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Keeler, Jillian

Publications and source records attributed to Keeler, Jillian.

8 records
All sourcesNASA NTRSDOE OSTI
NASA NTRS2019

Workload Considerations in Urban Air Mobility

Urban air mobility (UAM) is receiving increased attention in aviation as a system for passenger and cargo-carrying new entrants in urban airspace. In order to develop a safe and efficient system, numerous possible concepts of operation for UAM are being explored throughout industry and research domains, the features and assumptions of which may differ according to near, medium and far term operations. Much of the current research into the development of UAM has dominantly focused on technological and engineering capabilities, such as vehicle development. Although these areas of research are essential to furthering UAM, research into the role of the human operator in UAM is limited. The research described in this paper aims to begin to address this gap by investigating the capabilities and implications of human operators as traffic managers in the UAM system, focusing on near-term UAM operations. A human in the loop air traffic control simulation was used to investigate the effect of UAM traffic density, airspace routes and communication procedures on subjective workload and efficiency-related task performance. Findings indicate that medium and high-density operations were associated with high workload. A reduction in verbal communications through a letter of agreement, and optimized routes, were associated with reduced workload and increased performance efficiency. However, even with these adjustments, reported workload remained high, particularly during the high-density scenario. Future research should focus on the human operator roles and responsibilities, and the amount of involvement, in UAM system management. Particular focus should be directed on the impact of reduced human operator involvement and increased automation, on the safety and efficiency of UAM operations and the integration of UAM with traditional air traffic management.

Edwards, Tamsyn↗
NASA NTRS2019

Unmanned Aircraft Systems (UAS) Integration in the National Airspace System (NAS) Project: ACAS-Xu Run 5 Human-In-The-Loop Sim SC-147 Results Outbrief

This presentation provides an overview of a recently completed human-in-the-loop simulation, conducted as part of the Unmanned Aircraft Systems (UAS) Integration in the National Airspace System (NAS) Project. This study examined how to present resolution advisories (RAs) issued by Airborne Collision Avoidance System (ACAS) Xu, which can be in the vertical dimension, the horizontal dimension, or both (i.e., "blended"). The study varied the location of the ACAS Xu traffic information - it was either presented within an 'integrated' display or a 'standalone' display, where the traffic information was separated from the vehicle control interfaces and navigational information. Results revealed generally positive feedback on the visual and aural presentation of RAs, with special considerations and performance implications noted throughout.

Monk, Kevin J.↗
NASA NTRS2019

Exploration of Near-Term Potential Routes and Procedures for Urban Air Mobility

Urban air mobility is gaining interest as the need for On Demand Mobility in today's congested traffic is becoming high in metropolitan areas. Urban Air Mobility (UAM) is envisioned as a concept to transport passengers and cargo safely and efficiently using innovative aircraft in the urban areas. It is expected to improve mobility for the general public, decongest road traffic, reduce transport time and reduce the strain on existing public transport networks. There exist several challenges to Urban Air Mobility (UAM) such as integration of procedures with airspace and the airport, noise levels that are acceptable to the general public, public safety, public acceptance, vehicle certification, and more. Most of the research in the United States and European skies (DLR - German Aerospace Center) related to urban areas has focused on small UAS (Unmanned Aircraft Systems) flights (NASA's UTM (UAS Traffic Management) research) and their integration with the airspace and building safe operations in densely populated areas. Previous studies on UAM have focused on fast time simulations of the routes that are separated via a separation service and network of routes. Similarly, research in Europe has focused on the approach profile for these innovative aircraft, vertiports and battery life among others. UAM as a part of the On-Demand Mobility effort has provided some guidelines for operations as shown below: Does not require additional ATC (Air Traffic Control) infrastructure; Does not impose additional workload on ATC; Does not restrict operations of traditional airspace users; Will meet appropriate safety thresholds and requirements; Will prioritize operational scalability; Will allow flexibility where possible and structure where necessary. This paper explores potential routes and procedures in a Human-In-The-Loop (HITL) experiment that could be applied in the near-term to allow integration of UAM flights into the airspace as well as a large airport. The airspace that was explored was Dallas Fort Worth (DFW) airspace managed by the DFW East Tower in South Flow only. In addition, Dallas Love Field (DAL) and Addison (ADS) airspace were also part of the testbed. The initial set of routes investigated in this study were published helicopter routes in the DFW area. Figure 1 shows class B airspace in DFW area and the origin/destination city pairs where UAM flights flew along with helicopter routes shown in blue. The research focused on exploring procedures for integrating UAM flights into Class Bravo and Class Delta airspace. Three different communication procedures, evaluated with three different levels of UAM traffic, are shown in Table 1. The current day routes were evaluated with current day communication procedures were explored as the first condition. The current day routes were also evaluated in the second condition with reduced communications, which was assumed due to the presence of a Letter Of Agreement (LOA). The purpose of the LOA was to reduce the verbiage associated with pilots getting clearance to Class B airspace from the controllers, pre-assigning beacons codes to the UAM flights, separate routes by assigning altitudes and speeds to flights going in any one direction. Flights were expected to automatically change frequency when exiting Class B airspace, thus transition points for entry and exit points were also specified in the LOA.

