Industrial Engineering Lifts Off at Kennedy Space Center
When the National Aeronautics and Space Administration (NASA) began the Space Shuttle Program, it did not have an established industrial engineering (IE) capability for several probable reasons. For example, it was easy for some managers to dismiss IE principles as being inapplicable at NASA's John F. Kennedy Space Center (KSC). When NASA was formed by the National Aeronautics and Space Act of 1958, most industrial engineers worked in more traditional factory environments. The primary emphasis early in the shuttle program, and during previous human space flight programs such as Mercury and Apollo, was on technical accomplishments. Industrial engineering is sometimes difficult to explain in NASA's highly technical culture. IE is different in many ways from other engineering disciplines because it is devoted to process management and improvement, rather than product design. Images of clipboards and stopwatches still come to the minds of many people when the term industrial engineering is mentioned. The discipline of IE has only recently begun to gain acceptance and understanding in NASA. From an IE perspective today, the facilities used for flight hardware processing at KSC are NASA's premier factories. The products of these factories are among the most spectacular in the world: safe and successful launches of shuttles and expendable vehicles that carry tremendous payloads into space.