Engineering topics

Kanki, Barbara G.

Publications and source records attributed to Kanki, Barbara G..

30 records · Page 2

NASA NTRS1991

The impact of cockpit automation on crew coordination and communication. Volume 1: Overview, LOFT evaluations, error severity, and questionnaire data

The purpose was to examine, jointly, cockpit automation and social processes. Automation was varied by the choice of two radically different versions of the DC-9 series aircraft, the traditional DC-9-30, and the glass cockpit derivative, the MD-88. Airline pilot volunteers flew a mission in the simulator for these aircraft. Results show that the performance differences between the crews of the two aircraft were generally small, but where there were differences, they favored the DC-9. There were no criteria on which the MD-88 crews performed better than the DC-9 crews. Furthermore, DC-9 crews rated their own workload as lower than did the MD-88 pilots. There were no significant differences between the two aircraft types with respect to the severity of errors committed during the Line-Oriented Flight Training (LOFT) flight. The attitude questionnaires provided some interesting insights, but failed to distinguish between DC-9 and MD-88 crews.

Wiener, Earl L.↗

NASA NTRS1991

Communication variations and aircrew performance

The relationship between communication variations and aircrew performance (high-error vs low-error performances) was investigated by analyzing the coded verbal transcripts derived from the videotape records of 18 two-person air transport crews who participated in a high-fidelity, full-mission flight simulation. The flight scenario included a task which involved abnormal operations and required the coordinated efforts of all crew members. It was found that the best-performing crews were characterized by nearly identical patterns of communication, whereas the midrange and poorer performing crews showed a great deal of heterogeneity in their speech patterns. Although some specific speech sequences can be interpreted as being more or less facilitative to the crew-coordination process, predictability appears to be the key ingredient for enhancing crew performance. Crews communicating in highly standard (hence predictable) ways were better able to coordinate their task, whereas crews characterized by multiple, nonstandard communication profiles were less effective in their performance.

Kanki, Barbara G.↗

NASA NTRS1991

Communication variations related to leader personality

While communication and captain personality type have been separately shown to relate to overall crew performance, this study attempts to establish a link between communication and personality among 12 crews whose captains represent three pre-selected personality profiles (IE+, I-, Ec-). Results from analyzing transcribed speech from one leg of a full-mission simulation study, so far indicate several discriminating patterns involving ratios of total initiating speech (captain to crew members); in particular commands, questions and observations.

Kanki, Barbara G.↗

NASA NTRS1991

Cockpit crew research

A review is presented of the cockpit crew research work conducted at Ames Research Center including an overview of the problem areas of risk in the aviation environment. Attention is given to transportation fatalities, accident and incident reports, cockpit resource management, and current aircrew research.

Kanki, Barbara G.↗

NASA NTRS1990

Teamwork in high-risk environments analogous to space

Mountaineering expeditions combine a number of factors which make them potentially good analogs to the planetary exploration facet of long-duration space missions. A study of mountain climbing teams was conducted in order to evaluate the usefulness of the environment as a space analog and to specifically identify the factors and issues surrounding teamwork and 'successful' team performance in two mountaineering environments. This paper focuses on social/organizational factors, including team size and structure, leadership styles and authority structure which were found in the sample of 22 climb teams (122 individuals). The second major issue discussed is the construction of a valid performance measure in this high-risk environment.

Kanki, Barbara G.↗

NASA NTRS1990

Personality factors in flight operations. Volume 1: Leader characteristics and crew performance in a full-mission air transport simulation

Crew effectiveness is a joint product of the piloting skills, attitudes, and personality characteristics of team members. As obvious as this point might seem, both traditional approaches to optimizing crew performance and more recent training development highlighting crew coordination have emphasized only the skill and attitudinal dimensions. This volume is the first in a series of papers on this simulation. A subsequent volume will focus on patterns of communication within crews. The results of a full-mission simulation research study assessing the impact of individual personality on crew performance is reported. Using a selection algorithm described in previous research, captains were classified as fitting one of three profiles along a battery of personality assessment scales. The performances of 23 crews led by captains fitting each profile were contrasted over a one-and-one-half-day simulated trip. Crews led by captains fitting a positive Instrumental-Expressive profile (high achievement motivation and interpersonal skill) were consistently effective and made fewer errors. Crews led by captains fitting a Negative Expressive profile (below average achievement motivation, negative expressive style, such as complaining) were consistently less effective and made more errors. Crews led by captains fitting a Negative Instrumental profile (high levels of competitiveness, verbal aggressiveness, and impatience and irritability) were less effective on the first day but equal to the best on the second day. These results underscore the importance of stable personality variables as predictors of team coordination and performance.

