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Motivation and Design of the OCPP Security Service

Pacific Northwest National Laboratory is conducting in-depth research aimed at exploring how zero trust security principles can be effectively applied to electric vehicle charging infrastructure. This investigation seeks to enhance the resilience and reliability of these systems against cyber threats, ensuring secure and uninterrupted access to charging services for electric vehicle users and electric supply. Zero trust is a security concept centered on the belief that system operators should not automatically trust users or systems based on their location, whether inside or outside the organization, but instead must verify everything trying to connect to their systems before granting access. A key aspect of the project is to demonstrate and validate zero trust approaches targeted to electric vehicle (EV) charging infrastructure. It has been observed that both open-source and commercial solutions often overlook the specific protocols employed in managing EV charging stations and proceeded with a general, protocol-agnostic approach. While these strategies effectively block non-authorized routes to the charging infrastructure, they do not tackle the situations where attackers may exploit legitimate access channels, such as the inattentive operator model posited by the Idaho National Laboratory. To address this gap, this paper proposes and discusses a new security service targeted to the Open Charge Point Protocol (OCPP), which is the de facto protocol for the management of charging stations and serves a critical role in the broader adoption of electric vehicles. The design and architecture of the proposed OCPP security service are discussed in detail, outlining how it aims to safeguard charging station management system (CSMS) functions. The service is particularly important in scenarios where the charging station operator (CSO), responsible for the maintenance and operation of charging stations, and the charging network provider (CNP), which manages the charging network's accessibility and billing, are separate entities. This distinction is crucial because CSOs and CNPs often have different priorities, objectives, and operational responsibilities, which may not always align perfectly. For instance, a CSO might prioritize uptime and customer satisfaction, while a CNP might focus on maximizing revenue and network utilization. Such misalignment can create security vulnerabilities, as each entity might implement different policies and standards, potentially leaving gaps in the overall security posture.

33 ADVANCED PROPULSION SYSTEMS↗

Moving beyond post hoc explainable artificial intelligence: a perspective paper on lessons learned from dynamical climate modeling

AI models are criticized as being black boxes, potentially subjecting climate science to greater uncertainty. Explainable artificial intelligence (XAI) has been proposed to probe AI models and increase trust. In this review and perspective paper, we suggest that, in addition to using XAI methods, AI researchers in climate science can learn from past successes in the development of physics-based dynamical climate models. Dynamical models are complex but have gained trust because their successes and failures can sometimes be attributed to specific components or sub-models, such as when model bias is explained by pointing to a particular parameterization. We propose three types of understanding as a basis to evaluate trust in dynamical and AI models alike: (1) instrumental understanding, which is obtained when a model has passed a functional test; (2) statistical understanding, obtained when researchers can make sense of the modeling results using statistical techniques to identify input–output relationships; and (3) component-level understanding, which refers to modelers' ability to point to specific model components or parts in the model architecture as the culprit for erratic model behaviors or as the crucial reason why the model functions well. We demonstrate how component-level understanding has been sought and achieved via climate model intercomparison projects over the past several decades. Such component-level understanding routinely leads to model improvements and may also serve as a template for thinking about AI-driven climate science. Currently, XAI methods can help explain the behaviors of AI models by focusing on the mapping between input and output, thereby increasing the statistical understanding of AI models. Yet, to further increase our understanding of AI models, we will have to build AI models that have interpretable components amenable to component-level understanding. We give recent examples from the AI climate science literature to highlight some recent, albeit limited, successes in achieving component-level understanding and thereby explaining model behavior. The merit of such interpretable AI models is that they serve as a stronger basis for trust in climate modeling and, by extension, downstream uses of climate model data.

