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Use of New Communication Technologies to Change NASA Safety Culture: Incorporating the Use of Blogs as a Fundamental Communications Tool

The purpose of this paper is to explore an innovative approach to culture change at NASA that goes beyond reorganizations, management training, and a renewed emphasis on safety. Over the last five years, a technological social revolution has been emerging from the internet. Blogs (aka web logs) are transforming traditional communication and information sharing outlets away from established information sources such as the media. The Blogosphere has grown from zero blogs in 1999 to approximately 4.5 million as of November 2004 and is expected to double in 2005. Blogs have demonstrated incredible effectiveness and efficiency with regards to affecting major military and political events. Consequently, NASA should embrace the new information paradigm presented by blogging. NASA can derive exceptional benefits from the new technology as follows: 1) Personal blogs can overcome the silent safety culture by giving voice to concerns or questions that are not well understood or seemingly inconsequential to the NASA community at-large without the pressure of formally raising a potential false alarm. Since blogs can be open to Agency-wide participation, an incredible amount of resources from an extensive pool of experience can focus on a single issue, concern, or problem and quickly vetted, discussed and assessed for feasibility, significance, and criticality. The speed for which this could be obtained cannot be matched through any other process or procedure currently in use. 2) Through official NASA established blogs, lessons learned can be a real-time two way process that is formed and implemented from the ground level. Data mining of official NASA blogs and personal blogs of NASA personnel can identify hot button issues and concerns to senior management. 3) NASA blogs could function as a natural ombudsman for the NASA community. Through the recognition of issues being voiced by the community and taking a proactive stance on those issues, credibility within NASA Management can be restored. For NASA to harness the capabilities of blogs, NASA must develop an Agency-wide policy on blogging to encourage use and provide guidance. This policy should describe basic rules of conduct and content as well as a policy of non-retribution and/or anonymity. The Agency must provide sever space within their firewalls, provide appropriate software tools, and promote blogs in newsletters and official websites. By embracing the use of blogs, a potential pool of 19,000 experts could be available to address each posted safety issue, concern, problem, or question. Blogs could result in real NASA culture change.

Huls, Dale thomas↗

ASK Magazine

Welcome to the Academy of Program and Project Leadership (APPL) and ASK Magazine. APPL helps NASA managers and project teams accomplish today's missions and meet tomorrow's challenges by providing performance enhancement services and tools, supporting career development programs, sponsoring knowledge sharing events and publications, and creating opportunities for project management collaboration with universities, professional associations, industry partners and other government agencies. ASK Magazine grew out of APPL's Knowledge Sharing Initiative. The stories that appear in ASK are written by the 'best of the best' project managers, primarily from NASA, but also from other government agencies and industry. These stories contain genuine nuggets of knowledge and wisdom that are transferable across projects. Who better than a project manager to help another project manager address a critical issue on a project? Big projects, smaLl projects-they're ali here in ASK. Stories in this issue include: Earthly Considerations on Mars, Getting Politically Active, Stumping for the Project, Grins & Giggles: The Launch Pad to High Performance, Transfer Wisdom Workshops: Coming to a NASA Center Near You, Project Management: The Television Show, Lessons Learned Again and Again and Again, Implementation Reviews, ASK Talks with Dr. Michael Hecht, and What Is This Fourth Dimension?.

Laufer, Alexander↗

Management of space networks

NASA has proposed missions to the Moon and Mars that reflect three areas of emphasis: human presence, exploration, and space resource development for the benefit of Earth. A major requirement for such missions is a robust and reliable communications architecture. Network management--the ability to maintain some degree of human and automatic control over the span of the network from the space elements to the end users on Earth--is required to realize such robust and reliable communications. This article addresses several of the architectural issues associated with space network management. Round-trip delays, such as the 5- to 40-min delays in the Mars case, introduce a host of problems that must be solved by delegating significant control authority to remote nodes. Therefore, management hierarchy is one of the important architectural issues. The following article addresses these concerns, and proposes a network management approach based on emerging standards that covers the needs for fault, configuration, and performance management, delegated control authority, and hierarchical reporting of events. A relatively simple approach based on standards was demonstrated in the DSN 2000 Information Systems Laboratory, and the results are described.