Chidester, Thomas R.↗

NASA NTRS1990

Crew factors in the aerospace workplace

The effects of technological change in the aerospace workplace on pilot performance are discussed. Attention is given to individual and physiological problems, crew and interpersonal problems, environmental and task problems, organization and management problems, training and intervention problems. A philosophy and conceptual framework for conducting research on these problems are presented and two aerospace studies are examined which investigated: (1) the effect of leader personality on crew effectiveness and (2) the working undersea habitat known as Aquarius.

Kanki, Barbara G.↗

NASA NTRS1989

Communication as group process mediator of aircrew performance

Considering recent operating experience as a group-level input factor, aspects of the communication process between crewmembers (captain and first officer) were explored as a possible mediator to performance. Communication patterns were defined by a speech-act typology adapted for the flight-deck setting and distinguished crews that had previously flown together (FT) from those that had not flown together (NFT). A more open communication channel and greater first officer participation in task-related topics was shown by FT crews, while NFT crews engaged in more nontask discourse.

Kanki, Barbara G.↗

NASA NTRS1989

Performance evaluation in full-mission simulation - Methodological advances and research challenges

The crew-factors research program at NASA Ames has developed a methodology for studying the impact of a variety of variables on the effectiveness of crews flying realistic but high workload simulated trips. The validity of investigations using the methodology is enhanced by careful design of full-mission scenarios, performance assessment using converging sources of data, and recruitment of representative subjects. Recently, portions of this methodology have been adapted for use in assessing the effectiveness of crew coordination among participants in line-oriented flight training.

Chidester, Thomas R.↗

NASA NTRS1989

Communication variations and aircrew performance

Crew-related communication variations and their effects on performance are examined. The communication analysis involves evaluating the performance of 18 pilots to a high-fidelity full-mission simulation. Initiating speech consists of four categories: commands, questions, observations, and dysfluencies. Response speech is coded as: reply, acknowledgements, and zero response. A standard form of communication has been adopted which should aid in the coordination process and enhance crew performance.

Kanki, Barbara G.↗

NASA NTRS1987

Communications indices of crew coordination

Verbal exchanges occuring during task execution during full mission two-person simulator flights are used to study the effect of the interactive communication process on crew coordination and performance. The ratio of initiator to response speech is calculated and speech variations are recorded. The results of this study are compared with the findings of Ginnett's (1986) study of leaders. It is shown that low-error crews adopt a standard form of communicating, allowing for the ability to predict one another's behavior, facilitating the coordination process. The higher performance of crews that have flown together before is believed to be due to the increased amount of time for establishing a conventional means of communication.

Kanki, Barbara G.↗

NASA NTRS1987

'But Captain, I've been doing this a lot longer than you have' - The effects of 'role-reversal' on crew interaction

Legislation providing for airline deregulation has, among other things, created some ambiguity with respect to cockpit role structures. With the demise of some airlines, the absorption of others, the merging of seniority lists, and a new shortage of pilots, individuals with experience equivalent to or greater than that of the pilot in command may be placed in roles of lesser status. A formerly senior captain may be flying in the right seat as a first officer with an individual very much 'junior' in terms of both age and experience. Moreover, the mandatory retirement of airline pilots at age 60 does not apply to flight engineers, and some are 'down-grading' to fly in that capacity. The effects of this 'role-reversal' phenomenon on the crew coordination process have not been explored. The purpose of this study was to begin investigating this phenomenon using data obtained from a previous 'short-haul' full mission study conducted by Foushee, Lauber, Baetge, and Acomb (1986).

Lozito, Sandra C.↗