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All sourcesNASA NTRSDOE OSTI
NASA NTRSDate not supplied

Increasing Discovery and Usability of Earth Science Satellite Data with My NASA Data

For 20 years, the My NASA Data project at NASA Langley Research Center has developed innovative approaches to increase the use of NASA’s satellite data by learners. My NASA Data offers a variety of authentic Earth Science datasets and a data visualization tool, eliminating the need for educators and/or learners to obtain specialized knowledge of GIS data formats and software to access and use authentic Earth Science data. While there is no shortage of available data, as federal government agencies such as NASA house petabytes of freely accessible Earth Science datasets, much of the data are only available for download and visualization in specialized formats and software, limiting their accessibility to educators and learners, especially those in primary and secondary school. Using the Google Earth Engine platform, the My NASA Data team has recently reinvented their data visualization tool, called the Earth System Data Explorer (ESDE). The ESDE gives users the capability to explore over 60 Earth Science satellite datasets in a multitude of formats such as maps, graphs, and data table Its new and improved user interface design was developed based on the preferences of educators, whom the My NASA Data project has over 20 years’ experience working with. Earth Science and GIS Subject Matter Experts (SMEs) structured the data in a professional and scientific manner. During Fiscal Year 2023, the My NASA Data website received over 1 million digital engagements, with over one-third being visitors to the data visualization tool. These metrics highlight the interest in a visualization tool that is simple and free to use with reliable and trusted datasets. The ESDE empowers users to readily relate and analyze NASA Earth Science data within their area of interest. The team used a user-centered design (UCD) framework to receive and incorporate feedback into the application’s design. Core requested features include the ability to create time series graphs, comparative analysis of maps, and download the data as CSV file. Responses indicate that advances in data visualization tools such as the ESDE make authentic Earth Science data more accessible. This presentation will cover how the My NASA Data project develops tools to enhance data discovery and accessibility, as well as how SME and user suggestions are incorporated.

Desiray Wilson↗
DOE OSTI2017

Training and certification of human organizational factors designers in nuclear plant engineering - 344

Performing an increasing number of small and large-scope nuclear Human Factors Programs, AREVA NP is facing the challenging situation that (1) well-trained experts in Human Factors or Usability Engineering are currently hard to find and (2) newly hired ones need at least two years 'on the job' to become familiar with the nuclear field and the complexity of engineering Human Factors in this field. To innovatively meet this challenge we focus instead on company-internal engineers. Demonstrated nuclear engineering knowledge and skills and pronounced interest to extend both renders them optimal applicants to the AREVA NP two years Human Organizational Factors Training and Certification program. The AREVA NP training shall convey Human Factors knowledge and skills within the limited time of two years. We also stress the need to change participants' mindset from a technically-biased to a human-centered approach, committed to involve end-users throughout design. Next to psychology principles, user testing, user-centered design, plant operation principles, and the acquisition and documentation of users' requirements, design constraints, and inherent tradeoffs, participants will be trained to apply learned methods in a real environment and meet the challenges of real projects. The following sections provide insights in the training conception and preparation phase, the identification of appropriate candidates, the development of course syllabuses, and the schedule of lectures and tests. The promising experiences made thus far are reported as well. (authors)

22 GENERAL STUDIES OF NUCLEAR REACTORS↗
DOE OSTI2022

A Prospective Design Method for Nuclear Power: The Evaluation, Requirements, and Goals Outline for Nuclear (ERGON) Method

Human factors researchers at Idaho National Laboratory (INL) have worked on projects spanning control room modernization, operator support systems, visualization design, and novel system creation. These projects demonstrated the need for an explicit design method for nuclear power. Human factors teams found a high standard in the Human Factors Engineering Program Review Model (NUREG-0711) and needed a design methodology which could be successful in gaining approval. Previous work has been synthesized as the Evaluation, Requirements, and Goals Outline for Nuclear (ERGON) method here. Design tasks are broken into four phases: Context and Orientation, Human Factors Review, Prototyping and Evaluation, Iteration and Improvement. ERGON is intended as a flexible and direct design method for many applications in nuclear power. ERGON has been vetted through collaborative research and development with nuclear utilities and as such, the ERGON method can assist utilities to achieve approval from a NUREG-0711 summative evaluation for HSI implementations.

