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Wilhelm, John A.

Publications and source records attributed to Wilhelm, John A..

Outcomes of crew resource management training

Participants' self-reports and measures of attitudes regarding flightdeck management indicate that crew resource management training is favorably received and causes highly significant, positive changes in attitudes regarding crew coordination and personal capabilities. However, a subset of participants reacted negatively to the training and showed boomerangs (negative change) in attitudes. Explorations into the causes of this effect pinpoint personality factors and group dynamics as critical determinants of reactions to training and of the magnitude and direction of attitude changes. Implications of these findings for organizations desiring to enhance crew effectiveness are discussed, and areas of needed additional research are described.

Helmreich, Robert L.↗

Preliminary results from the evaluation of Cockpit Resource Management training - Performance ratings of flightcrews

The first data from the NASA/University of Texas Crew Performance project on the behavior of flightcrews with and without formal training in Cockpit Resource Management (CRM) is reported. Expert observers made detailed ratings of 15 components of crew behavior in both line operations and in full mission simulations. The results indicate that such training in crew coordination concepts increases the percentage of crews rated as above average in performance and decreases the percentage rated as below average. The data also show high and unexpected degrees of variations in rated performance among crews flying different aircraft within the same organization. It was also found that the specific behaviors that triggered observer ratings of above or below average performance differed markedly between organizations. Characteristics of experts' ratings and future research needs are also discussed.

Helmreich, Robert L.↗

Personality based clusters as predictors of aviator attitudes and performance

The feasibility of identification of personality-based population clusters was investigated along with the relationships of these subpopulations to relevant attitude and performance measures. The results of instrumental and expressive personality tests, using the Personal Characteristics Inventory (PCI) test battery and the Cockpit Management Attitudes Questionnaire, suggest that theoretically meaningful subpopulations exist among aviators, and that these groupings are useful in understanding of personality factors acting as moderator variables in the determination of aviator attitudes and performance. Out of the three clusters most easily described in terms of their relative elevations on the PCI subscales ('the right stuff', the 'wrong stuff', and the 'no stuff'), the members of the right stuff cluster tended to have more desirable patterns of responses along relevant attitudinal dimensions.

Gregorich, Steve↗

Astronaut and aquanaut performance and adjustment behavioral issues in analogous environments

The utility of analog environments as sources of data for future, long duration space missions is discussed. The undersea habitat is evaluated on a point-by-point basis for similarities and differences with Space Station and a possible lunar base. The comparability of Antarctic wintering-over stations is also considered. Critical issues for research are described, as well as the requirement that participants be involved in the conduct of meaningful work.

Helmreich, Robert L.↗

Human performance in aerospace environments: The search for psychological determinants

A program of research into the psychological determinants of individual and crew performance in aerospace environments is described. Constellations of personality factors influencing behavior in demanding environments are discussed. Relationships between attitudes and performance and attitudes and personality are also reported. The efficacy of training in interpersonal relations as a means of changing attitudes and behavior is explored along with the influence of personality on attitude change processes. Finally, approaches to measuring group behavior in aerospace settings are described.

Helmreich, Robert L.↗

Evaluating cockpit resource management training

The determinants of effective or ineffective cockpit resurce management and the difficulties these multiple factors pose for validation of the effectiveness of cockpit resource management (CRM) training are discussed. A model of an evaluation design that may be applied to this type of training is presented. Concept validation is discussed as well as criteria for judging crew proficiency. Attention is given to accidents and proficiency checks, incidents and repeated maneuvers, attitude measuremet, and self-report evauation of training.

Helmreich, Robert L.↗