Engineering topics

Mitchell, Christine M.

Publications and source records attributed to Mitchell, Christine M..

29 records · Page 2

NASA NTRS1991

OFMspert: An architecture for an operator's associate that evolves to an intelligent tutor

With the emergence of new technology for both human-computer interaction and knowledge-based systems, a range of opportunities exist which enhance the effectiveness and efficiency of controllers of high-risk engineering systems. The design of an architecture for an operator's associate is described. This associate is a stand-alone model-based system designed to interact with operators of complex dynamic systems, such as airplanes, manned space systems, and satellite ground control systems in ways comparable to that of a human assistant. The operator function model expert system (OFMspert) architecture and the design and empirical validation of OFMspert's understanding component are described. The design and validation of OFMspert's interactive and control components are also described. A description of current work in which OFMspert provides the foundation in the development of an intelligent tutor that evolves to an assistant, as operator expertise evolves from novice to expert, is provided.

Mitchell, Christine M.↗

NASA NTRS1990

Operator function modeling: Cognitive task analysis, modeling and intelligent aiding in supervisory control systems

The design, implementation, and empirical evaluation of task-analytic models and intelligent aids for operators in the control of complex dynamic systems, specifically aerospace systems, are studied. Three related activities are included: (1) the models of operator decision making in complex and predominantly automated space systems were used and developed; (2) the Operator Function Model (OFM) was used to represent operator activities; and (3) Operator Function Model Expert System (OFMspert), a stand-alone knowledge-based system was developed, that interacts with a human operator in a manner similar to a human assistant in the control of aerospace systems. OFMspert is an architecture for an operator's assistant that uses the OFM as its system and operator knowledge base and a blackboard paradigm of problem solving to dynamically generate expectations about upcoming operator activities and interpreting actual operator actions. An experiment validated the OFMspert's intent inferencing capability and showed that it inferred the intentions of operators in ways comparable to both a human expert and operators themselves. OFMspert was also augmented with control capabilities. An interface allowed the operator to interact with OFMspert, delegating as much or as little control responsibility as the operator chose. With its design based on the OFM, OFMspert's control capabilities were available at multiple levels of abstraction and allowed the operator a great deal of discretion over the amount and level of delegated control. An experiment showed that overall system performance was comparable for teams consisting of two human operators versus a human operator and OFMspert team.

Mitchell, Christine M.↗

NASA NTRS1990

An ICAI architecture for troubleshooting in complex, dynamic systems

Ahab, an intelligent computer-aided instruction (ICAI) program, illustrates an architecture for simulator-based ICAI programs to teach troubleshooting in complex, dynamic environments. The architecture posits three elements of a computerized instructor: the task model, the student model, and the instructional module. The task model is a prescriptive model of expert performance that uses symptomatic and topographic search strategies to provide students with directed problem-solving aids. The student model is a descriptive model of student performance in the context of the task model. This student model compares the student and task models, critiques student performance, and provides interactive performance feedback. The instructional module coordinates information presented by the instructional media, the task model, and the student model so that each student receives individualized instruction. Concept and metaconcept knowledge that supports these elements is contained in frames and production rules, respectively. The results of an experimental evaluation are discussed. They support the hypothesis that training with an adaptive online system built using the Ahab architecture produces better performance than training using simulator practice alone, at least with unfamiliar problems. It is not sufficient to develop an expert strategy and present it to students using offline materials. The training is most effective if it adapts to individual student needs.

Fath, Janet L.↗

NASA NTRS1989

Human-computer interaction in distributed supervisory control tasks

An overview of activities concerned with the development and applications of the Operator Function Model (OFM) is presented. The OFM is a mathematical tool to represent operator interaction with predominantly automated space ground control systems. The design and assessment of an intelligent operator aid (OFMspert and Ally) is particularly discussed. The application of OFM to represent the task knowledge in the design of intelligent tutoring systems, designated OFMTutor and ITSSO (Intelligent Tutoring System for Satellite Operators), is also described. Viewgraphs from symposia presentations are compiled along with papers addressing the intent inferencing capabilities of OFMspert, the OFMTutor system, and an overview of intelligent tutoring systems and the implications for complex dynamic systems.

Mitchell, Christine M.↗

NASA NTRS1989

View graphs for GSFC Colloquium on OFMspert

Viewgraphs providing an overview of activities concerned with the development and testing of the Operator Function Model (OFM) expert system (OFMspert) are presented. The OFM is a mathematical tool for representing operator interaction with predominantly automated space ground control systems. OFM provides cognitive task analysis and served as the basis for the design of an intelligent operator's associate called OMFspert. An experimental implementation of OFMspert, referred to as Ally, was developed. An empirical evaluation of Ally was conducted to determine the effectiveness of a supervisory control team consisting of a human operator and Ally versus a control team consisting of two human operators. The experiment was carried out in the GT-MSOCC (Georgia Tech MultiSatellite Operations Control Center) domain, a research tool consisting of a high fidelity implementation of the operator interface to a GSFC ground control system. The viewgraphs outline the experimental design, operator performance measures, and preliminary results.

