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All sourcesNASA NTRSDOE OSTI
NASA NTRS2016

Task Demand Variation in Air Traffic Control: Implications for Workload, Fatigue, and Performance

In air traffic control, task demand and workload have important implications for the safety and efficiency of air traffic, and remain dominant considerations. Within air traffic control, task demand is dynamic. However, research on demand transitions and subsequent controller perception and performance is limited. This research uses an air traffic control simulation to investigate the effect of task demand transitions, and the direction of those transitions, on workload and fatigue and one efficiency performance measure. Results indicate that a change in task demand appears to affect both workload and fatigue ratings, although not necessarily performance. In addition, participants' workload and fatigue ratings in equivalent task demand periods appear to change depending on the demand period preceding the time of the current ratings. Further research is needed to enhance understanding of demand transition and workload history effects on operator experience and performance, in both air traffic control and other safety-critical domains.

workload history↗
NASA NTRS2001

Identification of Communication and Coordination Issues in the US Air Traffic Control System

Today's air traffic control system is approaching the point of saturation, as evidenced by increasing delays across the National Airspace System (NAS). There exists an opportunity to enhance NAS efficiency and reduce delays by improving strategic communication throughout the ATC system. Although several measures have been taken to improve communication (e.g., Collaborative Decision Making tools), communication issues between ATC facilities remain. It is hypothesized that by identifying the key issues plaguing inter-facility strategic communication, steps can be taken to enhance these communications, and therefore ATC system efficiency. In this report, a series of site visits were performed at Boston and New York ATC facilities as well as at the Air Traffic Control System Command Center. The results from these site visits were used to determine the current communication and coordination structure of Traffic Management Coordinators, who hold a pivotal role in inter-facility communications. Several themes emerged from the study, including: ambiguity of organizational structure in the current ATC system, awkward coordination between ATC facilities, information flow issues, organizational culture issues, and negotiation behaviors used to cope with organizational culture issues.

Davison, Hayley J.↗
NASA NTRS1994

Conflict-free trajectory planning for air traffic control automation

As the traffic demand continues to grow within the National Airspace System (NAS), the need for long-range planning (30 minutes plus) of arrival traffic increases greatly. Research into air traffic control (ATC) automation at ARC has led to the development of the Center-TRACON Automation System (CTAS). CTAS determines optimum landing schedules for arrival traffic and assists controllers in meeting those schedules safely and efficiently. One crucial element in the development of CTAS is the capability to perform long-range (20 minutes) and short-range (5 minutes) conflict prediction and resolution once landing schedules are determined. The determination of conflict-free trajectories within the Center airspace is particularly difficult because of large variations in speed and altitude. The paper describes the current design and implementation of the conflict prediction and resolution tools used to generate CTAS advisories in Center airspace. Conflict criteria (separation requirements) are defined and the process of separation prediction is described. The major portion of the paper will describe the current implementation of CTAS conflict resolution algorithms in terms of the degrees of freedom for resolutions as well as resolution search techniques. The tools described in this paper have been implemented in a research system designed to rapidly develop and evaluate prototype concepts and will form the basis for an operational ATC automation system.

Slattery, Rhonda↗
NASA NTRS2017

Assessment of Air Traffic Controller Acceptability of Aircrew Route Change Requests

NASA developed the traffic aware strategic aircrew requests concept for a cockpit automation that identifies route improvements and advises the aircrew to request the change from the air traffic controller. In order to increase the chance of air traffic control approval, the automation ensures that the route is clear of known traffic, weather, and airspace restrictions. Hence the technology is anticipated to provide benefits in areas such as flight efficiency, flight schedule compliance, passenger comfort, and pilot and controller workload. In support of a field trial of a prototype of the technology, observations were conducted at the Atlanta and Jacksonville air traffic control centers to identify the main factors that affect the acceptability of aircrew requests by air traffic controllers. Observers shadowed air traffic controllers as the test flight pilot made pre-scripted requests to invoke acceptability issues and then they interviewed voluntarily fifty controllers with experience ranging from one to thirty-five years. The most common reason for rejecting requests is conflicting with traffic followed by violating air traffic procedures, increasing sector workload, and conflicting with major arrival and departure flows and flow restrictions. Quantitative parameters such as the distance that a route should maintain from sector boundaries and special use airspace were identified and recommended for inclusion in the automation.