42 ENGINEERING↗
DOE OSTI2024

Thinking Beyond the Default User: The Impact of Gender, Stereotypes, and Modality on Interpretation of User Needs

Throughout the mechanical design process, designers, the majority of whom are men, often fail to consider the needs of women, resulting in consequences ranging from inconvenience to increased risk of serious injury or death. Although these biases are well studied in other fields of research, the mechanical design field lacks formal investigation into this phenomenon. In this study, engineering students (n = 301) took a survey in which they read a Persona describing a student makerspace user and a Walkthrough describing the user’s interaction with the makerspace while completing a project. During the Walkthrough, the user encountered various obstacles or Pain Points. Participants were asked to recall and evaluate the Pain Points that the user encountered and then evaluated their perceptions of the makerspace and user. Furthermore, the independent variables under investigation were the gender of the user Persona (woman, gender-neutral, or man), the Walkthrough room case (crafting or woodworking makerspace), and the modality of the Persona and Walkthrough (text- or audio-based). Results showed that participants from the Text-based modality were better able to recall Pain Points compared to participants from the Audio-based modality. Pain Points were assessed as more severe when they impacted women users, potentially stemming from protective paternalism. In addition to finding that the gender of a user impacted the way a task environment was perceived, results confirmed the presence of androcentrism, or “default man” assumptions, in the way designers view end users of unknown gender. Promisingly, providing user Persona information in an audio modality significantly reduced this bias compared to text-based modalities, indicating that providing richer detail in user personas has the capability to reduce gender bias in designers.

cognitive-based design↗
DOE OSTI2025

Automating ridehailing services would reduce pooling, especially among women

Here, this study investigates how autonomous vehicles (AVs) could transform pooled (shared) ridehailing services, focusing on the impacts of fare reductions, the absence of drivers/staff, and psychological attributes such as trust in other passengers and privacy concerns. We distinguish between the automation of driving tasks and the removal of human driver/staff from the vehicle, providing novel insights into the factors influencing AV ridehailing adoption. Using a national survey with stated preference (SP) choice experiments and psychometric questions, we analyze the complex interactions of ridehailing fare, pooled ridehailing service quality, and latent attitudes on ridehailing choices. Our findings suggest that the elimination of drivers/staff from fully autonomous ridehailing could lead to a shift from pooled to solo rides, particularly among female travelers who may have greater concerns about trust and safety in unstaffed AVs. This study highlights the importance of addressing trust and comfort beyond fare discounts to ensure the inclusivity and widespread adoption of pooled AV ridehailing. These insights underscore the need for ridehailing providers and policymakers to prioritize trust-building measures, user-centered AV design that offers greater privacy, and dynamic pricing strategies, to ensure inclusive and widespread adoption of pooled AV services.

Autonomous vehicle↗
DOE OSTI2022

User-Focused Tools to Enhance IT/OT Cyber Resilience within the Power Grid

The power grid is undergoing several changes that are increasing its complexity as nexuses between electric-gas, transmission-distribution, and energy-communications continue to become increasingly critical. This system is heavily dependent on communication infrastructure and controls, and it relies on humans in operational technology (OT) and information technology (IT) roles to manage the increasing breadth, depth, and speed of data. Many technical challenges have presented themselves and will need to be addressed to provide reliable grid operations. With increased reliance on distributed controls and communication infrastructure, cybersecurity becomes an inherent requirement. When considering current cyber-physical security solutions for the power grid, one can notice a clear divide between information technology and operation technology networks. However, in real-life applications, these networks are interdependent. This work presents results of interviews with key utility cybersecurity personnel, analyzes the results, and makes recommendations towards solution of existing technical and operational challenges realized. Existing workflows are presented, wireframe interviews are discussed, and tool requirements are described. The existence of easy-to-implement solutions, based on existing energy management systems, highlight the potential for real-life applications.

