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All sourcesNASA NTRSDOE OSTI
NASA NTRSDate not supplied

Usability of Pre-flight Planning Interfaces for Supplemental Data Service Provider Tools to Support Uncrewed Aircraft System Traffic Management

Small uncrewed aircraft systems (sUASs) operate in low-altitude, uncontrolled airspace – where support services for their operators (UASOs) are not currently provided. NASA’s System-Wide Safety (SWS) project is identifying the potential risks and hazards to sUAS operations to provide, inform, and improve the designs of In-time Aviation Safety Management Systems (IASMS). The IASMS will include a suite of data-driven tools that compile and analyze data collected from aviation systems and environmental sources to predict hazards, and provide information to allow operators to mitigate these risks (Young et al., 2020). These risk and hazard services can be run and displayed to operators on graphical user interfaces (GUIs), as they relate to a vehicle(s)’ route of flight. These interfaces offer both a means to present hazard service output and offer an opportunity to test user understanding of the information, user decision making, and the best ways to present such data to an operator. Based on these future technologies and intended missions, it is important to investigate interface requirements and evaluate how operators might use these tools. Presenting salient and meaningful risk assessment information to operators is necessary to increase situation awareness and ultimately safety. Building on previous research (Feldman et al., 2022), a usability study comparing two GUIs was conducted to explore how individuals interacted with different styles of information displays. A series of pre-flight hazard and risk-assessment tasks were developed to evaluate participant performance using the Supplemental Data Service Provider Consolidated Dashboard and the Human Automation Team Interface System interfaces. Participants were trained to use both GUIs and their performance was analysed across different scenarios involving multiple sUASs. Performance on simple tasks and the System Usability Scale scores were reported by Feldman et al., 2023. Additional analyses and evaluations on more complex tasks (e.g., risk assessment, prioritization), workload and response times are examined in this paper.

sUAV interfaces↗
NASA NTRSDate not supplied

Developing and Testing Two Interfaces for Supplemental Data Service Provider (SDSP) Tools to Support UAS Traffic Management (UTM)

Researchers conducted a usability study using two graphical user interfaces (GUIs) to explore how individuals interpret and interact with different preflight information displays, and to inform the development of Uncrewed Aircraft System (UAS) preflight planning predictive support tools to assess and mitigate flight hazards and risks. A series of preflight risk-assessment tasks were developed to evaluate participant performance using the Supplemental Data Service Provider-Consolidated Dashboard (SDSP-CD) and the Human Automation Team Interface System (HATIS) GUIs. Participants were trained to use both interfaces and their performance was evaluated. These evaluations focused on participants’ preflight planning activities. Objective data on performance tasks across different scenarios involving multi-UASs, as well as self-reports of interactions and subjective experiences using the GUIs were collected. Scores on the system usability scale (SUS) and on a simple task set were examined, as well as user feedback on open-ended questions, to inform development and identify potential improvements to the interfaces.

sUAAV interfaces↗
NASA NTRSDate not supplied

Developing and Testing Two Interfaces for Supplemental Data Service Provider (SDSP) Tools to Support UAS Traffic Management (UTM)

Researchers conducted a usability study using two graphical user interfaces (GUIs) to explore how individuals interpret and interact with different preflight information displays, and to inform the development of Uncrewed Aircraft System (UAS) preflight planning predictive support tools to assess and mitigate flight hazards and risks. A series of preflight risk-assessment tasks were developed to evaluate participant performance using the Supplemental Data Service Provider-Consolidated Dashboard (SDSP-CD) and the Human Automation Team Interface System (HATIS) GUIs. Participants were trained to use both interfaces and their performance was evaluated. These evaluations focused on participants’ preflight planning activities. Objective data on performance tasks across different scenarios involving multi-UASs, as well as self-reports of interactions and subjective experiences using the GUIs were collected. Scores on the system usability scale (SUS) and on a simple task set were examined, as well as user feedback on open-ended questions, to inform development and identify potential improvements to the interfaces.

