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Degani, Asaf

Publications and source records attributed to Degani, Asaf.

26 records · Page 2

On the design of flight-deck procedures

In complex human-machine systems, operations, training, and standardization depend on a elaborate set of procedures which are specified and mandated by the operational management of the organization. The intent is to provide guidance to the pilots, to ensure a logical, efficient, safe, and predictable means of carrying out the mission objectives. In this report the authors examine the issue of procedure use and design from a broad viewpoint. The authors recommend a process which we call 'The Four P's:' philosophy, policies, procedures, and practices. We believe that if an organization commits to this process, it can create a set of procedures that are more internally consistent, less confusing, better respected by the flight crews, and that will lead to greater conformity. The 'Four-P' model, and the guidelines for procedural development in appendix 1, resulted from cockpit observations, extensive interviews with airline management and pilots, interviews and discussion at one major airframe manufacturer, and an examination of accident and incident reports. Although this report is based on airline operations, we believe that the principles may be applicable to other complex, high-risk systems, such as nuclear power production, manufacturing process control, space flight, and military operations.

Degani, Asaf↗

Cockpit checklists - Concepts, design, and use

Although the aircraft checklist has long been regarded as a foundation of pilot standardization and cockpit safety, it has escaped the scrutiny of the human factors profession. The improper use, or nonuse, of the normal checklist by flight crews is often cited as a major contributing factor to aircraft accidents. This paper reports the results of a field study of flight deck checklists and examines this seemingly mundane yet critical device from several perspectives: its functions, format, design, length, and usage, and the limitations of the humans who must interact with it. Certain sociotechnical factors, such as the airline 'culture', cockpit resource management, and production pressures that influence the design and use of this device, are also discussed. Finally, a list of design guidelines for normal checklists is provided. Although the focus of this paper is on the air transport industry, most of the principles discussed apply equally well to other high-risk industries, such as maritime transportation, power production, weapons systems, space flight, and medical care.

Degani, Asaf↗

Human Factors Of Flight-Deck Checklists

Report analyzes functions, formats, designs, lengths, and usage of normal cockpit checklists, as well as limitations of aircraft personnel who must interact with them. Checklist problems discussed in report also found in other high-risk industries such as: marine, nuclear, and chemical-process industries, as well as, civilian and military air transportation.

Degani, Asaf↗

On the typography of flight-deck documentation

Many types of paper documentation are employed on the flight-deck. They range from a simple checklist card to a bulky Aircraft Flight Manual (AFM). Some of these documentations have typographical and graphical deficiencies; yet, many cockpit tasks such as conducting checklists, way-point entry, limitations and performance calculations, and many more, require the use of these documents. Moreover, during emergency and abnormal situations, the flight crews' effectiveness in combating the situation is highly dependent on such documentation; accessing and reading procedures has a significant impact on flight safety. Although flight-deck documentation are an important (and sometimes critical) form of display in the modern cockpit, there is a dearth of information on how to effectively design these displays. The object of this report is to provide a summary of the available literature regarding the design and typographical aspects of printed matter. The report attempts 'to bridge' the gap between basic research about typography, and the kind of information needed by designers of flight-deck documentation. The report focuses on typographical factors such as type-faces, character height, use of lower- and upper-case characters, line length, and spacing. Some graphical aspects such as layout, color coding, fonts, and character contrast are also discussed. In addition, several aspects of cockpit reading conditions such as glare, angular alignment, and paper quality are addressed. Finally, a list of recommendations for the graphical design of flight-deck documentation is provided.

Degani, Asaf↗

Human factors of flight-deck checklists: The normal checklist

Although the aircraft checklist has long been regarded as the foundation of pilot standardization and cockpit safety, it has escaped the scrutiny of the human factors profession. The improper use, or the non-use, of the normal checklist by flight crews is often cited as the probable cause or at least a contributing factor to aircraft accidents. An attempt is made to analyze the normal checklist, its functions, format, design, length, usage, and the limitations of the humans who must interact with it. The development of the checklist from the certification of a new model to its delivery and use by the customer are discussed. The influence of the government, particularly the FAA Principle Operations Inspector, the manufacturer's philosophy, the airline's culture, and the end user, the pilot, influence the ultimate design and usage of this device. The effects of airline mergers and acquisitions on checklist usage and design are noted. In addition, the interaction between production pressures and checklist usage and checklist management are addressed. Finally, a list of design guidelines for normal checklists is provided.

Degani, Asaf↗

Electronic checklists - Evaluation of two levels of automation

Two versions of an electronic checklist have been implemented in the Advanced Concepts Flight Simulator (ACFS) at NASA Research Center. The two designs differ in the degree of pilot involvement in conducting the checklists. One version (manual-sensed), requires the crew to manually acknowledge the completion of each checklist item. The other version (automatic-sensed), automatically indicates completed items without requiring pilot acknowledgement. These two designs and a paper checklist (as a control condition) were evaluated in line oriented simulation. Twelve aircrews from one major air-carrier flew a routine, four leg, short-haul trip. This paper presents and discusses the portion of the experiment that was concerned with measuring the effect of the degree of automation on the crews' performance. It discusses and presents evidence for a potential down-side of implementing an electronic checklist that is designed to provide fully redundant monitoring of human procedure execution and monitoring.

Palmer, Everett↗

Philosophy, policies, and procedures - The three P's of flight-deck operations

Standard operating procedures are drafted and provided to flightcrews to dictate the manner in which tasks are carried out. Failure to conform to Standard Operating Procedures (SOP) is frequently listed as the cause of violations, incidents, and accidents. However, procedures are often designed piecemeal, rather than being based on a sound philosophy of operations and policies that follow from such a philosophy. A framework of philosophy, policies, and procedures is proposed.

Degani, Asaf↗

Who or what saved the day? A comparison of traditional and glass cockpits

This study examined incidents reported to NASAs Aviation Safety Reporting System from a different perspective: rather than focusing on the factors contributing to or causing incidents, this study concentrated on who and what (subsystems and information) enabled the recovery from an anomaly. Incident reports describing altitude deviations were classified as to cockpit type (glass or traditional), flight phase, agent restoring safety, and cockpit subsystems providing specific information that helped restore safety. The data revealed and quantified the agents, information, and factors that 'saved the day'. The flight crews used many sources of information to detect the altitude deviations: altimeter, outside scene, altitude alert, kinesthesia, attitude and communications monitoring. In the glass cockpits the crews also used the map display and autothrottles to detect deviations from assigned altitudes. There was an interaction between the person detecting the anomaly (controller/flight crew) and the type of cockpit. Glass cockpit flight crews detect proportionally more deviations than their counterparts in traditional cockpits, while controllers tend to detect more deviations involving traditional cockpits. There was no effect of cockpit position (captain/first officer). A model that details the flow of altitude information between air traffic control, flight crews, and cockpit subsystems, was developed and validated. This model identifies strengths and weaknesses in the flow of altitude information within the current ground/air system.

Degani, Asaf↗