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Identifying Human Factors Research for Unmanned Aircraft Systems and Advanced Air Mobility

This paper identifies some of the key human factors (HF) challenges when integrating Unmanned Aircraft Systems (UAS) and Advanced Air Mobility (AAM) into the civil airspace. Unique HF considerations—those which are derived from the key differentiating aspects of UAS/AAM compared to conventional aviation—are the primary basis for identifying HF research opportunities. By identifying what makes UAS and AAM fundamentally different from conventional aviation, from a human integration perspective, HF research can be targeted to effectively inform best practices, standards, policy, guidance, and regulations associated with aircraft and air traffic systems and operations. HF research areas are discussed within the following topic areas: Sustained low-altitude operations; loss of natural sensing; novel aircraft; novel operations; link management and lost link; link performance; distributed pilot teams; and increased automation. The identified research descriptions are intended to serve as illustrative examples of what research is fundamental, and why. They are not intended to prescribe, prioritize or exclude research.

AAM↗

Identifying Human Factors Research for Unmanned Aircraft Systems (UAS) and Advanced Air Mobility (AAM)

This paper identifies some of the key human factors (HF) challenges when integrating Unmanned Aircraft Systems (UAS) and Advanced Air Mobility (AAM) into the civil airspace. Unique HF considerations—those which are derived from the key differentiating aspects of UAS/AAM compared to conventional aviation—are the primary basis for identifying HF research opportunities. By identifying what makes UAS and AAM fundamentally different from conventional aviation, from a human integration perspective, HF research can be targeted to effectively inform best practices, standards, policy, guidance, and regulations associated with aircraft and air traffic systems and operations. HF research areas are discussed within the following topic areas: Sustained low-altitude operations; loss of natural sensing; novel aircraft; novel operations; link management and lost link; link performance; distributed pilot teams; and increased automation. The identified research descriptions are intended to serve as illustrative examples of what research is fundamental, and why. They are not intended to prescribe, prioritize or exclude research.

AAM↗

Advanced Air Mobility (AAM) Vertiport Automation Trade Study

The NASA Advanced Air Mobility (AAM) Vertiport Automation Trade Study seeks to understand the barriers to scaling AAM takeoff and landing facilities, described in this study as vertiplaces. This trade study provides an overview of AAM, vertiplaces, and insight into the gaps in capability, regulatory certainty, and knowledge needed to sufficiently manage the volume of expected traffic anticipated for vertiplaces. The study also outlines potential mitigations to those gaps based on research conducted by the project team and interviews with 23 individuals in government and industry. In this report, the elements that make up a vertiport are discussed. The study then defines a vertiplace and introduces a concept for vertiplace categorization based on capability. Capability gaps and mitigations to increasing scale and automation of vertiplaces are then discussed based around four cross-cutting themes the research of our project team found in the interviews and research: Technology, Physical Infrastructure, Policy, and Community Acceptance. The study then concludes by discussing topics requiring further research that were identified by interviewees.

Vertiport↗

Airborne Trajectory Management (ABTM): A Blueprint for Greater Autonomy in Air Traffic Management