Markley, R. W.↗

Assessing risk from a stakeholder perspective

Planetary exploration missions are subject to a vast array of interpretations of 'success' based on the concerns of multiple stakeholder groups. While project risk management generally focuses on issues of cost/schedule constraints or reliability issues, a broader interpretation of 'risk' as it applies to stakeholders such as sponsors (e.g., NASA), the public at large, the scientific community, the home organization, and the project team itself can provide important insights into the full spectrum of risk that needs to be managed. This paper presents a stakeholder view of risk which is divided into failure, not-a-failure, success, and stunning-success zones. Using the Mars Pathfinder mission as an example, an alternative interpretation of the risks to that mission is presented from the view of key stakeholders. The implications of the stakeholder perspective to project risk management are addressed.

risk management success/failure graph↗

Emphasizing Spectrum Management for Sustainable Development Research and Applications in Disaster Management

NASA's spaceborne Earth and Heliospheric Observatories and airborne sensors provide a plethora of measurements. These measurements are used in science research to understand the climatology of our home planet and the solar fluxes and cycle of the only star in our solar system 'Sun' which is critical driver for the retention of life on Earth. Specifically, these measurements help us to understand the water and energy cycle, the carbon cycle, weather and climate, atmospheric chemistry, solar variability, and solid Earth and interior to feed into sophisticated mathematical models to analyze and predict the Earth's behavior as an integrated system. The main thrust of this research is on improving the prediction capability in the areas of weather, long term climate and solid Earth processes, and further help the humanity and future generations in terms of societal benefits in managing natural disasters, sustainability issues and many more. This work is further linked with our contributions in the Global Earth Observing System of Systems (GEOSS) Specifically, the data and knowledge resulting from the Earth observing systems and analytical models of the Earth can be made available for assimilation into decision support systems to serve society for disaster management. Through partnerships with national and international agencies and organizations, NASA's Science Mission Directorate's, Applied Sciences Program contributes to benchmarking practical uses of observations and predictions from Earth science remote sensing systems research. The objective is to establish innovative solutions using Earth observations and science information to provide decision support that can be adapted in applications of national and international priority. We along with the international community will continue this critical field of investigation by using our existing and future sensors from space, airborne and insitue environment. In our quest to expanding our knowledge, there will be a need for deploying additional sensors to obtain high spatial, temporal and spectral resolution measurements. These sensors operate in multiple spectral band ranging from UV, visible, infrared, microwave and radio frequency ranges. Of a particular concern is the microwave frequency bands which play a key role in land, ocean, moisture sensing. This is because of a growing commercial demand in the area of high speed broadband communication all over the world, the electronic manufacturers are looking into high frequency microwave spectral bands. This may present a risk to the remote sensing sensors because of additional sources of noise that can impair the highly sensitive passive remote sensing instruments.

Ambrose, Stephen↗

Recurring Causes of Human Spaceflight Mishaps during Flight Tests and Early Operations

n analysis of recurring causes underlying human spaceflight mishaps that occurred during flight tests and early operations was performed. Eight mishaps from the Apollo, Soyuz, Skylab, Space Shuttle, and Constellation Programs (i.e., the Ares-1X test flight) and commercial suborbital systems were included in the study. Detailed event analyses were performed for the historical mishaps and aggregate data analyses conducted to identify recurring issues. The nine most frequent issues were inadequate technical controls or risk management practices, incomplete procedures, system design and development issues, inadequate inspection or secondary verification requirements, failures of organizations to learn from previous incidents, inadequate schedule controls, inadequate task analyses or design processes, flaws in the design of organizations, and issues with organizational safety cultures.

