Dynamic decisions and work load in multitask supervisory control

Abstract

A paradigm is developed for the problem of allocating in time a single resource to multiple simultaneous task demands which appear randomly, last for various periods, and offer varying rewards for service. Based upon a dynamic optimizing algorithm plus an estimator, and including response time and future discounting constraints, a model of the human decisionmaker is compared to experimental results for human subjects performing such a task at a computer-graphics terminal. Results indicate a reasonable fit, under various model parameters and task conditions, and suggest interesting hypotheses about the nature of human 'planning ahead' and mental work load.