NASA NTRS · 20190026639
Practicing UX at NASA
Abstract
My experiences practicing UX at NASA in an engineering driven organization and thoughts on how to communicate the value of user research, usability, and design to skeptics. In this environment hard numbers, requirements, and acronyms rule the conversation. How do you communicate the value of softer concepts such as user research, usability, and design?
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Hillenius, Steven. 2016-08-30. Practicing UX at NASA. https://ntrs.nasa.gov/citations/20190026639
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