Timothy S Barth↗

Recurring Causes of Human Spaceflight Mishaps During Flight Tests and Early Operations

An analysis of recurring causes underlying human spaceflight mishaps that occurred during flight tests and early operations was performed. Eight mishaps from the Apollo, Soyuz, Skylab, Space Shuttle, and Constellation Programs (i.e., the Ares-1X test flight) and early commercial suborbital operations were included in the study. Detailed event analyses were performed for the historical mishaps and aggregate data analyses conducted to identify recurring issues. The nine most frequent issues were inadequate technical controls or risk management practices, incomplete procedures, system design and development issues, inadequate inspection or secondary verification requirements, failures of organizations to learn from previous incidents, inadequate schedule controls, inadequate task analyses or design processes, flaws in the design of organizations, and issues with organizational safety cultures.

Human Spaceflight↗

Cryogenic Technology Development for Exploration Missions

This paper reports the status and findings of different cryogenic technology research projects in support of the President s Vision for Space Exploration. The exploration systems architecture study is reviewed for cryogenic fluid management needs. It is shown that the exploration architecture is reliant on the cryogenic propellants of liquid hydrogen, liquid oxygen and liquid methane. Needs identified include: the key technologies of liquid acquisition devices, passive thermal and pressure control, low gravity mass gauging, prototype pressure vessel demonstration, active thermal control; as well as feed system testing, and Cryogenic Fluid Management integrated system demonstration. Then five NASA technology projects are reviewed to show how these needs are being addressed by technology research. Projects reviewed include: In-Space Cryogenic Propellant Depot; Experimentation for the Maturation of Deep Space Cryogenic Refueling Technology; Cryogenic Propellant Operations Demonstrator; Zero Boil-Off Technology Experiment; and Propulsion and Cryogenic Advanced Development. Advances are found in the areas of liquid acquisition of liquid oxygen, mass gauging of liquid oxygen via radio frequency techniques, computational modeling of thermal and pressure control, broad area cooling thermal control strategies, flight experiments for resolving low gravity issues of cryogenic fluid management. Promising results are also seen for Joule-Thomson pressure control devices in liquid oxygen and liquid methane and liquid acquisition of methane, although these findings are still preliminary.

Chato, David J.↗

Assessment and Management of the Risks of Debris Hits During Space Station EVAs

The risk of EVAs is critical to the decision of whether or not to automate a large part of the construction of the International Space Station (ISS). Furthermore, the choice of the technologies of the space suit and the life support system will determine (1) the immediate safety of these operations, and (2) the long-run costs and risks of human presence in space, not only in lower orbit (as is the case of the ISS) but also perhaps, outside these orbits, or on the surface of other planets. The problem is therefore both an immediate one and a long-term one. The fundamental question is how and when to shift from the existing EMU system (suit, helmet, gloves and life support system) to another type (e.g. a hard suit), given the potential trade-offs among life-cycle costs, risks to the astronauts, performance of tasks, and uncertainties about new systems' safety inherent to such a shift in technology. A more immediate issue is how to manage the risks of EVAs during the construction and operation of the ISS in order to make the astronauts (in the words of the NASA Administrator) "as safe outside as inside". For the moment (June 1997), the plan is to construct the Space Station using the low-pressure space suits that have been developed for the space shuttle. In the following, we will refer to this suit assembly as EMU (External Maneuvering Unit). It is the product of a long evolution, starting from the U.S. Air Force pilot suits through the various versions and changes that occurred for the purpose of NASA space exploration, in particular during the Gemini and the Apollo programs. The Shuttle EMU is composed of both soft fabrics and hard plates. As an alternative to the shuttle suit, at least two hard suits were developed by NASA: the AX5 and the MRKIII. The problem of producing hard suits for space exploration is very similar to that of producing deep-sea diving suits. There was thus an opportunity to develop a suit that could be manufactured for both purposes with the economies of scale that could be gained from a two-branch manufacturing line (space and deep sea). Of course, the space suit would need to be space qualified. Some of the problems in adopting one of the hard suits were first that the testing had to be completed, and second that it required additional storage space. The decision was made not to develop a hard suit in time for the construction and operation of the ISS. Instead, to improve the safety of the current suit, it was decided to reinforce the soft parts of the shuttle EMU with KEVLAR linings to strengthen it against debris impacts. Test results, however, show that this advanced suit design has little effect on the penetration characteristics.

