Engineering topics

Connors, Mary M.

Publications and source records attributed to Connors, Mary M..

At least 19 records

NASA NTRS2019

Factors that Influence Community’s Acceptance of Noise: An Introduction for Urban Air Mobility

Noise has been identified as a major challenge to community acceptance of Urban Air Mobility Systems. The purpose of this paper is to assist designers, developers, and implementers in understanding the various factorsâ€“from the noise source itself to the conditions of the communityâ€“that influence how the community is likely to respond to the introduction of a new noise source. Particular consideration is given to the role of non-acoustical factors and suggestions are offered as to how future research could help advance the understanding of community acceptance of Urban Air Mobility and other emergent vehicle systems.

Connors, Mary M.↗

NASA NTRS2017

Concepts for the Design of Human-Autonomy Systems

Over the last two years a number of workshops or similar meetings have been held under the auspice of NASA Ames Research Center that, although dealing with different primary foci, considered at some level the cross-cutting topic of humans-autonomous systems and the partnership between them. This publication presents findings from the reports of these meetings as they inform the process of designing autonomous systems to work in conjunction with humans. Some workshops were highly relevant to this question, others less so. Drawing from conclusions in these reports, this publication presents, at a high level, a summary of issues that could usefully be considered in the design process of automated systems working with human agents. Although differing in emphases, reports from the several workshops reflect many similar beliefs regarding human-autonomy teaming (HAT). Conclusions can be viewed as generally applicable to various aviation venues—air, ground, and air-ground interactions. The objective of the workshops was primarily to identify issues, concerns, and research needs associated with evolving human-autonomy systems—not in providing solutions. The analysis herewithin is generally limited to the findings in the workshop reports. And, since there was often commonality in findings among the several reports, no attempt is made to ascribe particular findings or observations to particular reports.

autonomy↗

NASA NTRS2012

The National Aviation Operational Monitoring Service (NAOMS): A Documentation of the Development of a Survey Methodology

The National Aviation Operational Monitoring Service (NAOMS) was a research project under NASA s Aviation Safety Program during the years from 2000 to 2005. The purpose of this project was to develop a methodology for gaining reliable information on changes over time in the rates-of-occurrence of safety-related events as a means of assessing the safety of the national airspace. The approach was a scientifically designed survey of the operators of the aviation system concerning their safety-related experiences. This report presents the results of the methodology developed and a demonstration of the NAOMS concept through a survey of nearly 20,000 randomly selected air-carrier pilots. Results give evidence that the NAOMS methodology can provide a statistically sound basis for evaluating trends of incidents that could compromise safety. The approach and results are summarized in the report and supporting documentation and complete analyses of results are presented in 14 appendices.

Connors, Mary M.↗

NASA NTRS2001

Searching the ASRS Database Using QUORUM Keyword Search, Phrase Search, Phrase Generation, and Phrase Discovery

To support Search Requests and Quick Responses at the Aviation Safety Reporting System (ASRS), four new QUORUM methods have been developed: keyword search, phrase search, phrase generation, and phrase discovery. These methods build upon the core QUORUM methods of text analysis, modeling, and relevance-ranking. QUORUM keyword search retrieves ASRS incident narratives that contain one or more user-specified keywords in typical or selected contexts, and ranks the narratives on their relevance to the keywords in context. QUORUM phrase search retrieves narratives that contain one or more user-specified phrases, and ranks the narratives on their relevance to the phrases. QUORUM phrase generation produces a list of phrases from the ASRS database that contain a user-specified word or phrase. QUORUM phrase discovery finds phrases that are related to topics of interest. Phrase generation and phrase discovery are particularly useful for finding query phrases for input to QUORUM phrase search. The presentation of the new QUORUM methods includes: a brief review of the underlying core QUORUM methods; an overview of the new methods; numerous, concrete examples of ASRS database searches using the new methods; discussion of related methods; and, in the appendices, detailed descriptions of the new methods.

McGreevy, Michael W.↗

NASA NTRS1998

Developing A SPOT CRM Debriefing Tool

In a study of CRM LOFT briefings published in 1997, Dismukes, McDonnell & Jobe reported that briefings were not being utilized as fully as they could be and that crews may not be getting the full benefit from LOFT that is possible. On the basis of their findings, they suggested a set of general guidelines for briefings for the industry. Our work builds on this study to try to provide a specific debriefing tool which provides a focus for the strategies that Dismukes et al suggest.

