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At least 199 records · Page 11

Why do performance and subjective workload measures dissociate?

A set of three experiments are described that examine the sources of information processing that produce a dissociation between subjective workload measures and performance. The results support a theory of the dissociation. Subjective measures are driven more by the number of tasks currently performed. Subjective measures are also less sensitive to resource competition than performance measures are. Factors that demand more resource investment improve performance, but these factors also increase subjective ratings of workload.

Yeh, Y.-Y.↗

The relation between the Type A behavior pattern, pacing, and subjective workload under single- and dual-task conditions

Twenty Type A and 20 Type B subjects performed two discrete tasks alone and together. Half of the subjects performed paced versions of both tasks; half, unpaced versions. Workload ratings were obtained for all subjects under single- and dual-task conditions using eight bipolar adjective scales. Under single-task conditions there was a significant interaction between behavior pattern and pacing on one of the tasks. This interaction indicated that Type A subjects responded more rapidly under unpaced conditions than did Type B subjects, although there was little difference between the groups under paced conditions. Under dual-task conditions, Type A subjects responded more rapidly than did Type B subjects regardless of pacing. There was one significant interaction between behavior pattern and task on one of the workload scales.

Damos, D.↗

Assessing subjective workload assessment - A comparison of SWAT and the NASA-bipolar methods

The Subjective Workload Assessment Technique (SWAT) and the NASA weighted-bipolar method used for evaluating subjective workload assessment are compared. The application of these methods to the rating of single- and dual-task trials of tracking and spatial transformation is described. The methods used to collect the ratings for the SWAT and bipolar technique are examined. Analysis of the transformation-tracking data reveal that the two assessment techniques produce similar results and both measure the differences in task difficulty. The positive and negative characteristics of each technique are analyzed.

Vidulich, M. A.↗

The effect of varying task difficulty on subjective workload

The effect of different difficulty distribution patterns on subjective workload, and the presence of a primacy/recency effect in subjective ratings are examined. Eight subjects performed the perceptual central processing required for response selection and manual target acquisition for response execution. The reaction time, movement time, and the percent of correct pattern matching and arithmetic equations are analyzed. The data reveal that subjective rating is unaffected by different task difficulty and no primacy/recency effects are observed in subjective ratings. It is concluded that subjective workload reflects the experience of an ongoing integration process.

Yeh, Y.-Y.↗

Workshop on Workload and Training, and Examination of their Interactions: Executive summary

The goal of the workshop was to bring together experts in the fields of workload and training and representatives from the Dept. of Defense and industrial organizations who are reponsible for specifying, building, and managing advanced, complex systems. The challenging environments and requirements imposed by military helicopter missions and space station operations were presented as the focus for the panel discussions. The workshop permitted a detailed examination of the theoretical foundations of the fields of training and workload, as well as their practical applications. Furthermore, it created a forum where government, industry, and academic experts were able to examine each other's concepts, values, and goals. The discussions pointed out the necessity for a more efficient and effective flow of information among the groups respresented. The executive summary describes the rationale of the meeting, summarizes the primary points of discussion, and lists the participants and some of their summary comments.

Donchin, Emanuel↗

Measurement of pilot workload

A multistage process for evaluating the workload of a five-minute segment of flight including approach and landing for a typical transport aircraft was described. The goal of the analysis was to compare the workload of the two pilots. Four types of measurement techniques were suggested: Analytic (a preliminary task and time line analysis identified task requirements and target performance levels); Performance (flight path control, communications, and interval production); Physiological (heart rate and heart rate variability); and Subjective ratings (a multidimensional technique developed at NASA Ames).

Hart, Sandra G.↗

Effect of system workload on operating system reliability - A study on IBM 3081

This paper presents an analysis of operating system failures on an IBM 3081 running VM/SP. Three broad categories of software failures are found: error handling, program control or logic, and hardware related; it is found that more than 25 percent of software failures occur in the hardware/software interface. Measurements show that results on software reliability cannot be considered representative unless the system workload is taken into account. The overall CPU execution rate, although measured to be close to 100 percent most of the time, is not found to correlate strongly with the occurrence of failures. Possible reasons for the observed workload failure dependency, based on detailed investigations of the failure data, are discussed.

