The effects of control order, feedback, practice, and input device on tracking performance and perceived workload
The present experiment examined the influence of several task-related factors on tracking performance and concomitant workload. The manipulated factors included tracking order, the presence or absence of knowledge of performance, and the control device. Summed root mean square error (rmse) and perceived workload were measured at the termination of each trial. Perceived workload was measured using the NASA Task Load Index (TLX) and the Subjective Workload Assessment Technique (SWAT). Results indicated a large and expected effect for track order on both performance and the perception of load. In general, trackball input was more accurate and judged for lower load than input using a mouse. The presence or absence of knowledge of performance had little effect on either performance or workload. There were a number of interactions between factors shown in performance that were mirrored by perceived workload scores. Results from each workload scale were equivalent in terms of sensitivity to task manipulations. The pattern of results affirm the utility of these workload measures in assessing the imposed load of multiple task-related variables.