Martin, Lynne↗

NASA NTRS1998

Assessing the Cost of Task Switching with a Three-Task Paradigm

To study task switching when subjects need not inhibit inappropriate responses, we examine tasks with non-overlapping stimulus sets (e.g. color patches and uncolored letters). A new three-task paradigm permits the dissociation of several otherwise confounded variables. We find that performance declines monotonically with increasing time since last performance of a task. Adjusting for the effects of this factor permits a fresh assessment of the relationship between task expectancy and recency (Ruthruff, Remington & Johnston, 1996).

Remington, Roger W.↗

NASA NTRS1998

From Crew Communication to Coordination: A Fundamental Means to an End

This viewgraph presentation describes the purposes and contexts of communication, factors which affect the interpretation of communication, and the advantages of effective, systematic communication to and from crews. Communication accomplishes information transfer, team/task management, shared problem solving and decision making, and establishment of the interpersonal climate. These accomplishments support outcomes: Technical task performance; CRM (crew resource management); Procedures and ATC (air traffic control); and Work/team atmosphere. The presentation lists various types of management inefficiency which can result from a lack of each of the four accomplishments. Communication skills are used within the following contexts: physical; social and organizational; task and operational; and speech and linguistic. Crew communication can be evaluated through investigation (case study), research (experimentation), and training.

Kanki, Barbara G.↗

NASA NTRS1997

Alternative Perspectives on Risk: Individual Differences in Problem Structuring

Team decision making involves contributions of multiple players toward a common goal. While much has been written about the importance of developing shared mental models in order for teams to work together effectively, little has been done to determine the value of alternative perspectives on problem solving and decision making. Early studies of expertise contrasted experts with novices and noted that the two groups differ in the way they structure problems and in their selection of information as salient. Little attention has been given to differences among experts who differ in their specializations. A series of experiments was conducted to determine: (1) what dimensions of flight-related problem situations pilots judge to be most important when making flight-relevant decisions; and (2) whether pilots in different crew positions differ in the way they interpret problems relating to flight decisions. A sorting task was used to identify underlying dimensions judged as salient to individual pilots. Captains, first officers, and flight engineers from two major carriers participated in the study. Twenty-two flight scenarios were developed based on ASRS reports. Pilots were required to make judgments about how they would respond in each case and to sort the scenarios on the basis of similarity of decision factors. They were also asked to provide a verbal label that described each of their sorted categories. A second study required a different group of pilots (also captains, first officers and flight engineers) to sort on predetermined bases.

Orasanu, Judith↗

NASA NTRS1997

Alternative Perspectives on Risk

The goal of the commercial air transport system is to provide air transportation to the flying public at an acceptable cost with minimal risk. in an ideal situation these three goals would support each other. In fact, it is sometimes the case that the goals conflict: getting passengers to their destinations on time may conflict with fixing a minor mechanical malfunction that may or may not impact safety; flying a route that will avoid turbulence, thereby providing passengers with a more comfortable ride, may consume more fuel; managing traffic density may mean aircraft are delayed or must use an approach that will result in a long taxi to their gates, costing time and fuel. Various players in the system--pilots, dispatchers, controllers, as well as managers in the airline carriers and traffic management system--make decisions every day that involve trade-offs of benefits and costs. The prospect of revisions in the air traffic management system, with shifts in responsibilities from controllers to users, including airline operations center personnel and pilots, means that individuals may be performing either new jobs or old jobs under new guidance. It will be essential to know how the various players (a) perceive the risks and benefits associated with the decisions they will make under the old and new control structures, and (b) how much risk they are willing to accept in making decisions. Risk is here defined as the probability and magnitude of negative events (after Slovic, 1987). Of primary interest are risks associated with traffic, weather, and operational factors such as schedule, fuel consumption, and passenger service. Previous research has documented differences between groups in perceptions of risks associated with both everyday and aviation related situations. Risk perception varies as a function of familiarity with the situation, degree to which one is potentially affected by the risk, the level of control one has over the situation, and one's level of experience and responsibility in the situation. In our presentation we will consider several factors that may influence differences in risk perception, risk tolerance and risk management among the three major categories of participants in the aviation system (pilots, dispatchers, and controllers). Primary factors that may affect risk attitudes (the collective term we will use for the three components of risk) include: expertise or job-specific knowledge or training, personal involvement or vulnerability to consequences, goals, time horizon (imminence of consequences), span of control and type of control, and information or technology support. These will be considered in the context of five different types of risk (physical threat, economic, social, legal, and ethical). A study designed to study differences between pilots and controllers in their perceptions and responses to traffic risks under the present and a user-preferred control situation will be described. Future studies involving dispatchers' risk perceptions regarding various types of risk will be discussed.