The aviation users of the National Airspace System (NAS) - the airlines, General Aviation (GA), the military and, most recently, operators of Unmanned Aircraft Systems (UAS) - are constrained in their operations by the design of the current paradigm for air traffic control (ATC). Some of these constraints include ATC preferred routes, departure fix restrictions and airspace ground delay programs. As a result, most flights cannot operate on their most efficient business trajectories and a great many flights are delayed even getting into the air, which imposes a significant challenge to maintaining efficient flight and network operations. Rather than accepting ever more sophisticated scheduling solutions to accommodate the existing constraints in the airspace, a series of increasingly capable airborne technologies, integrated with planned improvements in the ground system through the Federal Aviation Administration (FAA) Next Generation Air Traffic Management System (NextGen) programs, could produce much greater operational flexibility for flight path optimization by the aviation system users. These capabilities, described in research coming out of NASA's Aeronautics Research Mission Directorate, can maintain or improve operational safety while taking advantage of air and ground NextGen technologies in novel ways. The underlying premise is that the nation's physical airspace is still abundant and underused, and that the delays and inefficient flight operations resulting from artificial structure in airspace use and procedural constraints on those operations may not be necessary for safe and efficient flight. This article is not an indictment of today's NAS or the people who run it. Indeed, it is an exceptional achievement that Air Traffic Management (ATM) - the complex human/machine conglomeration of communications, navigation and surveillance equipment and the rules and procedures for controlling traffic in the airspace - has both the capacity and enables the degree of efficiency in air travel that it does. But it is also true that sixty years of the "radar religion" (i.e., reliance on radar-based command and control) has produced several generations of ATM system operators and researchers who believe that introducing automation within the existing functional structure of ATM is the only way to "modernize" the system. Even NextGen, which began as a proposal for "transformational" change in the way ATC is performed, has morphed over the last decade and a half to become just the inclusion of Global Positioning System (GPS) for navigation, Automatic Dependent Surveillance Broadcast (ADS-B) for surveillance, and Data Communications (Data Comm) for communications, while still operating in rigidly structured airspace with human controllers being responsible for separation and traffic flow management (TFM) within defined sectors of airspace, using the same horizontal separation standards that have been in use since raw primary radar was introduced in the 1950s. No system as massive as the current NAS ATM can be replaced with a better system while simultaneously meeting the transportation and other aviation needs of the nation. A new generation of more flexible operations must emerge and yet coexist in harmony with the current operation (i.e., share the same airspace without segregation), thereby enabling a long-term transformation to take place in the way increasing numbers of flights are handled. Market forces will be the ultimate driver of this transformation, and investment realities mandate that real benefits must accrue to the first operators to adopt these new capabilities. In fact, the kinds of missions envisioned in the emerging world of UAS operations, unachievable under conventional ATM, demand that this transformation take place. Airborne Trajectory Management (ABTM) is proposed as a series of transformational steps leading to vastly increased flexibility in flight operations and capacity in the airspace to accommodate many varied airspace uses while improving safety. As will be described, ABTM enables the gradual emergence of a new paradigm for user-based trajectory management in ATM that brings tangible benefits to equipped operators at every step while leveraging the air and ground investments of NextGen. There are five steps in this ABTM transformation.1 NASA has extensively studied the first and last of these steps, and a roadmap of increasing capabilities and benefits is proposed for bridging between these operational concepts.

Cotton, William B.↗

Designing a Flight Test of a Flight Path Management System for Advanced Air Mobility Research

The National Aeronautics and Space Administration (NASA) has completed a flight test to evaluate the performance of an onboard prototype automation system operating in future high density urban airspace. The test was part of a research investigation of the Urban Air Mobility (UAM) concept, with a focus on a future environment having hundreds of simultaneous operations over a metropolitan area. The complexity of this future UAM airspace may require automation capable of replanning an aircraft’s path in the presence of traffic and other changing constraints. A live-virtual-constructive (LVC) approach was used to conduct the test. Prototype automation technology was integrated into one of the two live aircraft, which were combined with virtual traffic to create a mixed reality environment at the target airspace density. In-flight evaluation enabled verification of the automation’s functions and discovery of any unexpected behaviors resulting from its operation in an actual flight environment. The in-flight evaluation also provided data for validation of air traffic simulations. This paper discusses the design, methodology, and challenges overcome to conduct a successful flight test. Remaining challenges, future work, and recommendations to improve the flight test capability are also discussed.

Advanced Air Mobility↗

A flight test design for studying airborne applications of air to ground duplex data link communications

The Automatic En Route Air Traffic Control (AERA) and the Advanced Automated System (AAS) of the NAS plan, call for utilization of data links for such items as computer generated flight clearances, enroute minimum safe altitude warnings, sector probes, out of conformance check, automated flight services, and flow management of advisories. A major technical challenge remaining is the integration, flight testing, and validation of data link equipment and procedures in the aircraft cockpit. The flight test organizational chart, was designed to have the airplane side of data link experiments implemented in the NASA Langley Research Center (LaRC) experimental Boeing 737 airplane. This design would enable investigations into implementation of data link equipment and pilot interface, operations, and procedures. The illustrated ground system consists of a work station with links to a national weather database and a data link transceiver system. The data link transceiver system could be a Mode-S transponder, ACARS, AVSAT, or another type of radio system such as the military type HF data link. The airborne system was designed so that a data link transceiver, workstation, and touch panel could be interfaced with an input output processor to the aircraft system bus and thus have communications access to other digital airplane systems.

