A revisit to the requirements methodologies for services provided by the Office of Space Communications
The methodologies of the NASA requirements processing system, originally designed to enhance NASA's customer interface and response time, are reviewed. The response of NASA to the problems associated with the system is presented, and it is shown what was done to facilitate the process and to improve customer relations. The requirements generation system (RGS), a computer-supported client-server system, adopted by NASA is presented. The RGS system is configurable on a per-mission basis and can be structured to allow levels of requirements. The details provided concerning the RGS include the recommended configuration, information on becoming an RGS user and network connectivity worksheets for computer users.