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DOE OSTI2022

Activity Theory Literature Review

Complex challenges across Sandia National Laboratories' (SNL) mission areas underscore the need for systems level thinking, resulting in a better understanding of the organizational work systems and environments in which our hardware and software will be used. SNL researchers have successfully used Activity Theory (AT) as a framework to clarify work systems, informing product design, delivery, acceptance, and use. To increase familiarity with AT, a working group assembled to select key resources on the topic and generate an annotated bibliography. The resources in this bibliography are arranged in six categories: 1) An introduction to AT; 2) Advanced readings in AT; 3) AT and human computer interaction (HCI); 4) Methodological resources for practitioners; 5) Case studies; and 6) Related frameworks that have been used to study work systems. This annotated bibliography is expected to improve the reader's understanding of AT and enable more efficient and effective application of it.

42 ENGINEERING↗

NASA NTRS1986

Eye-voice-controlled interface

The Ocular Attention-Sensing Interface System (OASIS) is an innovative human-computer interface which utilizes eye movement and voice commands to communicate messages between the operator and the system. This report initially describes some technical issues relevant to the development of such an interface. The results of preliminary experiments which evaluate alternative eye processing algorithms and feedback techniques are presented. Candidate interface applications are also discussed.

Glenn, Floyd A., III↗

NASA NTRS1987

User engineering: A new look at system engineering

User Engineering is a new System Engineering perspective responsible for defining and maintaining the user view of the system. Its elements are a process to guide the project and customer, a multidisciplinary team including hard and soft sciences, rapid prototyping tools to build user interfaces quickly and modify them frequently at low cost, and a prototyping center for involving users and designers in an iterative way. The main consideration is reducing the risk that the end user will not or cannot effectively use the system. The process begins with user analysis to produce cognitive and work style models, and task analysis to produce user work functions and scenarios. These become major drivers of the human computer interface design which is presented and reviewed as an interactive prototype by users. Feedback is rapid and productive, and user effectiveness can be measured and observed before the system is built and fielded. Requirements are derived via the prototype and baselined early to serve as an input to the architecture and software design.

Mclaughlin, Larry L.↗

NASA NTRS1987

Application of expert systems in project management decision aiding

The feasibility of developing an expert systems-based project management decision aid to enhance the performance of NASA project managers was assessed. The research effort included extensive literature reviews in the areas of project management, project management decision aiding, expert systems technology, and human-computer interface engineering. Literature reviews were augmented by focused interviews with NASA managers. Time estimation for project scheduling was identified as the target activity for decision augmentation, and a design was developed for an Integrated NASA System for Intelligent Time Estimation (INSITE). The proposed INSITE design was judged feasible with a low level of risk. A partial proof-of-concept experiment was performed and was successful. Specific conclusions drawn from the research and analyses are included. The INSITE concept is potentially applicable in any management sphere, commercial or government, where time estimation is required for project scheduling. As project scheduling is a nearly universal management activity, the range of possibilities is considerable. The INSITE concept also holds potential for enhancing other management tasks, especially in areas such as cost estimation, where estimation-by-analogy is already a proven method.

Harris, Regina↗

NASA NTRS1987

Multimodal user input to supervisory control systems - Voice-augmented keyboard

The use of a voice-augmented keyboard input modality is evaluated in a supervisory control application. An implementation of voice recognition technology in supervisory control is proposed: voice is used to request display pages, while the keyboard is used to input system reconfiguration commands. Twenty participants controlled GT-MSOCC, a high-fidelity simulation of the operator interface to a NASA ground control system, via a workstation equipped with either a single keyboard or a voice-augmented keyboard. Experimental results showed that in all cases where significant performance differences occurred, performance with the voice-augmented keyboard modality was inferior to and had greater variance than the keyboard-only modality. These results suggest that current moderately priced voice recognition systems are an inappropriate human-computer interaction technology in supervisory control systems.