Urban Air Mobility↗
NASA NTRS2019

Exploration of Near-Term Potential Routes and Procedures for Urban Air Mobility

This paper investigates routes and procedures for Urban Air Mobility (UAM), which aims to reduce congestion on the roads and highways by offering air taxi as an alternative to driving. The routes and procedures being explored are current-day helicopter routes along with different communication procedures that are available as tools in the near-term. Three different levels of UAM traffic were evaluated in the Dallas Fort Worth (DFW) area. The current-day helicopter routes were modified to separate them from traditional traffic, and a Letter of Agreement (LOA) was introduced in some of the conditions to reduce verbal communications. We found that modifications to the routes and introduction of LOA helped increase the number of UAM flights that the controllers reported they could manage and reduce their communications, which made controller self-reported workload more operationally acceptable. However, the self-reported workload experienced by busy airport towers cannot be effectively managed via the usage of LOA and modified helicopter routes, suggesting there is an opportunity to re-think roles and responsibilities of the UAM system participants.

Verma, Savita A.↗
NASA NTRS2019

Exploring Human Factors Issues for Urban Air Mobility Operations

Urban air mobility (UAM) is currently receiving increased attention in the aviation literature as a new entrant into the airspace. Although the introduction of UAM offers the potential for significant benefits, it also creates the potential for fundamental change to the current air traffic management system. Several concepts are being explored to enable the development of a safe and efficient UAM system for near, mid and far term operations. A concept of operations for near term operations proposes several assumptions. Concepts for roles and responsibilities of human operators such as air traffic controllers propose different degrees of involvement. Identifying and exploring human factors issues is therefore a critical next step in the forward progression of concept development. A human-in-the-loop air traffic control simulation was used to investigate the effect of UAM traffic density and changes in current airspace routes and communication procedures on subjective controller workload and efficiency-related task performance. Findings indicate that although subjective workload was manageable for low density operations, medium and high density operations led to unmanageable levels of workload, leading to refusals to allow more vehicles into controlled airspace. By implementing a letter of agreement, verbal communications were reduced which were associated with reduced workload. Optimized routes were also associated with reduced workload and increased performance efficiency. Although these adjustments can positively support controller performance, workload still remained high during the high density UAM traffic scenarios. It is therefore suggested that, in order for UAM operation to become scalable, human operators will be required to work differently compared to current air traffic controllers. Future research should focus on the level and type of human operator or controller involvement and mated systems, to ensure safety and efficiency within UAM operations.

Air Traffic Management↗
NASA NTRS2019

Unmanned Aircraft Systems (UAS) Integration in the National Airspace System (NAS) Project: ACAS Xu Engineering Analysis Results

This presentation provides an overview of the results from a two-part engineering analysis conducted as part of the Unmanned Aircraft Systems (UAS) Integration in the National Airspace System (NAS) Project. Part one of this analysis examined how to present resolution advisories (RAs) issued by Airborne Collision Avoidance System (ACAS) Xu, which can be in the vertical dimension, the horizontal dimension, or both (i.e., "blended"). The study varied the appearance of the alerting and the verbiage used in the aural alerts. Results revealed high acceptability ratings for the appearance of the RA guidance. Part two of the analysis assessed pilot acceptability of varying levels of automation in the collision avoidance (CA) task. Pilots experienced conditions in which ACAS Xu RAs were executed either manually or automatically (i.e., auto-Collision Avoidance). In some conditions the return to a previously filed course was also executed automatically (auto-Return to Course). Results indicated that improvements are needed to how the state of the automation is presented. Implications of these findings are also discussed.

Detect and Avoid↗
NASA NTRS2017

Measuring the Effectiveness of Human Autonomy Teaming

Human-Automation Teaming (HAT), is now recognized as a promising solution to the problems of humans managing increasingly complex work systems. A human-automation team can be defined as the interdependent coupling between one or more human operators and one or more autonomous systems requiring collaboration and coordination to accomplish system and task goals (e.g., Langan-Fox et al., 2009). In this conception, automated agents are considered team members that can operate at various levels of automation, be focused on one or more human-information-processing stages, and the interactions with human operators may be adaptable, adjustable or mixed initiative. We investigated some metrics for assessing HAT effectiveness in a demonstration of a HAT tool used by ground station operators in a Reduced Crew Operations project that was conducted at NASA Ames Human Automation Teaming Laboratory. In this paper, we focus on operator metrics of HAT effectiveness, specifically workload and operator behaviors.

measurements↗