54 ENVIRONMENTAL SCIENCES↗

Enabling Design Space Exploration for RISC-V Secure Compute Environments

Cycle-level architectural simulation of Trusted Execution Environments (TEEs) can enable extensive design space exploration of these secure architectures. Existing architectural simulators which support TEEs are either based on hardware-level implementations or abstract analytic models. In this paper, we describe the implementation of the gem5 models necessary to run and evaluate the RISC- V-based open source TEE, Keystone, and we discuss how this simulation environment opens new avenues for designing and studying these trusted environments. We show that the Keystone simulations on gem5 exhibit similar performance as the previous hardware evaluations of Keystone. We also describe three simple example use cases (understanding the reason of trusted execution slowdown, performance of memory encryption, and micro-architecture impact on trusted execution performance) to demonstrate how the ability to simulate TEEs can provide useful information about their behavior in the existing form and also with enhanced designs.

97 MATHEMATICS AND COMPUTING↗

Continuous variable quantum secret sharing

Continuous variable quantum secret sharing (CV-QSS) technologies are described that use laser sources and homodyne detectors. Here, a Gaussian-modulated coherent state (GMCS) prepared by one device passes through secure stations of other devices sequentially on its way to a trusted device, and each of the other devices coherently adds a locally prepared, independent GMCS to the group of propagating GMCSs. Finally, the trusted device measures both the amplitude and the phase quadratures of the received group of coherent GMCSs using double homodyne detectors. The trusted device suitably uses the measurement results to establish a secure key for encoding secret messages to be broadcast to the other devices. The devices cooperatively estimate, based on signals corresponding to their respective Gaussian modulations, the trusted device's secure key, so that the cooperative devices can decode the broadcast secret messages with the secure key.

97 MATHEMATICS AND COMPUTING↗

Approach to Quality Assurance for Complex Environmental Modeling - 20407

A strong Quality Assurance (QA) program for complex environmental modeling is essential for regulatory and public acceptance and trust, but it does not have to be onerous. Neptune and Company, Inc. (Neptune) has developed a strong QA program that improves transparency, traceability, reproducibility, and therefore, defensibility and trust. Neptune's QA program has evolved over the past 27 years, transitioning from an ad hoc QA program, to a program that is currently Nuclear Quality Assurance-1 (NQA-1) compliant, and will soon be NQA-1/DOE approved for DOE EM modeling work. In addition, Neptune is a qualified laboratory assessor and qualified auditor for reference materials, a proficiency testing provider, and fully complies with the Environmental Protection Agency (EPA) QA program. Neptune's President and CEO, Kelly Black, was recently named the Chairperson of the International Organization for Standardization (ISO) Technical Committee 69, Application of Statistical Methods. A strong QA program has been developed for Neptune's radiological performance assessment (PA) program. Although pieces of their QA program are currently in development, their current program includes document control using Subversion, issue tracking and work flow tracking using JIRA, and transparency and traceability via a system of 'calc sheets' for documentation of all data analysis and modeling combined with 'check print' documentation of QA checking, and rigorous model testing and configuration control. All work is reviewed by an independent subject matter expert who is not associated with the collection and assembly of information, for an internal peer review. The program is enforced with a handful of Standard Operation Procedures (SOPs), Work Instructions, QA Project Plans (QAPPs), and Quality Management Plans (QMPs) that are updated frequently, with required annual training and acknowledgment. In addition, effective communication of modeling approaches and results to clients and stakeholders are integral to their QA program. Many of their models are built using the GoldSim modeling platform, for which their models are well-known for their level of transparency, documentation, and QA traceability. This level of QA is also applied to their process-level models. Neptune has taken some lessons learned from the extremely rigorous QA program required for the Yucca Mountain Project (YMP), and imposed the YMP requirements of complete traceability, transparency, and reproducibility, but avoided the inflexibility of a QA program that likely contributed to the suspect e-mails in 2005 that resulted in loss of trust in the YMP, and in nuclear waste disposal (and nuclear power) in general. There are far too many examples of loss of public trust due to poor QA that could have been easily avoided with a simple and straight-forward QA program combined with stakeholder engagement. The purpose of this paper is to share features of Neptune's Radiological Performance Assessment program QA program, and some of their QA related lessons learned over the past 27 years of QA for complex environmental modeling. (authors)