Iyer, R. K.↗

A psychophysiological assessment of operator workload during simulated flight missions

The applicability of the dual-task event-related (brain) potential (ERP) paradigm to the assessment of an operator's mental workload and residual capacity in a complex situation of a flight mission was demonstrated using ERP measurements and subjective workload ratings of student pilots flying a fixed-based single-engine simulator. Data were collected during two separate 45-min flights differing in difficulty; flight demands were examined by dividing each flight into four segments: takeoff, straight and level flight, holding patterns, and landings. The P300 ERP component in particular was found to discriminate among the levels of task difficulty in a systematic manner, decreasing in amplitude with an increase in task demands. The P300 amplitude is shown to be negatively correlated with deviations from command headings across the four flight segments.

Kramer, Arthur F.↗

Prediction of physical workload in reduced gravity environments

The background, development, and application of a methodology to predict human energy expenditure and physical workload in low gravity environments, such as a Lunar or Martian base, is described. Based on a validated model to predict energy expenditures in Earth-based industrial jobs, the model relies on an elemental analysis of the proposed job. Because the job itself need not physically exist, many alternative job designs may be compared in their physical workload. The feasibility of using the model for prediction of low gravity work was evaluated by lowering body and load weights, while maintaining basal energy expenditure. Comparison of model results was made both with simulated low gravity energy expenditure studies and with reported Apollo 14 Lunar EVA expenditure. Prediction accuracy was very good for walking and for cart pulling on slopes less than 15 deg, but the model underpredicted the most difficult work conditions. This model was applied to example core sampling and facility construction jobs, as presently conceptualized for a Lunar or Martian base. Resultant energy expenditures and suggested work-rest cycles were well within the range of moderate work difficulty. Future model development requirements were also discussed.

Goldberg, Joseph H.↗

Voice-stress measure of mental workload

In a planned experiment, male subjects between the age of 18 and 50 will be required to produce speech while performing various tasks. Analysis of the speech produced should reveal which aspects of voice prosody are associated with increased workloads. Preliminary results with two female subjects suggest a possible trend for voice frequency and amplitude to be higher and the variance of the voice frequency to be lower in the high workload condition.

Alpert, Murray↗

Defining and measuring pilot mental workload

A theory is sought that is general enough to help the researcher deal with a wide range of situations involving pilot mental stress. A limited capacity theory of attention forms the basis for the theory. Mental workload is then defined as an intervening variable, similar to attention, that modulates or indexes the tuning between the demands of the environment and the capacity of the organism. Two methods for measuring pilot mental workload are endorsed: (1) objective measures based on secondary tasks; and (2) psychophysiological measures, which have not yet been perfected but which will become more useful as theoretical models are refined. Secondary-task research is illustrated by simulator studies in which flying performance has been shown not to be adversely affected by adding a complex choice-reaction secondary task.

Kantowitz, Barry H.↗

The effect of processing code, response modality and task difficulty on dual task performance and subjective workload in a manual system

This paper reports on the first experiment of a series studying the effect of task structure and difficulty demand on time-sharing performance and workload in both automated and corresponding manual systems. The experimental task involves manual control time-shared with spatial and verbal decisions tasks of two levels of difficulty and two modes of response (voice or manual). The results provide strong evidence that tasks and processes competing for common processing resources are time shared less effecively and have higher workload than tasks competing for separate resources. Subjective measures and the structure of multiple resources are used in conjunction to predict dual task performance. The evidence comes from both single-task and from dual-task performance.

Liu, Yili↗

Measuring moment-to-moment pilot workload using synchronous presentations of secondary tasks in a motion-base trainer

A simulation was conducted to determine whether the sensitivity of secondary task measures of pilot workload could be improved by synchronizing their presentation to the occurrence of specific events or pilot actions. This synchronous method of presentation was compared to the more typical asynchronous method, where secondary task presentations are independent of pilot's flight-related activities. Twelve pilots flew low- and high-difficulty scenarios in a motion-base trainer with and without concurrent secondary tasks (e.g., choice reaction time and time production). The difficulty of each scenario was manipulated by the addition of 21 flight-related tasks superimposed on a standard approach and landing sequence. The insertion of the secondary tasks did not affect primary flight performance. However, secondary task performance did reflect workload differences between scenarios and among flight segments within scenarios, replicating the results of an earlier study in which the secondary tasks were presented asynchronously (Bortolussi et al., 1986).