Scanlon, Charles H.↗

Understanding Crew Decision-Making in the Presence of Complexity: A Flight Simulation Experiment

Crew decision making and response have long been leading causal and contributing factors associated with aircraft accidents. Further, it is anticipated that future aircraft and operational environments will increase exposure to risks related to these factors if proactive steps are not taken to account for ever-increasing complexity. A flight simulation study was designed to collect data to help in understanding how complexity can, or may, be manifest. More specifically, an experimental apparatus was constructed that allowed for manipulation of information complexity and uncertainty, while also manipulating operational complexity and uncertainty. Through these manipulations, and the aid of experienced airline pilots, several issues have been discovered, related most prominently to the influence of information content, quality, and management. Flight crews were immersed in an environment that included new operational complexities suggested for the future air transportation system as well as new technological complexities (e.g. electronic flight bags, expanded data link services, synthetic and enhanced vision systems, and interval management automation). In addition, a set of off-nominal situations were emulated. These included, for example, adverse weather conditions, traffic deviations, equipment failures, poor data quality, communication errors, and unexpected clearances, or changes to flight plans. Each situation was based on one or more reference events from past accidents or incidents, or on a similar case that had been used in previous developmental tests or studies. Over the course of the study, 10 twopilot airline crews participated, completing over 230 flights. Each flight consisted of an approach beginning at 10,000 ft. Based on the recorded data and pilot and research observations, preliminary results are presented regarding decision-making issues in the presence of the operational and technological complexities encountered during the flights.

Young, Steven D.↗

Urban Air Mobility System Testbed Using CAVE Virtual Reality Environment

Urban Air Mobility (UAM) refers to a system of air passenger and small cargo transportation within an urban area. The UAM framework also includes other urban Unmanned Aerial Systems (UAS) services that will be supported by a mix of onboard, ground, piloted, and autonomous operations. Over the past few years UAM research has gained wide interest from companies and federal agencies as an on-demand innovative transportation option that can help reduce traffic congestion and pollution as well as increase mobility in metropolitan areas. The concepts of UAM/UAS operation in the National Airspace System (NAS) remains an active area of research to ensure safe and efficient operations. With new developments in smart vehicle design and infrastructure for air traffic management, there is a need for methods to integrate and test various components of the UAM framework. In this work, we report on the development of a virtual reality (VR) testbed using the Cave Automatic Virtual Environment (CAVE) technology for human-automation teaming and airspace operation research of UAM. Using a four-wall projection system with motion capture, the CAVE provides an immersive virtual environment with real-time full body tracking capability. We created a virtual environment consisting of San Francisco city and a vertical take-off-and-landing passenger aircraft that can fly between a downtown location and the San Francisco International Airport. The aircraft can be operated autonomously or manually by a single pilot who maneuvers the aircraft using a flight control joystick. The interior of the aircraft includes a virtual cockpit display with vehicle heading, location, and speed information. The system can record simulation events and flight data for post-processing. The system parameters are customizable for different flight scenarios; hence, the CAVE VR testbed provides a flexible method for development and evaluation of UAM framework.

Marayong, Panadda↗

The Effect of Shared Information on Pilot/Controller And Controller/Controller Interactions