sUAAV interfaces↗
NASA NTRS2017

Reinventing Image Detective: An Evidence-Based Approach to Citizen Science Online

Usability studies demonstrate that web users are notoriously impatient, spending as little as 15 seconds on a home page. How do you get users to stay long enough to understand a citizen science project? How do you get users to complete complex citizen science tasks online? Image Detective, a citizen science project originally developed by scientists and science engagement specialists at the NASA Johnson Space center to engage the public in the analysis of images taken from space by astronauts to help enhance NASA's online database of astronaut imagery, partnered with the CosmoQuest citizen science platform to modernize, offering new and improved options for participation in Image Detective. The challenge: to create a web interface that builds users' skills and knowledge, creating engagement while learning complex concepts essential to the accurate completion of tasks. The project team turned to usability testing for an objective understanding of how users perceived Image Detective and the steps required to complete required tasks. A group of six users was recruited online for unmoderated and initial testing. The users followed a think-aloud protocol while attempting tasks, and were recorded on video and audio. The usability test examined users' perception of four broad areas: the purpose of and context for Image Detective; the steps required to successfully complete the analysis (differentiating images of Earth's surface from those showing outer space and identifying common surface features); locating the image center point on a map of Earth; and finally, naming geographic locations or natural events seen in the image. Usability test findings demonstrated that the following best practices can increase participation in Image Detective and can be applied to the successful implementation of any citizen science project: (1) Concise explanation of the project, its context, and its purpose; (2) Including a mention of the funding agency (in this case, NASA); (3) A preview of the specific tasks required of participants; (4) A dedicated user interface for the actual citizen science interaction. In addition, testing revealed that users may require additional context when a task is complex, difficult, or unusual (locating a specific image and its center point on a map of Earth). Video evidence will be made available with this presentation.

Romano, Cia↗
NASA NTRSDate not supplied

Usability of an Updated Version of the Supplemental Data Service Provider-Consolidated Dashboard for Supporting Uncrewed Aircraft System Traffic Management

The Supplemental Data Service Provider-Consolidated Dashboard (SDSP-CD) is a preflight planning user interface (UI) that serves to aid operators when drafting routes for small uncrewed aircraft systems (sUASs). The primary function of the SDSP-CD is to identify hazards that an sUAS may encounter along a proposed flight path and assess the severity of these risks. A usability study was conducted on an updated version of the SDSP-CD to determine if the most recent iterations made to the system improved objective performance and subjective user experience. There are two main components of the SDSP-CD interface: (1) the dashboard and (2) the interactive map. The dashboard provides users with hazard and vehicle limitations for each sUAS in their fleet while the map contains a graphical representation of each vehicle’s route, hazard details, and geographic information. A series of preflight risk-assessment questions and tasks were developed to examine how participants interact with the updated version of the SDSP-CD. Additionally, a new service that measures vertiport congestion was developed and included as one of the services that was tested. In the present study, participants were trained to use the SDSP-CD and then completed two simulated scenarios during which they performed a variety of tasks, responded to questions, and completed surveys. The two scenarios developed for the present study were the Package Delivery and Hurricane Preparation scenarios. The Package Delivery scenario involved a fleet of four sUASs delivering low-stakes items (e.g., lunches and snacks) to people in a fictitious city. The Hurricane Preparation scenario involved a fleet of 11 sUASs delivering a range of supplies (from medicine to boardgames) to employees stranded at an office park due to road closures caused by an impending hurricane. Participants assumed the role of a fleet manager during both scenarios and were responsible for managing the sUASs in their fleet. Questions included those with objectively correct responses, open-ended strategy responses, and subjective user experience feedback. It was found that participants were largely successful at using the SDSP-CD interface to answer questions with objectively correct responses. Additionally, participants were able to use reasoning and logic based on the information available in the SDSP-CD to determine the cause of various risks and what actions they would consider taking. Finally, although participants reported that there were elements of the UI that could be improved, overall feedback pertaining to user experience suggested that the SDSP-CD concept is viable.

