Dominic G Wong | Engineering Papers

NASA NTRSDate not supplied

Streamlining Tactical Operator Handoffs During Multi-Vehicle Applications

Increased automation has shifted the operator control paradigm from a single operator controlling a single vehicle, to multiple operators collaborating to control multiple vehicles; this paradigm is known as m:N. Many questions remain unanswered in this new operational paradigm about the division of assets as workload for individual operators varies overtime. This paper explores the management of workload by enabling operators to temporarily handoff vehicles among each other. A study was conducted to explore both a manual and assisted method for performing handoffs during manipulated contingency scenarios. The assisted handoff method allowed subjects to easily choose and group nominal and/or contingency vehicles. The number of contingencies was also manipulated to determine the effect workload had on how pilots utilized the ability to handoff vehicles. Results show subjects performed handoffs more often when there were more contingencies and when the assisted handoff tool was available. In addition, the assisted tool make subjects feel more comfortable, enabling them to feel like they could take longer to resolve contingency situations. Lastly, even during contingencies, subjects were able to successfully complete secondary tasks.

M:N operations↗

NASA NTRSDate not supplied

A Remote, Human-in-the-Loop Evaluation of a Multiple-Drone Delivery Operation

Over time, advances in unmanned aircraft systems (UAS) have enabled a shift in the operational paradigm from one operator managing one aircraft to that of multiple operators working together to manage multiple aircraft. This shift has highlighted the need for effective human-autonomy teaming methods to maintain manageable workload levels for operators as well as high standards of system performance and safety. This paper presents a study aimed at evaluating whether automation can help operators manage workload during small UAS (sUAS) package delivery scenarios featuring contingency situations. These contingency situations, resulting from unplanned UAS Volume Reservations (UVRs), required flight path reroutes for multiple aircraft simultaneously. The study manipulated the number of aircraft affected by the UVRs and the level of automation support. The presence of terrain conflicts was also controlled within each scenario. Due to the COVID-19 pandemic, subjects were not able to gain direct access to the Ground Control System (GCS). Therefore, the study was conducted using a subject-surrogate paradigm that required subjects to relay commands through a verbal protocol from remote locations outside of the lab to a researcher surrogate who had direct control of the GCS interfaces at the lab location. Results show that the automated support condition was associated with faster reroute response times, more efficient reroute maneuvers, and significantly lower levels of perceived workload than the manual reroute condition. However, the automation support level did not significantly impact pilots’ ability to avoid the UVR successfully; pilots were overwhelmingly capable of avoiding the UVR in all conditions. The presence of terrain conflicts primarily impacted pilot performance by leading to multiple uploads per vehicle, which was not typically required when pilots only needed to maneuver laterally. Although subjects did not have direct control over the GCS, subjective ratings indicate that the displays under test provided them with sufficient information to manage their aircraft and promptly respond to the unplanned UVRs. Overall, the objective and subjective data strongly suggest that the verbal protocol and subject-surrogate paradigm were effective methods for collecting data remotely amid the COVID-19 pandemic.

multi-UAS↗

NASA NTRSDate not supplied

sUAS Ground Control Station Capabilities Impact on Fleet Management

Future Small Uncrewed Aerial Systems (sUAS) missions will require multiple operators to collaborate and manage large fleets of highly automated vehicles. It is critical that these operators maintain the necessary situational awareness to modify vehicle missions if/when unexpected situations arise in the operating environment. It has been suggested that highly automated vehicle capabilities can lead to reducing the capabilities given to operators to modify/direct vehicle missions. This paper explores various Ground Control Station (GCS) capabilities configurations and their impact on sUAS fleet management. Results show that a GCS with a combination of manual and automated capabilities allowed participants to make more effective decisions while maintaining workload and response times similar to that of a GCS with only automated capabilities.

sUAS↗