Davison, Jeannie↗

NASA NTRS1997

APMS: An Integrated Suite of Tools for Measuring Performance and Safety

This is a report of work in progress. In it, I summarize the status of the research and development of the Aviation Performance Measuring System (APMS) for managing, processing, and analyzing digital flight-recorded data. The objectives of the NASA-FAA APMS research project are to establish a sound scientific and technological basis for flight-data analysis, to define an open and flexible architecture for flight-data-analysis systems, and to articulate guidelines for a standardized database structure on which to continue to build future flight-data-analysis extensions. APMS will offer to the air transport community an open, voluntary standard for flight-data-analysis software, a standard that will help to ensure suitable functionality, and data interchangeability, among competing software programs. APMS will develop and document the methodologies, algorithms, and procedures for data management and analyses to enable users to easily interpret the implications regarding safety and efficiency of operations. APMS does not entail the implementation of a nationwide flight-data-collection system. It is intended to provide technical tools to ease the large-scale implementation of flight-data analyses at both the air-carrier and the national-airspace levels in support of their Flight Operations and Quality Assurance (FOQA) Programs and Advanced Qualifications Programs (AQP). APMS cannot meet its objectives unless it develops tools that go substantially beyond the capabilities of the current commercially available software and supporting analytic methods that are mainly designed to count special events. These existing capabilities, while of proven value, were created primarily with the needs of air crews in mind. APMS tools must serve the needs of the government and air carriers, as well as air crews, to fully support the FOQA and AQP programs. They must be able to derive knowledge not only through the analysis of single flights (special-event detection), but through statistical evaluation of the performance of large groups of flights. This paper describes the integrated suite of tools that will assist analysts in evaluating the operational performance and safety of the national air transport system, the air carrier, and the air crew.

Statler, Irving C.↗

NASA NTRS1996

From Aeronautics to Space: Lessons in Human Automation

Civilian air flight continues on a growth curve, as more and more people utilize air travel to meet business and personal travel needs: This consumer-driven demand has resulted in the adoption of new methods to increase air system capacity and to make the air transportation system increasingly more efficient. As a consequence, civilian aviation, as an industry, has assumed a leading role in the use of automated systems, and, by implication, in the understanding of how human openers interact with these systems. Aeronautical automation systems serve a variety of roles. These include controlling aircraft and aiding, advising and monitoring numerous functions in the aircraft/airspace system. Experiences in the use of human/automation systems gathered from aviation are, in many cases, generalizable to other industries having similar requirements for human and non-human intelligent system interaction. However, the human/automation lessons learned from aviation have special relevance to the space application, where many of the same operational demands prevail. The application of aeronautical lessons of human-automated interaction to spaceflight is the subject of this paper. The discussion will address: the progress that has been made through aeronautically-based research and experience in understanding human/automation interaction, ways that this understanding can be applied to the needs of space, and the limits of our present understanding of human/automations systems. Suggestions will be offered related to human-automation research generally, and to the particular needs of the space endeavor.