usability testing↗
DOE OSTI2020

An Integrated Energy Systems Prototype Human-System Interface for a Steam Extraction Loop System to Support Joint Electricity-Hydrogen Flexible Operations

Due to increasing economic competition from renewables and combined-cycle natural gas plants, nuclear power plants are looking toward flexible operations to enhance their cost competitiveness. The Integrated Energy Systems project under the Light Water Reactor Sustainability program of the U.S. Department of Energy focuses on joint electricity-hydrogen flexible operations. Joint electricity-hydrogen flexible operations entail the nuclear power plant diverting thermal energy via main steam to a hydrogen production plant located nearby. The steam serves to enhance the efficiency of the hydrogen production. Furthermore, high temperature electrolysis requires a large amount of electricity, which the plant can also provide. The plant provides steam and electricity to the hydrogen plant throughout the day, but during peak demand hours the nuclear power plant returns to solely providing electricity to meet the high demand. Through this flexible concept of operations, the plant can optimize the thermal energy it produces without having to maneuver the power of the plant. This report documents the human factors process to design and develop a prototype human-system interface for the steam extraction loop that serves as the conduit between the nuclear power plant and the adjacent hydrogen plant. The design process followed the human factors guidelines set by NUREG-0711, Human Factors Engineering Program Review Model (O’Hara, Higgins, & Fleger, 2012), and expanded upon by the Guideline for Operational Nuclear Usability and Knowledge Elicitation (GONUKE; Boring, Ulrich, Joe, & Lew, 2015; Boring, Lew, & Ulrich, 2016). The design process entailed operator interviews to determine the concept of operations for the steam extraction loop, a review and adaptation of digital interface design concepts developed by the team in prior projects, an iterative design process, and reviews conducted by both operators and human factors experts. Several versions of the prototype human-system interface were developed. Operators were interviewed to determine what design features they found useful and would like to see in the interface. The design underwent a review by human factors experts against NUREG-0700, Human Interface Design Review Guidelines (U.S. Nuclear Regulatory Commission, 2019), to ensure compliance with the latest human factors standards for digital interfaces in nuclear applications. The design was then prototyped as a functional windows-based application integrated with the Generic Pressurized Water Reactor simulator modified to include the steam extraction loop. The simulation is supported by the Human Systems Simulation Laboratory at Idaho National Laboratory, which supports operator-in-the-loop testing. This is an ongoing project and the next phase of the project entails performing an operator-in-the-loop usability study to evaluate the interface and examine the proposed concept of operations to extraction steam from the nuclear power plant for delivery to the coupled hydrogen production plant.

99 GENERAL AND MISCELLANEOUS↗
NASA NTRS2004

A Prototype Flight-Deck Airflow Hazard Visualization System

Airflow hazards such as turbulence, vortices, or low-level wind shear can pose a threat to landing aircraft and are especially dangerous to helicopters. Because pilots usually cannot see airflow, they may be unaware of the extent of the hazard. We have developed a prototype airflow hazard visual display for use in helicopter cockpits to alleviate this problem. We report on the results of a preliminary usability study of our airflow hazard visualization system in helicopter-shipboard operations.

Aragon, Cecilia R.↗
NASA NTRS2004

Data Visualization of Invisible Airflow Hazards During Helicopter Takeoff and Landing Operations

Many aircraft accidents each year are caused by encounters with unseen airflow hazards near the ground such as vortices, downdrafts, wind shear, microbursts, or other turbulence. While such hazards frequently pose problems to fixed-wing airplanes, they are especially dangerous to helicopters, which often have to operate in confined spaces and under operationally stressful conditions. We are developing flight-deck visualizations of airflow hazards during helicopter takeoff and landing operations, and are evaluating their effectiveness with usability studies. Our hope is.that this work will lead to the production of an airflow hazard detection system for pilots that will save lives.

