Engineering topics
Publications and source records attributed to Polson, Peter G..
This paper presents a new theory of the initial stages of skill acquisition and then employs the theory to model current and future training programs for fight management systems (FMSs) in modern commercial airliners like the Boeing 777 and the Airbus A320. The theoretical foundations for the theory are a new synthesis of the literature on human memory and the latest version of the ACT-R theory of skill acquisition.
This cooperative agreement supported Dr. Peter Polson's participation in two interrelated research programs. The first was the development of the Situation-Goal-Behavior (SGB) Model that is both a formal description of an avionics system's logic and behavior and a representation of a system that can be understood by avionics designers, pilots, and training developers. The second was the development of a usability inspection method based on an approximate model, RAFIV, of pilot interactions with the Flight Management System (FMS). The main purpose of this report is to integrate the two models and provide a context in order to better characterize the accomplishments of this research program. A major focus of both the previous and this Cooperative Agreement was the development of usability evaluation methods that can be effectively utilized during all phases of the design, development, and certification process of modern avionics systems. The current efforts to validate these methods have involved showing that they generate useful analyses of known operational and training problems with the current generation of avionics systems in modern commercial airliners. This report is organized into seven sections. Following the overview, the second section describes the Goal-Situation-Behavior model and its applications. The next section summarizes the foundations of the RAFIV model and describes the model in some detail. The contents of both these sections are derived from previous reports referenced in footnotes. The fourth section integrates these two models into a complete design evaluation and training development framework. The fifth section contains conclusions and possible future directions for research. References are in Section 6. Section 7 contains the titles and abstracts of the papers paper describing in more detail the results of this research program.