cybersecurity, resilience, user-centered design, p↗
NASA NTRS2024

Concept, Design, & Implementation of a Remote Vehicle Operations Center for Autonomous Missions

The National Aeronautics and Space Administration is supporting research to develop a prototype remote vehicle operations center at Langley Research Center to explore current and future advanced air mobility operations using small unmanned aerial systems vehicles as surrogates for future, larger-scale passenger carrying vehicles. The prototype facility known as the Remote Operations for Autonomous Missions (ROAM) Unmanned Aerial Systems (UAS) Operations Center is being used to explore different roles and responsibilities of remote operators managing multiple autonomous vehicles, with the goal of exploring human-autonomy teaming concepts that enable m:N operations (i.e., m operators managing N vehicles). ROAM has developed into a world-class research, development, and technology (RD&T) environment that can support both the collection of human factors data and the command and control of remote vehicles in beyond visual line of sight conditions. ROAM provides a key capability to enable full end-to-end hardware- and human-in-the-loop simulation testing, connecting with simulated small-UAS and creating a seamless Live-Virtual-Constructive (LVC) environment. This report describes the development of the ROAM UAS Operations Center from concept through design, culminating in the current implementation at NASA’s Langley Research Center.

CERTAIN↗
NASA NTRS2015

Mini-Stamp as a Micro-Display for At-A-Glance Subsystem Information for DSN Links

Operators of the Deep Space Network (DSN) attend to numerous tasks with the overall goal of providing continuous support for the world's deep space missions. This high-stakes operations environment requires operators to understand the state of the Deep Space Network and predict what will happen next. Under the Follow-the-Sun initiative which requires remote operations of the highly complex telecommunications equipment, operators will need to remain aware of the state of the entire network rather than just their own facility, and transitioning fluidly between periods of low activity and periods of high demand. I designed a micro-display for operators to see, at a glance, the state of a Deep Space Network support including its subsystems. Using in-depth user-centered and participatory design techniques to identify information requirements, I designed what I called a Postage Stamp (NTR-49720) for individual operators to be able to maintain awareness of their own assigned supports. However, under Follow the Sun, operators must remain aware of all supports. The area occupied by the Postage Stamp must shrink to allow operators to see the state of the entire system, e.g., via a Big Board posted prominently in the operations room. Micro-displays are tools for mental model re-alignment, helping operators to keep their mental models of how the system works and behaves aligned with the changing state of the complex system. Data-driven micro-displays such as the Postage Stamp and Mini-Stamp display information about the system in a consistent way. Like a traffic light, the format of the micro-display never changes: the operator always knows where to look to find a specific piece of information. The Mini-Stamp always looks like the Mini-Stamp, and all of its data fields always lie in the same place on the micro-display. Real-time data flows through the Mini-Stamp to provide information to the operator.

Holloway, Alexandra↗
NASA NTRS2013

Evolution of International Space Station Program Safety Review Processes and Tools