Connors, Mary M.↗

NASA NTRS1995

Capturing the Value: Earth Applications of Space Human Factors Research

This paper details how the Space Human Factors/Life Sciences program at Ames Research Center (ARC) has provided, and continues to provide, a variety of Earth-based benefits. These benefits will be considered under five categories: aeronautics, space-like environments, general applications, human/automation interaction, and methodology. The human factors work at ARC includes a range of activities whose products serve the aerospace community. Some areas of research focus specifically on aeronautical requirements; others are driven by space needs. However, the symbiosis between these two domains allows a sharing of resources, and the insights and experimental results gathered in one domain can often be applied in the other. Aeronautics is an industry whose survival is generally viewed as critical to American competitiveness, and where benefits can result in a very high payoff. The ability to apply space-initiated research to aeronautical requirements represents one example of bringing space benefits down to Earth. The second-order value of space human factors research goes well beyond the aerospace community. Spaceflight shares with a number of other activities certain environmental characteristics that drive human factors engineering design and procedural specification. Spaceflight is an isolated activity, conducted under severely confined conditions, with a high level of risk, and where provisions are restricted and opportunities for outside help are limited. A number of Earth-based activities including submarines and other naval vessels, oil rigs, remote weather stations, and scientific and polar expeditions, share many of these characteristics. These activities serve as testbeds for space-related research and, in turn, space-related research provides beneficial insight to the conduct of these activities.

Connors, Mary M.↗

NASA NTRS1994

Interviews with the Apollo lunar surface astronauts in support of planning for EVA systems design

Focused interviews were conducted with the Apollo astronauts who landed on the moon. The purpose of these interviews was to help define extravehicular activity (EVA) system requirements for future lunar and planetary missions. Information from the interviews was examined with particular attention to identifying areas of consensus, since some commonality of experience is necessary to aid in the design of advanced systems. Results are presented under the following categories: mission approach; mission structure; suits; portable life support systems; dust control; gloves; automation; information, displays, and controls; rovers and remotes; tools; operations; training; and general comments. Research recommendations are offered, along with supporting information.

Connors, Mary M.↗

NASA NTRS1992

Analog environments in space human factors

An account is given of what has been learned from space analog environments, which mimic such significant features of space as isolation, confinement, risk, and deprivation; emphasis is placed on the especially successful environments constituted by extended submarine research, undersea habitats, and Antarctic station wintering. Attention is also given to the advantages and limitations of the use of analog environments for space human factors research, and possibilities for such research efforts' management.

Connors, Mary M.↗

NASA NTRS1992

NASA human factors programmatic overview

Human factors addresses humans in their active and interactive capacities, i.e., in the mental and physical activities that they perform and in the contributions they make to achieving the goals of the mission. The overall goal of space human factors in NASA is to support the safety, productivity, and reliability of both the on-board crew and the ground support staff. Safety and reliability are fundamental requirements that human factors shares with other disciplines, while productivity represents the defining contribution of the human factors discipline.

Connors, Mary M.↗

NASA NTRS1991

The role of human factors in missions of exploration

A framework is developed for considering human-factors issues in space-exploration missions and in relation to the Space Exploration Initiative. The special conditions of space exploration are set forth including multiple environments and duration and with respect to mission architecture. Human-factors research needs are outlined which relate to an overall mission analysis and subsequent categories of consideration. The analysis identifies the incorporation of individual, group, and vehicle/habitat architectures, the human/automation tradeoff, and the ability to provide special-circumstance performance requirements through selection, training, and support. An integrated research plan can include such options as flight experiments, analog environments, testbeds, field research, simulation, modeling, laboratory experiments, and/or analysis.

Connors, Mary M.↗

NASA NTRS1991

Issues on combining human and non-human intelligence

The purpose here is to call attention to some of the issues confronting the designer of a system that combines human and non-human intelligence. We do not know how to design a non-human intelligence in such a way that it will fit naturally into a human organization. The author's concern is that, without adequate understanding and consideration of the behavioral and psychological limitations and requirements of the human member(s) of the system, the introduction of artificial intelligence (AI) subsystems can exacerbate operational problems. We have seen that, when these technologies are not properly applied, an overall degradation of performance at the system level can occur. Only by understanding how human and automated systems work together can we be sure that the problems introduced by automation are not more serious than the problems solved.

Statler, Irving C.↗

NASA NTRS1990

NASA/NSF Workshop on Antarctic Research

Viewgraphs that accompanied an Ames Research Center presentation address Ames' currently-supported life sciences activities. These include crew factor issues such as human, automation, and telecommunication systems; strategic behavior and workloads; sleep, fatigue, and circadian rhythms; and virtual reality and spatial instrumentation. The need, background, and examples of pertinent research are provided.

Connors, Mary M.↗