Mitchell, Christine M.↗

NASA NTRS1989

Intent inferencing with a model-based operator's associate

A portion of the Operator Function Model Expert System (OFMspert) research project is described. OFMspert is an architecture for an intelligent operator's associate or assistant that can aid the human operator of a complex, dynamic system. Intelligent aiding requires both understanding and control. The understanding (i.e., intent inferencing) ability of the operator's associate is discussed. Understanding or intent inferencing requires a model of the human operator; the usefulness of an intelligent aid depends directly on the fidelity and completeness of its underlying model. The model chosen for this research is the operator function model (OFM). The OFM represents operator functions, subfunctions, tasks, and actions as a heterarchic-hierarchic network of finite state automata, where the arcs in the network are system triggering events. The OFM provides the structure for intent inferencing in that operator functions and subfunctions correspond to likely operator goals and plans. A blackboard system similar to that of Human Associative Processor (HASP) is proposed as the implementation of intent inferencing function. This system postulates operator intentions based on current system state and attempts to interpret observed operator actions in light of these hypothesized intentions.

Jones, Patricia M.↗

NASA NTRS1988

OFMspert - Inference of operator intentions in supervisory control using a blackboard architecture

The authors proposes an architecture for an expert system that can function as an operator's associate in the supervisory control of a complex dynamic system. Called OFMspert (operator function model (OFM) expert system), the architecture uses the operator function modeling methodology as the basis for the design. The authors put emphasis on the understanding capabilities, i.e., the intent referencing property, of an operator's associate. The authors define the generic structure of OFMspert, particularly those features that support intent inferencing. They also describe the implementation and validation of OFMspert in GT-MSOCC (Georgia Tech-Multisatellite Operations Control Center), a laboratory domain designed to support research in human-computer interaction and decision aiding in complex, dynamic systems.

Jones, Patricia S.↗

NASA NTRS1987

Operator function modeling: An approach to cognitive task analysis in supervisory control systems

In a study of models of operators in complex, automated space systems, an operator function model (OFM) methodology was extended to represent cognitive as well as manual operator activities. Development continued on a software tool called OFMdraw, which facilitates construction of an OFM by permitting construction of a heterarchic network of nodes and arcs. Emphasis was placed on development of OFMspert, an expert system designed both to model human operation and to assist real human operators. The system uses a blackboard method of problem solving to make an on-line representation of operator intentions, called ACTIN (actions interpreter).

Mitchell, Christine M.↗

NASA NTRS1987

GT-MSOCC - A domain for research on human-computer interaction and decision aiding in supervisory control systems

The Georgia Tech-Multisatellite Operations Control Center (GT-MSOCC), a real-time interactive simulation of the operator interface to a NASA ground control system for unmanned earth-orbiting satellites, is described. The GT-MSOCC program for investigating a range of modeling, decision aiding, and workstation design issues related to the human-computer interaction is discussed. A GT-MSOCC operator function model is described in which operator actions, both cognitive and manual, are represented as the lowest level discrete control network nodes, and operator action nodes are linked to information needs or system reconfiguration commands.

Mitchell, Christine M.↗

NASA NTRS1987

Use of model-based qualitative icons and adaptive windows in workstations for supervisory control systems

The effectiveness of an operator interface using qualitative icons and dynamic windows designed and controlled by means of an operator function model is demonstrated, and the simulation system, the Georgia Tech-Multisatellite Operations Control Center, is described. Qualitative icons are used to integrate low-level quantitative data into high-level qualitative error detection mechanisms, and window technology is used for the simultaneous display of multiple data sources that reflect different aspects of the system state. Based on eleven experimental measures, the workstation incorporating the model-based qualitative icons and dynamic operator function window sets was found to perform better than the conventional workstation.

Mitchell, Christine M.↗

NASA NTRS1987

Multimodal user input to supervisory control systems - Voice-augmented keyboard

The use of a voice-augmented keyboard input modality is evaluated in a supervisory control application. An implementation of voice recognition technology in supervisory control is proposed: voice is used to request display pages, while the keyboard is used to input system reconfiguration commands. Twenty participants controlled GT-MSOCC, a high-fidelity simulation of the operator interface to a NASA ground control system, via a workstation equipped with either a single keyboard or a voice-augmented keyboard. Experimental results showed that in all cases where significant performance differences occurred, performance with the voice-augmented keyboard modality was inferior to and had greater variance than the keyboard-only modality. These results suggest that current moderately priced voice recognition systems are an inappropriate human-computer interaction technology in supervisory control systems.

Mitchell, Christine M.↗