Mitchell, Christine M.↗

NASA NTRS1987

Human Factors in Automated and Robotic Space Systems: Proceedings of a symposium. Part 1

Human factors research likely to produce results applicable to the development of a NASA space station is discussed. The particular sessions covered in Part 1 include: (1) system productivity -- people and machines; (2) expert systems and their use; (3) language and displays for human-computer communication; and (4) computer aided monitoring and decision making. Papers from each subject area are reproduced and the discussions from each area are summarized.

Sheridan, Thomas B.↗

NASA NTRS1988

OFMspert - Inference of operator intentions in supervisory control using a blackboard architecture

The authors proposes an architecture for an expert system that can function as an operator's associate in the supervisory control of a complex dynamic system. Called OFMspert (operator function model (OFM) expert system), the architecture uses the operator function modeling methodology as the basis for the design. The authors put emphasis on the understanding capabilities, i.e., the intent referencing property, of an operator's associate. The authors define the generic structure of OFMspert, particularly those features that support intent inferencing. They also describe the implementation and validation of OFMspert in GT-MSOCC (Georgia Tech-Multisatellite Operations Control Center), a laboratory domain designed to support research in human-computer interaction and decision aiding in complex, dynamic systems.

Jones, Patricia S.↗

NASA NTRS1990

A model for a space shuttle safing and failure-detection expert

The safing and failure-detection expert (SAFE) is a prototype for a malfunction detection, diagnosis, and safing system for the atmospheric revitalization subsystem (ARS) in the Space Shuttle orbiter. SAFE, whose knowledge was extracted from expert-provided heuristics and documented procedures, automatically manages all phases of failure handling: detection, diagnosis, testing procedures, and recovery instructions. The SAFE architecture allows it to handle correctly sensor failures and multiple malfunctions. Since SAFE is highly interactive, it was used as a test bed for the evaluation of various advanced human-computer interface (HCI) techniques. The use of such expert systems in the next generation of space vehicles would increase their reliability and autonomy to levels not achievable before.

Zeilingold, Daphna↗

NASA NTRS1990

Research reports: 1990 NASA/ASEE Summer Faculty Fellowship Program

A collection of technical reports on research conducted by the participants in this program is presented. The topics covered include: human-computer interface software, multimode fiber optic communication links, electrochemical impedance spectroscopy, rocket-triggered lightning, robotics, a flammability study of thin polymeric film materials, a vortex shedding flowmeter, modeling of flow systems, monomethyl hydrazine vapor detection, a rocket noise filter system using digital filters, computer programs, lower body negative pressure, closed ecological systems, and others. Several reports with respect to space shuttle orbiters are presented.

Anderson, Loren A.↗

NASA NTRS1991

Model-based displays for satellite ground control

With the emergence of new technology for both human-computer interaction and knowledge-based systems, a range of opportunities exists to enhance the effectiveness and efficiency of satellite ground controllers. The use of models of operator function to represent operator activity in the context of changing system events and operator functions is illustrated. Although there are many models, the operator function model (OFM) was used in this research. In addition to representing operator activities, the OFM can be used to design 'intelligent' operator displays and, in real time, control the displayed information so that the operator has the appropriate information, at the appropriate time, and at the appropriate level of abstraction. The OFM was demonstrated in the context of a NASA Goddard Space Flight Center satellite ground control system. To evaluate the effectiveness of the model-based workstation, an experiment was conducted to compare system performance with a conventional operator workstation versus the model based workstation.

Mitchell, Christine M.↗

NASA NTRS1990

Hypermedia = hypercommunication

New hardware and software technology gave application designers the freedom to use new realism in human computer interaction. High-quality images, motion video, stereo sound and music, speech, touch, gesture provide richer data channels between the person and the machine. Ultimately, this will lead to richer communication between people with the computer as an intermediary. The whole point of hyper-books, hyper-newspapers, virtual worlds, is to transfer the concept and relationships, the 'data structure', from the mind of creator to that of user. Some of the characteristics of this rich information channel are discussed, and some examples are presented.