Flight Optimization; Field Trial↗
NASA NTRS2017

Assessment of Air Traffic Controller Acceptability of Aircrew Route Change Requests

NASA developed the traffic aware strategic aircrew requests concept for a cockpit automation that identifies route improvements and advises the aircrew to request the change from the air traffic controller. In order to increase the chance of air traffic control approval, the automation ensures that the route is clear of known traffic, weather, and airspace restrictions. Hence the technology is anticipated to provide benefits in areas such as flight efficiency, flight schedule compliance, passenger comfort, and pilot and controller workload. In support of a field trial of a prototype of the technology, observations were conducted at the Atlanta and Jacksonville air traffic control centers to identify the main factors that affect the acceptability of aircrew requests by air traffic controllers. Observers shadowed air traffic controllers as the test flight pilot made pre-scripted requests to invoke acceptability issues and then they interviewed voluntarily fifty controllers with experience ranging from one to thirty-five years. The most common reason for rejecting requests is conflicting with traffic followed by violating air traffic procedures, increasing sector workload, and conflicting with major arrival and departure flows and flow restrictions. Quantitative parameters such as the distance that a route should maintain from sector boundaries and special use airspace were identified and recommended for inclusion in the automation.

Flight Optimization; Field Trial↗
NASA NTRS1977

Multiple curved descending approaches and the air traffic control problem

A terminal area air traffic control simulation was designed to study ways of accommodating increased air traffic density. The concepts that were investigated assumed the availability of the microwave landing system and data link and included: (1) multiple curved descending final approaches; (2) parallel runways certified for independent and simultaneous operation under IFR conditions; (3) closer spacing between successive aircraft; and (4) a distributed management system between the air and ground. Three groups each consisting of three pilots and two air traffic controllers flew a combined total of 350 approaches. Piloted simulators were supplied with computer generated traffic situation displays and flight instruments. The controllers were supplied with a terminal area map and digital status information. Pilots and controllers also reported that the distributed management procedure was somewhat more safe and orderly than the centralized management procedure. Flying precision increased as the amount of turn required to intersect the outer mark decreased. Pilots reported that they preferred the alternative of multiple curved descending approaches with wider spacing between aircraft to closer spacing on single, straight in finals while controllers preferred the latter option. Both pilots and controllers felt that parallel runways are an acceptable way to accommodate increased traffic density safely and expeditiously.

Hart, S. G.↗
NASA NTRS2009

Measurement of Temporal Awareness in Air Traffic Control

Temporal awareness, or level 3 situation awareness, is critical to successful control of air traffic, yet the construct remains ill-defined and difficult to measure. This research sought evidence for air traffic controllers awareness of temporal characteristics of their tasks in data from a high-fidelity system evaluation simulation. Five teams of controllers worked on four scenarios with different traffic load. Several temporal parameters were defined for each task controllers performed during a simulation run and their actions on the tasks were timed relative to them. Controllers showed a strong tendency to prioritize tasks according to a first come, first served principle. This trend persisted as task load increased. Also evident was awareness of the urgency of tasks, as tasks with impending closing of a window of opportunity were performed before tasks that had longer time available before closing of the window.