12 MANAGEMENT OF RADIOACTIVE AND NON-RADIOACTIVE W↗

Linear and Nonlinear Solvers for Simulating Multiphase Flow within Large-Scale Engineered Subsurface Systems

Simulation of multiphase flow in the subsurface is well-known to be computationally challenging. While there have been many studies that have explored approaches to overcoming these challenges, they often utilize relatively simple case studies. In this paper, we focus on the unique numerical challenges posed by modeling large-scale engineered subsurface systems, characterized by discrete features embedded in a heterogeneous natural subsurface setting. The man-made features such as shafts, tunnels, and barriers often cause multiple challenges in modeling the domain for multiphase porous media flow. This flow scenario can have a wide range of applications such as nuclear waste repositories, enhanced recovery of a petroleum reservoir, geothermal engineering, and carbon sequestration. An example of these severe numerical challenges is the case of performance assessment (PA) for Waste Isolation Pilot Plant (WIPP), the only operating deep geological repository in the US, which simulates extreme material properties of bedded salt rock formation and extreme contrast due to open excavation next to the formation. The models have extremes not only of permeability and porosity but also of the constitutive models needed for multiphase flow; additionally, they have process models like salt creep closure reducing porosity over time, fracturing in clay and anhydrite interbeds of the bedded salt, gas generation from the waste materials, and unintentional human borehole intrusions in some scenarios. Numerical simulations require the solution of coupled systems of nonlinear PDEs; in our work, we use the open-source simulator PFLOTRAN which is based on Finite Volume discretization. The solution of the nonlinear equations requires use of the Newton-Raphson iteration at each time step, which entails the solution of the linearized Jacobian system at each iteration. The effects of all the processes (i.e., large number of unknowns, highly nonlinear constitutive relations, large contrasts in material properties in short distances) lead to an ill-conditioned Jacobian matrix that severely challenges traditional linear solver, i.e., stabilized biconjugate gradient with block Jacobi incomplete LU preconditioner (BCGS-ILU) leading to non-convergence for traditional Newton-Raphson nonlinear solver causing unacceptably long computation time for each model. This paper presents linear solvers such as constrained pressure residual (CPR) two-stage preconditioner with alternate-block-factorization (ABF) and quasi- implicit pressure and explicit saturation (QIMPES) decouplers and flexible generalized residual solver (FGMRES). The new general-purpose nonlinear solver, Newton trust-region dogleg Cauchy (NTRDC), is also introduced to resolve extreme nonlinearities in the models. We demonstrate the effectiveness of each method relative to the default BCGS-Newton solver. The two best cases had nearly 50 times speed-up and achieved completion of a simulation in 14 hours that never completed due to non-convergence with the default solver. We also investigate the strong scalability of each method and discuss some of the deficiencies found for Block Jacobi preconditioner using parallel domain decomposition, and node packing effects of modern processor architecture.

Preconditioner, Nonlinear, Porous media, Multiphas↗

Aviation security screening optimizer for risk and throughput (ASSORT)

The increasing number of air travelers each year presents a challenge as many airports are near their capacity in terms of resources and space for passenger screening. Fortunately, advancements in technologies like next-generation millimeter wave scanning offer solutions to ease this strain. The focus remains on managing risk while enhancing the passenger experience for the traveling public. The risk model presented in this paper known as the Aviation Security Screening Optimizer for Risk and Throughput (ASSORT) is designed to assess risk-based approaches for passenger screening and checkpoint operations. Additionally, ASSORT is exploring various traveler categories — general, trusted, and trusted-plus — along with different checkpoint screening Concept of Operations tailored to each traveler type. For instance, travelers with a higher trust level may experience fewer screening technologies, resulting in quicker processing times at the checkpoint. The output of ASSORT provides a risk score for predefined threat scenarios, as well as the overall risk to the checkpoint, aircraft, and airport by traveler type. In conclusion, benefits of using this tool include assessing the trade-offs between the overall risk associated with checkpoints and the throughput rate of passengers screened. We show for example the impact that different passenger volumes at the checkpoint can have on risk.

