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Hornstein, Rhoda Shaller

Publications and source records attributed to Hornstein, Rhoda Shaller.

Cost efficient operations: Challenge from NASA administrator and lessons learned from hunting sacred cows

The conclusions and recommendations that resulted from NASA's Hunting Sacred Cows Workshop are summarized, where a sacred cow is a belief or assumption that is so well established that it appears to be unreasonably immune to criticism. A link was identified between increased complexity and increased costs, especially in relation to automation and autonomy. An identical link was identified for outsourcing and commercialization. The work of NASA's Cost Less team is reviewed. The following conclusions were stated by the Cost Less team and considered at the workshop: the way Nasa conducts business must change; NASA makes its best contributions to the public areas not addressed by other government organizations; the management tool used for the last 30 years is no longer suitable; the most important work on any program or project is carried out before the development or operations stages; automation should only be used to achieve autonomy if the reasons for automation are well understood, and NASA's most critical resources are its personnel.

Hornstein, Rhoda Shaller

The foundations of reusability: Successful experience and important conclusions from planning and scheduling of space operations

NASA's Office of Space Communications is sponsoring a combined technical and management initiative to dramatically decrease the cost of preparing for and conducting space operations. The authors present their successful experience and important conclusions from producing generalized and readily reusable solutions and systems for planning and scheduling applications. While generality by itself should enable reuse, generality alone may not produce the desired cost savings. Generality achieved by accumulating numerous special cases within a software system often increases the complexity of the software to the extent that maintenance costs overtake development savings. Because of this phenomenon, the authors have insisted on simplicity, as well as generality, to achieve cost-effective operation reusability. Simplicity and generality can be accomplished simultaneously when the basic 'Building Blocks' for a problem domain, in this paper, planning and scheduling, are discovered and implemented with reuse in mind. The Building Blocks for planning and scheduling are described. The authors also present examples of how these Building Blocks have accommodated various scenarios that were previously treated as mission-peculiar. Two case histories are presented to demonstrate operational reusability and cost effectiveness.

Hornstein, Rhoda Shaller

Re-engineering NASA's space communications to remain viable in a constrained fiscal environment

Along with the Red and Blue Teams commissioned by the NASA Administrator in 1992, NASA's Associate Administrator for Space Communications commissioned a Blue Team to review the Office of Space Communications (Code O) Core Program and determine how the program could be conducted faster, better, and cheaper. Since there was no corresponding Red Team for the Code O Blue Team, the Blue Team assumed a Red Team independent attitude and challenged the status quo, including current work processes, functional distinctions, interfaces, and information flow, as well as traditional management and system development practices. The Blue Team's unconstrained, non-parochial, and imaginative look at NASA's space communications program produced a simplified representation of the space communications infrastructure that transcends organizational and functional boundaries, in addition to existing systems and facilities. Further, the Blue Team adapted the 'faster, better, cheaper' charter to be relevant to the multi-mission, continuous nature of the space communications program and to serve as a gauge for improving customer services concurrent with achieving more efficient operations and infrastructure life cycle economies. This simplified representation, together with the adapted metrics, offers a future view and process model for reengineering NASA's space communications to remain viable in a constrained fiscal environment. Code O remains firm in its commitment to improve productivity, effectiveness, and efficiency. In October 1992, the Associate Administrator reconstituted the Blue Team as the Code O Success Team (COST) to serve as a catalyst for change. In this paper, the COST presents the chronicle and significance of the simplified representation and adapted metrics, and their application during the FY 1993-1994 activities.

Hornstein, Rhoda Shaller

Concepts, requirements, and design approaches for building successful planning and scheduling systems

Traditional practice of systems engineering management assumes requirements can be precisely determined and unambiguously defined prior to system design and implementation; practice further assumes requirements are held static during implementation. Human-computer decision support systems for service planning and scheduling applications do not conform well to these assumptions. Adaptation to the traditional practice of systems engineering management are required. Basic technology exists to support these adaptations. Additional innovations must be encouraged and nutured. Continued partnership between the programmatic and technical perspective assures proper balance of the impossible with the possible. Past problems have the following origins: not recognizing the unusual and perverse nature of the requirements for planning and scheduling; not recognizing the best starting point assumptions for the design; not understanding the type of system that being built; and not understanding the design consequences of the operations concept selected.

Hornstein, Rhoda Shaller

Distributed decision-making for space operations

A programmatic and technical perspective in the context of future space applications is presented, that includes some of the management challenges that arise as the decision-making process becomes increasingly more decentralized. Three challenges are discussed: (1) the degree to which the planners must communicate with each other and with those who are seeking space operations resources, (2) the collection, management, employment and dissemination of the information needed to make decisions, and (3) the challenges connected with schedule integration. The technical perspective presented leads to recommended adaptations to the normal scheduling algorithms that retain the 'degrees of freedom' in the planning result. It is shown that these adaptations are specific technical responses to the programmatic challenges discussed.

Hornstein, Rhoda Shaller

A system management methodology for building successful resource management systems

This paper presents a system management methodology for building successful resource management systems that possess lifecycle effectiveness. This methodology is based on an analysis of the traditional practice of Systems Engineering Management as it applies to the development of resource management systems. The analysis produced fifteen significant findings presented as recommended adaptations to the traditional practice of Systems Engineering Management to accommodate system development when the requirements are incomplete, unquantifiable, ambiguous and dynamic. Ten recommended adaptations to achieve operational effectiveness when requirements are incomplete, unquantifiable or ambiguous are presented and discussed. Five recommended adaptations to achieve system extensibility when requirements are dynamic are also presented and discussed. The authors conclude that the recommended adaptations to the traditional practice of Systems Engineering Management should be implemented for future resource management systems and that the technology exists to build these systems extensibly.

Hornstein, Rhoda Shaller

A systems engineering management approach to resource management applications

The author presents a program management response to the following question: How can the traditional practice of systems engineering management, including requirements specification, be adapted, enhanced, or modified to build future planning and scheduling systems for effective operations? The systems engineering management process, as traditionally practiced, is examined. Extensible resource management systems are discussed. It is concluded that extensible systems are a partial solution to problems presented by requirements that are incomplete, partially immeasurable, and often dynamic. There are positive indications that resource management systems have been characterized and modeled sufficiently to allow their implementation as extensible systems.

Hornstein, Rhoda Shaller