Rantanen, E.M.↗
NASA NTRS1991

Airborne Four-Dimensional Flight Management in a Time-based Air Traffic Control Environment

Advanced Air Traffic Control (ATC) systems are being developed which contain time-based (4D) trajectory predictions of aircraft. Airborne flight management systems (FMS) exist or are being developed with similar 4D trajectory generation capabilities. Differences between the ATC generated profiles and those generated by the airborne 4D FMS may introduce system problems. A simulation experiment was conducted to explore integration of a 4D equipped aircraft into a 4D ATC system. The NASA Langley Transport Systems Research Vehicle cockpit simulator was linked in real time to the NASA Ames Descent Advisor ATC simulation for this effort. Candidate procedures for handling 4D equipped aircraft were devised and traffic scenarios established which required time delays absorbed through speed control alone or in combination with path stretching. Dissimilarities in 4D speed strategies between airborne and ATC generated trajectories were tested in these scenarios. The 4D procedures and FMS operation were well received by airline pilot test subjects, who achieved an arrival accuracy at the metering fix of 2.9 seconds standard deviation time error. The amount and nature of the information transmitted during a time clearance were found to be somewhat of a problem using the voice radio communication channel. Dissimilarities between airborne and ATC-generated speed strategies were found to be a problem when the traffic remained on established routes. It was more efficient for 4D equipped aircraft to fly trajectories with similar, though less fuel efficient, speeds which conform to the ATC strategy. Heavy traffic conditions, where time delays forced off-route path stretching, were found to produce a potential operational benefit of the airborne 4D FMS.

Williams, David H.↗
NASA NTRS2011

Automated Air Traffic Control Operations with Weather and Time-Constraints: A First Look at (Simulated) Far-Term Control Room Operations

In this paper we discuss results from a recent high fidelity simulation of air traffic control operations with automated separation assurance in the presence of weather and time-constraints. We report findings from a human-in-the-loop study conducted in the Airspace Operations Laboratory (AOL) at the NASA Ames Research Center. During four afternoons in early 2010, fifteen active and recently retired air traffic controllers and supervisors controlled high levels of traffic in a highly automated environment during three-hour long scenarios, For each scenario, twelve air traffic controllers operated eight sector positions in two air traffic control areas and were supervised by three front line managers, Controllers worked one-hour shifts, were relieved by other controllers, took a 3D-minute break, and worked another one-hour shift. On average, twice today's traffic density was simulated with more than 2200 aircraft per traffic scenario. The scenarios were designed to create peaks and valleys in traffic density, growing and decaying convective weather areas, and expose controllers to heavy and light metering conditions. This design enabled an initial look at a broad spectrum of workload, challenge, boredom, and fatigue in an otherwise uncharted territory of future operations. In this paper we report human/system integration aspects, safety and efficiency results as well as airspace throughput, workload, and operational acceptability. We conclude that, with further refinements. air traffic control operations with ground-based automated separation assurance can be an effective and acceptable means to routinely provide very high traffic throughput in the en route airspace.

Prevot, Thomas↗
NASA NTRSDate not supplied

Identifying Common Use Cases across Extensible Traffic Management (xTM) for Interactions with Air Traffic Controllers

NASA’s Extensible Traffic Management (xTM) builds on the foundation and the architecture of Unmanned Aircraft Systems (UAS) Traffic Management (UTM) concept and extends it broadly to other domains, such as Advanced / Urban Air Mobility (AAM/UAM) and Upper Class E Traffic Management (ETM). These xTM concepts assume the ability to fly in airspace that is authorized to operate solely under xTM services and mostly without any air traffic control (ATC) support. However, they also assume circumstances in which the xTM vehicles would need to operate in conventional ATC-managed airspace, both during nominal and off-nominal scenarios. Due to the vast differences in the xTM vehicle performances and missions, there is a concern that ATC may have difficulty in safely managing the xTM traffic and providing appropriate services to all vehicles, unless a consistent set of roles, procedures, and data exchange requirements are defined across the diverse set of xTM vehicle operations. In this paper, we describe a set of use cases that have been identified in UTM, AAM/UAM, and ETM operations that are related to ATC interactions, and we propose to categorize these use cases across xTM domains based on common trigger events. Organizing the use cases from the perspective of ATC roles per each trigger event is expected to provide the first step in discovering common procedures and data requirements across xTM domains that could help ease the controllers’ cognitive task load and allow them to manage these interactions more safely.

