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Gillan, Douglas J.

Publications and source records attributed to Gillan, Douglas J..

A componential model of human interaction with graphs: 1. Linear regression modeling

Task analyses served as the basis for developing the Mixed Arithmetic-Perceptual (MA-P) model, which proposes (1) that people interacting with common graphs to answer common questions apply a set of component processes-searching for indicators, encoding the value of indicators, performing arithmetic operations on the values, making spatial comparisons among indicators, and repsonding; and (2) that the type of graph and user's task determine the combination and order of the components applied (i.e., the processing steps). Two experiments investigated the prediction that response time will be linearly related to the number of processing steps according to the MA-P model. Subjects used line graphs, scatter plots, and stacked bar graphs to answer comparison questions and questions requiring arithmetic calculations. A one-parameter version of the model (with equal weights for all components) and a two-parameter version (with different weights for arithmetic and nonarithmetic processes) accounted for 76%-85% of individual subjects' variance in response time and 61%-68% of the variance taken across all subjects. The discussion addresses possible modifications in the MA-P model, alternative models, and design implications from the MA-P model.

Gillan, Douglas J.↗

Process and representation in graphical displays

Our initial model of graphic comprehension has focused on statistical graphs. Like other models of human-computer interaction, models of graphical comprehension can be used by human-computer interface designers and developers to create interfaces that present information in an efficient and usable manner. Our investigation of graph comprehension addresses two primary questions: how do people represent the information contained in a data graph?; and how do they process information from the graph? The topics of focus for graphic representation concern the features into which people decompose a graph and the representations of the graph in memory. The issue of processing can be further analyzed as two questions: what overall processing strategies do people use?; and what are the specific processing skills required?

Gillan, Douglas J.↗

Designers' models of the human-computer interface

Understanding design models of the human-computer interface (HCI) may produce two types of benefits. First, interface development often requires input from two different types of experts: human factors specialists and software developers. Given the differences in their backgrounds and roles, human factors specialists and software developers may have different cognitive models of the HCI. Yet, they have to communicate about the interface as part of the design process. If they have different models, their interactions are likely to involve a certain amount of miscommunication. Second, the design process in general is likely to be guided by designers' cognitive models of the HCI, as well as by their knowledge of the user, tasks, and system. Designers do not start with a blank slate; rather they begin with a general model of the object they are designing. The author's approach to a design model of the HCI was to have three groups make judgments of categorical similarity about the components of an interface: human factors specialists with HCI design experience, software developers with HCI design experience, and a baseline group of computer users with no experience in HCI design. The components of the user interface included both display components such as windows, text, and graphics, and user interaction concepts, such as command language, editing, and help. The judgments of the three groups were analyzed using hierarchical cluster analysis and Pathfinder. These methods indicated, respectively, how the groups categorized the concepts, and network representations of the concepts for each group. The Pathfinder analysis provides greater information about local, pairwise relations among concepts, whereas the cluster analysis shows global, categorical relations to a greater extent.

Gillan, Douglas J.↗

How does Fitts' Law fit pointing and dragging?

Two experiments examined selecting text using a movement sequence of pointing and dragging. Experiment 1 showed that, in the Point-Drag sequence, the pointing time was related to the pointing distance but not to the width of the text to be selected; in contrast, pointing time was related to both the pointing distance and the width of the text in the Point-Click sequence. Experiment 2 demonstrated that both the pointing and dragging times for the Point-Drag sequence were sensitive to the height of the text that was selected. The discussion of the results centers around the application of Fitts' Law to pointing and dragging in a point-drag sequence, proposing that the target for pointing is the leftmost edge of the text to be selected, and the target for dragging is the rightmost edge of the text.

Gillan, Douglas J.↗

Telepresence for space: The state of the concept

The purpose here is to examine the concept of telepresence critically. To accomplish this goal, first, the assumptions that underlie telepresence and its applications are examined, and second, the issues raised by that examination are discussed. Also, these assumptions and issues are used as a means of shifting the focus in telepresence from development to user-based research. The most basic assumption of telepresence is that the information being provided to the human must be displayed in a natural fashion, i.e., the information should be displayed to the same human sensory modalities, and in the same fashion, as if the person where actually at the remote site. A further fundamental assumption for the functional use of telepresence is that a sense of being present in the work environment will produce superior performance. In other words, that sense of being there would allow the human operator of a distant machine to take greater advantage of his or her considerable perceptual, cognitive, and motor capabilities in the performance of a task than would more limited task-related feedback. Finally, a third fundamental assumption of functional telepresence is that the distant machine under the operator's control must substantially resemble a human in dexterity.

Smith, Randy L.↗

Process and representation in graphical displays

How people comprehend graphics is examined. Graphical comprehension involves the cognitive representation of information from a graphic display and the processing strategies that people apply to answer questions about graphics. Research on representation has examined both the features present in a graphic display and the cognitive representation of the graphic. The key features include the physical components of a graph, the relation between the figure and its axes, and the information in the graph. Tests of people's memory for graphs indicate that both the physical and informational aspect of a graph are important in the cognitive representation of a graph. However, the physical (or perceptual) features overshadow the information to a large degree. Processing strategies also involve a perception-information distinction. In order to answer simple questions (e.g., determining the value of a variable, comparing several variables, and determining the mean of a set of variables), people switch between two information processing strategies: (1) an arithmetic, look-up strategy in which they use a graph much like a table, looking up values and performing arithmetic calculations; and (2) a perceptual strategy in which they use the spatial characteristics of the graph to make comparisons and estimations. The user's choice of strategies depends on the task and the characteristics of the graph. A theory of graphic comprehension is presented.

Gillan, Douglas J.↗

The effects of format in computer-based procedure displays

Two experiments were conducted to investigate display variables likely to influence the effectiveness of computer-based procedure displays. In experiment 1, procedures were presented in three formats, text, extended-text, and flowchart. Text and extended-text are structured prose formats which differ in the spatial density of presentation. The flowchart format differs from the text format in both syntax and spatial representation. Subjects were required to use the procedures to diagnose a hypothetical system anomaly. The results indicate that performance was most accurate with the flowchart format. In experiment 2, procedure window size was varied (6-line, 12-line, and 24-line) in addition to procedure format. In the six line window condition, experiment 2 replicated the findings of experiment 1. As predicted, completion times for flowchart procedures decreased with increasing window size; however, accuracy of performance decreased substantially. Implications for the design of computer-based procedure displays are discussed.

Desaulniers, David R.↗

Human-telerobot interactions - Information, control, and mental models

A part of the NASA's Space Station will be a teleoperated robot (telerobot) with arms for grasping and manipulation, feet for holding onto objects, and television cameras for visual feedback. The objective of the work described in this paper is to develop the requirements and specifications for the user-telerobot interface and to determine through research and testing that the interface results in efficient system operation. The focus of the development of the user-telerobot interface is on the information required by the user, the user inputs, and the design of the control workstation. Closely related to both the information required by the user and the user's control of the telerobot is the user's mental model of the relationship between the control inputs and the telerobot's actions.

Smith, Randy L.↗

Space Station Food System

A team of engineers and food scientists from NASA, the aerospace industry, food companies, and academia are defining the Space Station Food System. The team identified the system requirements based on an analysis of past and current space food systems, food systems from isolated environment communities that resemble Space Station, and the projected Space Station parameters. The team is resolving conflicts among requirements through the use of trade-off analyses. The requirements will give rise to a set of specifications which, in turn, will be used to produce concepts. Concept verification will include testing of prototypes, both in 1-g and microgravity. The end-item specification provides an overall guide for assembling a functional food system for Space Station.

Thurmond, Beverly A.↗