In order to respond to the increasing demand on limited airspace system resources, a number of applications of information technology have been proposed, or are under investigation, to improve the efficiency, capacity and reliability of ATM (Asynchronous Transfer Mode) operations. Much of the attention in advanced ATM technology has focused on advanced automation systems or decision aiding systems to improve the performance of individual Pilots or Controllers. However, the most significant overall potential for information technology appears to he in increasing the shared information between human agents such as Pilots, Controllers or between interacting Controllers or traffic flow managers. Examples of proposed shared information systems in the US include; Controller Pilot Databank Communication (CPDLC), Traffic Management Advisor (TMA); Automatic Dependent Surveillance (ADS); Collaborative Decision Making (CDM) and NAS Level Common Information Exchange. Air Traffic Management is fundamentally a human centered process consisting of the negotiation, execution and monitoring of contracts between human agents for the allocation of limited airspace, runway and airport surface resources. The decision processes within ATM tend to be Semistructured. Many of the routine elements in ATM decision making on the part of the Controllers or Pilots are well Structured and can be represented by well defined rules or procedures. However in disrupted conditions, the ATM decision processes are often Unstructured and cannot be reduced to a set of discrete rules. As a consequence, the ability to automate ATM processes will be limited and ATM will continue to be a human centric process where the responsibility and the authority for the negotiation will continue to rest with human Controllers and Pilots. The use of information technology to support the human decision process will therefore be an important aspect of ATM modernization. The premise of many of the proposed shared information systems is that the performance of ATM operations will improve with an increase in Shared Situation Awareness between agents (Pilots, Controller, Dispatchers). This will allow better informed control decisions and an improved ability to negotiate between agents. A common information basis may reduce communication load and may increase the level of collaboration in the decision process. In general, information sharing is expected to have advantages for all agents within the system. However there are important questions which remain to be,addressed. For example: What shared information is most important for developing effective Shared Situation Awareness? Are there issues of information saturation? Does information parity create ambiguity in control authority? Will information sharing induce undesirable or unstable gaming behavior between agents? This paper will explore the effect of current and proposed information sharing between different ATM agents. The paper will primarily concentrate on bilateral tactical interactions between specific agents (Pilot/Controller; Controller/Controller; Pilot/Dispatcher; Controller/Dispatcher) however it will also briefly discuss multilateral interaction and more strategic interactions.

Hansman, R. John↗

Data Mining for Understanding and Impriving Decision-Making Affecting Ground Delay Programs

The continuous growth in the demand for air transportation results in an imbalance between airspace capacity and traffic demand. The airspace capacity of a region depends on the ability of the system to maintain safe separation between aircraft in the region. In addition to growing demand, the airspace capacity is severely limited by convective weather. During such conditions, traffic managers at the FAA's Air Traffic Control System Command Center (ATCSCC) and dispatchers at various Airlines' Operations Center (AOC) collaborate to mitigate the demand-capacity imbalance caused by weather. The end result is the implementation of a set of Traffic Flow Management (TFM) initiatives such as ground delay programs, reroute advisories, flow metering, and ground stops. Data Mining is the automated process of analyzing large sets of data and then extracting patterns in the data. Data mining tools are capable of predicting behaviors and future trends, allowing an organization to benefit from past experience in making knowledge-driven decisions. The work reported in this paper is focused on ground delay programs. Data mining algorithms have the potential to develop associations between weather patterns and the corresponding ground delay program responses. If successful, they can be used to improve and standardize TFM decision resulting in better predictability of traffic flows on days with reliable weather forecasts. The approach here seeks to develop a set of data mining and machine learning models and apply them to historical archives of weather observations and forecasts and TFM initiatives to determine the extent to which the theory can predict and explain the observed traffic flow behaviors.

data mining↗

Accrued Delay Application in Trajectory-Based Operations

The air traffic management system lacks integration among its elements often due to using inconsistent information, models, and metrics about the traffic. Transitioning to trajectory-based operations, whereby flights are managed by full trajectories in space and time, will enable more integration, with the help of increased automation. Building on trajectory-based operations, an "accrued delay" metric is proposed, which continuously measures the amount of delay that a flight has accumulated up to the current time, including delays incurred during the current flight and inherited from previous flights through the turnaround process. Through a time-based metering and scheduling example, we show how using accrued delay as a metric can help integrate the decision-making across multiple decision horizons, leading to more efficient and balanced access to airspace services. We show that when prioritizing flights that have already accrued high delay because of a constrained runway resource, significant gains are achieved in terms of reducing total delay and its variance. We studied the sensitivity of these gains to numerous factors, such as time-based versus distance-based horizons, horizon size, and errors in conformance to scheduled times.

delay; trajectory-based operations; time-based flo↗

Accrued Delay Application in Trajectory-Based Operations

The air traffic management system lacks integration among its elements often due to using inconsistent information, models, and metrics about the traffic. Transitioning to trajectory-based operations, whereby flights are managed by full trajectories in space and time, will enable more integration, with the help of increased automation. Building on trajectory-based operations, an "accrued delay" metric is proposed, which continuously measures the amount of delay that a flight has accumulated up to the current time, including delays incurred during the current flight and inherited from previous flights through the turnaround process. Through a time-based metering and scheduling example, we show how using accrued delay as a metric can help integrate the decision-making across multiple decision horizons, leading to more efficient and balanced access to airspace services. We show that when prioritizing flights that have already accrued high delay because of a constrained runway resource, significant gains are achieved in terms of reducing total delay and its variance. We studied the sensitivity of these gains to numerous factors, such as time-based versus distance-based horizons, horizon size, and errors in conformance to scheduled times.