99 GENERAL AND MISCELLANEOUS↗

Can Collaboration Succeed in Siting a Spent Nuclear Fuel Facility in the United States?—A Challenge in Political Sustainability

We examine the U.S. Department of Energy (DOE)’s collaborative process to locate, build, and operate one or more federal consolidated interim storage facilities (FCISFs) for commercial U.S. spent nuclear fuel—instead of continuing to store the material at over 70 nuclear reactor sites. Technocratic siting of nuclear facilities in the U.S., most of which did not involve meaningful public participation, was not successful. We consider increasing pressure to find at least one FCISF site, as well as the critical role of trust in engaging communities and reaching agreement—leading some observers to assert that DOE is in the “trust building business”, not the siting business. We present case studies with the following: (1) illustrating community engagement that led to a more satisfactory outcome than had been anticipated (Fernald); (2) a planned voluntary process that failed to produce an operating CISF (Office of the Nuclear Waste Negotiator); and (3) a site that demonstrates the ongoing need for negotiations to keep a site open and operational (Waste Isolation Pilot Plant). The essay concludes with the observation that a collaboration-based siting effort can succeed in the U.S., but that five main challenges—related to trust and requiring patience—will need to be addressed.

12 MANAGEMENT OF RADIOACTIVE AND NON-RADIOACTIVE W↗

A unified funnel restoration SQP algorithm

We consider nonlinearly constrained optimization problems and discuss a generic double-loop framework consisting of basic algorithmic ingredients that unifies a broad range of nonlinear optimization solvers. This framework has been implemented in the open-source solver Uno, a Swiss Army knife-like C++ optimization framework that unifies many nonlinearly constrained nonconvex optimization solvers. We illustrate the framework with a sequential quadratic programming (SQP) algorithm that maintains an acceptable upper bound on the constraint violation, called a funnel, that is monotonically decreased to control the feasibility of the iterates. Infeasible quadratic subproblems are handled by a feasibility restoration strategy. Globalization is controlled by a line search or a trust-region method. We prove global convergence of the trust-region funnel SQP method, building on known results from filter methods. We implement the algorithm in Uno, and we provide extensive test results for the trust-region line-search funnel SQP on small CUTEst instances.

Kiessling, David [Katholieke Univ. Leuven, Heverle↗

A physical unclonable neutron sensor for nuclear arms control inspections

Abstract Classical sensor security relies on cryptographic algorithms executed on trusted hardware. This approach has significant shortcomings, however. Hardware can be manipulated, including below transistor level, and cryptographic keys are at risk of extraction attacks. A further weakness is that sensor media themselves are assumed to be trusted, and any authentication and encryption is done ex situ and a posteriori. Here we propose and demonstrate a different approach to sensor security that does not rely on classical cryptography and trusted electronics. We designed passive sensor media that inherently produce secure and trustworthy data, and whose honest and non-malicious nature can be easily established. As a proof-of-concept, we manufactured and characterized the properties of non-electronic, physical unclonable, optically complex media sensitive to neutrons for use in a high-security scenario: the inspection of a military facility to confirm the absence or presence of nuclear weapons and fissile materials.

98 NUCLEAR DISARMAMENT, SAFEGUARDS, AND PHYSICAL P↗

Binary Optimal Control of Single-Flux-Quantum Pulse Sequences

We introduce a binary, relaxed gradient, trust-region method for optimizing pulse sequences for single flux quanta (SFQ) control of a quantum computer. The pulse sequences are optimized with the goal of realizing unitary gate transformations. Each pulse has a fixed amplitude and duration. Here we model this process as an binary optimal control problem, constrained by Schrödinger’s equation, where the binary variables indicate whether each pulse is on or off. We introduce a first-order trust-region method, which takes advantage of a relaxed gradient to determine an optimal pulse sequence that minimizes the gate infidelity, while also suppressing leakage to higher energy levels. The proposed algorithm has a computational complexity of O(p log(p)), where p is the number of pulses in the sequence. We present numerical results for the H and X gates, where the optimized pulse sequences give gate fidelity’s better than 99.9%, in ≈ 25 trust-region iterations.

