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Howell, Breannan C.

Publications and source records attributed to Howell, Breannan C..

Effects of machine learning errors on human decision-making: manipulations of model accuracy, error types, and error importance

Abstract This study addressed the cognitive impacts of providing correct and incorrect machine learning (ML) outputs in support of an object detection task. The study consisted of five experiments that manipulated the accuracy and importance of mock ML outputs. In each of the experiments, participants were given the T and L task with T-shaped targets and L-shaped distractors. They were tasked with categorizing each image as target present or target absent. In Experiment 1, they performed this task without the aid of ML outputs. In Experiments 2–5, they were shown images with bounding boxes, representing the output of an ML model. The outputs could be correct (hits and correct rejections), or they could be erroneous (false alarms and misses). Experiment 2 manipulated the overall accuracy of these mock ML outputs. Experiment 3 manipulated the proportion of different types of errors. Experiments 4 and 5 manipulated the importance of specific types of stimuli or model errors, as well as the framing of the task in terms of human or model performance. These experiments showed that model misses were consistently harder for participants to detect than model false alarms. In general, as the model’s performance increased, human performance increased as well, but in many cases the participants were more likely to overlook model errors when the model had high accuracy overall. Warning participants to be on the lookout for specific types of model errors had very little impact on their performance. Overall, our results emphasize the importance of considering human cognition when determining what level of model performance and types of model errors are acceptable for a given task.

97 MATHEMATICS AND COMPUTING↗

Numerical and Visual Representations of Uncertainty Lead to Different Patterns of Decision Making

Although visualizations are a useful tool for helping people to understand information, they can also have unintended effects on human cognition. This is especially true for uncertain information, which is difficult for people to understand. Prior work has found that different methods of visualizing uncertain information can produce different patterns of decision making from users. However, uncertainty can also be represented via text or numerical information, and few studies have systematically compared these types of representations to visualizations of uncertainty. We present two experiments that compared visual representations of risk (icon arrays) to numerical representations (natural frequencies) in a wildfire evacuation task. Like prior studies, we found that different types of visual cues led to different patterns of decision making. In addition, our comparison of visual and numerical representations of risk found that people were more likely to evacuate when they saw visualizations than when they saw numerical representations. These experiments reinforce the idea that design choices are not neutral: seemingly minor differences in how information is represented can have important impacts on human risk perception and decision making.

97 MATHEMATICS AND COMPUTING↗

The Impact of Specificity on Human Interpretations of State Uncertainty

The goal of this project was test how different representations of state uncertainty impact human decision making. Across a series of experiments, we sought to answer fundamental questions about human cognitive biases and how they are impacted by visual and numerical information. The results of these experiments identify problems and pitfalls to avoid when for presenting algorithmic outputs that include state uncertainty to human decision makers. Our findings also point to important areas for future research that will enable system designers to minimize biases in human interpretation for the outputs of artificial intelligence, machine learning, and other advanced analytic systems.

97 MATHEMATICS AND COMPUTING↗

Assessing Cognitive Impacts of Errors from Machine Learning and Deep Learning Models: Final Report

Due to their recent increases in performance, machine learning and deep learning models are being increasingly adopted across many domains for visual processing tasks. One such domain is international nuclear safeguards, which seeks to verify the peaceful use of commercial nuclear energy across the globe. Despite recent impressive performance results from machine learning and deep learning algorithms, there is always at least some small level of error. Given the significant consequences of international nuclear safeguards conclusions, we sought to characterize how incorrect responses from a machine or deep learning-assisted visual search task would cognitively impact users. We found that not only do some types of model errors have larger negative impacts on human performance than other errors, the scale of those impacts change depending on the accuracy of the model with which they are presented and they persist in scenarios of evenly distributed errors and single-error presentations. Further, we found that experiments conducted using a common visual search dataset from the psychology community has similar implications to a safeguards- relevant dataset of images containing hyperboloid cooling towers when the cooling tower images are presented to expert participants. While novice performance was considerably different (and worse) on the cooling tower task, we saw increased novice reliance on the most challenging cooling tower images compared to experts. These findings are relevant not just to the cognitive science community, but also for developers of machine and deep learning that will be implemented in multiple domains. For safeguards, this research provides key insights into how machine and deep learning projects should be implemented considering their special requirements that information not be missed.

97 MATHEMATICS AND COMPUTING↗

Physiological Characterization of Language Comprehension

In this project, our goal was to develop methods that would allow us to make accurate predictions about individual differences in human cognition. Understanding such differences is important for maximizing human and human-system performance. There is a large body of research on individual differences in the academic literature. Unfortunately, it is often difficult to connect this literature to applied problems, where we must predict how specific people will perform or process information. In an effort to bridge this gap, we set out to answer the question: can we train a model to make predictions about which people understand which languages? We chose language processing as our domain of interest because of the well- characterized differences in neural processing that occur when people are presented with linguistic stimuli that they do or do not understand. Although our original plan to conduct several electroencephalography (EEG) studies was disrupted by the COVID-19 pandemic, we were able to collect data from one EEG study and a series of behavioral experiments in which data were collected online. The results of this project indicate that machine learning tools can make reasonably accurate predictions about an individual?s proficiency in different languages, using EEG data or behavioral data alone.

42 ENGINEERING↗