Idris, Husni↗

Airspace Automation Flight Tabletop Exercise

Interconnections of new systems are needed for airspace automation capabilities required in Urban Air Mobility (UAM). FAA Concept of Operations (CONOPS) V1.0 shows Provider of Services for UAM (PSU) at the center of the notional architecture; however, the functional role of the PSU in data exchange and the path to get there is unclear. In partnership with Wisk Aero, Avision, ANRA, Collins Aerospace, OneSky, SkyGrid, and AURA, the NASA National Campaign held discussions and tabletop exercises to test the functional allocations and work flows between an aircraft operator, airspace providers, Command and Control Communication Service Providers (C2CSP), and FAA air traffic in a real-world scenario. The exercise included preplanning and execution of a passenger mission with nominal, contingency, and conflict management scenarios for initial UAM operations. This working paper describes initial conditions for the flight tabletop exercise, exercise summaries, lessons learned, and recommendations for future work.

National Campaign↗

Who's Got the Bridge? - Towards Safe, Robust Autonomous Operations at NASA Langley's Autonomy Incubator

NASA aeronautics research has made decades of contributions to aviation. Both aircraft and air traffic management (ATM) systems in use today contain NASA-developed and NASA sponsored technologies that improve safety and efficiency. Recent innovations in robotics and autonomy for automobiles and unmanned systems point to a future with increased personal mobility and access to transportation, including aviation. Automation and autonomous operations will transform the way we move people and goods. Achieving this mobility will require safe, robust, reliable operations for both the vehicle and the airspace and challenges to this inevitable future are being addressed now in government labs, universities, and industry. These challenges are the focus of NASA Langley Research Center's Autonomy Incubator whose R&D portfolio includes mission planning, trajectory and path planning, object detection and avoidance, object classification, sensor fusion, controls, machine learning, computer vision, human-machine teaming, geo-containment, open architecture design and development, as well as the test and evaluation environment that will be critical to prove system reliability and support certification. Safe autonomous operations will be enabled via onboard sensing and perception systems in both data-rich and data-deprived environments. Applied autonomy will enable safety, efficiency and unprecedented mobility as people and goods take to the skies tomorrow just as we do on the road today.

Allen, B. Danette↗

Airspace Performance Observations of Scalable Autonomous Operations in a High Density Vertiplex Simulation

The National Aeronautics and Space Administration’s (NASA’s) High Density Vertiplex (HDV) sub- project aims to develop and demonstrate progressive automation technologies that contribute to the Advanced Air Mobility (AAM) concept. Using Human-and-Hardware-In-The- Loop (HHITL) techniques, HDV demonstrates initial vertiport automation services at vertiports with increased air traffic volume in both simulated and live test environments. In 2023, the Scalable Autonomous Operations (SAO) simulation was conducted in which prototype vertiport, airspace, and ground control station technologies were assessed on technical performance. During the SAO simulation, an observational study captured an initial impression of the HDV airspace performance, potential disruptions to the airspace, and highlighted some capability and procedural gaps. Observations took place in two parts. In the first part, five scenario use cases (Nominal, Missed Approach, Speed Change, Divert, and Multi- Aircraft Divert) were conducted with three human operator roles (Vertiport Manager, Fleet Manager, and Ground Control Station Operator). Researchers collected metrics on throughput, closest point of approach, and airborne delay. In the second part of the study, the Missed Approach scenario was observed under three traffic density levels (20, 40, and 60 operations per hour) to challenge the automation to correctly identify slots in the vertiport arrival schedule. The results showed that the automation successfully found a slot for the Missed Approach vehicle in the 20 operations per hour condition, after some delay it found one in the 40 condition, and it did not find one in the 60 condition. The observations of technical and human performance throughout the five scenario use cases and the Missed Approach case study indicated that for HDV to increase traffic density and maintain or increase throughput, airspace monitoring services should be able to detect and resolve conflicts between aircraft. Furthermore, the roles and responsibilities of human operators need additional definition when it comes to responding to vehicle conflicts.