71 CLASSICAL AND QUANTUM MECHANICS, GENERAL PHYSIC↗

Examining Perceptions of Spanish Language Health Information Among Hispanics Living in the United States: A Qualitative Study Assessing Videos, Brochures, and Websites

Background Nationally, Hispanics experience health disparities manifested as a higher prevalence of chronic diseases in comparison to non-Hispanic Whites. Factors that influence health disparities in this population include inadequate dissemination of culturally and linguistically appropriate health information. Method Our qualitative analysis is based on data obtained from three focus groups with Spanish-speaking Hispanic adults conducted at a clinic in Nebraska. Participants were asked about their perceptions of health information in the form of videos, brochures, and websites. We followed the consolidated criteria for reporting qualitative research and used the theoretical framework of content analysis. Results For videos, attributes associated with higher levels of trust included a friendly health professional, the logo or name of a health care institute, and a reference specifying “se habla Español.” For brochures, attributes associated with trust included use of visual aids, use of numerous colors and big font sizes, the year of printing, and a health care agency logo. For websites, characteristics associated with trust were inclusion of plain language, use of pictures and videos, and date of last update. In all focus groups, participants perceived the use of mixed English/Spanish language in health information from pamphlets and websites as unprofessional. The use of unknown governmental logos in health promotional videos and websites was perceived as untrustworthy information. Conclusions Spanish-speaking Hispanics prefer health information supported by a health care agency or delivered by a health care professional. Health communication strategies should avoid the use of mixed English/Spanish language in sensitive information especially when combined with governmental logos.

De Alba Rosales, Armando↗

Deployment of Energy Efficiency and Clean Energy on Indians Lands – A Community Solar Project

The Eastern Band of Cherokee Indians (EBCI or Tribe) is a federally recognized Indian Tribe located on ancestral homelands in western North Carolina. The Tribe is comprised of just over 16,000 enrolled members, with an estimated 8,000 – 10,000 residing on tribal lands. The Qualla Boundary is comprised of over 56,000 acres of contiguous trust land adjacent to the Great Smoky Mountain National Park. The EBCI also possess an assortment of scattered parcels of varying sizes across western North Carolina, some in trust status and others in deeded or fee simple. This project was implemented on a trust parcel in Cherokee County, NC. The Tribe was awarded the maximum amount of $\$ $1,000,000 for the installation of a 705.6 kilowatt (kW) solar PV array to supplement the power consumed and reduce annual utility costs at the Harrah’s Cherokee Valley River (HCVR) casino and hotel in Murphy, NC. The casino is a tribal entity of the Tribe. The total cost of the project was $\$ $2.364 million. The system was officially commissioned on April 12, 2019. For the purpose of calculating the amount of power produced and reduction in utility costs, the time frame assessed is May 2019 through April 2020. All power generated was consumed onsite.Based on the first full year of data, the project achieved the estimated 8.3% reduction in utility costs. A total of six casino and tribal staff were trained and received a North American Board of Certified Energy Practitioners (NABCEP) certification, giving our staff the resources and skills to manage and operate the solar PV array. Based on the Tribal match of $\$ $1,377,797 and estimated net annual benefit of $89,000, the estimated return on investment (ROI) is 15.48 years.

