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Richards, L. G.

Publications and source records attributed to Richards, L. G..

Passenger ride quality in transport aircraft

Quantitative relationships are presented which can be used to account for passenger ride quality in transport aircraft. These relations can be used to predict passenger comfort and satisfaction under a variety of flight conditions. Several applications are detailed, including evaluation of use of spoilers to attenuate trailing vortices, identifying key elements in a complex maneuver which leads to discomfort, determining noise/motion tradeoffs, evaluating changes in wing loading, and others. Variables included in the models presented are motion, noise, temperature, pressure, and seating.

Jacobson, I. D.

Ride quality evaluation. IV - Models of subjective reaction to aircraft motion

The paper examines models of human reaction to the motions typically experienced on short-haul aircraft flights. Data are taken on the regularly scheduled flights of four commercial airlines - three airplanes and one helicopter. The data base consists of: (1) a series of motion recordings distributed over each flight, each including all six degrees of freedom of motion; temperature, pressure, and noise are also recorded; (2) ratings of perceived comfort and satisfaction from the passengers on each flight; (3) moment-by-moment comfort ratings from a test subject assigned to each airplane; and (4) overall comfort ratings for each flight from the test subjects. Regression models are obtained for prediction of rated comfort from rms values for six degrees of freedom of motion. It is shown that the model C = 2.1 + 17.1 T + 17.2 V (T = transverse acceleration, V = vertical acceleration) gives a good fit to the airplane data but is less acceptable for the helicopter data.

Jacobson, I. D.

Ride quality assessment. III - Questionnaire results of a second flight programme

A questionnaire was completed by 861 passengers on regularly-scheduled flights of four commuter airlines. Four types of aircraft were involved. Questions assessed major demographic variables, attitudes toward flying, frequency of flying, experience of airsickness, and passenger perceptions of detailed aspects of the physical environment. Passengers also rated their overall comfort level and their willingness to fly again. Passengers perceive motion, noise, and seat factors as the primary determinants of their comfort. Rated comfort is strongly related to willingness to fly again. Incidence of airsickness was low. Sex differences in reactions to aspects of the environment were found.

Richards, L. G.

Application of ride quality technology to predict ride satisfaction for commuter-type aircraft

A method was developed to predict passenger satisfaction with the ride environment of a transportation vehicle. This method, a general approach, was applied to a commuter-type aircraft for illustrative purposes. The effect of terrain, altitude and seat location were examined. The method predicts the variation in passengers satisfied for any set of flight conditions. In addition several noncommuter aircraft were analyzed for comparison and other uses of the model described. The method has advantages for design, evaluation, and operating decisions.

Jacobson, I. D.

Passenger ride quality determined from commercial airline flights

The University of Virginia ride-quality research program is reviewed. Data from two flight programs, involving seven types of aircraft, are considered in detail. An apparatus for measuring physical variations in the flight environment and recording the subjective reactions of test subjects is described. Models are presented for predicting the comfort response of test subjects from the physical data, and predicting the overall comfort reaction of test subjects from their moment by moment responses. The correspondence of mean passenger comfort judgments and test subject response is shown. Finally, the models of comfort response based on data from the 5-point and 7-point comfort scales are shown to correspond.

Richards, L. G.

Ride quality evaluation. I

As part of a larger effort to assess passenger comfort in aircraft, two questionnaires were administered: one to ground-based respondents, the other to passengers in flight. Respondents indicated the importance of various factors influencing their satisfaction with a trip, the perceived importance of various physical factors in determining their level of comfort, and the ease of time spent performing activities in flight. The in-flight sample also provided a rating of their level of comfort and of their willingness to fly again. Comfort ratings were examined in relation to (1) type of respondent, (2) type of aircraft, (3) characteristics of the passengers, (4) ease of performing activities, and (5) willingness to fly again.

Richards, L. G.

Ride quality evaluation 1: Questionnaire studies of airline passenger comfort

As part of a larger effort to assess passenger comfort in aircraft, two questionnaires were administered: one to ground-based respondents; the other to passengers in flight. Respondents indicated the importance of various factors influencing their satisfaction with a trip, the perceived importance of various physical factors in determining their level of comfort, and the ease of time spent performing activities in flight. The in-flight sample also provided a rating of their level of comfort and of their willingness to fly again. Comfort ratings were examined in relation to (1) type of respondent, (2) type of aircraft, (3) characteristics of the passengers, (4) ease of performing activities, and (5) willingness to fly again.

Richards, L. G.