advanced air mobility↗

Airspace Performance Observations of Scalable Autonomous Operations in a High Density Vertiplex Simulation

The National Aeronautics and Space Administration’s (NASA’s) High Density Vertiplex (HDV) subproject aims to develop and demonstrate progressive automation technologies that contribute to the Advanced Air Mobility (AAM) concept. Using Human-and-Hardware-In-TheLoop (HHITL) techniques, HDV demonstrates initial vertiport automation services at vertiports with increased air traffic volume in both simulated and live test environments. In 2023, the Scalable Autonomous Operations (SAO) simulation was conducted in which prototype vertiport, airspace, and ground control station technologies were assessed on technical performance. During the SAO simulation, an observational study captured an initial impression of the HDV airspace performance, potential disruptions to the airspace, and highlighted some capability and procedural gaps. Observations took place in two parts. In the first part, five scenario use cases (Nominal, Missed Approach, Speed Change, Divert, and MultiAircraft Divert) were conducted with three human operator roles (Vertiport Manager, Fleet Manager, and Ground Control Station Operator). Researchers collected metrics on throughput, closest point of approach, and airborne delay. In the second part of the study, the Missed Approach scenario was observed under three traffic density levels (20, 40, and 60 operations per hour) to challenge the automation to correctly identify slots in the vertiport arrival schedule. The results showed that the automation successfully found a slot for the Missed Approach vehicle in the 20 operations per hour condition, after some delay it found one in the 40 condition, and it did not find one in the 60 condition. The observations of technical and human performance throughout the five scenario use cases and the Missed Approach case study indicated that for HDV to increase traffic density and maintain or increase throughput, airspace monitoring services should be able to detect and resolve conflicts between aircraft. Furthermore, the roles and responsibilities of human operators need additional definition when it comes to responding to vehicle conflicts.

Advanced Air Mobility↗

A Flight Replanning Tool for Terminal Area Urban Air Mobility Operations

In this presentation we describe and evaluate a flight replanning tool, called the trial planner, for terminal area air transport applications. The trial planner employs predefined airspace structures to generate rerouting options between vertiports. In a simplified definition, vertiports are facilities that provide services for managing the take-off and landing of autonomous or manned electric vertical take-off or landing (eVTOL) aircraft. The airspace structures involved in our test cases are arrival routes that consist of predefined entry points to which a transitional path is computed dynamically from the current position of the aircraft. Rerouting options include the transitional path and approach segment along the arrival route; these rerouting options are not vetted for potential conflicts with other operations until a human operator commits to a choice and forwards the flight plan modification for approval from an automated airspace management service. A selected rerouting option is executed by loading a flight plan file to the aircraft ground control station. We conducted a qualitative evaluation of the trial planner using ratings provided by flight crews and air transportation human factors experts with relevant experience from air traffic control. Evaluation criteria included trust in the route recommendations and adequate explanation for the route options. We detail the logic and implementation of the trial planner, as well as report the results of the evaluation of the implementation herein.

Trial planning↗

Trajectory Specification for High-Capacity Air Traffic Control

In the current air traffic management system, the fundamental limitation on airspace capacity is the cognitive ability of human air traffic controllers to maintain safe separation with high reliability. The doubling or tripling of airspace capacity that will be needed over the next couple of decades will require that tactical separation be at least partially automated. Standardized conflict-free four-dimensional trajectory assignment will be needed to accomplish that objective. A trajectory specification format based on the Extensible Markup Language is proposed for that purpose. This format can be used to downlink a trajectory request, which can then be checked on the ground for conflicts and approved or modified, if necessary, then uplinked as the assigned trajectory. The horizontal path is specified as a series of geodetic waypoints connected by great circles, and the great-circle segments are connected by turns of specified radius. Vertical profiles for climb and descent are specified as low-order polynomial functions of along-track position, which is itself specified as a function of time. Flight technical error tolerances in the along-track, cross-track, and vertical axes define a bounding space around the reference trajectory, and conformance will guarantee the required separation for a period of time known as the conflict time horizon. An important safety benefit of this regimen is that the traffic will be able to fly free of conflicts for at least several minutes even if all ground systems and the entire communication infrastructure fail. Periodic updates in the along-track axis will adjust for errors in the predicted along-track winds.

Paielli, Russell A.↗