The International Space Station Program at NASA is constantly seeking to improve the processes and systems that support safe space operations. To that end, the ISS Program decided to upgrade their Safety and Hazard data systems with 3 goals: make safety and hazard data more accessible; better support the interconnection of different types of safety data; and increase the efficiency (and compliance) of safety-related processes. These goals are accomplished by moving data into a web-based structured data system that includes strong process support and supports integration with other information systems. Along with the data systems, ISS is evolving its submission requirements and safety process requirements to support the improved model. In contrast to existing operations (where paper processes and electronic file repositories are used for safety data management) the web-based solution provides the program with dramatically faster access to records, the ability to search for and reference specific data within records, reduced workload for hazard updates and approval, and process support including digital signatures and controlled record workflow. In addition, integration with other key data systems provides assistance with assessments of flight readiness, more efficient review and approval of operational controls and better tracking of international safety certifications. This approach will also provide new opportunities to streamline the sharing of data with ISS international partners while maintaining compliance with applicable laws and respecting restrictions on proprietary data. One goal of this paper is to outline the approach taken by the ISS Progrm to determine requirements for the new system and to devise a practical and efficient implementation strategy. From conception through implementation, ISS and NASA partners utilized a user-centered software development approach focused on user research and iterative design methods. The user-centered approach used on the new ISS hazard system utilized focused user research and iterative design methods employed by the Human Computer Interaction Group at NASA Ames Research Center. Particularly, the approach emphasized the reduction of workload associated with document and data management activities so more resources can be allocated to the operational use of data in problem solving, safety analysis, and recurrence control. The methods and techniques used to understand existing processes and systems, to recognize opportunities for improvement, and to design and review improvements are described with the intent that similar techniques can be employed elsewhere in safety operations. A second goal of this paper is to provide and overview of the web-based data system implemented by ISS. The software selected for the ISS hazard systemMission Assurance System (MAS)is a NASA-customized vairant of the open source software project Bugzilla. The origin and history of MAS as a NASA software project and the rationale for (and advantages of) using open-source software are documented elsewhere (Green, et al., 2009).

Ratterman, Christian D.↗
DOE OSTI2018

Advanced Laboratory and Field Arrays: Novel Design and Assessment Methodologies for Wave Energy Converter Design (Wave-SPARC) (Task 8)

This task focused on advancing the mission of the Wave-SPARC project by (1) establishing a user-centered Set-Based Design methodology to enable industrial partners to design higher performance WECs, (2) assessing the means through which WEC concepts and WEC design processes are evaluated by employing and potentially improving Wave-SPARC’s Technological Performance Level (TPL) metric, and (3) clarifying how the Set-Based Design approach to WEC design would be applicable for devices of different scales and/or maritime markets.

13 HYDRO ENERGY↗
DOE OSTI2017

User-Centered Evaluation of Visual Analytics

Visual analytics systems are becoming very popular. More domains now use interactive visualizations to analyze the ever-increasing amount and heterogeneity of data. More novel visualizations are being developed for more tasks and users. We need to ensure that these systems can be evaluated to determine that they are both useful and usable. A user-centered evaluation for visual analytics needs to be developed for these systems. While many of the typical human-computer interaction (HCI) evaluation methodologies can be applied as is, others will need modification. Additionally, new functionality in visual analytics systems needs new evaluation methodologies. There is a difference between usability evaluations and user-centered evaluations. Usability looks at the efficiency, effectiveness, and user satisfaction of users carrying out tasks with software applications. User-centered evaluation looks more specifically at the utility provided to the users by the software. This is reflected in the evaluations done and in the metrics used. In the visual analytics domain this is very challenging as users are most likely experts in a particular domain, the tasks they do are often not well defined, the software they use needs to support large amounts of different kinds of data, and often the tasks last for months. These difficulties are discussed more in the section on User-centered Evaluation. Our goal is to provide a discussion of user-centered evaluation practices for visual analytics, including existing practices that can be carried out and new methodologies and metrics that need to be developed and agreed upon by the visual analytics community. The material provided here should be of use for both researchers and practitioners in the field of visual analytics. Researchers and practitioners in HCI and interested in visual analytics will find this information useful as well as a discussion on changes that need to be made to current HCI practices to make them more suitable to visual analytics. A history of analysis and analysis techniques and problems is provided as well as an introduction to user-centered evaluation and various evaluation techniques for readers from different disciplines. The understanding of these techniques is imperative if we wish to support analysis in the visual analytics software we develop. Currently the evaluations that are conducted and published for visual analytics software are very informal and consist mainly of comments from users or potential users. Our goal is to help researchers in visual analytics to conduct more formal user-centered evaluations. While these are time-consuming and expensive to carryout, the outcomes of these studies will have a defining impact on the field of visual analytics and help point the direction for future features and visualizations to incorporate. While many researchers view work in user-centered evaluation as a less-than-exciting area to work, the opposite is true. First of all, the goal is user-centered evaluation is to help visual analytics software developers, researchers, and designers improve their solutions and discover creative ways to better accommodate their users. Working with the users is extremely rewarding as well. While we use the term “users” in almost all situations there are a wide variety of users that all need to be accommodated. Moreover, the domains that use visual analytics are varied and expanding. Just understanding the complexities of a number of these domains is exciting. Researchers are trying out different visualizations and interactions as well. And of course, the size and variety of data are expanding rapidly. User-centered evaluation in this context is rapidly changing. There are no standard processes and metrics and thus those of us working on user-centered evaluation must be creative in our work with both the users and with the researchers and developers.