Pate-Cornell, Elisabeth↗

Financing the Airport of the Future: The Small Aircraft Transportation System

The objective of SATS is to reduce gridlock at hubs, reduce travel times, allow for personal control over travel, and anticipate demand shifts resulting from a migration from suburbs to rural places. The technology is presently available and economical to produce SATS aircraft. The public issue centers on the airports. SATS is a federal program, and many airports in the U.S. are under the control of local governments. The scope of the objective will require thousands of airports in rural and suburban areas to modify their infrastructure and increase their investment. Researchers at the University of Nebraska at Omaha (UNO), and others at other institutions, have prepared reports surveying the relevant issues of implementing SATS. Our UNO team focused on the issues of policy implementation, economic development, management, and finance specific to Nebraska. We are finding that these issues are similar to those in other states in our region and other rural states. This paper discusses how this investment might be financed.

Bartle, John R.↗

Using Science Skills to Understand Ecophysiology and Manage Resources

Presentation will be for a general audience and focus on plant science and ecosystem science in NASA. Examples from the projects involving the presenter will be used to illustrate. Specifically, the California Sacramento-San Joaquin River Delta project. This collaboration supports the goals of the Delta Plan in developing science-based, adaptive-management strategies. The mission is to improve reliability of water supply and restore a healthy Delta ecosystem while enhancing agriculture and recreation. NASA can contribute gap-filling science understanding of overall functions in the Delta ecosystem and assess and help develop management plans for specific issues. Airborne and satellite remote-sensing, ecosystem modeling, and biological studies provide underlying data needed by Delta stakeholders to assess and address water, ecosystem restoration, and environmental and economic impacts of potential actions in the Delta. The California Sacramento-San Joaquin River Delta, the hub for California's water supply, supports important ecosystem services for fisheries, supplies drinking water for millions, and distributes water from Northern California to agriculture and urban communities to the south; millions of people and businesses depend on Delta water. Decades of competing demands for Delta resources and year-to-year variability in precipitation has resulted in diminished overall health of the Delta. Declines in fish populations, threatened ecosystems, endangered species, invasive plants and animals, cuts in agricultural exports, and increased water conservation is the result. NASA and the USDA, building on previous collaborations, aide local Delta stakeholders in assessing and developing an invasive weed management approach. Aquatic, terrestrial, and riparian invasive weeds threaten aquatic and terrestrial ecosystem restoration efforts. Aquatic weeds are currently detrimental economically, environmentally, and sociologically in the Delta. They negatively impact the redistribution of water and disrupt the ecology of the Bay Delta food web. Filling current science gaps in the Delta Plan and improving management practices within the Delta are important to achieving the mission of improved Delta health. Methods developed can become routine land and water management tools. New high-resolution NASA sensor systems could be used to provide data packages specifically designed for water system The presenter will also speak about his personal experience and the role Delaware Valley College played in preparation for a professional career science.

Water↗

Tenth Goddard Conference on Mass Storage Systems and Technologies in Cooperation with the Nineteenth IEEE Symposium on Mass Storage Systems

This document contains copies of those technical papers received in time for publication prior to the Tenth Goddard Conference on Mass Storage Systems and Technologies which is being held in cooperation with the Nineteenth IEEE Symposium on Mass Storage Systems at the University of Maryland University College Inn and Conference Center April 15-18, 2002. As one of an ongoing series, this Conference continues to provide a forum for discussion of issues relevant to the ingest, storage, and management of large volumes of data. The Conference encourages all interested organizations to discuss long-term mass storage requirements and experiences in fielding solutions. Emphasis is on current and future practical solutions addressing issues in data management, storage systems and media, data acquisition, long-term retention of data, and data distribution. This year's discussion topics include architecture, future of current technology, storage networking with emphasis on IP storage, performance, standards, site reports, and vendor solutions. Tutorials will be available on perpendicular magnetic recording, object based storage, storage virtualization and IP storage.

