ASK Talks with Gary Klein

Abstract

Gary Klein, PH.D., is chief scientist of Klein Associates, Inc., a company he founded in 1978 to better understand how to improve decision making in individuals and teams. The company has 30 employees working on projects for both government and commercial clients. Dr. Klein is one of the founders of the field of naturalistic decision making. His work on recognitional decision making has been influential for the design of new systems and interfaces, and for the development of decision training programs. He has extended his work on decision making to describe problem detection, opinion generation, sense making, and planning.