intelligence analysis↗
DOE OSTI2025

Beyond Like-for-Like: A User-centered Approach to Modernizing Legacy Applications

When modernizing a legacy application, it is easy to fall back on a like-for-like replica with new tools and updated design stylings, but this is an opportunity to explore making a more intuitive application that supports user tasks and efficiency. Rather than having a blank canvas-unburdened by legacy tech debt-to create a new application, you are working with an existing application that is integral to accelerator operations and one that expert users are already familiar with. Due to this, you might assume people will prefer the like-for-like, but you could be carrying forward the pain points, processes that are inefficient, and ultimately wind up with an application that no one wants to use because it doesn't solve existing problems. Getting users involved can make all the difference in your approach to modernizing a legacy application that caters to both newer and expert users. It also can bridge the gap between like-for-like and introducing new GUI design. Having a legacy application doesn't have to make the modernized one difficult to develop, as the existing application is a tool in how you move forward with the new application. It provides insight into areas that an application with a clean slate doesn't give you.

Polzin, M. [Fermilab]↗
DOE OSTI2024

Advanced Laboratory and Field Arrays (ALFA)/Lab Collaboration Project (LCP) for Marine Energy (Final Scientific/Technical Report)

The objective of the Advanced Laboratory and Field Arrays (ALFA) project was to reduce the Levelized Cost of Energy (LCOE) of Marine and Hydrokinetic (MHK) energy by leveraging research, development, and testing capabilities at Oregon State University, University of Washington, and the University of Alaska, Fairbanks. ALFA is a project within the Pacific Marine Energy Center (PMEC; formerly NNMREC), a multi-institution entity with a diverse funding base that focuses on research and development for marine renewables. The ALFA project aimed to accelerate the development of next-generation arrays of wave energy conversion (WEC) and tidal energy conversion (TEC) devices through a suite of field-focused R&D activities spanning a broad range of strategic opportunity areas identified in the Funding Opportunity Announcement: • Device and/or array operation and maintenance (O&M) logistics development; • High-fidelity resource characterization and/or modeling technique development and validation; • Array-specific component technology development (e.g. moorings and foundations, transmission, and other offshore grid components); • Array performance testing and evaluation; and • Novel cost-effective environmental monitoring techniques and instrumentation testing and evaluation. The objective of the Lab Collaboration Project (LCP) was to accelerate the development of next-generation marine energy conversion systems. The LCP aimed to achieve these project objectives in collaboration with the national laboratories by: • Developing concept generation and assessment tools; • Improving access to existing testing resources; • Validating collision risk models between fish and turbines; and • Advancing analysis and simulation capabilities for wave-WEC interactions and PTO analysis in nonlinear ocean waves. The ALFA portion of the project was comprised of six overarching technical tasks: • Task 1: Debris Modeling, Detection and Mitigation; • Task 2: Autonomous Monitoring & Intervention; • Task 3: Resource Characterization for Extreme Conditions; • Task 4: Robust Models for Design of Offshore Anchoring and Mooring Systems; • Task 5: Performance Enhancement for Marine Energy Converter (MEC) Arrays; and • Task 6: Evaluating Sampling Techniques for MHK Biological Monitoring. The LCP was divided into four overarching technical tasks: • Task 7: Project Management and Reporting • Task 8: Novel Design and Assessment Methodologies for Wave Energy Converter Design (Wave- SPARC) • Task 9: Testing Access for Commercial Marine Renewable Energy Technology Developers • Task 10: Quantifying Collision Risk for Fish and Turbines • Task 11: Nonlinear Ocean Waves and PTO Control Strategy Each ALFA/LCP task listed above functioned as a separate and discreet project. A final Technical Report was written for each individual task and these reports were uploaded to OSTI, after receiving DOE approval. The following document is a compilation of each of these final, approved reports arranged as individual chapters.