Extensible Traffic Management (xTM)↗
NASA NTRS2001

Method and System For an Automated Tool for En Route Traffic Controllers

A method and system for a new automation tool for en route air traffic controllers first finds all aircraft flying on inefficient routes, then determines whether it is possible to save time by bypassing some route segments, and finally whether the improved route is free of conflicts with other aircraft. The method displays all direct-to eligible aircraft to an air traffic controller in a list sorted by highest time savings. By allowing the air traffic controller to easily identify and work with the highest pay-off aircraft, the method of the present invention contributes to a significant increase in both air traffic controller and aircraft productivity. A graphical computer interface (GUI) is used to enable the air traffic controller to send the aircraft direct to a waypoint or fix closer to the destination airport by a simple point and click action.

Heinz Erzberger↗
NASA NTRS2001

Method and system for an automated tool for en route traffic controllers

A method and system for a new automation tool for en route air traffic controllers first finds all aircraft flying on inefficient routes, then determines whether it is possible to save time by bypassing some route segments, and finally whether the improved route is free of conflicts with other aircraft. The method displays all direct-to eligible aircraft to an air traffic controller in a list sorted by highest time savings. By allowing the air traffic controller to easily identify and work with the highest pay-off aircraft, the method of the present invention contributes to a significant increase in both air traffic controller and aircraft productivity. A graphical computer interface (GUI) is used to enable the air traffic controller to send the aircraft direct to a waypoint or fix closer to the destination airport by a simple point and click action.

Erzberger, Heinz↗
NASA NTRS2007

Situational Leadership in Air Traffic Control

In high-risk environments such as air traffic control, leadership on different levels plays a certain role in establishing, promoting, and maintaining a good safety culture. The current study aimed to investigate how leadership styles, leadership style adaptability, and over and under task leadership behavior differed across situations, operative conditions, leadership structures, and working tasks in an air traffic control setting. Study locations were two air traffic control centers in Sweden with different operational conditions and leadership structures, and an administrative air traffic management unit. Leadership was measured with a questionnaire based on Leader Effectiveness and Adaptability Description (LEAD; Blanchard, Zigarmi & Zigarmi, 2003; Hersey & Blanchard, 1988). The results showed that the situation had strong impact on the leadership in which the leadership behavior was more relationship oriented in Success and Group situations than in Hardship and Individual situations. The leadership adaptability was further superior in Success and Individual situations compared with Hardship and Group situations. Operational conditions, leadership structures and working tasks were, on the other hand, not associated with leadership behavior.

Arvidsson, Marcus↗
NASA NTRS1986

Ground-based time-guidance algorithm for control of airplanes in a time-metered air traffic control environment: A piloted simulation study

The rapidly increasing costs of flight operations and the requirement for increased fuel conservation have made it necessary to develop more efficient ways to operate airplanes and to control air traffic for arrivals and departures to the terminal area. One concept of controlling arrival traffic through time metering has been jointly studied and evaluated by NASA and ONERA/CERT in piloted simulation tests. From time errors attained at checkpoints, airspeed and heading commands issued by air traffic control were computed by a time-guidance algorithm for the pilot to follow that would cause the airplane to cross a metering fix at a preassigned time. These tests resulted in the simulated airplane crossing a metering fix with a mean time error of 1.0 sec and a standard deviation of 16.7 sec when the time-metering algorithm was used. With mismodeled winds representing the unknown in wind-aloft forecasts and modeling form, the mean time error attained when crossing the metering fix was increased and the standard deviation remained approximately the same. The subject pilots reported that the airspeed and heading commands computed in the guidance concept were easy to follow and did not increase their work load above normal levels.

Knox, C. E.↗
NASA NTRS1974

Simulation of traffic control signal systems

In recent years there has been considerable interest in the development and testing of control strategies for networks of urban traffic signal systems by simulation. Simulation is an inexpensive and timely method for evaluating the effect of these traffic control strategies since traffic phenomena are too complex to be defined by analytical models and since a controlled experiment may be hazardous, expensive, and slow in producing meaningful results. This paper describes the application of an urban traffic corridor program, to evaluate the effectiveness of different traffic control strategies for the Massachusetts Avenue TOPICS Project.

Connolly, P. J.↗