty. The primary task was two axis (pitch and roll) tracking, and the independent variables in this study were aircraft pitch dynamics and wind gust disturbances. The study was structured to provide: (1) a sensitive, nonloading measure of reserve capacity, and (2) an unencumbering reliable measurement of the psychophysiological state. From these, a measured workload index (MWI) and physiological workload index (PWI) were extracted. An important measure of the success of this study was the degree to which the MWI and PWI agreed across the 243 randomly-presented, four-minute trials (9 subjects X 9 tasks X 3 replications). The electrophysiological data collected included vectorcardiogaram, respiration, electromyogram, skin impedance, and electroencephalogram. Special computer programs were created for the analysis of each physiological variable. The digital data base then consisted of 82 physiological features for each of the 243 trials. A prediction of workload based on physiological observations was formulated as a simultaneous least-squares prediction problem. A best subset of 10 features was chosen to predict the three measures of reserve capacity. The cannonical correlation coefficient was .754 with a chi squared value of 91.3 which allows rejection of the null hypothesis with p of .995.

Spyker, D. A.↗

NASA NTRS1982

Subjective scaling of mental workload in a multi-task environment

Those factors in a multi-task environment that contribute to the operators' "sense" of mental workload were identified. The subjective judgment as conscious experience of mental effort was decided to be the appropriate method of measurement. Thurstone's law of comparative judgment was employed in order to construct interval scales of subjective mental workload from paired comparisons data. An experimental paradigm (Simulated Multi-Task Decision-Making Environment) was employed to represent the ideal experimentally controlled environment in which human operators were asked to "attend" to different cases of Tulga's decision making tasks. Through various statistical analyses it was found that, in general, a lower number of tasks-to-be-processed per unit time (a condition associated with longer interarrival times), results in a lower mental workload, a higher consistency of judgments within a subject, a higher degree of agreement among the subjects, and larger distances between the cases on the Thurstone scale of subjective mental workload. The effects of various control variables and their interactions, and the different characteristics of the subjects on the variation of subjective mental workload are demonstrated.

Daryanian, B.↗

NASA NTRS1983

Comparative evaluation of workload estimation techniques in piloting tasks

Techniques to measure operator workload in a wide range of situations and tasks were examined. The sensitivity and intrusion of a wide variety of workload assessment techniques in simulated piloting tasks were investigated. Four different piloting tasks, psychomotor, perceptual, mediational, and communication aspects of piloting behavior were selected. Techniques to determine relative sensitivity and intrusion were applied. Sensitivity is the relative ability of a workload estimation technique to discriminate statistically significant differences in operator loading. High sensitivity requires discriminable changes in score means as a function of load level and low variation of the scores about the means. Intrusion is an undesirable change in the task for which workload is measured, resulting from the introduction of the workload estimation technique or apparatus.

Wierwille, W. W.↗

NASA NTRS1982

The reliability and validity of flight task workload ratings

Twelve instrument-rated general aviation pilots each flew two scenarios in a motion-base simulator. During each flight, the pilots verbally estimated their workload every three minutes. Following each flight, they again estimated workload for each flight segment and also rated their overall workload, perceived performance, and 13 specific factors on a bipolar scale. The results indicate that time (a priori, inflight, or postflight) of eliciting ratings, period to be covered by the ratings (a specific moment in time or a longer period), type of rating scale, and rating method (verbal, written, or other) may be important variables. Overall workload ratings appear to be predicted by different specific scales depending upon the situation, with activity level the best predictor. Perceived performance seems to bear little relationship to observer-rated performance when pilots rate their overall performance and an observer rates specific behaviors. Perceived workload and performance also seem unrelated.

Childress, M. E.↗