Bortolussi, Michael R.↗

Prediction of physical workload in reduced gravity

The background, development, and application of a methodology to predict human energy expenditure and physical workload in low gravity environments, such as a Lunar or Martian base, is described. Based on a validated model to predict energy expenditures in earth-based industrial jobs, the model relies on an elemental analysis of the proposed job. Because the job itself need not physically exist, many alternative job designs may be compared in their physical workload. The feasibility of using the model for prediction of low gravity work was evaluated by lowering body and load weights, while maintaining basal energy expenditure. Comparison of model results was made both with simulated low gravity energy expendiure studies and with reported Apollo 14 Lunar EVA expenditure. Prediction accuracy was very good for walking and for cart pulling on slopes less than 15 deg, but the model underpredicted the most difficult work conditions. This model was applied to example core sampling and facility construction jobs, as presently conceptualized for a Lunar or Martian base. Resultant energy expenditures and suggested work-rest cycles were well within the range of moderate work difficulty. Future model development requirements were also discussed.

Goldberg, Joseph H.↗

TASKILLAN - A simulation to predict the validity of multiple resource models of aviation workload

A study to establish the validity of five predictive models of workload in the context of a controlled helicopter mission, TASKILLAN, is presented. Ten subjects performed simulations involving combinations of a low level flight task with three cognitive side tasks pertaining to navigation, spatial awareness, and computation. It is found that the best predictors of subjective workload are relativly simple models that integrate the total demands of task over time.

Wickens, Christopher D.↗

SHAPA: An interactive software tool for protocol analysis applied to aircrew communications and workload

As modern transport environments become increasingly complex, issues such as crew communication, interaction with automation, and workload management have become crucial. Much research is being focused on holistic aspects of social and cognitive behavior, such as the strategies used to handle workload, the flow of information, the scheduling of tasks, the verbal and non-verbal interactions between crew members. Traditional laboratory performance measures no longer sufficiently meet the needs of researchers addressing these issues. However observational techniques are better equipped to capture the type of data needed and to build models of the requisite level of sophistication. Presented here is SHAPA, an interactive software tool for performing both verbal and non-verbal protocol analysis. It has been developed with the idea of affording the researchers the closest possible degree of engagement with protocol data. The researcher can configure SHAPA to encode protocols using any theoretical framework or encoding vocabulary that is desired. SHAPA allows protocol analysis to be performed at any level of analysis, and it supplies a wide variety of tools for data aggregation, manipulation. The output generated by SHAPA can be used alone or in combination with other performance variables to get a rich picture of the influences on sequences of verbal or nonverbal behavior.

James, Jeffrey M.↗

The multi-attribute task battery for human operator workload and strategic behavior research

The Multi-Attribute Task (MAT) Battery provides a benchmark set of tasks for use in a wide range of lab studies of operator performance and workload. The battery incorporates tasks analogous to activities that aircraft crewmembers perform in flight, while providing a high degree of experimenter control, performance data on each subtask, and freedom to use nonpilot test subjects. Features not found in existing computer based tasks include an auditory communication task (to simulate Air Traffic Control communication), a resource management task permitting many avenues or strategies of maintaining target performance, a scheduling window which gives the operator information about future task demands, and the option of manual or automated control of tasks. Performance data are generated for each subtask. In addition, the task battery may be paused and onscreen workload rating scales presented to the subject. The MAT Battery requires a desktop computer with color graphics. The communication task requires a serial link to a second desktop computer with a voice synthesizer or digitizer card.

Comstock, J. Raymond, Jr.↗

Multi-Attribute Task Battery - Applications in pilot workload and strategic behavior research

The Multi-Attribute Task (MAT) Battery provides a benchmark set of tasks for use in a wide range of lab studies of operator performance and workload. The battery incorporates tasks analogous to activities that aircraft crewmembers perform in flight, while providing a high degree of experimenter control, performance data on each subtask, and freedom to nonpilot test subjects. Features not found in existing computer based tasks include an auditory communication task (to simulate Air Traffic Control communication), a resource management task permitting many avenues or strategies of maintaining target performance, a scheduling window which gives the operator information about future task demands, and the option of manual or automated control of tasks. Performance data are generated for each subtask. In addition, the task battery may be paused and onscreen workload rating scales presented to the subject. The MAT Battery requires a desktop computer with color graphics. The communication task requires a serial link to a second desktop computer with a voice synthesizer or digitizer card.

Arnegard, Ruth J.↗