Kobler, Benjamin↗

Linkages Between GRACE Water Storage, Hydrologic Extremes, and Climate Teleconnections in Major African Aquifers

Water resources management is a critical issue in Africa where many regions are subjected to sequential droughts and floods. The objective of our work was to assess spatiotemporal variability in water storage and related controls (climate, human intervention) in major African aquifers and consider approaches toward more sustainable development. Different approaches were used to track water storage, including GRACE/GRACE Follow On satellites for Total Water Storage (TWS); satellite altimetry for reservoir storage, MODIS satellites for vegetation indices, and limited ground-based monitoring. Results show that declining trends in TWS (60–73 km3 over the 18 yr GRACE record) were restricted to aquifers in northern Africa, controlled primarily by irrigation water use in the Nubian and NW Saharan aquifers. Rising TWS trends were found in aquifers in western Africa (23–49 km3), attributed to increased recharge from land use change and cropland expansion. Interannual variability dominated TWS variability in eastern and southern Africa, controlled primarily by climate extremes. Climate teleconnections, particularly El Nino Southern Oscillation and Indian Ocean Dipole, strongly controlled droughts and floods in eastern and southern Africa. Huge aquifer storage in northern Africa suggests that the recent decadal storage declines should not impact the regional aquifers but may affect local conditions. Increasing groundwater levels in western Africa will need to be managed because of locally rising groundwater flooding. More climate resilient water management can be accomplished in eastern and southern Africa by storing water from wet to dry climate cycles. Accessing the natural water storage provided by aquifers in Africa is the obvious way to manage the variability between droughts and floods.

Africa water storage↗

Problems related to the integration of fault tolerant aircraft electronic systems

Problems related to the design of the hardware for an integrated aircraft electronic system are considered. Taxonomies of concurrent systems are reviewed and a new taxonomy is proposed. An informal methodology intended to identify feasible regions of the taxonomic design space is described. Specific tools are recommended for use in the methodology. Based on the methodology, a preliminary strawman integrated fault tolerant aircraft electronic system is proposed. Next, problems related to the programming and control of inegrated aircraft electronic systems are discussed. Issues of system resource management, including the scheduling and allocation of real time periodic tasks in a multiprocessor environment, are treated in detail. The role of software design in integrated fault tolerant aircraft electronic systems is discussed. Conclusions and recommendations for further work are included.

Bannister, J. A.↗

Relations between information system engineering and software engineering

This paper examines some of the relations between information system engineering and software engineering. A model for the development process of an information system is presented that focuses on problems common to both disciplines. The concepts of complexity, multiplicity of view, distortion in communication, and concurrency and iteration in implementation are treated. A set of design constructs for the description of an information system is presented. The role of project management is treated. The issue of how to characterize requirements analysis is answered by making it a design activity from the point of view of a user of the product system.

Callender, E. D.↗

IPAD: A computer vendor's perspective

The current IPAD technology and the state-of-the-art in computer technology are compared from the point of view of a computer vendor. Issues of engineering data management, distributed architectures, and user interfaces are covered.

Feldman, H. D.↗

A time-based concept for terminal-area traffic management

An automated air-traffic-management concept that has the potential for significantly increasing the efficiency of traffic flows in high-density terminal areas is discussed. The concept's implementation depends on the techniques for controlling the landing time of all aircraft entering the terminal area, both those that are equipped with on-board four dimensional guidance systems as well as those aircraft types that are conventionally equipped. The two major ground-based elements of the system are a scheduler which assigns conflict-free landing times and a profile descent advisor. Landing times provided by the scheduler are uplinked to equipped aircraft and translated into the appropriate four dimensional trajectory by the on-board flight-management system. The controller issues descent advisories to unequipped aircraft to help them achieve the assigned landing times. Air traffic control simulations have established that the concept provides an efficient method for controlling various mixes of four dimensional-equipped and unequipped, as well as low-and high-performance, aircraft.

Erzberger, H.↗