@misc{indiciae5d15539110d8,
  title = {Performance Analysis: Issues Tracking System Data through September 2011},
  author = {Kerr, C. E. and Holman, G. and McTyer, N.},
  year = {2012},
  doi = {10.2172/1059079},
  url = {https://www.osti.gov/biblio/1059079},
  note = {Source identifier: 1059079}
}