Aragon, Cecilia R.↗
NASA NTRS2005

Using Visualization in Cockpit Decision Support Systems

In order to safely operate their aircraft, pilots must make rapid decisions based on integrating and processing large amounts of heterogeneous information. Visual displays are often the most efficient method of presenting safety-critical data to pilots in real time. However, care must be taken to ensure the pilot is provided with the appropriate amount of information to make effective decisions and not become cognitively overloaded. The results of two usability studies of a prototype airflow hazard visualization cockpit decision support system are summarized. The studies demonstrate that such a system significantly improves the performance of helicopter pilots landing under turbulent conditions. Based on these results, design principles and implications for cockpit decision support systems using visualization are presented.

Aragon, Cecilia R.↗
NASA NTRS2006

Application of the H-Mode, a Design and Interaction Concept for Highly Automated Vehicles, to Aircraft

Driven by increased safety, efficiency, and airspace capacity, automation is playing an increasing role in aircraft operations. As aircraft become increasingly able to autonomously respond to a range of situations with performance surpassing human operators, we are compelled to look for new methods that help us understand their use and guide their design using new forms of automation and interaction. We propose a novel design metaphor to aid the conceptualization, design, and operation of highly-automated aircraft. Design metaphors transfer meaning from common experiences to less familiar applications or functions. A notable example is the "Desktop metaphor" for manipulating files on a computer. This paper describes a metaphor for highly automated vehicles known as the H-metaphor and a specific embodiment of the metaphor known as the H-mode as applied to aircraft. The fundamentals of the H-metaphor are reviewed followed by an overview of an exploratory usability study investigating human-automation interaction issues for a simple H-mode implementation. The envisioned application of the H-mode concept to aircraft is then described as are two planned evaluations.

Goodrich, Kenneth H.↗
NASA NTRS2009

The GuideView System for Interactive, Structured, Multi-modal Delivery of Clinical Guidelines

GuideView is a computerized clinical guideline system which delivers clinical guidelines in an easy-to-understand and easy-to-use package. It may potentially enhance the quality of medical care or allow non-medical personnel to provide acceptable levels of care in situations where physicians or nurses may not be available. Such a system can be very valuable during space flight missions when a physician is not readily available, or perhaps the designated medical personnel is unable to provide care. Complex clinical guidelines are broken into simple steps. At each step clinical information is presented in multiple modes, including voice,audio, text, pictures, and video. Users can respond via mouse clicks or via voice navigation. GuideView can also interact with medical sensors using wireless or wired connections. The system's interface is illustrated and the results of a usability study are presented.

Iyengar, Sriram↗
NASA NTRSDate not supplied

Developing a Dashboard Interface to Display Assessment of Hazards and Risks to sUAS Flights

The Supplemental Data Services Provider-Consolidated Dashboard (SDSP-CD) is a graphical user interface (GUI) that displays the results of predictive tools in a single location. It is intended to be used in the preflight planning phase of an operation to allow users to proactively assess predicted flight hazards off-line; expanding an operator’s overall situational awareness of a flight plan and providing an opportunity for decision making and assessing the associated risks prior to flight. Hazard data and risk predictions are informative but can be complex to read and understand. However, presented visually and in relation to flight parameters (such as flight path), the nature and significance of hazards become much more evident. The SDSP-Consolidation Dashboard interface was designed to offer a means to present the results of hazard services in an easy to-use format. Two usability studies were run to explore what features might make a suite of hazard assessment services easy to use, and to assess the SDSP-CD interface. The first study evaluated the presentation of information on the GUI and the second evaluated users’ ability to understand and use the information. The studies gathered valuable information about how users approach a hazard assessment task and interpret information from the interface. Many suggestions were given for improving the interface’s information display, to allow users to more quickly understand and interpret the information being presented.