14 SOLAR ENERGY↗

Ambassador Project (Final Report)

SEL, in collaboration with its partners, performed research, development and demonstration of a trust, data, and resource management software layer enabling multiple software applications from different suppliers to operate in a Software Defined Infrastructure. The Energy sector has successfully deployed Software Defined Networking (SDN) technology and is rapidly scaling deployments. One major benefit of SDN is the abstracted centralized nature of the orchestration and management of the network. This architecture enables end users to deploy new technology and capabilities as quickly as they perform firmware upgrades to field devices. When an end user needs to roll trucks to install new equipment, they simply deploy new software to run on top of this SD-Infrastructure. This has attracted many software companies to develop value added features and introduce new capabilities, which is all good for the industry but has also introduced new challenges, including how to manage trust between these software applications, how to manage the data integrity and access, and how to manage access to the network resources each of these software applications are demanding. Completion of this project developed and demonstrated a safe and reliable resource scheduler and cybersecurity trust management communication platform allowing multiple software applications to operate in a SD-Infrastructure resulting in the commercialization of a software eco-system and architecture that maintains interoperability, cybersecurity, and reliability where the end user can safely scale out their software to leverage the powerful benefits of SDN.

97 MATHEMATICS AND COMPUTING↗

Blockchain for Fault-Tolerant Grid Operations Version 2.0

This report explores the potential of distributed ledger technology (DLT) as a transformative tool to enhance fault-tolerant operations in electrical distribution systems. Leveraging DLT's core attributes, including an immutable decentralized ledger, distributed consensus mechanisms, and state replication capabilities, this study focuses on three critical use cases. A central aspect of this research centers on the utilization of a consensus-driven ledger, providing actors within the system, such as distributed resources, with access to a reliable data repository. This empowers these actors to collaborate effectively and make informed decisions, all securely recorded on the blockchain. The first use case concentrates on data configuration, utilizing mathematical criteria---particularly, the chi-squared test for gross error detection---to identify trustworthy sensors for advanced decision-making. Building upon this foundation of trust, the second use case, topology identification, accurately determines circuit breaker states, unveiling the distribution network's topology. Ultimately, the third use case leverages this trust to execute switching actions, reconfiguring feeders and restoring power to disconnected customers after fault events. The concept of trust serves as a cornerstone in this approach, marking a departure from traditional fault location, isolation, and service restoration (FLISR) methods. Additionally, the blockchain-based architecture introduces decentralization, empowering disconnected areas to make autonomous decisions, even when communication with a central control center is disrupted. The primary contributions of this report are twofold: (1) a novel approach for evaluating distribution system voltage areas while preserving data ownership and (2) the implementation of interactions between distribution network areas using the actor model. Unlike the previous sequential approach for evaluating the area connection voltages, which required a radial network topology, this study's area model reduction enables a more versatile approach. The area model reduction addresses issues of prolonged data waiting times and multiple points of failure within the previous approach. Notably, the presented evaluation for the reduced network model area connection reveals a significant increase in the differences in voltage magnitudes. Simulation and evaluation of area agents across four distinct cases elucidate the area-level interaction behavior during a fault event. Simulations demonstrate that the proposed distributed FLISR (DFLISR) approach can successfully restore service to an affected area. Varying message delays and message loss probabilities in each simulation case underscore their impacts on restoration times, ranging from 3 min and 32 s to 6 min and 19 s. In contrast, power is not restored in an area in one of our simulation cases.

24 POWER TRANSMISSION AND DISTRIBUTION↗

Machine learning models for PDE constrained optimization

Partial differential equation (PDE)-constrained optimization problems arise in a variety of scientific and engineering applications, such as topology optimization, electrodynamics, fluid dynamics, and structural dynamics. However, these problems are often challenging and computationally expensive to solve, due to the need to solve the PDEs within the optimization loop. One approach to reducing the computational cost of these methods while providing convergence guarantees is through inexact trust region methods; this method uses lower fidelity solutions of the PDE at early stages of the optimization and adjusts the required accuracy of inexact PDE solvers as the optimization progresses. In this work, we explore the use of machine learning based surrogate models with these inexact trust region methods. We first demonstrate the potential of this approach by using Gaussian processes as the surrogate model and test this on a simple PDE-constrained optimization problem. We then document explorations into improving the computational costs of evolutional deep neural network / neural Galerkin methods, with the eventual goal of using these methods with the inexact trust region algorithms. We are able to speed up these approaches, albeit at the cost of lower accuracy.