13 HYDRO ENERGY↗
NASA NTRS2020

Evaluation of Low Cost, User-Centered Alerting Devices for the Mitigation of Flight Crew Spatial Disorientation

The National Aeronautics and Space Administration (NASA) is conducting research into technologies which have the potential to reduce flight crew Spatial Disorientation (SD). While flight deck technology has advanced rapidly over the past fifty (50) years, the reported occurrences of flight crew SD have not decreased. The Cost-Effective Devices for Alerting Research (CEDAR) effort has focused on the identification and development of low cost, user-centered alerting solutions for the purpose of mitigating the occurrence of flight crew SD. This effort seeks to evaluate both existing technologies as well as new and emerging technologies which have a viable path to implementation in commercial aviation within the next five (5) years. This research is intended to develop a proof-of-concept for real-time SD mitigation which could eventually be utilized to improve safety in future air transport operations. NASA has partnered with the United States Naval Aeromedical Research Unit in Dayton, OH (NAMRU-D) to conduct flight crew SD research utilizing their Disorientation Research Device (DRD), dubbed “The Kraken”. This high-tech simulator features never-before-seen capabilities for side-by-side commercial aviation flight crew SD research, and is capable of re-creating the forces necessary to induce SD illusions in a safe and repeatable manner. Prototype SD mitigation solutions were incorporated into this simulator for scenario-based testing and evaluation using airline pilots within a contextually representative operational environment. SD mitigation technology prototypes designed to provide haptic feedback for both alerting and guidance, as well as innovative visual and aural alerting displays were evaluated. In December 2014, as a result of analyzing eighteen (18) loss-of-control events, the Commercial Aviation Safety Team (CAST) recommended research into flight deck technologies that have potential to mitigate the problems and contributing factors that lead to flight crew loss of airplane state awareness (ASA) and conditions likely to produce SD. The aviation community (government, industry and academia) have been charged with conducting research into cost-effective, user-centered flight deck alerting systems to alert flight crews; especially for the two conditions that produced SD (sub-threshold rolls and the somatogravic illusion). Somatogravic illusions are defined as illusions in which “there is a false perception of attitude on exposure to a force vector that differs in direction and/or magnitude from the normal gravitational force”. The sub-threshold roll illusion (aka the “leans” illusion) is a false sensation of roll attitude. A prolonged roll of less than two degrees becomes physiologically imperceptible to the pilot, and can lead to an incorrect perception of aircraft orientation. The sub-threshold roll illusion forms the entry point for the “graveyard spiral”, a maneuver in which the pilot’s corrective action (based on their false perception of aircraft orientation) causes the aircraft to spiral down into the ground. In both of these SD illusions, it is when the pilot attempts to correct the aircraft’s attitude (based on a false perception of its state) that problems arise, sometimes with lethal consequences.

Ronald J Daiker↗
NASA NTRS1995

Multi-modal virtual environment research at Armstrong Laboratory

One mission of the Paul M. Fitts Human Engineering Division of Armstrong Laboratory is to improve the user interface for complex systems through user-centered exploratory development and research activities. In support of this goal, many current projects attempt to advance and exploit user-interface concepts made possible by virtual reality (VR) technologies. Virtual environments may be used as a general purpose interface medium, an alternative display/control method, a data visualization and analysis tool, or a graphically based performance assessment tool. An overview is given of research projects within the division on prototype interface hardware/software development, integrated interface concept development, interface design and evaluation tool development, and user and mission performance evaluation tool development.

Eggleston, Robert G.↗