UAV display↗
NASA NTRSDate not supplied

Developing a Dashboard Interface to Display Assessment of Hazards and Risks to sUAS Flights

The Supplemental Data Services Provider-Consolidated Dashboard (SDSP-CD) is a graphical user interface (GUI) that displays the results of predictive tools in a single location. It is intended to be used in the prefight planning phase of an operation to allow users to proactively assess predicted flight hazards off-line; expanding an operator’s overall situational awareness of a flight plan and providing an opportunity for decision making and assessing the associated risks prior to flight. Hazard data and risk predictions are informative but can be complex to read and understand. However, presented visually and in relation to flight parameters (such as flight path), the nature and significance of hazards become much more evident. The SDSP-Consolidation Dashboard interface was designed to offer a means to present the results of hazard services in an easy to-use format. Two usability studies were run to explore what features might make a suite of hazard assessment services easy to use, and to assess the SDSP-CD interface. The first study evaluated the presentation of information on the GUI and the second evaluated users’ ability to understand and use the information. The studies gathered valuable information about how users approach a hazard assessment task and interpret information from the interface. Many suggestions were given for improving the interface’s information display, to allow users to more quickly understand and interpret the information being presented

UAV display↗
NASA NTRS2016

Earthdata Search Client: Usability Review Process, Results, and Implemented Changes, Using Earthdata Search Client as a Case Study

User experience and visual design are greatly improved when usability testing is performed on a periodic basis. Design decisions should be tested by real users so that application owners can understand the effectiveness of each decision and identify areas for improvement. It is important that applications be tested not just once, but as a part of a continuing process that looks to build upon previous tests. NASA's Earthdata Search Client has undergone a usability study to ensure its users' needs are being met and that users understand how to use the tool efficiently and effectively. This poster will highlight the process followed for usability study, the results of the study, and what has been implemented in light of the results to improve the application's interface.

design↗
NASA NTRSDate not supplied

Developing and Validating Measurement Scales During Pandemic Conditions: A Case Study with the Scale for Habitat Usability

The Scale for Habitat Usability (SHU) is a standardized subjective scale created for collecting user feedback on habitat/vehicle design at NASA. The second phase of the study occurred during COVID-19. The scale developers were unable to collect psychometric data in person. This was challenging because the SHU is meant to collect post-use ratings after users complete a task in a habitat. Non-traditional approaches were employed to evaluate the SHU in terms of validity and reliability.

Ian Robertson↗
NASA NTRS1987

Low-speed wind tunnel study of longitudinal stability and usable-lift improvement of a cranked wing

An exploratory low-speed investigation of a 70 deg/46 deg cranked-wing planform was undertaken to evaluate two vortex-control concepts aimed at alleviating a severe pitch up which limits the usable lift well below the C(sub L,max) of the basic wing. One concept was a strake-like extension introduced across the wing crank, whose vortex helps to stabilize the outer-wing flow and alleviate tip stall. The other was a lower-surface cavity flap employed to trap a vortex just beneath the inboard leading edge, resulting in reduced vortex lift over the inner-wing panel. Each of these concepts was shown to eliminate the high-alpha pitch up, potentially raising the maximum usable lift of the cranked wing practically to its C(sub L,max) value.

Rao, Dhanvada M.↗
NASA NTRSDate not supplied

Developing and Validating Measurement Scales During Pandemic Conditions: A Case Study with the Scale for Habitat Usability

At NASA, habitat evaluations often employ subjective measures. Some measures are frequently used, well established tools, whereas others are homegrown measures tailored to specific projects. The variety of measures used makes evaluation comparisons across projects difficult. Additionally, some of these measures are burdensome, may be too specialized, or may require an expert to use and interpret, limiting their utility. Taken together, these drawbacks suggest the need for a new measurement tool. To that purpose, a team at NASA worked on developing a new scale for measuring habitat usability, the Scale for Habitat Usability (SHU). The SHU is intended to be a quick, multi-faceted measure for evaluating habitat usability across the development lifecycle. However, like many research projects, the development of the SHU faced setbacks due to the COVID-19 pandemic. Pandemic prevention protocols precluded in-person data collection, forcing the team to take some non-traditional approaches to scale development. This paper reports the steps the team took to complete the project.

Ian Robertson↗