97 MATHEMATICS AND COMPUTING↗

How Cooperative Engagement Programs Strengthen Sequencing Capabilities for Biosurveillance and Outbreak Response

The threat of emerging and re-emerging infectious diseases continues to be a challenge to public and global health security. Cooperative biological engagement programs act to build partnerships and collaborations between scientists and health professionals to strengthen capabilities in biosurveillance. Biosurveillance is the systematic process of detecting, reporting, and responding to especially dangerous pathogens and pathogens of pandemic potential before they become outbreaks, epidemics, and pandemics. One important tool in biosurveillance is next generation sequencing. Expensive sequencing machines, reagents, and supplies make it difficult for countries to adopt this technology. Cooperative engagement programs help by providing funding for technical assistance to strengthen sequencing capabilities. Through workshops and training, countries are able to learn sequencing and bioinformatics, and implement these tools in their biosurveillance programs. Cooperative programs have an important role in building and sustaining collaborations among institutions and countries. One of the most important pieces in fostering these collaborations is trust. Trust provides the confidence that a successful collaboration will benefit all parties involved. With sequencing, this enables the sharing of pathogen samples and sequences. Obtaining global sequencing data helps to identify unknown etiological agents, track pathogen evolution and infer transmission networks throughout the duration of a pandemic. Having sequencing technology in place for biosurveillance generates the capacity to provide real-time data to understand and respond to pandemics. We highlight the need for these programs to continue to strengthen sequencing in biosurveillance. By working together to strengthen sequencing capabilities, trust can be formed, benefitting global health in the face of biological threats.

60 APPLIED LIFE SCIENCES↗

The Development of the Pooled Rideshare Acceptance Model (PRAM)

Due to the advancements in real-time information communication technologies and sharing economies, rideshare services have gained significant momentum by offering dynamic and/or on-demand services. Rideshare service companies evolved from personal rideshare, where riders traveled solo or with known individuals, into pooled rideshare (PR), where riders can travel with one to multiple unknown riders. Similar to other shared economy services, pooled rideshare is beneficial as it efficiently utilizes resources, resulting in reduced energy usage, as well as reduced costs for the riders. However, previous research has demonstrated that riders have concerns about using pooled rideshare, especially regarding personal safety. A U.S. national survey with 5385 participants was used to understand human factor-related barriers and user preferences to develop a novel Pooled Rideshare Acceptance Model (PRAM). This model used a covariance-based structural equation model (CB-SEM) to identify the relationships between willingness to consider PR factors (time/cost, privacy, safety, service experience, and traffic/environment) and optimizing one’s experience of PR factors (vehicle technology/accessibility, convenience, comfort/ease of use, and passenger safety), resulting in the higher-order factor trust service. We examined the factors’ relative contribution to one’s willingness/attitude towards PR and user acceptance of PR. Privacy, safety, trust service, and convenience were statistically significant factors in the model, as were the comfort/ease of use factor and the service experience, traffic/environment, and passenger safety factors. The only two non-significant factors in the model were time/cost and vehicle technology/accessibility; it is only when a rider feels safe that individuals then consider the additional non-significant variables of time, cost, technology, and accessibility. Privacy, safety, and service experience were factors that discouraged the use of PR, whereas the convenience factor greatly encouraged the acceptance of PR. Despite the time/cost factor’s lack of significance, individual items related to time and cost were crucial when viewed within the context of convenience. This highlights that while user perceptions of privacy and safety are paramount to their attitude towards PR, once safety concerns are addressed, and services are deemed convenient, time and cost elements significantly enhance their trust in pooled rideshare services. This study provides a comprehensive understanding of user acceptance of PR services and offers actionable insights for policymakers and rideshare companies to improve their services and increase user adoption.

dynamic rideshare system↗