@misc{indiciae752e02a137f5,
  title = {Characterizing and Assessing a Large-Scale Software Maintenance Organization},
  author = {Briand, Lionel and Melo, Walcelio and Seaman, Carolyn and Basili, Victor},
  year = {1995},
  url = {https://ntrs.nasa.gov/citations/19990021259},
  note = {Source identifier: 19990021259}
}