Laff, Mark R.↗

NASA NTRS1991

Space Network Control Conference on Resource Allocation Concepts and Approaches

The results are presented of the Space Network Control (SNC) Conference. In the late 1990s, when the Advanced Tracking and Data Relay Satellite System is operational, Space Network communication services will be supported and controlled by the SNC. The goals of the conference were to survey existing resource allocation concepts and approaches, to identify solutions applicable to the Space Network, and to identify avenues of study in support of the SNC development. The conference was divided into three sessions: (1) Concepts for Space Network Allocation; (2) SNC and User Payload Operations Control Center (POCC) Human-Computer Interface Concepts; and (3) Resource Allocation Tools, Technology, and Algorithms. Key recommendations addressed approaches to achieving higher levels of automation in the scheduling process.

Moe, Karen L.↗

NASA NTRS1991

Space Network Control (SNC) Conference on Resource Allocation Concepts and Approaches. Overview

In session 1 of the conference, Concepts for space network resource allocation was the main topic. In session 2, Space Network Control and user payload operations and control center human-computer interface, was the topic of discussion. The topic of session 3 was Resource allocation tools, technology, and algorithms. Some of the stated goals for the conference are as follows: to survey existing resource allocation concepts and approaches; to identify solutions applicable to the SN problem; to identify fruitful avenues of study in support of SNC development; and to capture knowledge in proceedings and make available to bidders on the SNC concept definition procurement.

Source record↗

NASA NTRS1991

Concepts, requirements, and design approaches for building successful planning and scheduling systems

Traditional practice of systems engineering management assumes requirements can be precisely determined and unambiguously defined prior to system design and implementation; practice further assumes requirements are held static during implementation. Human-computer decision support systems for service planning and scheduling applications do not conform well to these assumptions. Adaptation to the traditional practice of systems engineering management are required. Basic technology exists to support these adaptations. Additional innovations must be encouraged and nutured. Continued partnership between the programmatic and technical perspective assures proper balance of the impossible with the possible. Past problems have the following origins: not recognizing the unusual and perverse nature of the requirements for planning and scheduling; not recognizing the best starting point assumptions for the design; not understanding the type of system that being built; and not understanding the design consequences of the operations concept selected.

Hornstein, Rhoda Shaller↗

NASA NTRS1991

CHIMES-2: A tool for automated HCI analysis

The topics are presented in view graph form and include the following: Computer Human Interaction Models (CHIMES) methodology; the CHIMES-2 prototype; and CHIMES future development.

Weiland, William J.↗

NASA NTRS1991

Development of a Common User Interface for the Launch Decision Support System

The Launch Decision Support System (LDSS) is software to be used by the NASA Test Director (NTD) in the firing room during countdown. This software is designed to assist the NTD with time management, that is, when to resume from a hold condition. This software will assist the NTD in making and evaluating alternate plans and will keep him advised of the existing situation. As such, the interface to this software must be designed to provide the maximum amount of information in the clearest fashion and in a timely manner. This research involves applying user interface guidelines to a mature prototype of LDSS and developing displays that will enable the users to easily and efficiently obtain information from the LDSS displays. This research also extends previous work on organizing and prioritizing human-computer interaction knowledge.

Scholtz, Jean C.↗

NASA NTRS1991

Artificial intelligence and expert systems in-flight software testing

The authors discuss the introduction of advanced information systems technologies such as artificial intelligence, expert systems, and advanced human-computer interfaces directly into Space Shuttle software engineering. The reconfiguration automation project (RAP) was initiated to coordinate this move towards 1990s software technology. The idea behind RAP is to automate several phases of the flight software testing procedure and to introduce AI and ES into space shuttle flight software testing. In the first phase of RAP, conventional tools to automate regression testing have already been developed or acquired. There are currently three tools in use.

Demasie, M. P.↗

NASA NTRS1986

Ocular attention-sensing interface system

The purpose of the research was to develop an innovative human-computer interface based on eye movement and voice control. By eliminating a manual interface (keyboard, joystick, etc.), OASIS provides a control mechanism that is natural, efficient, accurate, and low in workload.

Zaklad, Allen↗